Business Behind the Scenes

Francesca Moi
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Welcome to the Business Behind the Scenes podcast where we talk all about real business problems, real solutions and getting actual results in business.

  1. 1 day ago

    The #1 Reason Offshore Hiring Fails — And How to Actually Get It Right |BBTS E0237

    Most offshore hires don't fail because of the person you hired — they fail because the business wasn't actually ready to hire offshore. After 10+ years helping hundreds of business owners build offshore teams, I'm sharing the biggest mistakes I see over and over again, and exactly what to do differently so your next hire actually works. In this episode, I break down the EVS Client Success System — the framework we use to help our clients achieve a 92% client success rate — plus a real client story from Lauren Murray on how it worked for her business. Chapters: 0:00 – Intro: Why offshore hires really fail0:47 – Meet Francesca Moi3:13 – Segment 1: Why offshore relationships fail before they begin7:33 – Segment 2: Why great people sometimes don't work out9:55 – Client story: Lauren Murray's experience12:57 – Segment 3: Why businesses feel lost after hiring14:31 – Segment 4: Why long-term success needs more than recruitment16:14 – The one lesson to rememberIf this episode gave you even one idea to help you build a business that thrives with or without you, I've done my job. Go implement one thing you heard today. Say Hi to me on social media!! Facebook: https://www.facebook.com/themeetupqueen/ Instagram: https://www.instagram.com/francescamoifm_official/ LinkedIn: https://www.linkedin.com/in/francescamoi/ Website: https://empoweringvirtualsolution.com/ Freebie of the week: https://francescamoi.pages.ontraport.net/va-tasks-guide?utm_source=bbts+podcast Check out our new book: https://francescamoi.pages.ontraport.net/ThePowerofDelegationbook Got a question or suggestion? Send us an email: support@empoweringevents.com.au

  2. 28 Aug ·  Bonus

    The #1 Leadership Skill Most Business Owners Get Wrong | Fiona Cullen

    In this episode, we sit down with Fiona Cullen — former elite athlete turned founder of Performistry — to talk about building a leadership training business, the mindset shifts required to lead well, and what it actually looks like to hire and work with offshore support. Fiona shares her journey from competing internationally as a sprinter and bobsledder to building a leadership consultancy that's trained over 2,000 people, why confidence (not skill) is the #1 thing leaders struggle with, and the real story of onboarding her virtual assistant — including the mistakes, the mindset shifts, and the results. If you're a business owner thinking about hiring offshore support, or a leader wanting to build real confidence in your team, this conversation is packed with practical insight. Want offshore support for your business? Comment "YES" below and our team will send you a link to book a call. 🔗 Learn more about Fiona: https://performastery.com.au/ Chapters: 0:00 Introduction & welcome1:15 Fiona's background: from elite athlete to business owner10:37 Pivoting to a fully online leadership model19:20 What strong leaders have in common23:48 What it's like coaching leaders 1:119:20 The turning point: deciding to hire support23:48 Treating your VA like a real employee26:28 Life after hiring her VA, Carmela30:53 Where to find Fiona & work with her What would your business look like if you finally stopped trying to do everything yourself? Say Hi to me on social media!! Facebook: https://www.facebook.com/themeetupqueen/ Instagram: https://www.instagram.com/francescamoifm_official/ LinkedIn: https://www.linkedin.com/in/francescamoi/ Website: https://empoweringvirtualsolution.com/ Freebie of the week: https://francescamoi.pages.ontraport.net/va-tasks-guide?utm_source=bbts+podcast Check out our new book: https://francescamoi.pages.ontraport.net/ThePowerofDelegationbook Got a question or suggestion? Send us an email: support@empoweringevents.com.au

  3. 14 Aug

    What It REALLY Takes to Run a Successful Event (5 Business Lessons) | BBTS E0236

    🔗 Take the FREE CEO Time Leak Calculator Quiz → https://empoweringvirtualsolution.com/ceo-time-leak-calculator 5 Lessons from Running a Sold-Out Conference Francesca Moi pulls back the curtain on planning the 2026 Level Up Conference and shares the biggest business lessons from 12+ years running events, lessons that apply to any business, not just events. Chapters: 00:00 – Intro00:34 – Welcome to the episode01:32 – Lesson 1: Success happens long before the event03:28 – Lesson 2: Great teams make growth possible05:14 – Lesson 3: Something will go wrong08:21 – Lesson 4: Customers are the key12:25 – Lesson 5: Leadership is not about you — it's about serving14:29 – Q&A: What surprised me the most about this conference16:50 – The biggest lesson: businesses grow when leaders stop carrying everything themselves18:17 – Final thoughtsIf you enjoyed this episode, leave a comment and review, and let us know which lesson resonated most with you! Join my Facebook Group and watch the trainings inside for more tips and value: / thesuccessfulentrepreneurslounge Say Hi to me on social media!! Facebook: ⁠ / themeetupqueenInstagram: ⁠ / francescamoifm_officialLinkedin: ⁠ / francescamoiWebsite https://empoweringvirtualsolution.com/ Freebie of the week: https://francescamoi.pages.ontraport.... Check out our new book: https://francescamoi.pages.ontraport.... Got a question or suggestion? Send us an email:⁠ support@empoweringevents.com.au

