Keeping IT Talking

Jigsaw24
  • 4.4 (7)
  • TECHNOLOGY

Keeping IT Talking is the Jigsaw24 podcast that champions best practice in IT by sharing real stories from the people behind the tech. Each episode our hosts sit down with leaders, innovators and trailblazers in IT to uncover the journeys that shaped their careers, the challenges they’ve faced and the lessons they’ve learned along the way. From practical advice and tips to overcoming blockers and discussing the future of tech, Keeping IT Talking offers candid conversations that bring insight, inspiration and know-how straight from the people shaping technology.

Episodes

  1. Episode 7: Rob Phillips on the human side of digital transformation

    3 DAYS AGO

    Episode 7: Rob Phillips on the human side of digital transformation

    What does digital transformation really mean in higher education, and why do so many initiatives struggle to deliver lasting impact? In this episode of Keeping IT Talking, hosts Liam Donnelly and Isabel Holden are joined by Rob Phillips, Interim Director of Enterprise Platforms and Transformation at the University of Cambridge, to explore why successful change is driven by people, not just technology. Drawing on senior leadership roles at both the University of Cambridge and the University of Nottingham, Rob shares candid insights into large-scale transformation, from building trust and understanding across complex organisations to avoiding the trap of layering new systems over old ways of working. He explains why buy-in isn’t about enthusiasm, why training is really about confidence and psychological safety, and how listening only matters if it leads to visible change. The conversation also explores the unique challenges facing higher education, the risks of standing still in an ever-changing digital landscape, and what leaders can learn from transformation programmes that genuinely delivered value. Rob reflects on the lessons that stay with you when change goes well – and when it doesn’t. Listen now to hear why digital transformation lives or dies on the human side, what higher education leaders should be thinking about today, and how to build change that lasts. And don’t forget to follow and subscribe to Keeping IT Talking wherever you get your podcasts for more conversations with the people shaping the future of technology. Visit Jigsaw24.com for more insights, resources and updates.

    39 min
  2. Episode 6: Tech Trends Roundup: From smart lego to the power of community

    26 JAN

    Episode 6: Tech Trends Roundup: From smart lego to the power of community

    What happens when some of the biggest tech announcements of the year meet the realities of day-to-day IT? In our first Tech Trends Roundup episode of Keeping IT Talking, hosts Liam Donnelly and Isobel Holden explore the biggest technology stories shaping the industry right now. From the standout moments of CES 2025 to Apple’s latest announcements, the conversation covers how emerging tech is filtering into everyday life – and what it means for IT teams behind the scenes. The pair discuss everything from AI-powered consumer products and smart Lego, to why innovation doesn’t always need to be loud to be impactful. They also unpack Apple’s evolving AI strategy, including their work with Google’s Gemini models, and what this means for privacy, performance and the future of Siri. Plus, they explore Apple’s new Creator Studio subscription and how lowering the barrier to creative tools could shape the next generation of users. The episode dives into the importance of community in tech, with a look at MacAD.UK and why peer-led events continue to play such a vital role for Mac admins and IT professionals. Finally, the conversation turns to one of the biggest challenges facing IT teams today: RAM shortages. With long lead times and rising costs on the horizon, Liam and Isobel share why preparation and forward planning are more important than ever. Listen now for a thoughtful, practical look at the trends shaping tech today – and follow the podcast for more conversations exploring the people, platforms and ideas driving the industry forward. Visit Jigsaw24.com for more resources, insights and updates.

    37 min
  3. Episode 5: Roger Whittle on Apple, innovation and staying relevant

    12 JAN

    Episode 5: Roger Whittle on Apple, innovation and staying relevant

    What does it take to build a multi-million-pound technology business from a single weekend with a Mac, and keep it thriving through decades of change? In the latest episode of Keeping IT Talking, hosts Liam Donnelly and Isabel Holden sit down with Roger Whittle, Founder and Director of Jigsaw24, to explore his journey through entrepreneurship, Apple, and the ever-evolving world of technology. From discovering the Mac in a French library to scaling Jigsaw24 into one of the UK’s leading Apple and IT solutions providers, Roger shares the moments that shaped his career, the importance of differentiation, and why curiosity has always been at the heart of his success. He also opens up about the realities of building a business, from relentless early-day graft to learning when to step back and let great people lead. Listen now to hear Roger’s perspective on the future of AI, why it could be the most transformative technology humanity has ever seen, and what business leaders should be doing today to stay relevant in a world of rapid technological change. And don’t forget to follow and subscribe to Keeping IT Talking wherever you get your podcasts for more conversations with the people shaping the future of tech. Visit Jigsaw24.com for more resources, insights and updates.

