Buzzing About HR

Kate Underwood

🎙️ Buzzing About HR Straight-talking HR for the people doing payroll, sales and playing workplace therapist before lunch. If you run a UK small business, or you're the HR-of-one trying to keep the wheels on, this podcast is for you.  No corporate jargon.  No "synergy."  Just real answers to the people's problems no one warned you about. Hosted by award-winning HR expert Kate Underwood, each episode tackles the moments small business owners actually face: The employee who's brilliant at the job and causes chaos in the teamThe manager who avoids hard conversations until they turn into a bonfireThe "small issue" grievance that suddenly becomes a formal complaintThe sickness pattern is suspiciously linked to Mondays and paydayThe resignation that makes you think, " What did we miss?" You'll get plain-English UK employment law, practical advice on performance, absence, hiring and retention, and grown-up culture conversations, all usable the same day. No theory. No paperwork museums. No advice that only works in big HR departments with unlimited budgets. This is also a permission slip to lead like a human. Clear standards. Fair boundaries. Decent communication. Less drama. The goal is a calmer workplace, fewer sleepless nights, and a team that actually wants to stick around. And yes, Hazel the office dog pops up too. Because nothing says "people management" quite like a judgmental stare from a Wellbeing Officer who's never written a policy in her life. ☕ Start here: take the FREE HR Health Check and see where your risks and your quick wins are hiding. New episodes every Tuesday.

  1. 1 day ago

    You Can Get Ahead Of October 2026 And January 2027

    Autumn doesn’t just bring darker mornings, it brings deadlines. With October 2026 and January 2027 lined up back-to-back, UK employment law changes are about to hit in clusters, and we want you calm, clear, and ready rather than scrambling at the last minute. I’m Kate, and with Hazel supervising the nearest sunbeam, I walk you through what’s coming and how to use these quieter late-summer weeks to get properly sorted. We break down the key Employment Rights Act changes: the stronger duty to prevent sexual harassment moving to “all reasonable steps”, the new third-party harassment duty that pulls customer and client behaviour into your responsibilities, and the doubling of tribunal time limits from three months to six. Then we look ahead to January 2027, where unfair dismissal rights kick in after six months, the compensation cap disappears, and fire and rehire becomes automatically unfair. The big takeaway: good process and tidy records are no longer just good practice, they’re protection. We also talk about the practical difference between a one-off HR power hour and ongoing outsourced HR support. If you only buy help during a crisis, you pay the emergency premium again and again. If you build a plan, you spread the cost, keep contracts and handbooks current, and have someone who already knows your business when a problem lands. I share the step-by-step route we use: the free HR Health Check, the Employment Rights Act timeline tool, and how a £150 + VAT power hour can credit back onto a service plan if you move within 30 days. We even squeeze in a timely reminder on bank holiday entitlement and the part-time prorating trap. If you want autumn handled with less stress and fewer surprises, subscribe, share with another business owner, and leave us a review so more employers can find practical HR help when it matters. If you’re not 100% sure how your HR is really holding up, take our free HR Health Check. It’s short, jargon-free, and gives you a clear score on what’s working — and what needs a bit of love. And if you do it before 1st April 2026, you’ll get a bonus 7 Pillar Strategy-on-a-Page, tailored to help you manage HR brilliantly for the year ahead. That’s it for today, but if you fancy a bit of friendly HR advice in your inbox (with zero waffle), come and join our newsletter. We send out bite-sized tips, plain-English updates, and handy things you’ll actually use — no spam, no fluff. You can sign up here  If you're not sure how your HR is really holding up, take the free HR Health Check. It's short, jargon-free, and gives you a clear score on what's working and what could do with a bit of love. Enjoyed this episode? Subscribe so you never miss one, and leave a review if you've got thirty seconds. It honestly does help more small business owners find the show, and it's the cheapest good deed you'll do all week. Got a question or need actual HR support? Find Kate at kateunderwoodhr.co.uk, email buzz@kateunderwoodhr.co.uk, or follow along on social. Until next time, keep buzzing, and take care of your people.

