Ep. 200: What We've Learned, Who We've Helped, and Where We're Headed

🎉 200 Episodes of Walk-Ins Welcome: From Startup Struggles to Industry Impact

Nick and Michael are in the studio for a special milestone: 200 episodes of Walk-Ins Welcome. What started with a Yeti mic and GarageBand has become a go-to podcast in the urgent care space — and today, they’re reflecting on what’s changed, what’s working, and what’s next.

This isn’t just a look back — it’s a masterclass in how consistent content, real conversations, and industry advocacy can fuel clinic growth and marketing clarity.

In this celebratory (and surprisingly actionable) episode, Nick and Michael unpack:

🎧 The origin story: Why they launched the podcast in 2021 (and almost quit)📈 What the data says: Top episodes, engagement trends, and listener insights🏥 How the podcast sparked client growth, urgent care connections, and real change📞 The Front Desk Evolution: From throwaway role to business-critical function💡 Why the future of urgent care is collaboration, not competition📹 Behind the scenes: studio upgrades, lessons learned, and awkward early episodes

Plus, they reveal what’s coming in 2026 — and it might just change how urgent cares across the country support each other.

This episode is packed with honest reflections, hilarious throwbacks, and forward-thinking strategy — all wrapped in gratitude for the listeners, clients, and community that made 200 episodes possible.

If you’ve ever felt like your work isn’t being seen, this is proof that showing up consistently does create impact. Thanks for being on the journey.

🔗 Resources & Mentions:

• Episode 3: https://youtu.be/4YNhuyWEba4

• Episode 98: https://youtu.be/7lkaOLj7bss

• Episode 197: https://youtu.be/UN6IrRknKgg