Sweet but Fearless Podcast

Mary Sullivan, Cooper Alexander, Gale Northrop

Step into the world of the Sweet but Fearless podcast, your go-to weekly destination for exploring the challenges confronted by women leaders on the frontlines. With a blend of engaging interviews featuring accomplished women leaders, entrepreneurs, and industry experts along with solo episodes, you'll gain insight and actionable advice to guide you on your fearless career journey.

  1. 26 Oct

    Claim Your Voice: The Power of Storytelling, Communication, and Courage with Jacquelyn Fletcher Johnson, author, speaker, and leadership expert (S11: Epi 309)

    In this episode, Mary Sullivan, co-founder of Sweet but Fearless, talks with Jacquelyn Fletcher Johnson, CEO & Chief Communications Officer with Heartwood Leadership Institute, whose fascinating career has been anything but linear. From helping launch the Creative Writing at the Bedside program at Mayo Clinic to designing leadership programs focused on communication and resilience, Jacquelyn has built a career around the power of storytelling and helping others find their voice. As the author of 14 books, Jacquelyn understands that your story is one of your most powerful communication tools. She encourages us to embrace curiosity, recognize where fear holds us back, and find the courage to share our ideas with the world. In this inspiring conversation, discover: Why storytelling is an essential leadership and communication skill. How to claim your voice and spark curiosity in your audience. Why understanding your fears can help you move beyond them. How a nonlinear career can lead to unexpected opportunities and meaningful impact. Jacquelyn also shares her exciting Gateway Gathering & Pitch Fest, an experience designed to help aspiring thought leaders strengthen their messages, gain visibility, and pitch their ideas to industry decision-makers. Your voice matters. Your story matters. Don't let fear keep either one from being heard. Learn more about Jacquelyn and upcoming Gateway Gathering & Pitch Fest opportunities at www.gateway-project.com.   ABOUT JACQUELYN FLETCHER JOHNSON: LinkedIn – Jacquelyn Fletcher Johnson Website – Jacquelyn Fletcher Johnson Substack – Jacquelyn Fletcher Johnson Podcast – Ideas Love Community The Gateway Gathering and Pitch Fest Virtual: February 2027 In Person: October 2027   ABOUT SWEET BUT FEARLESS: Website - Sweet but Fearless LinkedIn - Sweet but Fearless

  2. 12 Oct

    AI and the Human Touch: Why Frontline Employees Are Your Greatest Competitive Advantage with AI Strategist Jane Dalesandro (S11: Epi 307)

    In this episode of Sweet but Fearless, Mary Sullivan, co-founder, sits down with Jane Dalesandro, AI Operations Strategist, to explore the critical role frontline employees play in shaping the customer experience and building a company's reputation. As businesses rush to embrace AI and automation, Jane challenges leaders to think carefully about what they're automating. The goal shouldn't be to replace the human connection that makes a customer experience memorable. Instead, automate what happens behind the desk, not the customer experience itself. When used thoughtfully, AI can reduce employee burnout, streamline operations, and give teams more time to deliver the unique value customers can't get from technology alone. Jane also shares insights from her upcoming book, The Floor You Carry: How I Built a Career in the Job Nobody Takes Seriously, releasing November 1. She reminds us that some of the best leaders begin their careers in customer service, where they develop essential leadership skills: emotional control, accountability, communication, empathy, and the ability to make decisions under pressure. It's a conversation about recognizing the leadership potential of frontline employees, using AI with intention, and remembering that your greatest competitive advantage may be the people who interact with your customers every day. ABOUT JANE DALESANDRO: LinkedIn – Jane Dalesandro Book – "The Floor You Carry: How I Built a Career in the Job Nobody Takes Seriously"   ABOUT SWEET BUT FEARLESS: Website - Sweet but Fearless LinkedIn - Sweet but Fearless

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Step into the world of the Sweet but Fearless podcast, your go-to weekly destination for exploring the challenges confronted by women leaders on the frontlines. With a blend of engaging interviews featuring accomplished women leaders, entrepreneurs, and industry experts along with solo episodes, you'll gain insight and actionable advice to guide you on your fearless career journey.