The SAHMA Exchange

SAHMA

The SAHMA Exchange is where policy, people, and property management meet. Produced by the Southeastern Affordable Housing Management Association, this podcast explores the real issues facing multifamily affordable housing professionals across the Southeast. Each episode features conversations with SAHMA members and industry experts, along with clear, practical discussions on compliance, regulations, insurance, operations, and emerging trends. Whether you’re managing day-to-day challenges or planning for the future, The SAHMA Exchange offers insight you can use — grounded in experience, informed by policy, and shaped by the people doing the work.

  1. 3 days ago

    Building Community

    Building Community: Bringing Humanity Back to Affordable Housing with Toni BlakeWhat does it really take to build a community where people feel valued, connected, and at home? In this episode of The SAHMA Exchange, we welcome nationally recognized speaker, trainer, and multifamily housing personality Toni Blake for a heartfelt, humorous, and inspiring conversation about bringing humanity back to affordable housing. Toni reminds us that while technology continues to change the way we work, genuine human connection remains one of our greatest strengths. Through personal stories, practical ideas, and plenty of laughter, she challenges affordable housing professionals to lead with kindness, embrace positivity, and rediscover the purpose behind their work. In This EpisodeHuman connections in housing: Why technology should support—not replace—meaningful human connections.Balancing compliance and compassion: How to meet the demands of affordable housing without losing the heart behind the work.Small gestures, big impact: Simple ideas like Toni's Compliment Bowl, encouraging resident-created posters, and smiley face stickers.Navigating difficult interactions: Choosing kindness and understanding, even when residents or situations are challenging.The power of glimmers: Finding moments of joy and gratitude that help us shift our focus from negativity to positivity.Creating a culture of connection: How our individual attitudes and everyday interactions influence the communities around us.Rediscovering your purpose: Encouragement for affordable housing professionals experiencing stress, exhaustion, or burnout.Memorable Takeaways"AI is a tool. AI is not a person." "It's easy to love the lovely." One of the greatest challenges in affordable housing is staying compliant while keeping your heart in the work. And perhaps the most important reminder of all: We don't always get to see the impact of our work, but that doesn't mean we aren't making a difference. Connect with Toni BlakeWebsite: https://totallytoni.comLinkedIn: https://www.linkedin.com/in/toni-blake-43011a3/Substack: https://substack.com/@totallytoniResources MentionedMy Sticker Face: https://www.mystickerface.com/Historical Sales Book Referenced: https://www.amazon.com/dp/1165672707?lv=shuf&channelId=500&plpRedirect=mhFallbackToni's 60-Day Kindness Challenge: Visit https://totallytoni.com to explore Toni's resources and ideas for spreading kindness.About The SAHMA ExchangeThe SAHMA Exchange is a podcast where policy, people, and property management meet. Through conversations with industry leaders, experts, and changemakers, we explore the challenges, opportunities, and stories shaping affordable housing. Subscribe and follow The SAHMA Exchange for more conversations that inform, inspire, and connect the affordable housing community.

