Experience Designed Experience Designed
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Thought provoking conversations on design, research, strategy, emerging tech, psychology, and many other critical factors to human experiences in tech and beyond.
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Ep13. Customers Know You Suck with Debbie Levitt
Debbie Levitt, MBA, a CX leader focused on strategy, research and Human-Centered Design/User-Centered Design. She’s the author of a recently published Customer Know You Suck book which covers actionable CX strategies to understand, attract, and retain customers.
In this session, we discuss her book, the tech industry dysfunctions, how UX professionals are being gaslighted and ideas to correct the course for designers and tech teams alike. -
Ep12. Design for AI with Dan Saffer
Dan Saffer is a UX design leader, author and assistant professor at CMU Human-Computer Interaction Institute.
Dan's work has directly influenced my career development as such this conversation will also be extremely valuable to buddying and leading user researchers, designers and product managers.
We discuss everything AI: the industry, the good and not-so-great examples, principles that UXers and product folk should keep in mind and much more. -
Ep11. The State of UX Industry, Job Seeking Insights and UX Portfolios with Hang Xu
Hang Xu is a UX leader turned recruiter and one of the most prominent design industry figures on Linkedin. In this session, we discuss the current state of the UX industry and what's to come. We also will delve into job-seeking aspects and what designers need to showcase in their portfolio to land the job in probably the most difficult time in history. Hang will also share his philosophy on what makes and breaks UX portfolios and much more.
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Ep10. Solarpunk & Design of Sustainable Future Experiences with Kevin Richard
In this episode, I'm talking to strategist and designer Kevin Richard. We delve into a few sustainable futures-focused topics and how designers can design them. In particular, Kevin shares his thoughts and ideas about Solarpunk as a concept and assemblage of narratives that could inspire more sustainable action.
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Ep9. Rethinking Personas in UX with Jennifer Blatz
Jennifer Blatz is a UX leader, strategist, and co-founder of the UX Research and Strategy group. We delve into the world of user personas in UX, exploring their strengths, limitations, and innovative alternatives. Jennifer introduces her latest framework, the Scenario Alignment Canvas, aimed at aiding product teams in fostering a deeper understanding of their users.
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Ep8. Playtesting and the Future of UX Research with Steve Bromley
Steve Bromley is a highly regarded figure in the user research community, renowned for his expertise in game user research and playtesting. He has authored numerous books aimed at developing and guiding researchers. In this session, we will delve into the distinctive aspects of conducting playtests, explore his insights gained from both the gaming and software development industries, and discuss the future of UX research.