RISE podcast

Retrofit Information, Support and Expertise
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Retrofit Information, Support and Expertise (RISE) is a Government-backed, expert-led service. We offer free training, guidance and support to social housing providers and local authorities looking to secure funding for, and deliver successful programmes of, domestic retrofit. These podcasts aim to share insights, good practices, and lessons learned from relevant retrofit/Warm Homes projects. They are intended for informational purposes only and do not constitute recommendations or endorsements of specific suppliers, products, or services within the sector.

  1. 5 DAYS AGO

    Learning from data insights with Acuity

    In this episode, Adam Armour-Florence is joined by Sean Brennan, Benchmarking and Corporate Director at Acuity Research & Practice, to explore how data and insight can strengthen retrofit delivery across the housing sector. With over 17 years’ experience in local government and social housing, Sean shares practical perspectives on using benchmarking, resident satisfaction data and service performance insights to improve decision making. The discussion focuses on how organisations can shift from reactive approaches to preventative strategies, helping to identify risks early, enhance resident outcomes and maximise the impact of retrofit investment. Whether you're working on large-scale schemes or preparing for future funding opportunities, this episode offers valuable guidance on using data, resident insight and shared learning to deliver more effective retrofit projects. For further information visit: www.arap.co.uk This podcast is an informal discussion between interested parties associated with Retrofit Information, Support and Expertise. Any views expressed are those of the individuals concerned and do not seek to represent the government. There are a number of webinars, masterclasses and followup events available for free right now through RISE. Please visit⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ our website⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ to find the right event for you.

    21 min

  2. 29 APR

    U-value measurement with Build Test Solutions and Energy house Labs

    In this episode, host Claire Brown is joined by Richard Fitton from Energy House Labs at University of Salford and Richard Jack from Build Test Solutions to explore how we measure the real world thermal performance of buildings. Focusing on U-values, the conversation unpacks why traditional ‘calculated figures often fall short, and how in situ measurement is transforming our understanding of heat loss, energy efficiency and building quality. Drawing on cutting-edge research from Energy House Labs and practical tools developed by Build Test Solutions, the episode highlights the surprising variability in building performance, even among seemingly identical homes. The conversation explores what U-values really measure and why they matter, the gap between predicted and actual building performance and how new technologies are enabling more accurate measurement of heat loss, air tightness and thermal efficiency. It also looks at why a measure first approach could reshape retrofit strategies, alongside the growing role of data, testing and international collaboration in improving housing standards. For further information visit: www.buildtestsolutions.com www.energyhouselabs.salford.ac.uk This podcast is an informal discussion between interested parties associated with Retrofit Information, Support and Expertise. Any views expressed are those of the individuals concerned and do not seek to represent the government. There are a number of webinars, masterclasses and followup events available for free right now through RISE. Please visit⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ our website⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ to find the right event for you.

    38 min

  3. 22 APR

    Retrofit Success Guides with SHAP

    In this episode, Adam Armour-Florence introduces the Retrofit Success Guides, developed in collaboration with Sustainable Housing Action Partnership (SHAP). The discussion explores how these guides aim to support organisations delivering retrofit projects by providing structured, practical and evidence-based approaches. Guest Poonam Sakarsudha shares her background in communications, highlighting the importance of clear engagement strategies in driving meaningful social and environmental change. Alongside her, Richard Bubb reflects on the collaborative effort behind the guides and their role in addressing the complex challenges of large-scale housing retrofit. Poonam and Richard emphasise that successful retrofit goes beyond technical delivery, it requires strong communication, resident engagement and ongoing learning. They discuss the importance of monitoring outcomes, ensuring residents can effectively use new technologies like heat pumps, and fostering collaboration across local authorities, housing providers, and communities. For further information visit: www.shap.uk.com/retrofit-success This podcast is an informal discussion between interested parties associated with Retrofit Information, Support and Expertise. Any views expressed are those of the individuals concerned and do not seek to represent the government. There are a number of webinars, masterclasses and followup events available for free right now through RISE. Please visit⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ our website⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ to find the right event for you.

    38 min

  4. 15 APR

    International collaboration for retrofit

    Host Adam Armour-Florence speaks with Stephen Fernandez, Director and Global Building Retrofit Leader at Arup, to examine how international approaches can inform more effective, scalable programmes across the UK. Drawing on over 25 years of global experience, Stephen shares insights from leading retrofit projects and working across multiple regions. Key themes include the role of international collaboration in shaping policy and delivery models, the value of standardised, long term funding programmes and how proven approaches from countries such as Germany and the Netherlands are helping to reduce costs and increase confidence in retrofit at scale. Stephen also outlines clear, actionable steps for housing providers, local authorities and policymakers to adopt global best practice, covering governance, data sharing and delivery structures that support consistent, high-quality outcomes. For further information visit: www.arup.com/services/building-retrofit This podcast is an informal discussion between interested parties associated with Retrofit Information, Support and Expertise. Any views expressed are those of the individuals concerned and do not seek to represent the government. There are a number of webinars, masterclasses and followup events available for free right now through RISE. Please visit⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ our website⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ to find the right event for you.

