Business Matters: In Conversation

Business Matters - Capital Business Media

If you own a small or medium size business in the UK right now you’re being bombarded with a wealth of information - and it’s hard to know who or what to believe. And when you’re struggling to ensure your business survives you don’t have the time to listen to something just to see if it’s useful. That’s why UK’s leading business magazine has launched this new podcast from the and we will be speaking to some of Britain’s leading entrepreneurs, business owners and experts to get the best advice possible on managing your business through this new normal in a brand new podcast. To receive every episode as it’s released make sure you subscribe on your favourite podcast app.

  1. 21 May

    Brad Burton: Surviving a Four-Year Online Stalker, LinkedIn’s Failure & Life After 4Networking

    The 4Networking founder on losing a £2m business overnight, the BBC Panorama and Channel 4 stalking case, and the four seconds that nearly ended it all. Brad Burton, the founder of 4Networking, bestselling author and Britain’s self-styled No.1 motivational business speaker, returns to In Conversation with Richard Alvin for one of the most unflinching interviews Business Matters has ever published. In 2020, Burton watched his £2.3 million face-to-face business networking empire go to zero in a single afternoon as the UK went into lockdown. He pivoted 4Networking onto Zoom in days, exited the company in 2022, and then lived through what came next: a four-year online stalking campaign by a woman he had met for 30 seconds at an event in 2019. That campaign, roughly 500 false posts across LinkedIn, Facebook, Instagram and X, including accusations of death threats, poisoning her cat and harassing his family, became the subject of BBC Panorama’s My Online Stalker in March 2025 and episode two of Channel 4’s Social Media Monsters. In October 2025, Sam Wall was sentenced to 28 months in prison at Minshull Street Crown Court for a “prolonged, deliberate and calculated” campaign the judge called “breathtaking”. Fewer than 2% of UK stalking complaints reach a conviction. In this episode, Richard Alvin and Brad Burton cover: How to rebuild a business when turnover collapses overnight The 24/24/24 decision-making framework Brad uses under pressure Why LinkedIn’s reporting tools, in his view, “are not a solution” What he would say to the Secretary of State and LinkedIn’s UK MD The four seconds at his desk that nearly ended his life The Online Safety Act, platform accountability and the gap between law and enforcement His new UK-built business network, Motivational Business Network, and why he is building it slow Practical advice for any founder facing online harassment: what to document, who to call, and why none of it moves quickly Essential listening for founders, marketers, SME owners, HR leaders, motivational speakers, networkers and anyone who has ever wondered what really happens when a professional platform stops protecting its users. Hosted by Richard Alvin, CEO of Capital Business Media and Editor-in-Chief of Business Matters — the UK’s leading SME magazine. Read the full written interview at bmmagazine.co.uk. Watch the BBC Panorama episode on BBC iPlayer Social Media Monsters on Channel 4 on demand. Subscribe to In Conversation: The Business Matters Podcast for weekly interviews with the UK’s most interesting entrepreneurs, investors and operators. Brad Burton, 4Networking, online stalking UK, BBC Panorama My Online Stalker, Social Media Monsters Channel 4, Sam Wall, LinkedIn harassment, Online Safety Act, motivational speaker UK, business resilience, SME podcast, Richard Alvin, Business Matters magazine, In Conversation podcast, Motivational Business Network, entrepreneur interview UK

    50 min
  2. 10/03/2025

    Navigating Global Trade: AI, Brexit, and Supply Chain Disruptions – In Conversation with John Wegman, CEO of Customs Support Group

    Welcome to a new episode of In Conversation, the Business Matters podcast with Richard Alvin. In this episode, we sit down with John Wegman, CEO of Customs Support Group, to discuss the complexities of international trade, the impact of AI on customs processes, and how businesses are adapting to an increasingly turbulent global supply chain.   In this episode: • Customs Support Group’s Growth & Global Expansion: • How Customs Support Group has rapidly expanded by acquiring over 40 companies in just two years. • Why businesses are moving towards single customs partners rather than managing multiple brokers across different countries. • The Impact of Brexit, COVID-19, and Global Conflicts on Trade: • How recent global disruptions—from Brexit to supply chain crises—have increased customs complexity and trade risk. • Why companies are now holding more inventory than ever to hedge against uncertainty. • AI & Digital Transformation in Customs Processes: • How AI is being used to organise unstructured customs data, reduce human errors, and accelerate clearance times. • Why machine learning alone isn’t enough—and how AI and human intelligence work together to ensure 100% accuracy in customs declarations. • The Impact of Political Changes on Global Trade: • How the Labour government’s EU relationship is affecting UK importers and exporters. • The potential consequences of Trump’s proposed trade tariffs on US and European supply chains. • How China’s growing dominance in EV production is shifting global shipping routes and tariffs. • The Future of Global Shipping & Trade: • Why businesses are restructuring supply chains and increasing regional manufacturing to mitigate risks. • Predictions for the next decade of global trade digitisation—from real-time customs clearances to AI-driven supply chain forecasting.   With supply chains more unpredictable than ever, John Wegman offers expert insights on how businesses can navigate customs, tariffs, and digital transformation in an increasingly complex world.   Don’t forget to like, subscribe, and share the podcast. Follo the UKs leagues business magazine Business Matters for more in-depth discussions on trade, finance, and global business trends.

    25 min

About

If you own a small or medium size business in the UK right now you’re being bombarded with a wealth of information - and it’s hard to know who or what to believe. And when you’re struggling to ensure your business survives you don’t have the time to listen to something just to see if it’s useful. That’s why UK’s leading business magazine has launched this new podcast from the and we will be speaking to some of Britain’s leading entrepreneurs, business owners and experts to get the best advice possible on managing your business through this new normal in a brand new podcast. To receive every episode as it’s released make sure you subscribe on your favourite podcast app.