That Workplace Experience Podcast

Daniel Moscrop

That Workplace Experience Podcast explores how exceptional workplaces come to life — and the people behind them. Hosted by Dan Moscrop, Founder and CEO of THEM, this series uncovers the powerful connection between brand, building, and culture, showing how well-designed spaces can transform not only day-to-day working, but businesses as a whole. With a case-study approach, each fortnight Dan visits standout workplaces and speaks with the architects, interior designers, occupiers, developers, and leaders who brought them to life. Together, they unpack the full journey — from the original brief and key design decisions to the measurable impact on employee experience and business performance. If you’re interested in how workplaces can connect your people to your purpose and your brand to your building, That Workplace Experience Podcast is your guide to the future of office design.

  1. Episode 10: Francis House, Why Great Workplaces Feel More Like Villages Than Offices

    5 Jun

    Episode 10: Francis House, Why Great Workplaces Feel More Like Villages Than Offices

    Send us Fan Mail In the tenth episode of That Workplace Experience Podcast, host Dan Moscrop visits Francis House with Becky Spenceley-Kerr and Adam Phillips, Design Directors at Gensler, to explore how workplace design can create a destination people genuinely want to return to. Download the Workbook and watch the episode to see the spaces in full. Joined by Becky and Adam, Dan explores the transformation of Edelman's London headquarters, a former Victorian warehouse reimagined as a vibrant workplace designed around culture, creativity and human connection. Together, they discuss how workplace strategy, culture and experience shaped every design decision, long before a building was even selected. The conversation explores the idea of the workplace as a destination rather than an obligation, creating a variety of spaces that support different personalities, working styles and emotional needs. From hospitality-inspired client areas and collaborative hubs to quiet focus spaces and hidden retreats, Becky and Adam share how choice, wellbeing and human-centred design became central to the project. The episode also touches on hybrid working, neurodiversity and adaptive reuse, exploring why character-rich buildings can offer more meaningful workplace experiences. Becky and Adam reflect on how the most successful workplaces are those that support culture, encourage connection and give people a reason to come together. Video production and camera: Calum Lindsay Camera: Miguel Santa Clara Illustration: Phoebe Gitsham

    46 min
  2. Bonus Episode: Nick Shackleton-Jones on Work, Learning & the Future of the Workplace

    22 May

    Bonus Episode: Nick Shackleton-Jones on Work, Learning & the Future of the Workplace

    Send us Fan Mail In this second bonus episode of That Workplace Experience Podcast, host Dan Moscrop is joined by psychologist, author and workplace learning expert Nick Shackleton-Jones for a wide-ranging conversation about work, learning, identity and the future of the workplace. Known for his hugely popular commentary on return-to-office culture and corporate life, Nick brings humour, honesty and a healthy dose of scepticism to the realities of modern work. Drawing on experiences spanning Siemens, the BBC, BP, Deloitte and beyond, he explores how workplaces shape behaviour, identity and learning — often in ways organisations fail to recognise. Together, Dan and Nick discuss why challenge — not information — is what truly drives learning, the unintended consequences of remote work on social development, and why so many offices unintentionally communicate control, uniformity and hierarchy before anyone even sits down at their desk. They also unpack neurodiversity in corporate environments, the emotional mechanics behind human learning, and why small acts of recognition matter far more than expensive reward schemes. The conversation also dives into the future of AI and work, exploring everything from cognitive outsourcing and workplace surveillance to what happens when technology becomes better than humans at the very things we once considered uniquely ours. Part workplace critique, part philosophical exploration, this special bonus episode offers a provocative and thought-provoking look at how organisations can create more human, engaging and meaningful experiences at work. Download the Workbook to find out more about Nick Shackleton-Jones. Video production and camera: Calum Lindsay Camera: Miguel Santa Clara Illustration: Phoebe Gitsham

    37 min
  3. Episode 08: Hackney Bridge — How Temporary Spaces Are Changing Workplace Design