  4. 31 Jul ·  Bonus

    Building a Purpose-Driven NDIS Business with Erena Hodgson | Bonus Episode

    What happens when purpose becomes the foundation of a business? In this inspiring episode, Francesca Moi sits down with Erena Hodgson, Co-Founder of Abloom Care Services, to explore how a deeply personal family experience became the driving force behind one of Australia's growing NDIS providers. Erena shares how she and her sister built Abloom Care Services from the ground up, the lessons they learned about profitability, leadership, delegation, and why stepping out of your own way is essential if you want your business to grow. If you're a business owner struggling to do everything yourself, this episode will challenge the way you think about growth, leadership, and building a business that truly serves others. Chapters 00:00 Welcome and Erena's inspiring story 03:15 Why Abloom Care Services was created 06:45 Growing to a 30-person team 09:30 The moment delegation became necessary 13:00 How hiring a Virtual Assistant changed everything 17:00 Becoming the biggest bottleneck in your business 21:00 Winning back time, clarity, and leadership 24:00 What's next for Abloom Care Services What would your business look like if you finally stopped trying to do everything yourself? Say Hi to me on social media!! Facebook:https://www.facebook.com/themeetupqueen/ Instagram:https://www.instagram.com/francescamoifm_official/ LinkedIn:https://www.linkedin.com/in/francescamoi/ Website:https://empoweringvirtualsolution.com/ Freebie of the week: https://francescamoi.pages.ontraport.net/va-tasks-guide?utm_source=bbts+podcast Check out our new book: https://francescamoi.pages.ontraport.net/ThePowerofDelegationbook Got a question or suggestion? Send us an email: support@empoweringevents.com.au

  5. 16 Jul

    235. Stop Doing Everything: How I Got 25 Hours Back a Week as a CEO

    Are you still telling yourself you'll delegate "when you have more time"? In this episode of Business Behind the Scene, Francesca Moi shares the costly delegation mistake she made as a CEO — and the one simple exercise that helped her reclaim 25 hours a week and scale her business faster than ever.If your business can't run without you, you're constantly doing everything, or you can't take a holiday without things falling apart — this episode is for you.🎯 What you'll learn:-The #1 delegation mistake most business owners make-Why hiring a "unicorn" employee is holding you back-The hidden cost of staying busy as a CEO-How staying in operations makes YOU the bottleneck-The mindset shift that helped Francesca go from $120/month to $1.4M-The free tool to identify exactly what to delegate right now🔗 Take the FREE CEO Time Leak Calculator Quiz → https://empoweringvirtualsolution.com/ceo-time-leak-calculator/?nocache321321Chapters:0:00 Introduction – The biggest lie business owners tell themselves0:30 Who this episode is for0:46 The mistake Francesca made when first delegating1:24 The "unicorn employee" trap2:22 The hidden cost of staying busy3:07 Why the CEO becomes the bottleneck3:29 Francesca's story: $120/month to $1.4M4:18 How letting go recovered 25 hours a week4:43 Changing the "good leader" belief5:21 Introducing the CEO Time Leak Calculator Quiz6:13 How to take the quiz + wrap upWhether your business is growing fast or stuck in a messy middle, this episode will show you how to plug the leaks and protect your profits.Join my Facebook Group and watch the trainings inside for more tips and value: / thesuccessfulentrepreneurslounge Say Hi to me on social media!! Facebook: ⁠ / themeetupqueen Instagram: ⁠ / francescamoifm_official Linkedin: ⁠ / francescamoi Website https://empoweringvirtualsolution.com/ Freebie of the week: https://francescamoi.pages.ontraport.... Check out our new book: https://francescamoi.pages.ontraport.... Got a question or suggestion? Send us an email:⁠ support@empoweringevents.com.au

