Ctrl Alt Lead

Tom Allen

Computing editor Tom Allen talks to tech execs about their challenges, their passions and, of course, their technology - from AI to zero-days, and everything in between.

  1. 2 FEB

    ING Debbie Janeczek: Cyber resilience at scale

    In this episode of Ctrl Alt Lead, host Penny Horwood is joined by Debbie Janeczek, Global CISO at ING, to explore what cyber resilience really means for a global financial institution operating in an increasingly volatile threat landscape. Drawing on her background in military intelligence and financial services, Debbie discusses how ING is moving beyond compliance to embed resilience into the way technology is designed, built and operated. The conversation covers the impact of major regulations such as DORA, the shift from reactive defence to proactive resilience, and the challenges of simplifying complex security stacks without increasing risk. Debbie also shares how automation, threat intelligence and AI are reshaping security operations, why third-party risk has become one of the biggest exposure points for global banks, and how ING is preparing for emerging threats such as post-quantum cryptography. Beyond the technology, the discussion highlights the growing role of the CISO as a business enabler and value creator, rather than a blocker. The episode concludes with a candid look at leadership under constant pressure, strategies for avoiding burnout in “always-on” security roles, and how the industry can do more to attract and support diverse talent in cybersecurity.     Become a member of Computing today at www.computing.co.uk LinkedIn: @computing-- / Tom Allen / Penny Horwood  Are you an IT leader with a story to tell? Get in touch by emailing tomallen@thechannelcompany.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    23 min
  2. 19 JAN

    Kiran Mahil: Digitising trust in retail banking at Nationwide

    Penny Horwood is joined by Kiran Mahil, CIO of Retail Products at Nationwide Building Society, to explore how digitisation and automation are reshaping retail banking while preserving trust, fairness and accessibility. Kiran explains her role overseeing Nationwide’s core banking platforms, retail products and technology strategy, and outlines how the mutual’s values influence its approach to digital transformation. Rather than focusing solely on online channels, Nationwide is pursuing a multi-channel strategy that combines modern cloud-based platforms with continued investment in branches, ensuring no customers are left behind as services evolve. Automation is being used to reduce costs, streamline routine tasks and improve resilience, enabling frontline staff to focus on complex customer needs. Kiran also discusses what “good digitisation” looks like in financial services, emphasising seamless customer journeys, strong security, effective use of data and AI, and technology ecosystems that are easier and more efficient to run. Kiran shares insights into the scale and complexity of integrating Virgin Money into the Nationwide brand and platforms, from aligning technology and partners to maintaining resilience, momentum and staff engagement. The episode closes with a discussion on widening digital access and preparing the future workforce. Become a member of Computing today at www.computing.co.uk LinkedIn: @computing-- / Tom Allen / Penny Horwood  Are you an IT leader with a story to tell? Get in touch by emailing tomallen@thechannelcompany.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    23 min

About

Computing editor Tom Allen talks to tech execs about their challenges, their passions and, of course, their technology - from AI to zero-days, and everything in between.

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