Engineering Enablement by DX

DX

The show focused on developer productivity and the teams and leaders dedicated to improving it. Each episode features in-depth interviews with Platform and DevEx teams, along with the latest research and approaches for measuring developer productivity. Presented by DX (getdx.com), the developer intelligence platform designed by researchers.

  1. 2 days ago

    Research briefing with Brian Houck: Measuring AI agents and revisiting the Core 4

    AI coding agents are changing how software gets built, but they're also forcing organizations to rethink how engineering effectiveness is measured. Traditional developer experience metrics were designed for humans, not AI agents, so how should engineering leaders adapt? In this webinar, Justin Reock, Deputy CTO at DX, is joined by Brian Houck, Distinguished Scientist at DX and co-author of the SPACE framework, to explore the emerging field of agent experience and how it builds on developer experience rather than replacing it. They discuss how organizations can prepare for AI-assisted software development, how the DX Core 4 applies in the age of AI, why metrics like token usage and PR throughput don't tell the whole story, and the growing importance of documentation. They also examine the impact AI-driven pressure is having on burnout and cognitive overload. Throughout the conversation, they share practical guidance for building engineering organizations where both developers and AI agents can do their best work. Where to find Brian Houck:  • LinkedIn: https://www.linkedin.com/in/brianhouck Where to find Justin Reock: • LinkedIn: ⁠https://www.linkedin.com/in/justinreock⁠ In this episode, we cover: (00:00) Intro (01:26) Justin’s new role at DX (03:53) What agent experience is and why engineering leaders should care (08:55) How to improve agent experience at the platform level (11:25) How agent experience and developer experience influence each other (14:41) Preparing engineering teams for agentic work (21:38) Why the DX Core 4 still matters in the age of AI (27:23) What PR throughput actually measures  (32:47) The limits of token metrics (37:10) What the data shows about documentation and developer experience (39:32) Improving documentation for AI agents (40:43) AI-washing, burnout, and cognitive overload (45:35) Brian's upcoming research on agent experience Referenced: • DX Core 4 Productivity Framework • The SPACE of AI | Queue • Sara Chizari on LinkedIn • The Middle Loop - Annie Vella • gastownhall/gastown: Gas Town - multi-agent workspace manager · GitHub • DORA, SPACE, and DevEx: Which framework should you use? • AI Impact Report: Q1 2026 • AI-authored code has nearly doubled, but so has PR size  • EngThrive: Make It Fast and Easy to Do Great Work: Building a durable model for outcome-oriented engineering measurement • Google's Project Aristotle - Psychological Safety  • Zapier

    Research briefing with Brian Houck: Measuring AI agents and revisiting the Core 4

  2. 10 Jul

    Adopting the product operating model at Priceline

    Sejal Amin is the Chief Technology Officer at Priceline, where she leads product engineering, infrastructure, data, and technology operations. Pedro Gutierrez is Senior Director of Software Engineering, where he has helped drive developer experience initiatives and the adoption of Priceline's product operating model. In this episode of the Engineering Enablement podcast, Justin Reock talks with Sejal and Pedro about Priceline's journey from a project-based organization to a product operating model and the role developer experience played in making that transformation successful. They discuss how DX metrics and developer feedback helped identify organizational bottlenecks, guide structural changes, empower engineering managers, and build trust across teams. They also explore the importance of clear communication, creating a dedicated developer experience team, and how their operating model has helped prepare Priceline for AI-driven software development. Where to find Sejal Amin:   • LinkedIn: https://www.linkedin.com/in/sejal-amin Where to find Pedro Gutierrez:  • LinkedIn: https://www.linkedin.com/in/pedro-gutierrez-b6605422 Where to find Justin Reock: • LinkedIn: https://www.linkedin.com/in/justinreock In this episode, we cover: (00:00) Intro (01:07) Meet Sejal Amin and Pedro Gutierrez (01:47) How Priceline's developer experience journey began (04:55) Lessons from Priceline's first developer experience surveys (06:55) How DX improved Priceline's developer experience surveys (09:47) Identifying the causes of organizational slowness (12:33) How the product operating model changed the way Priceline works (14:10) Priceline's phased rollout with DX (18:14) How DX insights drove organizational changes (19:33) Why Priceline improved developer experience before org change was complete (22:18) How clear communication builds trust (24:25) Early results from Priceline's Core Four (25:38) Creating a culture of continuous feedback to build trust (27:40) What has changed in the engineering manager role (30:10) Resources for learning about the product operating model (32:40) What Pedro learned from implementing DX (34:51) The developer experience team (35:59) How AI tools have impacted Priceline’s teams  (37:20) How the product operating model supports AI-driven development (39:13) Final advice for engineering leaders Referenced: • Measuring developer productivity with the DX Core 4 • Transformed: Moving to the Product Operating Model (Silicon Valley Product Group)  • Team Topologies • Flow Framework • Project to Product: How to Survive and Thrive in the Age of Digital Disruption with the Flow Framework

