13 episodes

Thought provoking conversations on design, research, strategy, emerging tech, psychology, and many other critical factors to human experiences in tech and beyond.

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    • Arts
    • 5.0 • 2 Ratings

Thought provoking conversations on design, research, strategy, emerging tech, psychology, and many other critical factors to human experiences in tech and beyond.

    Ep13. Customers Know You Suck with Debbie Levitt

    Ep13. Customers Know You Suck with Debbie Levitt

    Debbie Levitt, MBA, a CX leader focused on strategy, research and Human-Centered Design/User-Centered Design. She’s the author of a recently published Customer Know You Suck book which covers actionable CX strategies to understand, attract, and retain customers.

    In this session, we discuss her book, the tech industry dysfunctions, how UX professionals are being gaslighted and ideas to correct the course for designers and tech teams alike.

    • 1 hr 27 min
    Ep12. Design for AI with Dan Saffer

    Ep12. Design for AI with Dan Saffer

    Dan Saffer is a UX design leader, author and assistant professor at CMU Human-Computer Interaction Institute.

    Dan's work has directly influenced my career development as such this conversation will also be extremely valuable to buddying and leading user researchers, designers and product managers.

    We discuss everything AI: the industry, the good and not-so-great examples, principles that UXers and product folk should keep in mind and much more.

    • 57 min
    Ep11. The State of UX Industry, Job Seeking Insights and UX Portfolios with Hang Xu

    Ep11. The State of UX Industry, Job Seeking Insights and UX Portfolios with Hang Xu

    Hang Xu is a UX leader turned recruiter and one of the most prominent design industry figures on Linkedin. In this session, we discuss the current state of the UX industry and what's to come. We also will delve into job-seeking aspects and what designers need to showcase in their portfolio to land the job in probably the most difficult time in history. Hang will also share his philosophy on what makes and breaks UX portfolios and much more.

    • 1 hr 15 min
    Ep10. Solarpunk & Design of Sustainable Future Experiences with Kevin Richard

    Ep10. Solarpunk & Design of Sustainable Future Experiences with Kevin Richard

    In this episode, I'm talking to strategist and designer ⁠Kevin Richard⁠. We delve into a few sustainable futures-focused topics and how designers can design them. In particular, Kevin shares his thoughts and ideas about Solarpunk as a concept and assemblage of narratives that could inspire more sustainable action.

    • 57 min
    Ep9. Rethinking Personas in UX with Jennifer Blatz

    Ep9. Rethinking Personas in UX with Jennifer Blatz

    Jennifer Blatz is a UX leader, strategist, and co-founder of the UX Research and Strategy group. We delve into the world of user personas in UX, exploring their strengths, limitations, and innovative alternatives. Jennifer introduces her latest framework, the Scenario Alignment Canvas, aimed at aiding product teams in fostering a deeper understanding of their users.

    • 57 min
    Ep8. Playtesting and the Future of UX Research with Steve Bromley

    Ep8. Playtesting and the Future of UX Research with Steve Bromley

    Steve Bromley is a highly regarded figure in the user research community, renowned for his expertise in game user research and playtesting. He has authored numerous books aimed at developing and guiding researchers. In this session, we will delve into the distinctive aspects of conducting playtests, explore his insights gained from both the gaming and software development industries, and discuss the future of UX research.

    • 49 min

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2 Ratings

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