Conversations‪.‬ Zivio

Learnings from implementing an SOW spend management program, told from the perspective of both procurement and MSP partner.



With Alan Withers, Senior Procurement Manager, Telent and Chris Burke, Managing Director, Morton Engineering.



00;02;10;06 - Project background

00;11;35;15 - The drivers behind SOW spend management programs

00;22;05;06 - Pressure testing the business case

00;30;02;22 - CWS and SOW working alongside each other

00;43;53;09 - End to end management of SOW

00;50;36;06 - Ownership of the SOW issue

01;01;47;25 - Proactive engagement with suppliers

How can the market get a better understanding of the huge savings that can be made?



With Eric Osterhout



00;16;30;20 - How has this market evolved and is it still immature?

00;25;26;14 - Missclassification

00;33;03;05 - What are the barriers?

00;42;27;22 - Who owns the problem?

00;49;41;19 - Understanding the huge savings that can be made

01;00;18;00 - What factors would accelerate adoption?

01;08;02;14 - The potential of the SOW management market?

Practical advice on combining curiosity, technology, the right stakeholders and a good MSP in driving successful SOW management programs.



With Michael Matherly, Global Head of SOW Strategy, eTeam





00;00;55;07 - Experiences bringing visibility and control to $1billion of SOW spend

00;09;40;23 - Contractors and vendors converging in SOW

00;19;51;18 - Staffing businesses talking about SOW

00;25;14;15 - Understanding SOW management services vs staffing

00;35;00;26 - Best of breed vs suites for internal procurement

00;46;01;23 - Addressing the issues in adopting SOW

01;06;20;23 - Pushing on the case for change

When it comes to SoW, who should be involved and how does procurement ensure everyone is adding value?



With Alan Withers, Senior Procurement Manager, Telent



00;08;56;18 - Overcoming legacy attitudes and pushing for transformation

00;17;55;22 - Procurement's broader understanding of the business

00;21;55;19 - Driving value from inside and outside the business

00;25;34;25 - Measuring savings versus value

00;30;25;02 - Driving improvements in areas of comfort

00;37;44;23 - Applying procurement's expertise to services

00;45;15;02 - Managing services with traditional procurement technology

Using the right mix of technology to deliver an effective extended workforce strategy



With Alex Farr, EW Scope



00;00;00;00 - The evolution of extended workforce software over the last 20 years

00;10;10;02 - Defining the extended workforce

00;14;20;17 - Current approach to extended workforce management within most organisations

00;20;30;23 - The entry point to accessing workforce specific software solutions

00;37;51;10 - How can organisations build a tech stack to include all channels effectively?

00;45;36;18 - Management and measurement across difference workforce channels

00;57;20;08 - Miscategorisation in workforce tech

01;03;21;07 - Reality versus expectations in extended workforce solutions

When it comes to SoW, who should be involved and how does procurement ensure everyone is adding value?



With Christine Stolz, ABC Supply Co. Inc.



00;18;05;20 - Who is involved in the initiation of an SOW

00;27;22;24 - The importance of good supplier relationships

00;39;17;07 - How to manage accountability for scoping and change requests

00;48;38;14 - Ensuring delivery matches the requirement

00;56;36;04 - Should legal terms sit in the MSA or the SOW?