Technology Executives Review® - Hosted by Alex Jarett of Technology Executives Club®

Alex Jarett

Welcome to Technology Executives Club® and Technology Executives Review® - official Podcast empowering and promoting members of the Technology Community through mentoring sessions and interviews with successful Technology Executives and Technology Industry Executives.

  1. 4 Sept

    Technology Executives Review® August 28 Month-End Edition Includes Special Report: AI Use in Customer Experience, Networks and Telecommunications

    Technology Executives Review® August 28 Month-End Edition Includes Special Report: AI Use in Customer Experience, Networks and Telecommunications Host: Alex Jarett, Founder, Technology Executives Club® Featured Guest Analyst: Dave Dyson, Founder of Eclipse Telecommunications In this August 28 Month-End Edition of the Technology Executives Review®, Alex Jarett is joined by Dave Dyson, Founder of Eclipse Telecommunications, to review and analyze the top headlines in AI & Advanced Technologies, Technology Leadership, and Industry News for the month of August. This episode includes a special report, “AI Use in Customer Experience, Networks and Telecommunications,” where Alex and Dave discuss how AI is reshaping customer experience, contact centers, network operations, telecommunications infrastructure, and the technology behind customer service and support. In this episode: ✳️ Why AI in customer experience should improve the customer journey, not just add another disconnected tool ✳️ Why customers still need a fast and easy path to human escalation ✳️ Why contact centers should be one of the easiest places to measure AI impact and ROI ✳️ How AI can help make every customer service representative more effective ✳️ Why AI data centers are creating major power consumption and infrastructure concerns ✳️Why telecom carriers may be one of the sectors already showing measurable AI ROI ✳️How AI is helping networks become more autonomous, self-healing, and secure ✳️ Why shadow AI and “shady AI” create serious data, security, compliance, and governance risks The program also features insights from recent Technology Executives Club® Leadership Briefings, including Tory Bjorklund, Dave Dyson, Jeff Scheetz, Anna Tatar, Richard Doran, and Amar Lingam. ➡️ Watch all of our Leadership Briefings and get weekly AI & Technology Leadership briefings plus exclusive invitations by joining the TEC Insiders Community: www.technologyexecutivesclub.com

  2. 24 Aug

    The Six Hidden AI & Digital Transformation Project Killers and How to Identify Them Before It's Too Late with Tory Bjorklund

    The Six Hidden AI & Digital Transformation Project Killers and How to Identify Them Before It's Too Late with Tory Bjorklund Guest: Tory Bjorklund, Founder and CEO, Victoria Fide Consulting Host: Alex Jarett, Founder, Technology Executives Club® If you have a major AI or Digital Transformation project underway, or are about to start one, this is an episode worth listening to. In this Technology Executives Club® Solution Briefing, Tory Bjorklund explains six hidden project killers that can quietly undermine major initiatives long before leadership realizes there is a problem. These risks may already be present even when the project appears to be moving forward. The Six Hidden Project Killers Tory covers technology-first thinking, underestimating change management, paving the cow path, poor data readiness and governance, ambition without discipline, and the intelligent customer gap. He also explains the warning signs to look for, why many of these problems begin before project kickoff, and how organizations can identify and correct them before they become much more expensive to fix. Identifying Risk Before It’s Too Late The conversation also covers Tory’s Project Success Assessment and how organizations can use it to identify hidden risks, understand where a project may be vulnerable, and determine what actions may be needed to get or keep the initiative on track. Topics Covered: ✳️ The six hidden AI and Digital Transformation project killers ✳️ Warning signs that a project may already be at risk ✳️ Technology-first thinking and business alignment ✳️ Change management and organizational readiness ✳️ Data readiness, governance, and project discipline ✳️ Identifying hidden project risk before problems become much harder to fix Note: During the podcast, Alex and Tory reference a special link and code. Please visit the Solution Briefing page below for the current details and access link. ➡️ Listen and watch: https://www.technologyexecutivesclub.com/blog/the-six-hidden-ai-digital-transformation-project-killers-and-how-to-identify-them-tory-bjorklund ➡️ Watch all of our Leadership Briefings and get weekly AI & Technology Leadership Briefings plus exclusive invitations by joining the TEC Insiders Community: www.technologyexecutivesclub.com

  3. 16 Aug

    How ThinkScale Helps Executives Turn Business Complexity Into Clarity and Growth with Anna Tatar