    Adopting the product operating model at Priceline

  3. 29 Jun

    2x the power users: How structured AI training scaled developer productivity

    Indeed increased AI coding tool adoption from roughly 25% to 97% across its engineering organization, but getting engineers to use the tools was only part of the challenge. In this session from DX Annual, Michael Redding, Principal Product Manager, and Jeff Davis, VP of Core Infrastructure at Indeed, explain how the company used structured training, leadership support, and ongoing community engagement to help more than 2,000 engineers build practical AI skills. They share why an early train-the-trainer model fell short, how they redesigned their approach around hands-on learning, and what they learned about balancing adoption, measurement, and psychological safety. They also discuss the impact of the program on coding time, the role of continuous enablement after formal training ended, and how Indeed is preparing for the next phase of AI adoption, including agentic workflows and AI-powered coaching. Where to find Jeff Davis:  • LinkedIn: https://www.linkedin.com/in/utjeffd  Where to find Michael Redding: • LinkedIn: https://www.linkedin.com/in/reddingsetgo In this episode, we cover: (00:00) Intro (01:05) Indeed's DX survey from January 2025 (02:30) The two-part strategy to double engineering productivity (04:21) How Indeed increased AI adoption from 25% to 97% (15:40) Results from Indeed's AI training program (18:33) How Indeed sustains AI adoption and learning (23:06) What's next for AI enablement at Indeed (24:41) Q&A: How coding time was calculated (25:25) Q&A: How Indeed uses AI playbooks (26:40) Q&A: Balancing asynchronous and live AI training (28:22) Q&A: Psychological safety during AI adoption (31:44) Q&A: Why AI adoption spikes after the holidays (33:20) Q&A: The metrics Indeed tracked  (35:22) Q&A: Where the time savings are going  (36:54) Q&A: Reaching engineers who skipped the training (38:08) Closing thoughts Referenced: • Indeed • Claude Code | Anthropic's agentic coding system • Cursor • Windsurf • Amp Code • The Complete Guide to Building Skills for Claude | Anthropic • Measuring developer productivity with the DX Core 4

    2x the power users: How structured AI training scaled developer productivity

  4. 29 Jun

    AI and engineering productivity: Debating the headlines

    In this closing panel from DX Annual, Rafe Colburn, Chief Product and Technology Officer at Etsy; Jesse Adametz, Senior Director of Engineering, Platform Engineering at Twilio; Eirini Kalliamvakou, Research Advisor at GitHub; Collin Green, Senior Staff UX Researcher at Google; and Brian Houck, Senior Principal Applied Scientist at Microsoft debate some of the biggest questions surrounding AI and engineering productivity. They discuss whether AI will reduce the need for engineers, how AI is affecting technical debt, the future role of software engineers in an agentic world, and whether organizations should mandate AI adoption. They also explore how bottlenecks are shifting across the software development lifecycle, the challenges facing junior engineers, and why learning, culture, and change management may ultimately matter more than the tools themselves. Where to find Rafe Colburn: • LinkedIn: https://www.linkedin.com/in/rafeco • Blog: https://rafe.codes Where to find Eirini Kalliamvakou:  • LinkedIn: https://www.linkedin.com/in/eirini-kalliamvakou-1016865 • X: https://x.com/irina_kAl Where to find Brian Houck:  • LinkedIn: https://www.linkedin.com/in/brianhouck Where to find Jesse Adametz:  • LinkedIn: https://www.linkedin.com/in/jesseadametz  • X: https://x.com/jesseadametz  • Website: https://www.jesseadametz.com  Where to find Collin Green:  • LinkedIn: https://www.linkedin.com/in/collin-green-97720378 In this episode, we cover: (00:00) Intro (01:16) Why an AI-first SDLC doesn’t mean fewer engineers  (03:09) The debate over AI and technical debt (07:40) AI-generated code and the future role of engineers (14:16) Why mandating AI use doesn't necessarily lead to better outcomes (20:43) Predictions for the future of junior engineers  (23:22) Where the bottlenecks are in the SDLC now (28:25) How risk influences AI use  (32:38) Why the human side is the biggest AI adoption challenge Referenced: • Etsy • GitHub • Microsoft • Twilio • Google  • Stewart Reichling • What is the SPACE framework and when should you use it?

