Re:platform - Ecommerce CX and Technology Podcast Paul Rogers & James Gurd

In this episode we sit down with Attraqt Chief Strategy and Innovation Officer, Nicolas Mathon, and VP Go-To-Market, Imran Chaudhary to explore the cultural shift to AI-driven personalisation and operational challenges doing product discovery at scale.

Ecommerce has evolved to stop talking about search, browse, recommendations and personalisation separately and now the focus is on product discovery, which cuts across all these disciplines. As search, merchandising and recommendations merge to deliver personalisation across the user experience, product discovery engines play a key role in driving product engagement and conversion.

Attraqt is the convergence of Fredhopper and Locayta. They have an impressive customer base including ASOS, Fanatics, Selfridges and Screwfix so have a wealth of knowledge from real world projects.

Cabiri specialises in helping businesses through technology change and they have a lot of experience building composable solutions, which seems to be everyone's current architectural obsession. The project that caught our eye was the relaunch of Debenhams.com on a composable stack in an 8-week project, so we decided to find out how this was possible.

The term composable is used a lot in the industry but there’s still a lack of knowledge in many organisations regarding the operational, technical and financial implications of this approach, and it’s not right for everyone. Indeed, amongst the success stories are a few car crashes where money has been burned and projects ditched.

In this episode we sit down with Cabiri CEO and Founder Rex Bigger to get an expert’s practical view on the implications of a composable project and how Cabiri is simplifying the migration towards this architectural approach.

Tl;dr what we’ll cover:


Challenges and risks going composable


How Cabiri simplifies project delivery


Implications for resourcing and team structures

Centra is an API-first ecommerce platform that is focused on helping fashion & lifestyle brands expand into new markets and win global customers. It is growing in the UK based on a solid reputation in Europe with an impressive brand roster including Stronger, Sandqvist and Nudie Jeans. The platform is headless by design and boasts impressive native capabilities and ecommerce tooling including multi-storefront with international tax and duty handling, robust order management flows and a lightweight PIM geared to fashion and lifestyle brands.

We've been fans of Centra for a while and see 2023 as the year when it starts to get more traction with UK customers. In this episode we interview CEO and co-founder Martin Jensen on Centra’s current go-to-market strategy, its core products focus and future releases, as well as how the pricing model works.

Patchworks is well established as a leading integrations platform for ecommerce businesses. They recently launched a business intelligence (BI) solution built on Microsoft Power BI to provide a data lake and visualisation solution for customers wanting access to the data flowing through the platform.

In this episode we discuss why Patchworks launched its BI, what it offers ecommerce teams and what the product vision is for the future. Tune in to hear directly from CEO Jim Herbert.

Part two of our two-part mini series with The Gym Group.

The Gym Group recently invested in a large scale replatforming, evolving to a headless architecture to fix known issues and provide a more flexible and scalable ecosystem.

In part two Digital Product Director Jim Hingston and Digital Trading & Ecommerce Leader Seanpaul Walsh dive into the operational implications of change and how they planned for new technology adoption so the business was ready to make use of new improved systems.

Part one of our two-part mini series with The Gym Group.

The Gym Group provides the lowest cost no contract 24/7 gym nationwide, an impressive offering. Its online presence is more than an ecommerce store, it’s a bookings engine, content portal, exercise hub and customer service tool rolled into one that has to connect a vast customer base across more than 100 gyms. Its digital ecosystem handles millions of interactions every week, so technical performance and scalability is critical to success.

They recently invested in a large scale replatforming, evolving to a headless architecture to fix known issues and provide a more flexible and scalable ecosystem. In this podcast Digital Product Director Jim Hingston and Digital Trading & Ecommerce Leader Seanpaul Walsh share the inside view on what drove the need for digital transformation and how they approached project planning and delivery to set the business up for success.