The Youth Enrichment Leader, presented by enrops

Dr. Arielle Hammond | enrops

The Youth Enrichment Leader, presented by enrops. For the people who run programs for kids: after-school, camps, classes, clubs, community education, parks and rec. The ones hiring instructors, filling seats, keeping every adult in the room accountable, and holding it together with spreadsheets and their own memory. Real programs. Real numbers. What actually worked and what it cost. Hosted by Dr. Arielle Hammond, who runs 36 enrichment sites across Oregon and Washington and built enrops because she needed it first. New episodes Mondays.

  1. 6 days ago

    After-School Program Horror Stories (and the Fixes)

    After-school program horror stories, the real kind: the sub who never showed, the flyer that never went home, the family that paid and wasn't on the roster. For Halloween week, Dr. Arielle Hammond tells six from her own programs, each with the system that fixed it. In this episode: - The no-show sub and the plan that ended it - The flyer that never went home - The paid-but-missing kid - The double-booked room and the 3:05 pickup mystery - The instructor who quit three days before term Free resources from this episode: Instructor no-show and sub plan: https://getenrops.com/post/instructor-no-show-sub-plan?utm_source=spotify&utm_medium=description&utm_campaign=ep40 Class roster template: https://getenrops.com/post/class-roster-template-kids-classes?utm_source=spotify&utm_medium=description&utm_campaign=ep40 Registration form checklist: https://getenrops.com/guides/registration-form-checklist?utm_source=spotify&utm_medium=description&utm_campaign=ep40 Free templates for people who run programs for kids (sub plan and call-down list inside): https://getenrops.com/toolkit?utm_source=spotify&utm_medium=description&utm_campaign=ep40 Run your registration on enrops, free for businesses: https://getenrops.com/?utm_source=spotify&utm_medium=description&utm_campaign=ep40 Send me a question for a future episode: https://getenrops.com/podcast?utm_source=spotify&utm_medium=description&utm_campaign=ep40 Chapters 0:00 Why program mishaps make useful lessons 1:04 The no-show instructor and waiting families 3:54 When flyers never make it home 7:25 The missing student and first-day expectations 10:08 Making the first session engaging and organized 12:52 Room assignments and school-calendar surprises 18:46 The 3:05 pickup mystery 22:08 Last-minute resignations and staffing backups 27:09 Turning program horror stories into better processes  The Youth Enrichment Leader, presented by enrops, with Dr. Arielle Hammond: after-school programs, camps, classes and clubs. Learn more at getenrops.com/podcast.

  2. 19 Oct

    Winter Break Camp: How to Plan It, Price It, Fill It

    Winter break camp and spring break camp are the easiest extra revenue a kids program can add: the families already know you, the kids are already yours, and parents need the coverage. Dr. Arielle Hammond explains how to plan a winter break camp in eight weeks, how to price a day rate families say yes to, how to cover instructors over the holidays, and why spring break camp registration needs to open in January. In this episode: - The six decisions to make in October - How to price a break camp week so it pays you - Day passes or week bundles - Filling it before Thanksgiving, starting with current families - The go or no-go call seven days out Free resources from this episode: Winter break camp checklist: 12 things to lock in: https://getenrops.com/post/winter-break-camp-checklist?utm_source=spotify&utm_medium=description&utm_campaign=ep39 No-school day camps: a checklist for one-day camps: https://getenrops.com/post/no-school-day-camp-checklist?utm_source=spotify&utm_medium=description&utm_campaign=ep39 Free camp and class pricing calculator: https://getenrops.com/camp-and-class-pricing-calculator?utm_source=spotify&utm_medium=description&utm_campaign=ep39 Create your registration, free for businesses: https://getenrops.com/?utm_source=spotify&utm_medium=description&utm_campaign=ep39 Chapters 1:36 Why break camps are the easy money 6:29 The 8-week countdown 8:26 Full days, half days and mini camps 10:11 Pricing a day rate 11:17 Covering instructors over the holidays 14:42 Spring break camp starts in January 21:44 Your next step The Youth Enrichment Leader, presented by enrops, with Dr. Arielle Hammond: after-school programs, camps, classes and clubs. Learn more at getenrops.com/podcast.

