IMPACTFUL Teamwork

Julia Felton

This podcast is for you if you’re a business owner, business leader, entrepreneur or executive who knows they want to make a real impact in the world and knows they can’t do it alone. Your host is Julia Felton, a leadership and team engagement specialist provides unique insights into how to harness the energy of your people to create massive business momentum through unlocking the super-power of teamwork. Some of the questions we grapple with are: - You know you need a team to help you but how do you get your team on the same page? - How do you get them pulling in the same direction and not pulling apart? - How do you create a connected, collaborative, cohesive team? In this podcast I will be sharing with you strategies and tactics to help you become the best leader you can be so that you can inspire IMPACTFUL teamwork. Teams that make a real difference. Each podcast will be full of actionable steps you can take and implement immediately. We’ll also be interviewing guests to learn from them what has worked for them and importantly what hasn’t. Rest assured there will also be a good dose of wisdom from the natural world as I believe that nature contains a blueprint for how we can all work together to create engaged, enthusiastic, empowered teams.

  1. 22 hr ago

    Why Your Leadership Team Is Accountable for Everything and Owns Almost Nothing

    This episode of the Impactful Teamwork podcast explores “decision drag,” where routine decisions climb back up the hierarchy and leave leaders returning from holiday to a backlog of unresolved calls. Citing McKinsey research that executives spend 37% of their time on decisions that could be made lower down, the host explains how leaders inadvertently train teams to wait, creating an accountability trap that limits scale. Julia reframes accountability as proactive ownership of outcomes (not blame), distinguishes it from responsibility, and outlines three levels—individual (clarity, capability, psychological safety), team (mutual investment or “teamship”), and organizational (systems that reward or punish ownership). Julia shares five behaviours of high-accountability teams and three immediate actions: publicly declare ownership, stop rescuing, and review weekly “committed vs delivered,” plus an invitation-only forum on June 17. 00:49 Holiday Decision Pile 02:42 Decision Drag Costs 04:51 Accountability Trap 06:52 Redefining Accountability 07:46 Responsibility vs Ownership 10:06 Three Accountability Levels 10:51 Individual Accountability شروط 12:31 Team Accountability Teamship 14:13 Organizational Systems Matter 15:41 Five High Accountability Habits 16:00 Public Ownership 16:51 Stop Rescuing 18:02 Monday Momentum 18:36 Challenge Every Direction 20:27 Named Owner When Wrong 21:26 Three Actions Now 23:41 Executive Forum Invite 25:21 Final Leadership Takeaway Connect with Julia: Website LinkedIn Facebook Instagram Take the IMPACTFUL Teamwork Quiz to assess your team's communication, creativity culture, goal clarity, and conflict resolution skills! Listen on Apple Podcasts Listen on Spotify

    28 min
  2. 25 May

    Customer-Centric Leadership with Nate Robinson

    In this episode of the Impactful Teamwork podcast, Julia interviews senior retail and quick-service restaurant veteran Nate Robinson about building customer-centric teams and improving the customer journey. Nate explains his “Three I” framework—Inspire, Invest, Innovate—sharing how leaders can learn employees’ “why,” invest in team development, and use creative training methods (including games like Diner Dash) to build skills like urgency. They discuss how leadership requires adapting to individuals rather than following a one-size-fits-all playbook, the importance of culture and authenticity, and the challenges middle managers face balancing KPIs with increasing coaching and wellbeing expectations. Nate also outlines the value of clear “non-negotiables” (e.g., punctuality, uniform, asking questions) and closes by inviting listeners to reflect on three words that describe themselves. 00:00 Teamwork Advantage Intro 00:52 Meet Nate Robinson 01:54 Customer Service Roots 02:46 Quick Service Explained 03:27 Motivating Frontline Teams 08:20 Three I Framework Origin 10:28 Inspire Invest Innovate 11:46 Generations Pay Training 14:47 New Manager Boundaries 16:54 Non Negotiables Standards 21:36 Purpose Engagement Culture 26:46 Three Words Authenticity 30:36 Middle Manager Squeeze 32:14 Connect Wrap Up You can connect with Nate on LinkedIn here - https://www.linkedin.com/in/nathaniel-robinson-015a1594/ Connect with Julia: Website LinkedIn Facebook Instagram Take the IMPACTFUL Teamwork Quiz to assess your team's communication, creativity culture, goal clarity, and conflict resolution skills! Listen on Apple Podcasts Listen on Spotify

    35 min
  3. 18 May

    Regenerative Leadership: What Nature Already Knows (That Most Businesses Don't)