  2. 18 Aug

    What Does Uncapped Unfair Dismissal Risk Do To Small Businesses

    A room full of 69 employers, coffee that’s slightly too hot, and one question on my mind: if I could get one thing across before everyone rushes back to work, what would genuinely protect them? The answer is a readiness message for a major UK employment law change that is closer than it looks, especially if you’re hiring right now. From 1 January 2027, the unfair dismissal qualifying period drops from two years to six months, compensation becomes uncapped, and fire and rehire becomes automatically unfair. The part many people miss is the timeline: the law changes in January, but service builds from the day you hire. Anyone joining from 1 July 2026 could qualify immediately when the rules switch, which means your paper trail is already being created in probation meetings, manager chats, and the notes you do or do not write down. We break it into a short, doable list: contracts that are current and signed, a handbook people actually read and follow, a probation process with real check-ins and deliberate decisions, and manager documentation habits built early rather than “reconstructed later”. We also clear up the common myths that stop small businesses acting, and flag more changes coming before January, including steps to prevent sexual harassment, third-party harassment duties, and longer tribunal time limits. If you found this useful, subscribe, share it with a fellow employer, and leave us a review so more people can get ahead of the changes while it’s still calm. What’s the first thing you’re going to check: contracts, handbook, probation, or documentation? If you’re not 100% sure how your HR is really holding up, take our free HR Health Check. It’s short, jargon-free, and gives you a clear score on what’s working — and what needs a bit of love. And if you do it before 1st April 2026, you’ll get a bonus 7 Pillar Strategy-on-a-Page, tailored to help you manage HR brilliantly for the year ahead. That’s it for today, but if you fancy a bit of friendly HR advice in your inbox (with zero waffle), come and join our newsletter. We send out bite-sized tips, plain-English updates, and handy things you’ll actually use — no spam, no fluff. You can sign up here  If you're not sure how your HR is really holding up, take the free HR Health Check. It's short, jargon-free, and gives you a clear score on what's working and what could do with a bit of love. Enjoyed this episode? Subscribe so you never miss one, and leave a review if you've got thirty seconds. It honestly does help more small business owners find the show, and it's the cheapest good deed you'll do all week. Got a question or need actual HR support? Find Kate at kateunderwoodhr.co.uk, email buzz@kateunderwoodhr.co.uk, or follow along on social. Until next time, keep buzzing, and take care of your people.

  3. 11 Aug

    Probation Drift Is The Real Office Villain

    Hiring a school leaver in August feels like pure optimism: a bright new starter, a handshake, a start date, and you get back to your week. But there’s a timing detail in UK employment law that can catch employers out, and it starts much earlier than most people think. From 1 January 2027, the qualifying period for ordinary unfair dismissal drops to six months. That means anyone you hire from 1 July 2026 could qualify the moment the law takes effect, even though nothing “changed” on 1 July itself. We keep this practical and calm: what the date really means, what else arrives in January (including the removal of the compensation cap and fire and rehire becoming automatically unfair), and why “protected” doesn’t mean “untouchable”. If someone is not right for the job, you can still act, but you need fair reason, fair process, and good notes. The law isn’t here to punish good employers, it’s here to make sloppy decisions expensive. Then we get into the real pressure point: probation. If you run a standard six-month probation, your decision point can collide with the exact moment protection kicks in, leaving you no breathing space if reviews slip. We talk through how to set probation under six months, diarise review dates from day one, and complete a suitability assessment before the threshold. We also cover the day-one essentials that protect you and your new starter straight away: a written contract, right to work checks, and policies and payroll that reflect day-one rights like statutory sick pay, paternity leave, and unpaid parental leave. If you want to sanity-check your setup, use the free HR health check and see what’s red, amber, and green before January arrives. Subscribe for more practical UK HR advice, share this with a fellow small business owner, and leave us a review with the one HR question you want answered next. If you’re not 100% sure how your HR is really holding up, take our free HR Health Check. It’s short, jargon-free, and gives you a clear score on what’s working — and what needs a bit of love. And if you do it before 1st April 2026, you’ll get a bonus 7 Pillar Strategy-on-a-Page, tailored to help you manage HR brilliantly for the year ahead. That’s it for today, but if you fancy a bit of friendly HR advice in your inbox (with zero waffle), come and join our newsletter. We send out bite-sized tips, plain-English updates, and handy things you’ll actually use — no spam, no fluff. You can sign up here  If you're not sure how your HR is really holding up, take the free HR Health Check. It's short, jargon-free, and gives you a clear score on what's working and what could do with a bit of love. Enjoyed this episode? Subscribe so you never miss one, and leave a review if you've got thirty seconds. It honestly does help more small business owners find the show, and it's the cheapest good deed you'll do all week. Got a question or need actual HR support? Find Kate at kateunderwoodhr.co.uk, email buzz@kateunderwoodhr.co.uk, or follow along on social. Until next time, keep buzzing, and take care of your people.

