Risk Revolution

Risk Revolution

Welcome to Risk Revolution! The goal of this series is to advance the maturity of risk management practices within the industry, by covering topics that challenge quality professionals to seek opportunities to improve and advance the ways in which they perceive and manage risk. The hosts for this series are Nuala Calnan, Valerie Mulholland, and Lori Richter.

  1. 1 day ago

    When Change Management Becomes the Risk

    Change management is intended to reduce risk—but what happens when the process itself becomes the biggest obstacle to improvement? In this episode of Risk Revolution, Nuala Calnan is joined by Paddy Costello, Senior Director at Lachman Consultant Services, to explore how overly complex change management systems, aging facilities, and ineffective risk oversight can quietly increase risk instead of controlling it. Drawing on experience as both a regulator and industry leader, Paddy shares practical insights into why organizations struggle to implement meaningful change, how leadership teams can better understand their most significant operational risks, and why risk management must move beyond documentation to support better decision-making.  They cover:  Why overly complex change management systems often discourage meaningful improvement   The hidden risks of aging facilities, obsolete equipment, and deferred capital investments   Why rejected changes should be documented—not simply forgotten   How hazard registers can become more effective than traditional risk registers   The importance of Gemba walks in identifying risks that metrics and dashboards often miss   How quality culture influences risk management, change management, and leadership decision-making   Why senior leaders need greater visibility into their organization's most significant risks   Practical ways to simplify risk management while improving product quality, compliance, and patient safety Show Notes:PIC/s Document https://picscheme.org/docview/4294Change Management/Change Control (Enabler or Blocker?) Part 1 of 2Change Management and ICH Q12 - Part 2 of 2 - Lachman Consultants

    42 min
  2. 1 May

    From Protocol to Performance: Applying QRM to Improve Clinical Trial Quality

    What does good risk management actually look like in clinical trials—and why are so many organizations still getting it wrong? In this episode of Risk Revolution, the team explores how the latest update to ICH E6(R3) is reshaping clinical trial design and execution, with a deeper focus on risk-based thinking, patient-centricity, and quality-by-design. Joined by clinical quality expert Joy Whitsett, the discussion moves beyond theory to examine how risk management is really being applied—and where gaps still exist. They cover:  Why risk management in clinical trials is often performed, but not truly integrated  The shift toward quality by design at the protocol level  How sponsors and CROs misalign on risk ownership and priorities  Why many risk assessments fail to focus on what actually matters: patient safety and meaningful data  The role of ICH E6(R3) in driving a more structured, risk-based approach   How patient experience and feasibility should shape trial design   Why over-reliance on templates, tools, and “check-the-box” processes can dilute real risk thinking   Practical ways to implement risk-based decision-making without adding complexity The key takeaway: effective risk management isn’t about doing more—it’s about focusing on what matters most, earlier in the process, and aligning teams around real-world outcomes. For professionals working across clinical, quality, and regulatory functions, this episode offers a clear look at how risk thinking is evolving—and what it takes to apply it in practice Link to ICH E8 R1Link to ICH E6R3 PDA Southeast Chapter QRM Practical Workshop Registration Link

    1hr 10min
  3. 30 Jan

    Risk Thinking: From Tools to Judgement

    In this episode, the hosts take a hard look at one of the most persistent challenges in modern quality risk management: why risk thinking feels natural in everyday life—but becomes so difficult at work. Moving beyond familiar tools like FMEA, heat maps, and scoring tables, the discussion explores what real risk thinking looks like in regulated environments—and why over-reliance on templates can sometimes suppress the very judgment and curiosity needed to manage risk effectively. Key topics include: Why completing a risk tool doesn’t necessarily mean risk has been managed The difference between risk analysis and risk-based decision-making How compliance pressure, audit defensibility, and organizational culture shape behavior What “good” risk-based decisions look like when information is incomplete Practical ways teams can talk about risk without pulling up a template The importance of humility, uncertainty, and learning from real-world outcomes The episode also connects today’s challenges to the evolution of ICH Q9 and the industry’s broader shift toward Quality Risk Management—asking whether the original intent has been lost along the way Show Notes: Risk management basics: what exactly is it? David Hillson Risk Doctor  Lori's upcoming PDA West Coast Chapter Event  Article: Steps Towards Demystifying Risk-Based Decision Making (Valerie Mulholland and Anne Greene  Valss Course on RBDM.... http://www.gmp.ie   Val’s 8 steps to better Risk Thinking in RBDM

    46 min

About

Welcome to Risk Revolution! The goal of this series is to advance the maturity of risk management practices within the industry, by covering topics that challenge quality professionals to seek opportunities to improve and advance the ways in which they perceive and manage risk. The hosts for this series are Nuala Calnan, Valerie Mulholland, and Lori Richter.

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