Medtech Decoded

Sarah-Jane
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  • Entrepreneurship

MedTech Decoded is the podcast for healthcare, medical and wellness technology professionals who want to understand the real impact of AI and automation on the industry. Hosted by SJ Walls, consultant, entrepreneur, and founder based in Glasgow, Scotland, each episode cuts through the hype to explore the strategies, tools, and mindset shifts that are actually changing how healthcare businesses operate and compete. From AI diagnostics to automation workflows, digital health innovation to leadership in a rapidly evolving sector, SJ brings in the people doing the real work and asks the questions that matter. Whether you're a clinician, a founder, an investor, or a curious mind navigating the future of health technology this is your weekly briefing. New episodes every week. Subscribe now so you don't miss the first one.

  1. 16 hr ago

    Context in AI models

    The conversation explores the critical role of context in AI models and the importance of providing agents with the right tools and context to perform effectively. It delves into the use of .md files for context and the significance of building systems for bots and agents to access and utilize information effectively. Takeaways Context is essential for AI models to understand and perform effectively.Agents require context, tools, and intelligence to function effectively. Chapters 00:00 The Importance of Context in AI Models02:50 Understanding the Role of an Agent08:05 Providing Context and Tools for Agents19:53 Creating and Using .md Files for Context32:07 Building Systems for Bots and Agents

  2. 1 day ago

    AI voice for health care clinics

    Sara Jane discusses the implementation and benefits of voice AI in clinics and health-based businesses. She demonstrates live testing of the system and explains the integration with various platforms. Sara Jane also provides details about the knowledge base, cost, and accessibility of the AI service, emphasizing the importance of embracing change. Takeaways Voice AI for clinics offers 24/7 patient triage, appointment booking, and rescheduling.Transparency and training are key to patient acceptance of AI in clinics. Chapters 00:00 Embracing Change and Conclusion

  3. 5 days ago

    Little bit naughty in how we use our bot in clinic

    The conversation covers the implementation of bots for automating sales, customer interaction, equipment sales, and appointment booking in a medical clinic. It showcases the use of technology to streamline processes and improve customer experience. Takeaways Automation of sales processes using botsEfficient handling of customer inquiries and appointment booking Chapters 00:00 Automating Sales with Bots01:21 Customer Interaction and Information Gathering03:19 Selling Equipment and Handling Inquiries08:24 Booking Appointments and Managing Patient Information

  4. 5 days ago

    Talk to the sports rehabilitator Emily.

    The conversation with Emily, a sports rehabilitator, covers a wide range of topics, including the role of sports rehabilitation, differences from physiotherapy, patient treatment, multi-disciplinary team approach, common mistakes in injury management, and the importance of confidence in returning to activities. Emily's journey, professional development, and patient engagement are also highlighted. Takeaways Sports rehabilitation is not just for athletes; it is for anyone with an injury or pain.Patients should seek a Bas Rat registered sports rehabilitator for specialized MSK health care. Chapters 00:00 Introduction to Sports Rehabilitation00:30 What is a Sports Rehabilitator?01:21 Difference from Physiotherapy03:21 Regulation and Accreditation03:51 Education and Training04:51 Motivation to Become a Sports Rehabilitator05:31 Types of Patients Treated06:31 Differences Between Sports Rehabilitator, Physiotherapy, Personal Training, and Massage Therapy07:30 Multi-disciplinary Team Approach09:11 Post-Rehabilitation and Recovery14:37 Common Mistakes in Injury Management18:33 Role of Pain and Load Management21:17 Confidence in Returning to Activities24:38 Role of Sports Rehabilitation in MSK Team26:07 Communication and Patient Management29:52 Professional Development and Pilates Training36:26 Patient Engagement and Myths in Sports Rehabilitation38:18 Career Development and Patient Engagement

  5. 14 Jun

    Charlie Clinical: Building the AI Clinical Assistant I Actually Needed

    What happens when a clinician gets frustrated with the technology that's supposed to save time? In this episode of MedTech Decoded, Sarah-Jane Walls takes you behind the scenes of Charlie Clinical, the AI-powered clinical assistant she built after 18 months of using existing documentation tools in practice. Designed specifically for physiotherapists, podiatrists, sports therapists and MSK clinicians, Charlie Clinical combines consultation transcription, clinical decision support, automated report generation, rehabilitation planning and prescription request workflows into one intuitive platform. SJ shares the real-world frustrations that led to its development, including endless copying and pasting, rising software costs, and disconnected systems that slow clinicians down rather than support them. Inside this episode you'll discover: • Why existing AI note-taking tools weren't enough • How Charlie Clinical integrates NICE guidelines, NHS MSK pathways and BNF medication references • The role of AI in supporting (not replacing) clinical decision-making • Automated patient letters, GP referrals and treatment notes • Simple rehabilitation handouts generated directly from clinical consultations • Prescription request workflows for allied health professionals • Direct integration with Cliniko and future plans for wider practice management software support • Opportunities to become one of the first Charlie Clinical beta testers If you're a healthcare professional drowning in paperwork and looking for practical ways to use AI in clinical practice, this episode offers a glimpse into what the future of healthcare documentation could look like. To learn more about Charlie Clinical or register your interest in beta testing, connect with Sarah-Jane Walls and the MedTech team. AI should reduce administrative burden, improve patient care, and give clinicians more time to do what they do best. That's exactly what Charlie Clinical was built to achieve.