  4. 4 Aug

    If You Hired Since July, The 2027 Clock Is Already Ticking

    You can feel it in early August: the office is quieter, half the team is away, and you finally get a clear hour to think. That’s exactly when the most dangerous HR deadlines sneak up, because this one looks like a “2027 problem” on paper while the clock actually starts much earlier. We walk through the January 2027 UK employment law changes that reshape ordinary unfair dismissal: the qualifying period drops to six months, the compensation cap is removed, and fire and rehire becomes automatically unfair. The headline is big, but the hidden detail is bigger: anyone with six months’ service on 1 January 2027 qualifies immediately, which means people you hire from 1 July 2026 onwards are already in the window. Nothing changes on 1 July, but your risk exposure starts building from that day because service time is being banked right now. We keep it practical and calm, focused on small business HR habits that actually protect you: contracts that match reality, probation check-ins that happen on time, and notes that show a fair process. We also share simple tools to help you see what’s coming and where you stand, so you can fix the one most exposed thing while the diary is still kind. If you want fewer surprises and more control as employment rights tighten, follow along, share this with a fellow manager, and subscribe so you do not miss the next change. If this helped, leave a review and tell us: who have you hired since July, and is your probation process truly real? If you’re not 100% sure how your HR is really holding up, take our free HR Health Check. It’s short, jargon-free, and gives you a clear score on what’s working — and what needs a bit of love. And if you do it before 1st April 2026, you’ll get a bonus 7 Pillar Strategy-on-a-Page, tailored to help you manage HR brilliantly for the year ahead. That’s it for today, but if you fancy a bit of friendly HR advice in your inbox (with zero waffle), come and join our newsletter. We send out bite-sized tips, plain-English updates, and handy things you’ll actually use — no spam, no fluff. You can sign up here  If you're not sure how your HR is really holding up, take the free HR Health Check. It's short, jargon-free, and gives you a clear score on what's working and what could do with a bit of love. Enjoyed this episode? Subscribe so you never miss one, and leave a review if you've got thirty seconds. It honestly does help more small business owners find the show, and it's the cheapest good deed you'll do all week. Got a question or need actual HR support? Find Kate at kateunderwoodhr.co.uk, email buzz@kateunderwoodhr.co.uk, or follow along on social. Until next time, keep buzzing, and take care of your people.

  5. 28 Jul

    Mid Year Review

    Halfway through the year is where most small businesses quietly lose momentum and, sometimes, their best people. We are busy, we are heads-down, and suddenly it is July and nobody has revisited the objectives that were meant to guide the year. So we make a simple case: the mid-year review is the single cheapest, highest-return people tool you own. Half an hour per person, twice a year, can catch small problems while they are still fixable and make your team feel seen before disengagement turns into a resignation. We walk through what a genuinely useful mid-year performance review looks like in a small business. Think conversation, not form. Two-way, not a verdict. A little time looking back with honesty, then more time looking forward with clarity: what matters now, what is getting in the way, and what support would help. We also get practical about good performance management and feedback: separating performance from the person, keeping language specific, and writing down a brief record so expectations and actions are clear. We also cover the three most common manager mistakes that sabotage reviews: talking too much, rushing to fill the silence, and making it all targets with no human check-in. You will leave with a ready-to-use set of questions, a tip for sending them in advance, and a quick action list you can put in your diary this fortnight. If you want better employee engagement, stronger retention, clearer objectives, and a cleaner trail of feedback that supports you when things get tricky, this is your reset point. Subscribe, share it with one manager who is about to skip their mid-year reviews, and leave a quick review if it helped. If you’re not 100% sure how your HR is really holding up, take our free HR Health Check. It’s short, jargon-free, and gives you a clear score on what’s working — and what needs a bit of love. And if you do it before 1st April 2026, you’ll get a bonus 7 Pillar Strategy-on-a-Page, tailored to help you manage HR brilliantly for the year ahead. That’s it for today, but if you fancy a bit of friendly HR advice in your inbox (with zero waffle), come and join our newsletter. We send out bite-sized tips, plain-English updates, and handy things you’ll actually use — no spam, no fluff. You can sign up here  If you're not sure how your HR is really holding up, take the free HR Health Check. It's short, jargon-free, and gives you a clear score on what's working and what could do with a bit of love. Enjoyed this episode? Subscribe so you never miss one, and leave a review if you've got thirty seconds. It honestly does help more small business owners find the show, and it's the cheapest good deed you'll do all week. Got a question or need actual HR support? Find Kate at kateunderwoodhr.co.uk, email buzz@kateunderwoodhr.co.uk, or follow along on social. Until next time, keep buzzing, and take care of your people.