    46 min
  4. Episode 4: Chris Lo on neurodiversity, networking, and the future of IT talent

    22/12/2025

    Episode 4: Chris Lo on neurodiversity, networking, and the future of IT talent

    What happens when a lifelong Windows fan falls for the Apple ecosystem, and then builds a career around helping other people find their place in tech? In the latest episode of Keeping IT Talking, hosts Liam Donnelly and Isabel Holden sit down with Chris Lo, Director at Insider Tech Talent, to explore his journey through technology, IT support and entrepreneurship. From the moment Macs changed the way he worked to the changing reality of entry level IT roles, Chris shares what he’s seeing in the market and why the human side of IT matters more than ever. He also opens up about his ADHD diagnosis and how it’s shaped his work life, including the power of hyper focus, the strengths of neurodiversity at work, and what good support can look like when people think and work differently. Listen now to hear Chris’s advice for building a network, starting a business you actually love, and what IT leaders should be paying attention to as security and automation reshape the industry. And don’t forget to follow and subscribe to Keeping IT Talking wherever you get your podcasts for more conversations with the people shaping the future of tech. Visit jigsaw24.com for more resources, insights and updates.

    42 min
  5. Episode 3: Terri Stockton on driving meaningful change in tech

    11/12/2025

    Episode 3: Terri Stockton on driving meaningful change in tech

    What does it take to transition from shaping young minds in the classroom to shaping the future of digital learning? In the latest episode of Keeping IT Talking, hosts Carlo Rocco and Isabel Holden sit down with Terri Stockton, Education Development Manager at Jigsaw24, to unpack her unexpected journey into the world of technology. From dusty iMacs in a forgotten side room to empowering the next generation of women in STEM, Terri shares the pivotal moments, challenges and mindset shifts that fuel her mission to help educators become digitally confident — and to inspire the next era of women in tech. Listen now to hear Terri’s insights on the evolving role of technology in education, the importance of digital skills in the classroom, and what IT leaders can do to truly support teachers and learners in a rapidly changing landscape. And don’t forget to follow and subscribe to Keeping IT Talking wherever you get your podcasts for more conversations with the people shaping the future of tech. Visit jigsaw24.com for more resources, insights and updates.

    31 min
  6. Episode 2: Jack Hollister on building a career with Apple in the enterprise

    03/10/2025

    Episode 2: Jack Hollister on building a career with Apple in the enterprise

    What does a bacon sandwich have to do with a career in IT? For Jack Hollister, Mac Solutions Lead at Jigsaw24, quite a lot. In the latest episode of Keeping IT Talking, host Liam Donnelly explores Jack’s unconventional journey into tech, his proudest projects, and why device choice and AI are reshaping the future of IT. Listen now to hear the full conversation with Jack Hollister, his advice for IT leaders, and his thoughts on the future of Apple in the enterprise. And don’t forget to follow and subscribe to Keeping IT Talking wherever you get your podcasts for more conversations with the people shaping the future of tech. Visit jigsaw24.com for more resources, insights, and updates.

    30 min
  7. Episode 1: Mark Hull on 25 years in tech

    03/10/2025

    Episode 1: Mark Hull on 25 years in tech

    What does it take to build a 25-year career in an industry that reinvents itself every few months? In the latest episode of Keeping IT Talking, hosts Liam Donnelly and Carlo Rocco sit down with Mark Hull, Head of Technical Solutions at Jigsaw24, to explore just that. From his first encounter with the internet on a creaky dial-up modem to leading cutting-edge projects that shape how organisations use technology today, Mark shares the pivotal moments, hard lessons, and future trends that continue to drive his passion for IT. Listen now to hear Mark’s full story, his advice for IT leaders, and his thoughts on what’s next for the industry. And don’t forget to follow and subscribe to Keeping IT Talking wherever you get your podcasts for more conversations with the people shaping the future of tech. Visit jigsaw24.com for more resources, insights, and updates.

    30 min
  • 7 Episodes

Ratings & Reviews

4.4
out of 5
7 Ratings

About

Keeping IT Talking is the Jigsaw24 podcast that champions best practice in IT by sharing real stories from the people behind the tech. Each episode our hosts sit down with leaders, innovators and trailblazers in IT to uncover the journeys that shaped their careers, the challenges they’ve faced and the lessons they’ve learned along the way. From practical advice and tips to overcoming blockers and discussing the future of tech, Keeping IT Talking offers candid conversations that bring insight, inspiration and know-how straight from the people shaping technology.

Information

  • Creator
    Jigsaw24
  • Years Active
    2025 - 2026
  • Episodes
    7
  • Rating
    Clean
  • Copyright
    © Jigsaw24
  • Show Website
    Keeping IT Talking