    8 May

    Episode 08: Hackney Bridge — How Temporary Spaces Are Changing Workplace Design

    Send us Fan Mail In the eighth episode of That Workplace Experience Podcast, host Dan Moscrop visits Hackney Bridge with Turner Works founding director Carl Turner to explore how temporary spaces can create lasting impact. Download the Workbook and watch the episode to see the spaces in full. Joined by Carl Turner, Dan explores the thinking behind Hackney Bridge and the wider “meanwhile” movement—reimagining underused urban sites as vibrant ecosystems for work, creativity and community. From Pop Brixton and Peckham Levels to Hackney Bridge itself, Carl shares how adaptable architecture, affordable workspace and community-led design can unlock new ways of living and working in the city. Together, they discuss the idea of “hackable” spaces that evolve over time, the value of flexibility within workplace design, and why the best environments are often those that people are allowed to shape themselves. The conversation also explores temporary architecture as a testing ground for future cities, the role of colour and branding in placemaking, and how workplaces can feel more experiential, social and human-centred. The episode touches on sustainability, circular design and “kit of parts” thinking—creating buildings designed for disassembly, reuse and long-term adaptability. Carl also reflects on the future of workplace experience, and why evolving, flexible environments may be key to attracting people back into vibrant urban spaces. Video production and camera: Calum Lindsay Camera: Miguel Santa Clara Illustration: Phoebe Gitsham

    27 min
  4. Episode 07: 11 Belgrave Road — Designing a Modern Workplace Through Retention and Sustainability

    24 Apr

    Episode 07: 11 Belgrave Road — Designing a Modern Workplace Through Retention and Sustainability

    Send us Fan Mail In the seventh episode of That Workplace Experience Podcast, host Dan Moscrop visits 11 Belgrave Road, a thoughtfully reimagined workplace in Westminster that transforms a tired post-war building into a calm, contemporary office rooted in its context. Download the Workbook and watch the episode to see the spaces in full. Joined by Lewis Benmore (Eric Parry Architects), Dan explores how the project balances retention and reinvention—working with 37% of the existing structure to reduce embodied carbon while restoring the rhythm and character of a Georgian streetscape. From a façade designed to sit quietly within its neighbours to the reintroduction of lightwells and active frontages, the building demonstrates how subtle, considered moves can have a lasting urban impact. Together, they discuss the influence of hospitality-led thinking on workplace design, the early integration of sustainability and wellness, and the importance of creating intuitive, connected environments—from welcoming cycle entrances to sightlines that draw you through to a hidden garden at the rear. The conversation also touches on material honesty, adaptable façade design, and how landscape—both at street level and on the rooftop—can foster community and a sense of escape within the city. Video production and camera: Calum Lindsay Camera: Miguel Santa Clara Illustration: Phoebe Gitsham

    29 min
  5. Episode 06: Chancery House — From Silver Vaults to Workspaces: The Story of Chancery House

    10 Apr

    Episode 06: Chancery House — From Silver Vaults to Workspaces: The Story of Chancery House

    Send us Fan Mail In the sixth episode of That Workplace Experience Podcast, host Dan Moscrop visits Chancery House, a standout retrofit sitting above the London Silver Vaults that redefines how historic buildings can evolve into contemporary workspaces. Download the Workbook and watch the episode to see the spaces in full. Joined by Julian de Metz (DMFK Architects), Dan explores how the project balances heritage with modern intervention—drawing on the building’s rich history, from its origins in 1885 to its unique connection to the Silver Vaults beneath. Together, they discuss the art of working with existing structures, the importance of subtle material palettes, and how thoughtful design can create intuitive, flexible environments that attract diverse occupiers. The conversation also touches on the role of culture in workplace design, the value of “cut and carve” architecture, and how minimal interventions can unlock maximum impact. Video production and camera: Calum Lindsay Camera: Miguel Santa Clara Illustration: Phoebe Gitsham

    29 min
  6. Episode 05: Multistory — Designing a New Identity for the Modern Workplace