    How ThinkScale Helps Executives Turn Business Complexity Into Clarity and Growth with Anna Tatar Guest: Anna Tatar, Managing Partner, ThinkScale Host: Alex Jarett, Founder, Technology Executives Club® In this episode, Anna Tatar of ThinkScale discusses how executive teams can break down complexity, identify the real problem behind a business challenge, and create practical roadmaps for growth and transformation. Anna explains that many organizations begin with a specific request, such as hiring a COO, adding business development leadership, or implementing AI. But the stated request is not always the real problem. Her approach starts by stepping back, understanding what is driving the need, and identifying misalignment across people, technology, and the business. She also discusses the ThinkScale methodology, built around four stages: assess, design, realize, and evolve. The goal is not simply to provide strategic recommendations, but to help organizations design the right operating model, implement it, and continue adapting as conditions change. Anna shares examples from healthcare, a growing auto-parts company, and a technology business in the tokenization market. In each case, the original request turned into a broader strategic engagement involving areas such as AI, organizational structure, commercialization, capital readiness, go-to-market strategy, and revenue growth. Topics Covered: ✳️ Breaking business complexity into clarity ✳️ Aligning people, technology, and business ✳️ Finding the real problem behind the initial request ✳️ Using AI as part of a broader transformation strategy ✳️ Building the operating model for growth and commercialization ➡️ Listen to the full podcast and watch the Spotlight Interview with Anna Tatar here: https://www.technologyexecutivesclub.com/blog/anna-tatar-on-turning-business-complexity-into-clarity-and-growth-at-thinkscale ➡️ Watch all of our Leadership Briefings and get weekly AI & Technology Leadership Briefings plus exclusive invitations by joining the TEC Insiders Community: www.technologyexecutivesclub.com

  4. 10 Aug

    How Eclipse Helps Technology Leaders Reduce Risk in Complex Technology Transformations with Dave Dyson

    How Eclipse Helps Technology Leaders Reduce Risk in Complex Technology Transformations with Dave DysonGuest: Dave Dyson, Founder, Eclipse Host: Alex Jarett, Founder, Technology Executives Club®In Reducing Risk in Complex Technology Projects Dave Dyson discusses how Eclipse helps middle-market and larger enterprises plan, source, and manage complex technology transformations across networking, telecommunications, cloud, data centers, communications platforms, and customer experience. Dave explains that internal IT teams may only undertake a major network transformation once every seven or ten years. Eclipse does this work every day, bringing the experience, provider relationships, and escalation paths needed to keep projects moving. Using AI to Make People Better The conversation also covers AI-enabled contact centers. Dave shares how AI can support employees in real time, surface relevant customer information, and help create an environment where “every agent is your best agent.” Building an Infinite Company Dave also shares why he is focused on building Eclipse beyond himself and how Simon Sinek’s The Infinite Game helped influence his thinking about leadership and the future of the company. Topics Covered: ✳️ Networking and telecommunications transformation ✳️ Reducing technology project risk ✳️ AI-enabled customer experience ✳️ Building a company beyond the founder ➡️ Listen and watch: https://www.technologyexecutivesclub.com/blog/dave-dyson-reducing-risk-complex-technology-transformations-telecommunications-eclipse➡️ Watch all of our Leadership Briefings and get weekly AI & Technology Leadership Briefings plus exclusive invitations by joining the TEC Insiders Community: www.technologyexecutivesclub.com

  5. 8 Aug

    Technology Executives Review® July 2026 Month-End Edition - Includes Special Report on AI Use in Nonprofits and Charities

