Aforza Insights

Team Aforza & Special Guests

Welcome to the Aforza Insights Podcast! One of our core values is ‘Human’ and this podcast is an opportunity to highlight members of Team Aforza, interact with our community and share industry insights with our audience. It’s fantastic for us to be able to host this podcast at the studios of our customer, BrewDog, at their flagship bar in London Waterloo.

  1. The Vertical AI Opportunity with Cyril Treacy from OpenEnterprise.ai

    11/09/2024

    The Vertical AI Opportunity with Cyril Treacy from OpenEnterprise.ai

    In this episode, we are joined by Cyril Treacy, Chief Customer Officer at OpenEnterprise.ai, who, along with our host Dominic, worked together in the early days of Salesforce. Cyril brings his wealth of experience to help us call out the key differences between horizontal and vertical AI, giving listeners a deeper understanding of how these approaches impact business productivity and innovation. While horizontal AI offers generalized solutions, such as automating tasks like emails or content generation, vertical AI is designed with a deep understanding of specific industries and job roles. Cyril shares compelling examples of how vertical AI is already transforming sectors like insurance, delivering powerful, tailored solutions that address unique industry challenges. We also look ahead to 2025, which is set to be a pivotal year for AI growth and adoption. Cyril provides insights into the driving factors behind this growth and the crucial role data privacy plays in shaping the future of enterprise AI. In addition, we explore the upcoming launch of Salesforce’s Agentforce at Dreamforce, discussing its implications for the future of AI in customer engagement and support. Finally, we dive into what lies ahead for vertical AI as it continues to reshape enterprise strategies across various industries. The following links were referenced in this podcast: - Agentforce - Customizable AI Agent Builder: https://www.salesforce.com/agentforce/ - Aforza Vertical AI Briefing Event in London: https://aforza.com/aforza-vertical-ai-briefing-event-london - OpenEnterprise Vertical AI solutions: https://openenterprise.ai/ - Governance & Guardrails for Vertical AI: https://inspeq.ai/ - The Urgent Need for AI Governance, Risk, and Compliance (GRC) Driven by the EU AI Act: https://www.linkedin.com/pulse/urgent-need-ai-governance-risk-compliance-grc-driven-eu-cyril-treacy-uktwe/

    31 min

Ratings & Reviews

5
out of 5
7 Ratings

About

Welcome to the Aforza Insights Podcast! One of our core values is ‘Human’ and this podcast is an opportunity to highlight members of Team Aforza, interact with our community and share industry insights with our audience. It’s fantastic for us to be able to host this podcast at the studios of our customer, BrewDog, at their flagship bar in London Waterloo.