    In this Impactful Teamwork episode, Julia Felton explores what nature teaches about regenerative leadership, inspired by adopting a lamb named Charlie and observing Canadian geese offspring. Using Yellowstone’s trophic cascade, she explains how removing wolves collapsed ecosystem relationships and how reintroducing them restored balance—paralleling how organisations remove key relationships and then wonder why performance collapses. She critiques extractive, command-and-control leadership that fuels silos, poor collaboration, CEO bottlenecks, and change fatigue, citing data on business failure and cross-functional unity. Drawing on lichen and horse herds, she highlights interdependence, rhythm over relentlessness, and relationships as infrastructure, and outlines three regenerative leader behaviours: investing in relationships, building “teamship,” and leading with attention. She also identifies sabotage patterns: extraction disguised as standards, busyness as avoidance, and mistaking compliance for commitment, and invites listeners to connect via businesshorsepower.com. 00:00 Teamwork Advantage 00:47 Nature Inspired Leadership 01:53 Yellowstone Regeneration 04:07 Extraction Leadership Trap 07:08 Accountability Breakdown 08:30 Lichen Interdependence 10:12 Horse Herd Teamship 13:25 Three Regenerative Principles 14:21 Regenerative Leadership Practices 18:41 Sabotage Patterns 22:49 Choose Regeneration 24:03 Closing And Subscribe Connect with Julia: Website LinkedIn Facebook Instagram Take the IMPACTFUL Teamwork Quiz to assess your team's communication, creativity culture, goal clarity, and conflict resolution skills! Listen on Apple Podcasts Listen on Spotify

    25 min
  4. 11 May

    Mindful Leadership: Why Your Nervous System Is Shaping Your Team’s Performance

    In this Impactful Teamwork episode, Julia Felton talks with neuroscience-based mindfulness expert Kelly Corbett about the inner game of leadership and how mindfulness improves presence, connection, creativity, and decision-making. Kelly explains “beginner’s mind” as approaching meetings without labels or fixed assumptions, and shares evidence that mindfulness/meditation strengthens the prefrontal cortex and executive function. She describes how reframing problems can unlock innovation, including a company that replaced harmful chemicals with water by rethinking industry standards. Practical tactics include mindful breathing—especially the “cyclic sigh” technique—to calm the nervous system, plus walking meditation and time in nature (shinrin-yoku/forest bathing) to reduce cortisol and boost natural killer cells. They discuss leader “entrainment,” gratitude practices, and how Aetna saw reduced healthcare costs and improved retention from meditation programs, with resources available at kellycorbett.com. 00:45 Meet Kelly Corbett 02:53 Mindfulness and Beginners Mind 04:30 Science and Creativity Wins 07:07 Leading With Openness 09:36 Breathwork for Calm 10:49 Cyclic Sigh Demo 14:33 Walking Meditation Nature 17:37 Gratitude and Daily Anchors 19:39 Loving Kindness Practice 23:51 Leader Entrainment Ripple 26:55 Mindfulness ROI at Work 29:11 Resources and Contact You can connect with Kelly here. Connect with Julia: Website LinkedIn Facebook Instagram Take the IMPACTFUL Teamwork Quiz to assess your team's communication, creativity culture, goal clarity, and conflict resolution skills! Listen on Apple Podcasts Listen on Spotify

    34 min
  5. 4 May

    15 Ways to Reinvent Your Business in the Age of AI

    Host Julia Felton shares why teamwork is a competitive advantage and argues businesses are in a full-scale reset driven by AI, citing widespread company failures, declining revenues, layoffs, and the reality that team members now face around 10 major changes at once. She explains that success now depends less on pressure and more on the pace of reinvention, as companies must reinvent roughly every three years rather than optimise old models. Drawing on insights from the Reinvention Academy and shifts in consulting, she outlines 15 practical areas for reinvention—products/services, platforms, holistic solutions, ideal customers, customer experience, revenue streams, processes, teamship-based organisation, resilient supply chains, expanded markets, partnerships/distribution, brand meaning, purpose/vision, experimentation-friendly culture, and clarifying the “why.” She challenges listeners to pick one or two shifts, take her Turbocharge Your Team quiz, and focus on trust, energy, and curiosity to make reinvention natural. 00:50 AI Reset Reality 03:21 Reinvention Imperative 06:31 Horses And Alignment 07:07 15 Reinvention Lens 07:49 Offer And Platform 09:42 Solutions To Experience 12:33 Revenue And Process 15:41 Teamship And Supply 17:33 Markets And Partners 20:22 Brand Purpose Culture 23:08 The Final Why 23:59 Pick One Shift 25:34 Quiz And Next Steps Connect with Julia: Website LinkedIn Facebook Instagram Take the IMPACTFUL Teamwork Quiz to assess your team's communication, creativity culture, goal clarity, and conflict resolution skills! Listen on Apple Podcasts Listen on Spotify