  6. 21 Jul

    The Office Kettle Has Never Been The Problem;

    Your employee handbook can be quietly betraying you. Not because you have bad intentions, but because policies drift while life moves on: new UK employment law, day one rights, fresh record keeping duties, and the hybrid working pattern that started as “temporary” and somehow became permanent. That gap stays invisible right up until the day you need your handbook most, when there’s a grievance, a dismissal, a complaint, or an inspection, and you reach for a process that no longer fits reality.    We talk through what “drift” really looks like in small business HR and why an out-of-date policy can be worse than none at all. I share the most common sections I find stale when I open the bonnet on a growing team: disciplinary and dismissal, probation, holiday and leave, flexible working and family leave, whistleblowing and raising concerns, and anything still written as if everyone is in the office full time. We also dig into the human cost, because stale policies do not just create compliance risk, they quietly break promises to carers, to people who need a safe route to speak up, and to managers trying to do the right thing with the wrong guidance.    You leave with a practical plan you can actually use: a quick triage method, what to prioritise first, how to use reliable templates and sources, and how to make sure your written policies match how you truly work now. We finish with a simple habit that stops drift coming back: a yearly policy once-over in the diary. If you want plain-English HR advice, concrete next steps, and a calmer way to stay compliant, hit subscribe, share this with a fellow business owner, and leave a review if you’ve got 30 seconds. If you’re not 100% sure how your HR is really holding up, take our free HR Health Check. It’s short, jargon-free, and gives you a clear score on what’s working — and what needs a bit of love. And if you do it before 1st April 2026, you’ll get a bonus 7 Pillar Strategy-on-a-Page, tailored to help you manage HR brilliantly for the year ahead. That’s it for today, but if you fancy a bit of friendly HR advice in your inbox (with zero waffle), come and join our newsletter. We send out bite-sized tips, plain-English updates, and handy things you’ll actually use — no spam, no fluff. You can sign up here  If you're not sure how your HR is really holding up, take the free HR Health Check. It's short, jargon-free, and gives you a clear score on what's working and what could do with a bit of love. Enjoyed this episode? Subscribe so you never miss one, and leave a review if you've got thirty seconds. It honestly does help more small business owners find the show, and it's the cheapest good deed you'll do all week. Got a question or need actual HR support? Find Kate at kateunderwoodhr.co.uk, email buzz@kateunderwoodhr.co.uk, or follow along on social. Until next time, keep buzzing, and take care of your people.

  7. 14 Jul

    SMART Objectives

    Your team set SMART objectives in January, you file them away, and by July half of them are pointless. Sound familiar? We are pulling apart the real reason performance reviews feel tense in so many small businesses: SMART goals quietly turn into paperwork, and the gap between “formal objectives” and “what actually gets rewarded” starts eroding trust. We talk through why objectives matter more in an SME than in a corporate. When everyone is wearing six hats and priorities shift fast, a good objective is simply a shared picture of what success looks like for this role and this quarter, written in plain English. We also share the numbers that explain the mess: most SMEs set objectives, few review them more than once a year, and hardly anyone feels the process improves performance. Then we get practical with three failure modes we see all the time. The unrevisited objective that becomes unfair after a pivot. The manager who gives everyone a four out of five because they hate difficult conversations. The “Tom” problem: a top performer who hits every target while being painful to work with. Our fixes are specific and doable: diary quarterly reviews, kill dead objectives fast, run a simple annual calibration meeting, and write every objective with a “what” and a measurable “how” so behaviour counts, not just output. If you want a performance management approach that fits a UK small business without corporate fluff, hit play, share this with another owner or manager, and subscribe. If it helped, leave a quick review so more people can find it. If you’re not 100% sure how your HR is really holding up, take our free HR Health Check. It’s short, jargon-free, and gives you a clear score on what’s working — and what needs a bit of love. And if you do it before 1st April 2026, you’ll get a bonus 7 Pillar Strategy-on-a-Page, tailored to help you manage HR brilliantly for the year ahead. That’s it for today, but if you fancy a bit of friendly HR advice in your inbox (with zero waffle), come and join our newsletter. We send out bite-sized tips, plain-English updates, and handy things you’ll actually use — no spam, no fluff. You can sign up here  If you're not sure how your HR is really holding up, take the free HR Health Check. It's short, jargon-free, and gives you a clear score on what's working and what could do with a bit of love. Enjoyed this episode? Subscribe so you never miss one, and leave a review if you've got thirty seconds. It honestly does help more small business owners find the show, and it's the cheapest good deed you'll do all week. Got a question or need actual HR support? Find Kate at kateunderwoodhr.co.uk, email buzz@kateunderwoodhr.co.uk, or follow along on social. Until next time, keep buzzing, and take care of your people.