    27 Mar

    Episode 05: Multistory — Designing a New Identity for the Modern Workplace

    Send us Fan Mail In the fifth episode of That Workplace Experience Podcast, host Dan Moscrop visits Multistory in Birmingham, a bold transformation of a tired 1960s office building into a vibrant, mixed-use workplace designed for the future. Download the Workbook and watch the episode to see the spaces in full. Joined by Nick Gaskell (Hawkins\Brown), Dan explores how the project reimagines an ageing commercial building through a focus on community, flexibility, and long-term value—creating what Nick describes as a “living room for the city” that draws people in and connects seamlessly with its surroundings. Together, they discuss the challenges of refurbishing a complex, multi-entrance structure, the importance of creating shared amenities that bring tenants together, and how bold design and colour can establish a strong new identity. They also unpack the project’s material philosophy—rooted in the Japanese concept of Kintsugi—celebrating the building’s history rather than concealing it, and explore how flexibility, wellbeing, and mixed-use thinking are reshaping the modern workplace. Video production and camera: Calum Lindsay Camera: Miguel Santa Clara Illustration: Phoebe Gitsham

    25 min
  7. Episode 04: Sustainable Workspaces — Rethinking the Workplace Through Reuse and Sustainability

    13 Mar

    Episode 04: Sustainable Workspaces — Rethinking the Workplace Through Reuse and Sustainability

    Send us Fan Mail  In the fourth episode of That Workplace Experience Podcast, host Dan Moscrop visits Sustainable Workspaces at County Hall, a pioneering low-carbon retrofit in one of London’s most recognisable historic buildings. Download the Workbook and watch the episode to see the spaces in full. Joined by Dickon Hayward (Material Works Architecture), Dan explores how the project challenges conventional workplace design by embracing reuse, material honesty, and radical sustainability. Together, they discuss the realities of designing within a historic structure, the creative reuse of waste materials, the balance between cost and environmental ambition, and how celebrating the raw qualities of materials can shape a distinctive and responsible workplace. Video production and camera: Calum Lindsay Camera: Miguel Santa Clara Illustration: Phoebe Gitsham

    33 min
  8. Bonus Episode: Rethinking Work, Meaning, and the Future of Place

    27 Feb

    Bonus Episode: Rethinking Work, Meaning, and the Future of Place

    Send us Fan Mail In this first bonus episode of That Workplace Experience Podcast, host Dan Moscrop is joined by Simon Jordan and Gerry Hopkinson of We Make Progress — a design anthropology and experience strategy studio working across cities, venues and mixed-use developments. Together, they explore a provocative idea: What if we’ve been designing workplaces the wrong way around? From fluid identity and hybrid work to the limits of “human-centric design,” this conversation challenges the assumption that efficiency equals growth. They unpack: The “Explore vs Exploit” theory of workWhy meaning matters more than corporate purposeWhy buildings shouldn’t organise peopleHow participation and stewardship shape long-term successWhy places should behave more like living ecologies than static systemsThis episode steps back from a single project to examine the cultural forces reshaping work, cities and experience today. Watch the episode and download the Workbook for a deeper dive into the episode, and We Make Progress.  Video production and camera: Calum Lindsay Camera: Miguel Santa Clara Illustration: Phoebe Gitsham

    33 min
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Trailer

5
out of 5
18 Ratings

About

That Workplace Experience Podcast explores how exceptional workplaces come to life — and the people behind them. Hosted by Dan Moscrop, Founder and CEO of THEM, this series uncovers the powerful connection between brand, building, and culture, showing how well-designed spaces can transform not only day-to-day working, but businesses as a whole. With a case-study approach, each fortnight Dan visits standout workplaces and speaks with the architects, interior designers, occupiers, developers, and leaders who brought them to life. Together, they unpack the full journey — from the original brief and key design decisions to the measurable impact on employee experience and business performance. If you’re interested in how workplaces can connect your people to your purpose and your brand to your building, That Workplace Experience Podcast is your guide to the future of office design.

Information

  • Creator
    Daniel Moscrop
  • Years Active
    2018 - 2026
  • Episodes
    57
  • Rating
    Explicit
  • Copyright
    © 2026 That Workplace Experience Podcast
  • Show Website
    That Workplace Experience Podcast

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