    19 min

  5. 8 APR

    The importance of communication in retrofit

    In this episode, host Claire Brown explores the vital role of communication in delivering successful retrofit programmes. Joined by communications specialist Polly Buckland and Andy Piper, Head of Sustainability at VIVID, the discussion explores why clear, accessible and resident focused communication is essential across every stage of retrofit projects. Polly and Andy share practical strategies to improve engagement, such as tailoring communication to resident needs, using accessible and multi-channel approaches, and embedding two way dialogue throughout projects. They emphasise the importance of building trust, managing expectations around disruption, and designing property specific messaging to reduce risk and improve delivery, offering clear, actionable insights for organisations planning or delivering retrofit at scale. For further information visit:  www.pollyb.co.uk www.vividhomes.co.uk This podcast is an informal discussion between interested parties associated with Retrofit Information, Support and Expertise. Any views expressed are those of the individuals concerned and do not seek to represent the government. There are a number of webinars, masterclasses and followup events available for free right now through RISE. Please visit⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ our website⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ to find the right event for you.

    27 min

  6. 1 APR

    The importance of 3rd party guarantees

    Host Adam Armour-Florence is joined by industry experts Andrew Champ and Mitch Gee from SWIGA to explore the critical role of third-party guarantees in retrofit projects. Drawing on decades of experience in construction and external wall insulation, the guests unpack what 3rd party guarantees are, why they matter, and how they protect both homeowners and project stakeholders. The discussion highlights key challenges in the retrofit sector, including subcontracting risks, inconsistent quality standards and the need for better data sharing across certification and guarantee providers. Andrew and Mitch also share practical insights from large scale programmes such as social housing decarbonisation schemes, demonstrating how early engagement with guarantee providers and robust quality assurance processes can lead to consistently successful outcomes. They challenge common misconceptions around failure rates in insulation projects, emphasising that with the right checks and accountability in place, high-quality delivery is not only achievable but already being demonstrated. For further information visit: www.swiga.co.uk This podcast is an informal discussion between interested parties associated with Retrofit Information, Support and Expertise. Any views expressed are those of the individuals concerned and do not seek to represent the government. There are a number of webinars, masterclasses and followup events available for free right now through RISE. Please visit⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ our website⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ to find the right event for you.

    30 min

  7. 25 MAR

    The importance of putting people first with TPAS

    The importance of putting people first with TPAS In this episode, host Claire Brown is joined by Kai Jackson from TPAS (Tenant Participation Advisory Service) to explore why putting people first is essential in retrofit and housing projects. Drawing on lived experience as a social housing tenant and sector leader, Kai shares powerful insights into meaningful resident engagement, the importance of co-design, and how organisations can build trust through genuine collaboration. The conversation highlights the shift from traditional top down approaches to shared decision making, where residents are not just consulted but actively involved from the very beginning. From improving project outcomes to saving time and resources, this episode makes a compelling case for embedding transparency, communication and inclusivity at every stage. Whether you're a housing provider, retrofit professional, or policymaker, this episode offers practical reflections on how to create stronger relationships and deliver better outcomes by truly listening to residents. For further information visit: www.tpas.org.uk This podcast is an informal discussion between interested parties associated with Retrofit Information, Support and Expertise. Any views expressed are those of the individuals concerned and do not seek to represent the government. There are a number of webinars, masterclasses and followup events available for free right now through RISE. Please visit⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ our website⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ to find the right event for you.

    42 min

  8. 18 MAR

    Healthy homes, healthy lives: what the research shows

    In this episode, host Claire Brown explores the vital connection between housing and health. Joined by Dr. Faye Sanders, a doctoral researcher at the University of Bath, the conversation dives into how the quality of our homes directly impacts both mental and physical wellbeing. From common issues like damp, mould and overcrowding to broader environmental factors such as access to green space and transport, this episode unpacks the hidden health risks associated with poor housing. The discussion also highlights emerging research linking housing conditions to biological ageing, even in children, revealing just how profound these impacts can be. Faye shares expert insights into how retrofit interventions can improve housing quality, support healthier lives, and contribute to wider climate goals. Whether you're a housing professional, policymaker, or simply interested in the spaces we live in, this episode offers valuable evidence, practical perspectives, and a compelling case for putting healthy homes at the heart of retrofit. This podcast is an informal discussion between interested parties associated with Retrofit Information, Support and Expertise. Any views expressed are those of the individuals concerned and do not seek to represent the government. There are a number of webinars, masterclasses and followup events available for free right now through RISE. Please visit⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ our website⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ to find the right event for you.

    23 min
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Ratings & Reviews

4
out of 5
4 Ratings

About

Retrofit Information, Support and Expertise (RISE) is a Government-backed, expert-led service. We offer free training, guidance and support to social housing providers and local authorities looking to secure funding for, and deliver successful programmes of, domestic retrofit. These podcasts aim to share insights, good practices, and lessons learned from relevant retrofit/Warm Homes projects. They are intended for informational purposes only and do not constitute recommendations or endorsements of specific suppliers, products, or services within the sector.

Information

  • Creator
    Retrofit Information, Support and Expertise
  • Years Active
    2021 - 2026
  • Episodes
    122
  • Rating
    Clean
  • Copyright
    © Retrofit Information, Support and Expertise
  • Show Website
    RISE podcast

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