    AI and engineering productivity: Debating the headlines

  5. 29 Jun

    From PR throughput to product velocity: How Dropbox is rethinking productivity in the agentic era

    In this session from DX Annual, Uma Namasivayam, Senior Director of Engineering Productivity at Dropbox, shares how the company's developer productivity efforts evolved from improving developer experience to preparing for the agentic era. He explains how Dropbox approached AI adoption across its engineering organization, the impact it had on developer productivity, and why faster code generation is creating new bottlenecks in areas such as code review, validation, and CI/CD. He also discusses Dropbox's efforts to rethink engineering systems, measurement, and workflows, including the development of agentic tooling and new metrics designed to move beyond PR throughput and toward product velocity. Where to find Uma Namasivayam: • LinkedIn: https://www.linkedin.com/in/unamasivay In this episode, we cover: (00:00) Intro (00:57) The beginning of Dropbox’s DX journey (02:34) AI adoption at Dropbox: what made it work   (04:46) The results of Dropbox's AI adoption efforts (05:39) What the results mean for the business  (06:55) The phases of AI adoption and where they are now (08:00) The new bottlenecks (09:16) Three challenges Dropbox faces moving into agentic engineering (10:05) How Dropbox is redesigning the SDLC for agentic engineering (15:46) The new metrics that matter  (19:16) Final takeaways Referenced: • Dropbox  • Developer Experience Index (DXI) | DX  • DX Core 4 Productivity Framework • Cursor • Claude Code | Anthropic's agentic coding system • JetBrains  • Visual Studio Code • Jira | Project Management for the AI Era | Atlassian • GitHub

    From PR throughput to product velocity: How Dropbox is rethinking productivity in the agentic era

  6. 22 Jun

    Beyond the CLI: Agentic AI for async workloads and non-developers

    In this session from DX Annual, Christopher Sanson, Product Lead, AI Developer Experience, and Madison Capps, Engineering Manager, Infrastructure at Airbnb, challenge some of the most common assumptions about AI. Is AI primarily about replacing humans? Do organizations need mandates to drive adoption? And are the productivity gains really as small as some studies suggest? Using examples from Airbnb's own AI journey, they share how the company achieved widespread adoption of agentic AI through AirChat, community enablement, and internal tooling rather than top-down mandates. They also discuss the impact AI is having on developer productivity, how non-developers are increasingly using coding tools, and how teams are rethinking product development in an AI-first world. Finally, Madison takes a deeper look at the infrastructure powering Airbnb’s AI strategy, including AirChat CLI, the AirChat SDK, and AirChat Remote, along with the company’s vision for asynchronous agent workflows and the next generation of AI-powered development. Where to find Christopher Sanson: • LinkedIn: https://www.linkedin.com/in/christophersanson  Where to find Madison Capps: • LinkedIn: https://www.linkedin.com/in/madison-capps-66950625 In this episode, we cover: (00:00) Intro (01:37) Myth #1: AI is about replacing humans (03:22) Myth #2: You need mandates to drive AI adoption (05:21) AirChat, agentic AI, and Airbnb's adoption strategy (08:07) Myth #3: AI has little impact on productivity (09:33) Airbnb's increase in coding time and PR throughput (14:20) Myth #4: AI coding tools are just for coders (15:39) How non-developers are using coding tools (17:24) Rethinking product development in an AI-first world (20:30) Myth #5: Vibe coding isn’t coding (22:16) Unsolved problems in agentic AI tooling and how Airbnb is addressing them (26:30) Airbnb’s overall AI philosophy in practice (29:15) Using agentic AI to accelerate code migrations (30:18) AirChat SDK: How Airbnb enables teams to build AI-powered applications (33:17) AirChat Remote and asynchronous agent workflows (36:07) Predictions for what’s next Referenced: • ⁠Airbnb • Steve Jobs’s Bicycles for the Mind  • Jennifer St Pierre  • Justin Reock • AI-generated merged code holds steady at ~30% • Andrej Karpathy's post on X