  3. 12 Oct

    How to Start an After-School Program (From a Principal)

    How to start an after-school program, from a former K-5 principal who now runs programs at 55+ schools. Dr. Arielle Hammond walks through the five decisions that make or break a new program: what you teach, where it runs, who pays, who teaches, and how families sign up. You'll hear what a principal is actually thinking when you walk into the office, the first-term mistakes that cost the most, and the order to do it all in so your first class fills. In this episode:- The five decisions to make before launching your program- How to choose a class families will want- What principals look for before saying yes- How to price your program to cover your costs- The first steps to fill your first classFree resources from this episode: Step-by-step guide: how to start an after-school program: https://getenrops.com/guides/how-to-start-an-after-school-program-business?utm_source=spotify&utm_medium=description&utm_campaign=ep38 Free after-school program business plan template: https://getenrops.com/templates/after-school-program-business-plan?utm_source=spotify&utm_medium=description&utm_campaign=ep38 Your first 90 days, in 9 moves: https://getenrops.com/post/first-90-days-after-school-program?utm_source=spotify&utm_medium=description&utm_campaign=ep38 Free camp and class pricing calculator: https://getenrops.com/camp-and-class-pricing-calculator?utm_source=spotify&utm_medium=description&utm_campaign=ep38 Create your registration, free for businesses: https://getenrops.com/?utm_source=spotify&utm_medium=description&utm_campaign=ep38 Chapters 0:00 How to start an after-school program 1:21 Decision 1: what you teach 10:10 Decision 2: where it runs 14:49 Decision 3: who pays 19:22 Decision 4: who teaches 23:50 Decision 5: how families sign up 25:25 Your first-term game plan The Youth Enrichment Leader, presented by enrops, with Dr. Arielle Hammond: after-school programs, camps, classes and clubs. Learn more at getenrops.com/podcast.

  4. 5 Oct

    After-School Programs: What Principals Say Yes To

    After-school programs get a yes from a principal for very specific reasons, and Dr. Arielle Hammond spent eight years on the principal's side of the desk. In the Season 2 premiere, she sorts what providers send schools into a yes pile and a no pile. In this episode: - What a principal is really deciding when she says yes - The yes pile: rosters, proof, calendars and money handled - The no pile: silence, surprises and flyers with no follow-up- The one-page pitch to send a school this week - The five-step incident plan to train before day one Free resources from this episode: Free school partnership starter pack: https://getenrops.com/r/school-partnership-pack?utm_source=spotify&utm_medium=description&utm_campaign=ep37 Free school vendor proposal template and agreement packet: https://getenrops.com/r/school-vendor-proposal?utm_source=spotify&utm_medium=description&utm_campaign=ep37 Free provider vetting checklist (what principals and PTAs check): https://getenrops.com/r/provider-vetting-checklist?utm_source=spotify&utm_medium=description&utm_campaign=ep 37Free templates for people who run programs for kids: https://getenrops.com/toolkit?utm_source=spotify&utm_medium=description&utm_campaign=ep37 Run your registration on enrops, free for businesses: https://getenrops.com/?utm_source=spotify&utm_medium=description&utm_campaign=ep37 Send me a question for a future episode: https://getenrops.com/podcast?utm_source=spotify&utm_medium=description&utm_campaign=ep37 Chapters0: 01 What principals say yes to 4:15 What a principal is really deciding 7:50 The yes pile 7:56 The roster every front office wants 17:24 The no pile 32:11 The one-page pitch The Youth Enrichment Leader, presented by enrops, with Dr. Arielle Hammond: after-school programs, camps, classes and clubs.