    Building Community
  2. 12 Oct

    Justin Brooks' Story

    When the Work Becomes Personal: Leadership, Disability & Finding Your WhyIn this episode of The SAHMA Exchange, we sit down with Justin Brooks, Executive Director and President of the South Mississippi Housing Authority, for a conversation about affordable housing, leadership, family and what happens when your professional mission becomes deeply personal. Justin originally planned to become a city manager after earning his master’s degree in public administration. But when housing-related challenges landed on his desk early in his career, he discovered work he loved. Since entering the affordable housing industry in 2004, his career has taken him through tax credit development, HUD, consulting and ultimately back to the public housing sector. Along the way, Justin says he found not only the “what” of his work, but his “why.” That why has evolved considerably. Justin and his wife are raising seven children, and their two youngest, Bailey and Jonah, have been diagnosed with Mainzer-Saldino syndrome, an extremely rare genetic disorder. Their family’s experience has changed the way Justin thinks about housing, accessibility, accommodations and what communities need to look like for future generations of people with disabilities. Justin shares why meeting minimum accessibility requirements isn’t enough, why accommodations should begin with the person rather than a checklist, and why affordable housing leaders need to be deliberate and intentional about creating communities where people with disabilities can live full, meaningful lives. We also talk about empathy, kindness, marriage and family, vulnerability in leadership, finding the “heart” in the people we hire, and Justin’s forthcoming book, Against All Odds by Design. What is Mainzer-Saldino syndrome?Mainzer-Saldino syndrome is a rare genetic disorder characterized primarily by kidney disease, retinal/vision problems and skeletal abnormalities. It is usually caused by variants in the IFT140 gene, which affects the formation and function of cilia—tiny structures on cells that play important roles throughout the body. Chronic kidney disease typically begins during childhood and can progress to kidney failure. Retinal degeneration is also common and can cause significant vision impairment. Skeletal abnormalities, particularly involving the bones of the fingers, are another characteristic of the condition. Because Mainzer-Saldino syndrome is extraordinarily rare, its true prevalence is unknown. The NIH’s MedlinePlus Genetics notes that at least 20 cases had been reported in the medical literature reflected in its summary. Learn more: NIH MedlinePlus Genetics — Mainzer-Saldino Syndromehttps://medlineplus.gov/genetics/condition/mainzer-saldino-syndrome/ Disability & Autism by the NumbersMore than 1 in 4 U.S. adults has some type of disability. According to the CDC, disabilities affecting cognition, mobility, independent living, hearing, vision and self-care are among those represented in this population. CDC: Disability Impacts All of Ushttps://www.cdc.gov/disability-and-health/articles-documents/disability-impacts-all-of-us-infographic.html About 1 in 31 8-year-old children was identified with autism spectrum disorder in the CDC’s Autism and Developmental Disabilities Monitoring Network in 2022. The estimate is based on 16 U.S. monitoring communities and should not be interpreted as representing every child in the United States. CDC: Data and Statistics on Autism Spectrum Disorderhttps://www.cdc.gov/autism/data-research/ National Disability Employment Awareness MonthOctober is National Disability Employment Awareness Month (NDEAM), an annual observance recognizing the contributions people with disabilities make to America’s workplaces and economy and the importance of expanding opportunities for people with disabilities. The 2026 NDEAM theme is “Celebrating Value and Talent.” Justin’s story challenges us to think beyond employment alone and consider the full picture of adulthood: Where will people with disabilities live? Where will they work? How will they participate in their communities? And are we building the housing, workplaces and support systems today that future generations will need tomorrow? Learn more about NDEAM:https://www.dol.gov/agencies/odep/initiatives/ndeam In This EpisodeJustin and Renee discuss: How an unexpected assignment led Justin to a career in affordable housingFinding—and allowing yourself to redefine—your “why”How Justin’s children changed the way he approaches housing and leadershipThe future housing needs of people with disabilitiesMoving beyond minimum accessibility and accommodation requirementsSeeing the person behind an accommodation requestWhy empathy and kindness matter even when we can’t fully understand someone else’s experienceBeing deliberate and intentional in housing developmentSupporting a spouse while raising a large, blended family and navigating significant medical challengesHow lived experience has influenced Justin’s leadership styleLooking for “heart” when hiring affordable housing professionalsWhy vulnerability matters in leadershipJustin’s forthcoming book, Against All Odds by DesignGetting back to the people at the heart of affordable housing

    Justin Brooks' Story
  3. 28 Sept

    Jeffrey Wirrick's Story

    The SAHMA Exchange: A Conversation with Jeffrey Wirrick What keeps someone in affordable housing for 35 years? For Jeffrey Wirrick, Chief Operating Officer of National Housing Compliance, it started with an unexpected first job out of college and grew into a career dedicated to affordable housing, compliance and service. In this episode, Jeff joins The SAHMA Exchange to reflect on what he’s learned throughout his career and where he believes the industry needs to go next. In this episode, we discuss: How an accounting major found his way into affordable housing — and never leftJeff’s path to National Housing Compliance and his work with the Performance-Based Contract Administration programWhy compliance is about much more than checking boxesThe role compliance plays in keeping affordable housing properties sustainable for decadesWhy the housing crisis persists after decades of attentionThe impact of regulation, limited resources and the increasing difficulty of developing affordable housingWhy passing housing legislation is only the beginning — and implementation mattersThe challenge of recruiting the next generation of affordable housing professionalsWhat younger employees are looking for from employers, including competitive pay, flexibility, workplace culture and a voice within their organizationsHow affordable housing organizations can compete for talentWhy developing future leaders requires understanding generational differencesThe role purpose, service and a “heart for the work” continue to play in attracting and retaining people in affordable housingAbout Our Guest Jeffrey Wirrick is Chief Operating Officer of National Housing Compliance and has more than 35 years of experience in the affordable housing industry. He oversees NHC’s Asset Management Division and works across areas including management and occupancy reviews, contract renewals, physical inspections, compliance, quality assurance and risk management. Before joining NHC, Jeff spent 11 years with the Michigan State Housing Development Authority. He is also a longtime industry trainer and speaker, has participated in national housing work groups and steering committees, and serves on SAHMA’s Regulatory Committee. The SAHMA Exchange is a podcast where policy, property management and people meet.