  6. 17 Jun

    234. Why Being Busy Is Destroying Your Business (And How to Fix It)

    Are you stuck being busy instead of being productive? In this episode of Business Behind the Scene, Francesca Moy reveals why working harder is keeping you from scaling — and what to do instead. 🔑 In this episode you'll learn: Why "being busy" is the #1 trap killing your business growthThe mindset shift from working IN your business to working ON itHow to identify what to delegate (and what only YOU should do)How hiring a Virtual Assistant creates the thinking space you need to scaleWhy you need LESS time , not more ,to grow faster💡 If you're drowning in emails, admin, customer service, and daily tasks, this episode is for you. Learn how one of Francesca's clients outsourced her admin to a VA in the Philippines and finally unlocked the time and headspace to grow her business. ⏱️ CHAPTERS: 0:00 – Introduction & Welcome0:30 – Point 1: The "Busy" Trap & Why It's Holding You Back3:54 – The Shift: Busy Doesn't Mean Productive3:57 – Point 2: Growth Comes From Focus, Not Effort6:30 – Point 3: You Don't Need More Time — You Need More Support8:44 – Point 4: How a Virtual Assistant Creates Thinking Space9:10 – Are You Running Your Business or Is It Running You?9:45 – Book Your Bottleneck Audit🎙️ Business Behind the Scene is your go-to podcast for real, behind-the-scenes strategies to build, delegate, and scale your business , without burning out. 🔔 Subscribe for weekly episodes and leave a review if this helped you! Join my Facebook Group and watch the trainings inside for more tips and value: ⁠⁠⁠https://www.facebook.com/groups/thesuccessfulentrepreneurslounge ⁠⁠⁠ Say Hi to me on social media!! Facebook: ⁠ ⁠⁠⁠https://www.facebook.com/themeetupqueen/ ⁠⁠⁠Instagram: ⁠ ⁠⁠⁠https://www.instagram.com/francescamoifm_official/⁠⁠⁠ ⁠⁠⁠Linkedin: ⁠ ⁠⁠⁠https://www.linkedin.com/in/francescamoi/⁠⁠⁠ ⁠⁠⁠Website ⁠⁠⁠https://empoweringvirtualsolution.com/⁠⁠⁠ Freebie of the week: ⁠⁠⁠⁠https://francescamoi.pages.ontraport.net/va-tasks-guide?utm_source=bbts+podcast ⁠⁠⁠⁠ Check out our new book: ⁠⁠⁠https://francescamoi.pages.ontraport.net/ThePowerofDelegationbook ⁠⁠⁠ Got a question or suggestion? Send us an email:⁠ ⁠⁠⁠support@empoweringevents.com.au

  7. 5 Jun ·  Bonus

    Special Episode: 4 Years of Empowering Virtual Solution | The Anniversary Episode

    Four years ago, I started Empowering Virtual Solution from scratch, no staff in Australia, no certainty, just a vision and a whole lot of hustle. Today, we're celebrating everything we've built together. In this special anniversary episode, my team put together a Q&A and handed me questions I had never read before. No prep. No filter. Just me, answering everything raw and honestly. In this episode, I cover: Who Francesca Moi really is — and how she keeps reinventing herselfWhy I started EVS and what problem I knew had to be solvedHow I went from $0 to $1 million in under 12 months — during COVIDThe biggest challenges of the last four years (and what I'm most proud of)The #1 lesson I keep learning the hard way: consistencyThe biggest mistakes business owners make when growing a teamHow EVS has changed the lives of both Australian clients and Filipino VAsMy vision for the next four years of EVS This episode is personal. It's honest. And I hope it reminds you that building something from scratch is messy, hard, and absolutely worth it. 🎙️ If you've been part of this community from the beginning, thank you. This one's for you. Connect with Francesca: Instagram: https://www.instagram.com/francescamoifm_official/LinkedIn: https://www.linkedin.com/in/francescamoi/Learn more about Empowering Virtual Assistants: https://empoweringvirtualsolution.com/

  8. 17 May

    Special Episode: Why Allied Health Practice Owners Are Drowning in Admin (And How to Fix It)

    Running an allied health practice was supposed to give you freedom and impact. So why does it feel like you’re carrying the entire business on your shoulders? In this episode, Francesca breaks down the biggest hidden struggles allied health practice owners face every single day and why growth often creates more pressure instead of less. From compliance overwhelm to admin chaos, this episode uncovers the real operational bottlenecks stopping practice owners from scaling sustainably. If your business depends on you for everything, this conversation is going to hit home. In this episode: 00:00 Why this series is industry-specific 01:00 The hidden pressure allied health owners face 01:40 Why admin is stealing your impact 02:15 How growth creates more overwhelm 02:50 The founder trap that keeps businesses stuck 03:35 Why privacy and delegation feel risky 04:20 How support systems protect your practice 05:00 The operational gap hurting your business 05:35 The question every practice owner must answer This episode is a wake-up call for practice owners who are exhausted from doing everything themselves and ready to build a business that can finally breathe. If you stepped away for one week… would your practice still run smoothly? Say Hi to me on social media!! Facebook: https://www.facebook.com/themeetupqueen/ Instagram: https://www.instagram.com/francescamoifm_official/ LinkedIn: https://www.linkedin.com/in/francescamoi/ Website: https://empoweringvirtualsolution.com/ Freebie of the week: https://francescamoi.pages.ontraport.net/va-tasks-guide?utm_source=bbts+podcast Check out our new book: https://francescamoi.pages.ontraport.net/ThePowerofDelegationbook Got a question or suggestion? Send us an email: support@empoweringevents.com.au

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About

Welcome to the Business Behind the Scenes podcast where we talk all about real business problems, real solutions and getting actual results in business.

Information

  • Creator
    Francesca Moi
  • Years Active
    2020 - 2026
  • Episodes
    304
  • Rating
    Clean
  • Copyright
    © Francesca Moi
  • Show Website
    Business Behind the Scenes