Episode: How to Improve Salesforce User Enablement Across the Company

21 Minutes on Building Lasting Salesforce Adoption

In this episode of GydeBites, host Prasanna Vaidya is joined by Robby Wagner to talk about driving Salesforce adoption beyond go-live. Robby shares common challenges such as limited change management, weak leadership support, and one-size-fits-all training, along with practical ways to address them.

He highlights the importance of role-based learning, simple on-demand resources, and planning for the first 90 days after launch.

This conversation reinforces that successful Salesforce adoption depends on people-first strategies, clear communication, and ongoing support.

Questions covered in this episode:

1. What are the challenges teams face in using Salesforce effectively?

2. How do you tailor Salesforce training for different roles or skill levels?

3. What tools or features help users learn while they work inside Salesforce?

4. How can companies improve long-term Salesforce adoption, not just during training?

5. If you were starting fresh, how would you plan user enablement in the first 90 days?