113 episodes

Gowri Ramkumar of Document360 finds and interviews the brightest minds in the SaaS documentation space.

Knowledgebase Ninjas Gowri Ramkumar

    • Business
    • 5.0 • 4 Ratings

Gowri Ramkumar of Document360 finds and interviews the brightest minds in the SaaS documentation space.

    Docs as Code vs Dedicated knowledge base with Brianne Bennett, Opensee

    Docs as Code vs Dedicated knowledge base with Brianne Bennett, Opensee

    In this episode, Brianne Bennett, Lead Technical Writer at Opensee delves into the difference between using Docs-as-code vs a Dedicated knowledge base tool for creating documentation. She also speaks about the factors that should be considered when switching to a knowledge base tool.

    • 13 min
    Improving documentation with user feedback with Iga Koprowska, Akamai

    Improving documentation with user feedback with Iga Koprowska, Akamai

    In our recent episode on the Knowledgebase Ninjas podcast, Iga Koprowska highlights the importance of feedback mechanisms in documentation to better understand the users and enhance documentation quality. She explores how various research methods aid in crafting effective documentation.

    • 23 min
    Building developer-friendly API documentation with Hannah Kahn, Azion

    Building developer-friendly API documentation with Hannah Kahn, Azion

    Hannah Kahn, Technical Writer at Azion, discusses the importance of selecting the right framework and specifications for creating developer-friendly API documentation. She shares insights on how to choose the right API documentation tool.

    • 10 min
    Migrating documentation: Best practices and challenges, with David Ingram, Medallia

    Migrating documentation: Best practices and challenges, with David Ingram, Medallia

    David Ingram, Senior Technical Writer at Medallia, discusses the best practices and challenges involved in migrating to a new documentation platform. He also emphasizes the various components that need to be addressed before initiating the migration process.

    • 23 min
    The Changing Landscape of Technical Writing with Mick Davidson, Aussie Broadband

    The Changing Landscape of Technical Writing with Mick Davidson, Aussie Broadband

    In the latest episode on the Knowledgebase Ninjas, we have Mick Davidson with us, sharing valuable insights on the evolving nature of technical writing over the last 30 years. He sheds light on the challenges documentalists face these days in terms of the role and research.

    • 23 min
    Knowledge Management for Organizational Success with Eduarda Raddatz, Technical Writer, Matera

    Knowledge Management for Organizational Success with Eduarda Raddatz, Technical Writer, Matera

    Eduarda Raddatz, Technical Writer at Matera, talks about the significance of knowledge management, and its impact on the overall success of an organization. In the episode, she highlights the benefits of having a good knowledge base platform.

    • 15 min

Customer Reviews

5.0 out of 5
4 Ratings

4 Ratings

kaleee ,

Great value added

I can see a great opportunity to disseminate knowledge and expertise through these guest-experts. Pin-point questions by the interviewer Gowri to elicit value in each response from the guest speakers. Kudos.

High ffi ,

Detailed, great guests

So glad there is finally a podcast just focussed on writers and documentation, thanks so much Gowri!

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