    Technology Executives Review® July 2026 Month-End Edition Includes Special Report: AI Use in Nonprofits and Charities Host: Alex Jarett, Founder, Technology Executives Club® Guest Industry Analyst: Loren Williams, Enterprise Partnerships Manager, Midwest, PCs for People AI adoption is accelerating across enterprises, nonprofits, and the broader technology landscape, but Technology Leaders are still working through the harder questions: training, data security, token pricing, agentic workflows, and how to prove real ROI. In this July Month-End Edition of Technology Executives Review®, Alex Jarett is joined by Loren Williams to review the top headlines in AI in the Enterprise, Advanced Technologies, Technology Leadership, and Industry News. This episode also includes a Special Report on AI Use in Nonprofits and Charities, including how mission-driven organizations are using AI to save time, stretch resources, support their teams, and move from informal experimentation toward more strategic implementation. In this episode: * Why Copilot adoption raises new questions about training and data security * Why non-human identity is becoming a major AI security risk * Why token pricing and AI infrastructure costs remain unpredictable * Why AI is shifting from simple answers to multi-step workflows * How nonprofits and charities are adopting AI * Why high AI usage does not automatically create measurable impact * How PCs for People helps organizations responsibly retire old equipment while supporting low-income households * Why CIOs are being pressured to prove ROI on AI spend * Why AI labs are strengthening safeguards against misuse Featured highlights include Amar Lingam, CEO of Augmented AI, Richard Doran Founder of Sierra ITS, Jeff Scheetz, CIO of City of Avondale, AZ, and Tory Bjorklund, Founder, Victoria Fide Consulting. Watch all our Episodes, Leadership Briefings, Spotlight Interviews, and Special Reports by joining the TEC Insiders Community: https://www.technologyexecutivesclub.com/insiders Get Weekly AI & Technology Leadership Briefings + Exclusive Invitations.

  6. 1 Aug

    People Centered Governance with Jeff Scheetz CIO of City of Avondale

    Technology Leader Briefing People-Centered Governance for Local and State Government Host: Alex Jarett, Founder, Technology Executives Club® Guest: Jeff Scheetz, CIO, City of Avondale, AZ Governance has a reputation problem. It is often known as the department that says no. In this briefing, Alex Jarett talks with Jeff Scheetz, CIO of the City of Avondale, about how a people-centered approach to governance can change that. Instead of holding an organization back, governance becomes the framework that helps it move forward. In this episode: * Why governance has traditionally felt restrictive, and how a people-centered approach turns it into something that enables progress * How the City of Avondale built a cross-functional AI working group instead of shutting AI down while they figured things out * Why their AI policy became a guide for responsible use rather than a list of rules * Why guardrails matter more than roadblocks, and how they create space to safely experiment * A real example involving AI, human review, and summarizing hundreds of pages of internal documentation * How rethinking project intake reduced competition between departments and improved transparency * Why long budget cycles in the public sector make early collaboration essential * Why good governance ends up being a tool for innovation, not just control Hosted by: Alex Jarett, Founder & CEO, Technology Executives Club® Featured Guest: Jeff Scheetz, CIO, City of Avondale, AZ ➡️ Watch all our Episodes, Leadership Briefings, Spotlight Interviews & Special Reports by joining the TEC Insiders Community: https://www.technologyexecutivesclub.com/insiders Get Weekly AI & Technology Leadership Briefings + Exclusive Invitations

  7. 26 Jul

    The Technology Talent Market Is Shifting, Not Shrinking with Richard Doran

    The Technology Talent Market Is Shifting, Not Shrinking with Richard Doran Host: Alex Jarett, Founder, Technology Executives Club® Guest: Richard Doran, Founder, Sierra ITS The layoffs made headlines. The talent shortage never left. In this Technology Leader briefing, Alex Jarett is joined by Richard Doran, Founder of Sierra ITS, to unpack why layoff headlines are giving Technology Leaders the wrong picture of the hiring market — and where the real demand for talent is actually heading. In this episode: Why tech layoff headlines don't tell the full story on hiring demand Why net technology employment has expanded significantly since 2019 How growth is shifting from big tech into healthcare, manufacturing, financial services, and municipalities Why technology hiring has become a "two-track" market — automation pressuring entry-level roles while specialized roles surge Which specializations are seeing the strongest demand: AI/ML, cybersecurity, cloud, data engineering, and ERP Why AI is both slowing and accelerating hiring at the same time Why cybersecurity hiring never really slows down How Venture Capital and board-level pressure are reshaping what Technology Leaders can justify hiring for What separates the companies that will win the talent war from those that won't Hosted by: Alex Jarett, Founder & CEO, Technology Executives Club® Featured Guest: Richard Doran, Founder, Sierra ITS ➡️ Watch all our Episodes, Leadership Briefings, Spotlight Interviews & Special Reports by joining the TEC Insiders Community: https://www.technologyexecutivesclub.com/insiders Get Weekly AI & Technology Leadership Briefings + Exclusive Invitations

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Welcome to Technology Executives Club® and Technology Executives Review® - official Podcast empowering and promoting members of the Technology Community through mentoring sessions and interviews with successful Technology Executives and Technology Industry Executives.