  5. 24 Aug

    After-School Enrollment Masterclass: How I Fill 35 Program Sites Every Fall

    Most after-school program owners stop selling the day school starts. That is the mistake. Fall enrollment has a second window, and it opens in week two. In this episode: Why parents do not commit until they see the real schedule, and how to sell into that The 40 people already on your list who can fill your seats this week How to turn the school itself into your enrollment channel without asking for a favor The friction check: what your registration link is costing you in lost families Exactly what I would do with the next 7 days if I had empty seats Start or grow your kids enrichment business with Arielle: https://ariellehammond.com  Run your registrations on enrops, free for businesses: https://getenrops.com  Join the community of enrichment entrepreneurs: https://www.facebook.com/groups/enrichmententrepreneur 00:38 The second enrollment window 1:00 Week two, week three, and the seats nobody claims  15:01 Where your audience is right now, by state  17:46 The list you already have  29:31 The school is the channel  33:38 What I would do with the next 7 days  40:41 The friction check  42:39 Building a live registration link on camera

    After-School Enrollment Masterclass: How I Fill 35 Program Sites Every Fall

  6. 17 Aug

    Kids Enrichment Business Operations at 30+ Sites

    Growing a kids enrichment business from 10 to 30+ sites requires systems that scale before the complexity does. In this episode: • How to build parent communication systems that improve trust and reduce support requests • The partner communication cadence that keeps schools informed and confident in your programs • What to standardize before you add more sites, instructors, and complexity • How to manage COIs, background checks, invoicing, and compliance without scrambling every term • Why automation, scheduling systems, and re-enrollment campaigns become essential as you grow Start or grow your kids enrichment business with Arielle: https://ariellehammond.com Run your registrations on enrops, free for businesses: https://getenrops.com Join the community of enrichment entrepreneurs: https://www.facebook.com/groups/enrichmententrepreneur Timestamps 0:00 Build systems that scale before operational problems multiply 2:55 Create parent communication that builds trust and reduces complaints 13:15 Reduce customer support time with proactive communication systems 22:10 Prevent small operational problems from becoming growth bottlenecks 24:30 Increase repeat enrollments with simple re-enrollment campaigns

    Kids Enrichment Business Operations at 30+ Sites

  7. 10 Aug

    3 Hard Lessons From Summer Camp: Why Foolproof Protocols (Not Great Instructors) Keep Kids Safe

    Summer camp safety protocols are what keep busy programs from depending on one person to catch every mistake. In this episode: Why foolproof protocols matter more than relying on experienced instructors How attendance reminders and registration alerts can prevent small mistakes from becoming safety issues Why new instructors shouldn't start solo What summer camp demand taught Arielle about taking a real break Why making expectations explicit can protect your business and your families Start or grow your kids enrichment business with Arielle:  https://ariellehammond.com  Run your registrations on enrops, free for businesses: https://getenrops.com  Join the community of enrichment entrepreneurs: https://www.facebook.com/groups/enrichmententrepreneur 0:00 Why systems, not "heroics" keep kids safe 5:14 How to stop last-minute camp chaos 10:47 The attendance gap that puts safety at risk 16:48 Why August breaks prevent burnout 21:47 How explicit standards strengthen new hires

    3 Hard Lessons From Summer Camp: Why Foolproof Protocols (Not Great Instructors) Keep Kids Safe

  8. 3 Aug

    Summer Camp Registration: Why Families Don't Finish Checkout

    After-school program registration may be costing you more enrollments than you realize. In this episode: - Why 70% of families abandon registration before checkout - The registration mistakes that create friction and reduce enrollments - How Apple Pay and mobile-first checkout increase conversion rates - Why payment plans help more families enroll in your programs - How automated wait lists recover missed enrollment opportunities Start or grow your kids enrichment business with Arielle: https://ariellehammond.com Run your registrations on enrops, free for businesses: https://getenrops.com Join the community of enrichment entrepreneurs: https://www.facebook.com/groups/enrichmententrepreneur Timestamps 00:00 Why Registration Deserves Your Attention 06:03 Faster Checkout With Apple Pay and Mobile-First Design 08:26 Registration Speed, Trust, and Customer Perception 12:30 Payment Plans That Help More Families Enroll 19:35 Registration Audit Checklist for Your Next Season

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The Youth Enrichment Leader, presented by enrops. For the people who run programs for kids: after-school, camps, classes, clubs, community education, parks and rec. The ones hiring instructors, filling seats, keeping every adult in the room accountable, and holding it together with spreadsheets and their own memory. Real programs. Real numbers. What actually worked and what it cost. Hosted by Dr. Arielle Hammond, who runs 36 enrichment sites across Oregon and Washington and built enrops because she needed it first. New episodes Mondays.

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