The Digital Lighthouse

Softwire

The Digital Lighthouse is a podcast for CTOs and other tech leaders looking to navigate their organization through endless disruption and turbulence. Packed full of real life stories and insights, this podcast serves as your guiding light - wherever you are in your journey and whatever challenges you face.

  1. Navigating the messy middle of tech projects with Rachael Morgan

    11 DEC

    Navigating the messy middle of tech projects with Rachael Morgan

    In this episode of The Digital Lighthouse, host Zoe Cunningham speaks with Rachael Morgan, an experienced Head of Technology. She has worked in different industries, from the NHS, betting and gaming, and is currently in finance. Zoe and Rachael dive into a challenge every technology leader will recognise. Between the excitement of project kick-off and the celebration of delivery lies an unpredictable and challenging phase that often determines success or failure. Rachael calls this the messy middle. It is the period where unknowns surface, processes expand or falter, and teams must navigate complexity while maintaining momentum. Drawing on her experience across regulated industries and large-scale engineering environments, Rachael explains why tech projects get messy, why process alone cannot fix it, and why the human element always sits at the heart of delivery. She also shares the leadership practices and mindsets that help teams survive and thrive through the toughest parts of a project. Discover Why even well-planned technology projects face a messy delivery phase, and why this is normal How process frameworks like Agile, Lean, and ITIL help. and where they create accidental complexity The dangers of both over-processing and under-processing, and how to find the Goldilocks zone of “just enough” structure Why technology problems are nearly always human problems in disguise How leaders can understand individual strengths and use them to improve delivery outcomes Why continuous communication and simple metrics are critical to spotting real delivery risk early The importance of self-awareness in leadership and how regular reflection helps leaders navigate uncertainty and emotion more effectively

    31 min
  2. Why authenticity and vulnerability define great tech leaders with Catherine Stagg-Macey

    11 SEPT

    Why authenticity and vulnerability define great tech leaders with Catherine Stagg-Macey

    In this episode of The Digital Lighthouse, host Zoe Cunningham speaks with Catherine Stagg-Macey, executive coach, advisor, and host of the Unsaid At Work podcast. After more than 20 years in consulting and operations, Catherine has seen how traditional command-and-control leadership fails in fast-moving tech environments. Together they explore why authenticity and vulnerability are not weaknesses but core strengths for today’s technology leaders. Catherine shares how letting go of the illusion of control, acknowledging challenges, and treating teams like adults can transform culture, build trust, and unlock better performance—even in turbulent times. Discover How to show vulnerability without oversharing: sharing “scars” rather than open wounds Why authenticity builds stronger teams and reduces the burden on leaders  Why “motivation” isn’t something leaders can inject, but a balance of clear direction and the right people The difference between acknowledgement and toxic positivity—and why it matters Strategies for motivating self-driven teams without micromanagement How to handle difficult conversations when budgets tighten or uncertainty looms Practical ways to co-create solutions with your team while retaining decision-making authority If you enjoyed this episode, please subscribe so you don’t miss an episode. We would also appreciate a few moments of your time to rate and review on Apple Podcasts and Spotify; we value all feedback from our listeners to deliver the best content and experience.

    25 min

Ratings & Reviews

5
out of 5
15 Ratings

About

The Digital Lighthouse is a podcast for CTOs and other tech leaders looking to navigate their organization through endless disruption and turbulence. Packed full of real life stories and insights, this podcast serves as your guiding light - wherever you are in your journey and whatever challenges you face.