    Jeffrey Wirrick's Story
  4. 14 Sept

    Leadership Lessons

    What does good leadership really look like in affordable housing? Sondra Wimbs and Michael Johnson have spent decades answering that question—not just as executives, but as longtime SAHMA members, past SAHMA presidents, mentors and now facilitators for the SAHMA Leadership Academy. In this episode, they join The SAHMA Exchange to share what their careers taught them about developing people, building relationships and becoming better leaders. In this episode: • How Sondra and Michael found their way into affordable housing—and why they stayed• The role SAHMA played in their professional and leadership development• Why leadership is a learned skill, not something you’re simply born with• What it really means to influence others• How to recognize leadership potential—even when someone doesn’t have a leadership title• Why listening can sometimes be more valuable than fixing• How collaboration and different perspectives lead to better decisions• Leading with emotional intelligence, empathy and kindness• Why emerging leaders need both technical knowledge and people skills• The role AI can—and can’t—play in leadership and decision-making• Why relationships will continue to matter as technology changes the industry• Practical ways to strengthen your leadership skills• The value of setting goals and practicing leadership every day Resource Mentioned: Emotional Intelligence Michael recommended Daniel Goleman’s Emotional Intelligence: Why It Can Matter More Than IQ as a resource for leaders who want to better understand and develop the people side of leadership. The book explores why qualities such as self-awareness, self-regulation, empathy and social skills can play such an important role in how we work with and influence others. SAHMA Leadership Academy The SAHMA Leadership Academy is designed to help affordable housing professionals strengthen their leadership skills and prepare for greater responsibility within their organizations and the industry. Sondra and Michael currently serve as Leadership Academy facilitators, helping participants develop and, as they emphasized during the episode, “practice, practice, practice” the skills that effective leadership requires. Learn more about the SAHMA Leadership Academy at www.sahma.org/leadership-academy

    Leadership Lessons
  5. 24 Aug

    Live from Biloxi! Cocktails & Compliance 2026

    In this episode: Where HOTMA implementation stands and what affordable housing professionals should be watching Legislative developments and their potential impact on affordable housing RAD conversions and opportunities for expanding affordable housing Why more conventional operators are entering the affordable housing space — and the compliance challenges that can follow The increasing complexity of layered funding and why training is critical Updates and challenges surrounding HUD Secure Systems, EIV and NSPIRE Why electronic documents can improve both efficiency and resident data security Practical ways organizations can begin moving away from paper files How affordable housing organizations are beginning to use AI and automation Protecting resident PII when using AI and other technology Why AI should complement — not replace — human judgment and affordable housing expertise Using technology to identify anomalies, streamline compliance processes and give staff valuable time back The importance of starting small when adopting new technology What affordable housing professionals want AI to do next Featured in this episode: Moderator: Rue Fox, Affordable Industry Principal, ResMan Panelists: Sara Hinson, Senior Vice President of Platform Operations and Business Unit Management, Inhabit Corbin DuMont, Senior Project Manager, ResMan Jenny DeSilva, CEO & President, DeSilva Housing Group Recorded live at: 2026 SAHMA Leadership Affordable Housing Conference & Trade Show Biloxi, Mississippi

    Live from Biloxi! Cocktails & Compliance 2026

About

The SAHMA Exchange is where policy, people, and property management meet. Produced by the Southeastern Affordable Housing Management Association, this podcast explores the real issues facing multifamily affordable housing professionals across the Southeast. Each episode features conversations with SAHMA members and industry experts, along with clear, practical discussions on compliance, regulations, insurance, operations, and emerging trends. Whether you’re managing day-to-day challenges or planning for the future, The SAHMA Exchange offers insight you can use — grounded in experience, informed by policy, and shaped by the people doing the work.