33 episodes

Radio Ombudsman is our regular podcast hosted by Parliamentary and Health Service Ombudsman Rob Behrens. It features frank conversations on a range of topics including NHS investigations, good complaint handling and improving public services. 

The Ombudsman makes final decisions on complaints about government departments, other public organisations and the NHS in England. We do this fairly and without taking sides. Visit our website: www.ombudsman.org.uk

Intro/outro music (Episodes 15+16): Rhys Hamilton

Intro/outro music (Episodes 7-14 and 17): Sea Shanty (Alice in Wonderland) © David Ridley https://soundcloud.com/david-ridley

Intro/outro music (Episodes 1 to 6): Trail by Nobara Hayakawa, licensed under CC 3.0 Source: http://freemusicarchive.org/music/Nobara_Hayakawa/Trail_EP/Nobara_Hayakawa_-_Trail_EP_-_Trail

Radio Ombudsman Parliamentary and Health Service Ombudsman

    • Government
    • 5.0 • 5 Ratings

Radio Ombudsman is our regular podcast hosted by Parliamentary and Health Service Ombudsman Rob Behrens. It features frank conversations on a range of topics including NHS investigations, good complaint handling and improving public services. 

The Ombudsman makes final decisions on complaints about government departments, other public organisations and the NHS in England. We do this fairly and without taking sides. Visit our website: www.ombudsman.org.uk

Intro/outro music (Episodes 15+16): Rhys Hamilton

Intro/outro music (Episodes 7-14 and 17): Sea Shanty (Alice in Wonderland) © David Ridley https://soundcloud.com/david-ridley

Intro/outro music (Episodes 1 to 6): Trail by Nobara Hayakawa, licensed under CC 3.0 Source: http://freemusicarchive.org/music/Nobara_Hayakawa/Trail_EP/Nobara_Hayakawa_-_Trail_EP_-_Trail

    Radio Ombudsman #33 | Rob Behrens reflects on seven years as the Ombudsman

    Radio Ombudsman #33 | Rob Behrens reflects on seven years as the Ombudsman

    In a very special episode of Radio Ombudsman, Rob Behrens takes the hot seat as he’s interviewed by his Private Secretary, Faye Glover. As his term comes to an end, he reflects back on seven years as the Ombudsman, his early life and career, and shares his future plans.

    • 29 min
    Dr Sooj on making health advice go viral and battling misinformation

    Dr Sooj on making health advice go viral and battling misinformation

    In our latest episode, GP and social media sensation Dr Sooj speaks to Ombudsman Rob Behrens about tackling health misinformation online and how he uses social media to inform, educate and entertain.

    • 30 min
    Adam Wagner on defending human rights in extraordinary times

    Adam Wagner on defending human rights in extraordinary times

    In the latest episode of Radio Ombudsman, Adam Wagner, leading barrister in public law and human rights cases, speaks to Rob Behrens about the importance of protecting human rights.

    They discuss the development of the Universal Declaration of Human Rights, the impact of COVID-19 and the important role the Ombudsman plays in defending human rights.

    They also talk about Adam's hugely successful UK Human Rights blog and how he uses social media to keep people informed.

    • 34 min
    Melissa Mead on raising awareness of sepsis after the loss of her son

    Melissa Mead on raising awareness of sepsis after the loss of her son

    Melissa's son William died from sepsis in 2014. In the ten years since, Melissa has dedicated her life to raising awareness of the condition. In 2019, Melissa was awarded an MBE for her efforts. In this podcast, Ombudsman Rob Behrens speaks to Melissa about the loss of her son, campaigning to raise awareness and what needs to change going forward.

    • 31 min
    Dr Bill Kirkup on patient safety and investigating avoidable harms

    Dr Bill Kirkup on patient safety and investigating avoidable harms

    Since retiring from his role in public health, Dr Bill Kirkup has focused on independent investigations into public service failures, including maternity services at Morecambe Bay and East Kent. In this episode, Bill talks to Rob Behrens about his career, what he's learnt during his investigations and how we can make more progress in improving patient safety.

    • 28 min
    Polly Curtis on the relationship between state and citizens

    Polly Curtis on the relationship between state and citizens

    Journalist, author and CEO of Demos Polly Curtis talks to Rob Behrens about her career in journalism, becoming a board member at PHSO and the relationship between the state and individuals. She also discusses her book ‘Behind Closed Doors: Why We Break Up Families and How to Mend Them’, an investigation into the children’s care system and the lives of vulnerable children.

    • 30 min

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