    Beyond the CLI: Agentic AI for async workloads and non-developers

  7. 22 Jun

    The future of engineering at Nationwide, Comcast, TD, and HPE

    In this session from DX Annual, Rebecca Fitzhugh, Lead Principal Engineer at Atlassian, moderates a panel featuring Nidhi Allipuram, Vice President, Enterprise Developer Experience and Platform at Nationwide, Jai Schniepp, Senior Director, DevX Product Management at Comcast, Brent Foster, Vice President and Head of Architecture and Strategy at TD Bank, and Praveena Patchipulusu, Vice President of Engineering at HPE. Together, they discuss how large enterprises are approaching AI adoption, what it takes to build an AI-first software development lifecycle, and how engineering leaders are balancing speed, security, governance, and developer experience. They also share their perspectives on the changing role of engineers, human accountability, and how organizations can prepare for the future of software engineering. Where to find Rebecca Fitzhugh:  • LinkedIn: https://www.linkedin.com/in/rmfitzhugh  • X: https://x.com/RebeccaFitzhugh  Where to find Jai Schniepp: • LinkedIn: https://www.linkedin.com/in/jessicaschniepp Where to find Nidhi Allipuram:  • LinkedIn: https://www.linkedin.com/in/nidhi-allipuram Where to find Brent Foster:  • LinkedIn: https://www.linkedin.com/in/engineeringthefuture • Website: https://brentfoster.me Where to find Praveena Patchipulusu:  • LinkedIn: https://www.linkedin.com/in/praveena-patchipulusu-158741 In this episode, we cover: (00:00) Intro (02:28) The AI journey across TD Bank, Comcast, and HPE (05:59) Inside Nationwide's AI-assisted development lifecycle (10:04) Reimagining the software development lifecycle with AI (11:32) Security, governance, and human accountability (15:27) Embedding security and guardrails into AI workflows (17:55) How AI is changing the role of an engineer (21:52) What developer experience looks like in the AI era (26:55) What software engineering may look like in 2030 (32:47) How to prepare for the AI-driven future Referenced: • Atlassian • TD Bank • Comcast Corporation • Hewlett Packard Enterprise (HPE) • Nationwide  • GitHub Spec Kit • Abi Noda

    The future of engineering at Nationwide, Comcast, TD, and HPE

  8. 22 Jun

    Uber’s journey of measuring AI impact on developer productivity

    As AI becomes embedded in software development, many of the metrics that engineering organizations have relied on for years are starting to break down. In this session from DX Annual, Uber's Ty Smith and Abhishek Tibrewal share how their approach to measuring AI's impact on developer productivity has evolved over time. They walk through the different phases of their measurement journey, from adoption and engagement to measuring impact, ROI, and agentic value, explaining what they chose to measure at each stage, what worked, what failed, and how their thinking changed along the way. They also discuss the role of qualitative feedback before telemetry existed, the challenge of identifying meaningful engagement signals, why "developer years saved" failed as an ROI metric, and how AI agents forced them to rethink traditional productivity measurements. Finally, they introduce Uber's emerging framework built around feature velocity and explore the unanswered questions that remain as software development becomes increasingly agent-driven. Where to find Abhishek Tibrewal  • LinkedIn: https://www.linkedin.com/in/aabhishektibrewal Where to find Ty Smith:  • LinkedIn: https://www.linkedin.com/in/tyvsmith In this episode, we cover: (00:00) Intro (01:30) Steve Yegge’s 8 stages of AI-assisted development  (03:22) Uber’s shift to a generative AI-powered company  (04:20) Uber’s pre-AI productivity metrics  (06:55) Important questions from stakeholders that previous metrics didn’t answer  (08:25) How Uber measures AI before telemetry exists (11:11) Metrics used to measure adoption (12:49) Measuring engagement (14:30) Measuring impact (16:32) The challenge of measuring AI ROI (19:32) Rethinking adoption, engagement, and impact for agentic AI (26:01) The new north star: Feature velocity  (28:41) PR classification + feature velocity: the questions it can answer  (33:01) What comes next and what’s still unanswered  (34:30) Lessons learned and what they'd do differently (37:11) Q&A #1: How Uber defines a feature  (38:50) Q&A #2: Measuring success and AI ROI Referenced: • Welcome to Gas Town • Dara Khosrowshahi (Uber CEO)

    Uber’s journey of measuring AI impact on developer productivity
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The show focused on developer productivity and the teams and leaders dedicated to improving it. Each episode features in-depth interviews with Platform and DevEx teams, along with the latest research and approaches for measuring developer productivity. Presented by DX (getdx.com), the developer intelligence platform designed by researchers.

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