    28 min
  6. 27 Apr

    Curiosity Is Not a Soft Skill, It Is a Leadership Survival Skill

    Host Julia Felton welcomes Ryan Ware, CEO of Connective Consulting Group, to discuss why curiosity is essential in business, especially in construction where teams and conditions constantly change. Ryan explains how “hand-me-down” answers and routines can prevent validation and learning, and how fear on both sides of change can block curiosity, making psychological safety critical. They explore connecting the human side of work to technology and process shifts (including AI), building relationships as social capital, and reducing judgment through asking better questions. Ryan shares an example of leading a change-fatigued team by apologising for past churn, creating space to learn, testing like a laboratory, and building shared ownership that enabled larger national projects and leadership growth. He closes with his legacy: helping people build stronger relationships with change through empathy, clarity, choice, and connection. 00:00 Welcome and Guest Intro 01:00 Why Curiosity Matters 02:49 Questioning Old Habits 04:45 Fear and Psychological Safety 07:45 Connecting Humans to Change 12:02 Building Connection on Projects 16:04 Social Capital and Conversations 19:47 Case Study Leading Through Change 24:57 Experimentation and Industry Shifts 30:10 Legacy and Staying Curious 32:29 Where to Find Ryan 34:17 Final Takeaways and Goodbye You can connect with Ryan at https://www.linkedin.com/in/ryankware/ Connect with Julia: Website LinkedIn Facebook Instagram Take the IMPACTFUL Teamwork Quiz to assess your team's communication, creativity culture, goal clarity, and conflict resolution skills! Listen on Apple Podcasts Listen on Spotify

    35 min
  7. 20 Apr

    How Coaching Stops Leaders Being the Bottleneck in Business

    in this episode of the Impactful Teamwork Podcast, Julia Felton explores how leaders can scale without becoming the business bottleneck by shifting from control to coaching. She explains how leaders become the “answer person,” creating dependence, decision drag, mental clutter, and stalled momentum even though they appear busy and visible. Using herd leadership and “Teamship” as a model, she contrasts compliance-driven control with capability-building coaching, emphasing that the goal is transferring judgment, not just delegating tasks. Practical coaching prompts and a meeting reset question (“What’s stuck and what needs to happen for it to move?”) help teams build ownership and decision velocity. She lists signs of bottleneck leadership and offers three weekly shifts: ask better questions, audit a recurring meeting, and coach with context and guardrails. She invites listeners to explore support via the Unbridled Teamship roadmap and the Turbo Charge Your Team audit quiz. 00:00 Teamwork Advantage 00:48 Leader Bottleneck Problem 04:10 Hidden Costs and Drag 07:37 Horses and Teamship 08:34 Why Leaders Stop Coaching 11:37 Control Versus Coaching 13:28 Coaching Questions in Action 15:50 Delegate With Judgment 18:46 Trust Lessons From Horses 21:54 Bottleneck Warning Signs 22:46 Three Shifts This Week Take the Turbo-Charge Your Team Quiz at www. businesshorsepower.com/quiz Connect with Julia: Website LinkedIn Facebook Instagram Take the IMPACTFUL Teamwork Quiz to assess your team's communication, creativity culture, goal clarity, and conflict resolution skills! Listen on Apple Podcasts Listen on Spotify

    28 min
  8. 13 Apr

    Authentic Leadership with Anthony Garone

    On the Impactful Teamwork Podcast, Julia Felton interviews Anthony Garone, founder of Edify Content, which helps B2B tech companies create sales and marketing content. Anthony shares how he discovered writing as his “superpower” after years in IT leadership and a company acquisition, then went all-in on content when COVID ended face-to-face selling. The conversation focuses on authentic leadership, helping team members bring their whole selves to work, and building strong relationships to uncover hidden talents. Anthony argues many leaders get stuck playing a role, and advises subtracting what isn’t essential to better serve customers, using the question “How is that working for you?” to cut through reality distortion. He challenges “just keep grinding” advice and leaves listeners with his key message: be serious and reject the reasonable life. 00:00 Teamwork Advantage Intro 00:46 Meet Anthony Garone 01:36 Finding a Writing Superpower 04:43 Leaders Unlock Hidden Talent 07:41 Authenticity at Work 09:47 Subtract to Lead Better 12:57 How Is That Working 15:20 Reject the Grind Mindset 19:39 Music Channel and DNA 24:56 Calling and Being Unreasonable 27:46 Final Takeaways and Wrap You can connect with Anthony at https://www.linkedin.com/in/anthonygarone/ Connect with Julia: Website LinkedIn Facebook Instagram Take the IMPACTFUL Teamwork Quiz to assess your team's communication, creativity culture, goal clarity, and conflict resolution skills! Listen on Apple Podcasts Listen on Spotify

    31 min

About

This podcast is for you if you’re a business owner, business leader, entrepreneur or executive who knows they want to make a real impact in the world and knows they can’t do it alone. Your host is Julia Felton, a leadership and team engagement specialist provides unique insights into how to harness the energy of your people to create massive business momentum through unlocking the super-power of teamwork. Some of the questions we grapple with are: - You know you need a team to help you but how do you get your team on the same page? - How do you get them pulling in the same direction and not pulling apart? - How do you create a connected, collaborative, cohesive team? In this podcast I will be sharing with you strategies and tactics to help you become the best leader you can be so that you can inspire IMPACTFUL teamwork. Teams that make a real difference. Each podcast will be full of actionable steps you can take and implement immediately. We’ll also be interviewing guests to learn from them what has worked for them and importantly what hasn’t. Rest assured there will also be a good dose of wisdom from the natural world as I believe that nature contains a blueprint for how we can all work together to create engaged, enthusiastic, empowered teams.