  6. 11 Jun

    CES symptoms can be misdiagnosed, leading to delayed treatment severe neurological damage.

    The conversation delves into the understanding of Claudia Quena Syndrome, the impact on the individual's life, symptoms, clinician visits, misdiagnosis, hospitalization, recovery, long-term effects, and management. The conversation delves into the life-altering impact of a medical condition, the physical limitations and challenges faced, the journey of rehabilitation, and the role of podiatry intervention in providing relief and support. It also highlights the importance of recognizing red flags and providing comprehensive patient care. Takeaways Claudia Quena Syndrome symptoms can be misdiagnosed, leading to delayed treatment and severe neurological damage.Understanding the impact of Claudia Quena Syndrome on an individual's life and the challenges of recovery is crucial for healthcare professionals. Life-altering impact of medical conditionsChallenges and limitations in physical mobilityImportance of comprehensive patient care and recognizing red flags Chapters 00:00 Understanding Claudia Quena Syndrome05:54 Symptoms and Clinician Visits17:34 Hospitalization and Recovery28:19 Long-Term Effects and Management33:52 Physical Limitations40:17 Foot Pain and Relief54:46 Red Flags and Patient Care

  7. 31 May

    AI in Podiatry: Saving Time Without Losing the Human Touch

    Steph Owen shares her experience of a typical clinic day at Soul Podiatry, highlighting the diverse range of services offered and the challenges of managing multiple roles. She discusses the adoption of Heidi, an AI transcription tool, to improve clinical efficiency and streamline note-taking. The conversation delves into the functionality of Heidi, its impact on patient experience, and the trust and risk associated with using the tool. The conversation covers the use of Heidi, an AI tool, to improve workflow efficiency, team utilization, and business impact. It also delves into the mindset and adaptation required for embracing new tools and the importance of work-life balance in the context of AI adoption. Takeaways Adopting AI transcription tools like Heidi can significantly improve clinical efficiency and streamline note-taking.Heidi's impact on patient experience, trust, and risk management is a crucial consideration for healthcare professionals using the tool. Workflow efficiency and time-saving benefits of AI tools like HeidiEmbracing change and adapting to new tools for improved clinical practice Chapters 00:00 A Day in the Life of Soul Podiatry13:02 Understanding Heidi's Functionality25:02 Enhancing Patient Experience with Heidi32:12 Workflow Efficiency with Heidi45:28 Business Impact and Adoption of AI Tools52:21 Embracing Change and Work-Life Balance

  8. 14 May

    AI bots and automation, and marketing and communication

    The conversation provides an inside look at MedTech, covering its overview, AI bots and automation, and marketing and communication. The overview includes a tour of the MedTech system, its features, and functionalities. The AI bots and automation section delves into the use of AI bots for conversation and voice AI, as well as the training and capabilities of these bots. The marketing and communication segment explores the use of the platform for scheduling, social media management, and automations for customer interactions. Takeaways MedTech OverviewAI Bots and AutomationMarketing and Communication Chapters 00:00 Inside MedTech: Overview13:05 Marketing and Communication

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About

MedTech Decoded is the podcast for healthcare, medical and wellness technology professionals who want to understand the real impact of AI and automation on the industry. Hosted by SJ Walls, consultant, entrepreneur, and founder based in Glasgow, Scotland, each episode cuts through the hype to explore the strategies, tools, and mindset shifts that are actually changing how healthcare businesses operate and compete. From AI diagnostics to automation workflows, digital health innovation to leadership in a rapidly evolving sector, SJ brings in the people doing the real work and asks the questions that matter. Whether you're a clinician, a founder, an investor, or a curious mind navigating the future of health technology this is your weekly briefing. New episodes every week. Subscribe now so you don't miss the first one.

Information

  • Creator
    Sarah-Jane
  • Years Active
    2026
  • Episodes
    14
  • Rating
    Clean
  • Copyright
    © 2026 Sarah-Jane
  • Show Website
    Medtech Decoded