  8. 7 Jul

    Contract Changes Without Fire And Rehire

    You’ve got a contract term you regret. Maybe it’s overtime you can’t sustain, enhanced sick pay that keeps biting every winter, or a bonus structure that looked generous when the team was small and now feels ruinous. You’ve heard the “solution” at the golf club: dismiss them and re-engage them on new terms. The problem is that, from October 2026, that move becomes a legal landmine for most employers, with dismissal and re-engagement usually treated as automatically unfair dismissal under the post-Employment Rights Act 2025 landscape.  We walk through what actually changes, why the public mood and tribunal risk matter for SMEs, and the narrow circumstances where the old approach might still be argued as business survival. Then we get practical. We lay out the five-step, grown-up method for contract change in 2026: build a clear business case, check the existing variation and flexibility clauses (and why they rarely cover big changes), consult properly rather than just “inform”, and make agreement more likely with fair trade-offs like phased changes or a one-off payment.  We also bust the myths that cause the most damage, including the idea that you can simply give notice of a change, or that small businesses fly under the radar. You’ll finish with a quick action list you can do this week, plus a contract review conversation script mentioned in the show notes. If you find this useful, subscribe, share it with a fellow business owner, and leave a review so more people can find straight-talking HR help. If you’re not 100% sure how your HR is really holding up, take our free HR Health Check. It’s short, jargon-free, and gives you a clear score on what’s working — and what needs a bit of love. And if you do it before 1st April 2026, you’ll get a bonus 7 Pillar Strategy-on-a-Page, tailored to help you manage HR brilliantly for the year ahead. That’s it for today, but if you fancy a bit of friendly HR advice in your inbox (with zero waffle), come and join our newsletter. We send out bite-sized tips, plain-English updates, and handy things you’ll actually use — no spam, no fluff. You can sign up here  If you're not sure how your HR is really holding up, take the free HR Health Check. It's short, jargon-free, and gives you a clear score on what's working and what could do with a bit of love. Enjoyed this episode? Subscribe so you never miss one, and leave a review if you've got thirty seconds. It honestly does help more small business owners find the show, and it's the cheapest good deed you'll do all week. Got a question or need actual HR support? Find Kate at kateunderwoodhr.co.uk, email buzz@kateunderwoodhr.co.uk, or follow along on social. Until next time, keep buzzing, and take care of your people.

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About

🎙️ Buzzing About HR Straight-talking HR for the people doing payroll, sales and playing workplace therapist before lunch. If you run a UK small business, or you're the HR-of-one trying to keep the wheels on, this podcast is for you.  No corporate jargon.  No "synergy."  Just real answers to the people's problems no one warned you about. Hosted by award-winning HR expert Kate Underwood, each episode tackles the moments small business owners actually face: The employee who's brilliant at the job and causes chaos in the teamThe manager who avoids hard conversations until they turn into a bonfireThe "small issue" grievance that suddenly becomes a formal complaintThe sickness pattern is suspiciously linked to Mondays and paydayThe resignation that makes you think, " What did we miss?" You'll get plain-English UK employment law, practical advice on performance, absence, hiring and retention, and grown-up culture conversations, all usable the same day. No theory. No paperwork museums. No advice that only works in big HR departments with unlimited budgets. This is also a permission slip to lead like a human. Clear standards. Fair boundaries. Decent communication. Less drama. The goal is a calmer workplace, fewer sleepless nights, and a team that actually wants to stick around. And yes, Hazel the office dog pops up too. Because nothing says "people management" quite like a judgmental stare from a Wellbeing Officer who's never written a policy in her life. ☕ Start here: take the FREE HR Health Check and see where your risks and your quick wins are hiding. New episodes every Tuesday.