Spilling the Teath

Henry Schein One
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Presented by Henry Schein One, Spilling the Teath brings you conversations with the people shaping the future of dentistry. From technology to team dynamics, Spilling the Teath is your guide to real-world solutions from trusted voices across the globe.

  1. 2 DAYS AGO

    Quick Sips: Alignment, Inclusion & Patient Centric Culture with Jennifer Steadman

    In this episode of Spilling the Teath: Quick Sips, Dr Ryan Hungate is joined by Jennifer Steadman – dental hygienist, co‑host of the Back in 10 podcast, founder of Jen SOS and Director of Hygiene Operations at Inspired Hygiene. Together, they break down what everyday leadership really looks like inside a busy dental practice. Jennifer shares how small behaviours can shape culture, why alignment and inclusion matter most during busy times, and how trust and communication influence team motivation and patient care. Drawing on her experience across hygiene, acquisitions, DSOs and coaching, she offers practical steps leaders can use immediately – all without micromanaging or burning out. In this episode, you will learn: Why alignment can slip over time and how leaders can rebuild itThe early warning signs your team may be disengagingWhat inclusive leadership looks like in real practicesHow trust and curiosity influence motivationPractical questions you can raise today to support and retain your team Whether you're a dentist, hygienist, practice owner or manager, this Quick Sips episode is full of actionable insights to strengthen culture, improve communication and deliver a consistently positive patient experience. Subscribe to Spilling the Teath, presented by Henry Schein One, wherever you get your podcasts.

    26 min

  2. 25 FEB

    Clinical Excellence, Culture & the Future of Dentistry with Dr. Farzeela Rupani

    In this episode of Spilling the Teath, we’re joined by Dr. Farzeela Rupani, Chief Medical Officer at Colosseum Dental – Europe’s largest DSO, for an insightful look at leadership, technology and the quickly evolving future of dentistry. From building credibility and reshaping culture, to navigating compliance, growth and modernisation, this conversation explores what it truly takes to lead one of Europe’s most ambitious dental groups. We also explore her unconventional leadership journey – from consulting at KPMG to nearly a decade at the GDC – and how this influences her work today. In this episode, you’ll discover: How Dr. Rupani built a holistic and grounded pathway into senior leadershipHow culture, transparency and authenticity transformed Colosseum’s clinician retention ratesThe secrets behind one of the most successful PMS migrations in UK dentistryHow the dentist’s role is evolving through digital workflows, AI and modern patient expectationsWhat future focused leadership really looks like – and why representation matters, particularly for women in dentistryWhy investing in early career clinicians is essential for a sustainable, thriving profession Whether you’re a dentist, practice manager, or an early career clinician, this episode offers a candid look at what it means to lead with impact. Subscribe to Spilling the Teath, presented by Henry Schein One, wherever you get your podcasts.

    37 min

  3. 18 FEB

    Quick Sips: Reception, Patient Experience and AI with Dr Grant McAree

    In this episode of Spilling the Teath: Quick Sips, we’re joined by Dr Grant McAree, dentist, entrepreneur and co-founder of RoboReception, to explore the importance of going back to basics and how modern practices can blend human connection and AI. Grant shares his journey into dentistry, his experiences building and selling practices, and why many patient challenges stem from their front desk experience. Drawing on hundreds of mystery shops and years of coaching, he explains how poor first impressions can damage trust, reduce conversions and impact retention long before a patient reaches the chair. In this episode, you will learn: How small improvements in communication can transform trust and loyaltyWhy understanding your team as individuals is the key to building real cultureHow to uncover your true ‘why’ and use it as your practice USPThe emotional pressures of dentistry and the importance of seeking supportHow AI tools like RoboReception and Dentally can free teams to focus on people, not paperwork Whether you’re a dentist, practice manager, or receptionist, this episode is full of practical steps to strengthen your patient experience and reduce practice stress Subscribe to Spilling the Teath, presented by Henry Schein One, wherever you get your podcasts.

    22 min

  4. 11 FEB

    Leadership and Culture in Dentistry with Brian Colao

    In this episode of Spilling the Teath, Dr Ryan Hungate sits down with Brian Colao, Director of the DSO Industry Group at Dykema, to discuss what real leadership looks like in dentistry today, beyond the buzzwords. Brian has advised hundreds of dental organisations, from independent practices to the largest DSOs, and shares why leadership and culture have become some of the biggest drivers of team retention, patient trust and long-term success. They explore how rapid acquisition has created cultural strain across the industry, the warning signs leaders often miss and what it truly means to lead with purpose in a people-first, patient-centred environment. In this episode, you’ll learn: Why team turnover is often the first sign of cultural breakdownHow leaders can create clarity around mission and purposeWhat separates healthy teams from toxic onesWhy inclusive leadership must be lived every day, not stagedHow empowering staff improves both morale and patient experienceThe role technology and AI will play in the future dental workforce Whether you’re a practice owner, clinician, manager or DSO executive, this episode offers clear, actionable insight into building organisations where people want to work and patients can feel the difference. Subscribe to Spilling the Teath, presented by Henry Schein One, wherever you get your podcasts. New episodes every Wednesday.

    47 min

  5. 4 FEB

    Quick Sips: Mental Fitness at Work with Dr Mahrukh Khwaja

    In this episode of Spilling the Teath: Quick Sips, we sit down with Dr Mahrukh Khwaja, dentist, positive psychologist and founder of Mind Ninja, to explore wellbeing, burnout and what it really takes to build healthier dental teams. Mahrukh shares her personal journey through burnout early in her career and explains why mental fitness should be treated like brushing or flossing — a daily habit, not a last resort. Together, we unpack how self-awareness, compassion and leadership behaviours shape culture, performance and long-term sustainability in dentistry. In this episode, you’ll discover: The early warning signs of burnout in individuals and teamsWhy perfectionism is so common in dentistry and how to manage itSimple mental reset techniques that fit into a busy clinical dayHow self-awareness and self-compassion improve performance and wellbeingThe role of leadership in creating psychologically safe teamsPractical ways to build energy, resilience and positive culture at work Whether you’re a dentist, practice owner, manager, or part of a wider dental team, this episode offers practical, evidence-based insights you can apply immediately. Subscribe to Spilling the Teath, presented by Henry Schein One, wherever you get your podcasts. New episodes every Wednesday.

    24 min

  6. 28 JAN

    Customer Experience and Team Culture in an AI World with Ali Hyatt

    In this episode of Spilling the Teath, we explore what it really means to lead with purpose and how culture shows up when things get hard. Joining us is Ali Hyatt, Chief Customer and Growth Officer at Henry Schein One. Together with host Dr. Ryan Hungate, Chief Clinical and Strategy Officer at Henry Schein One, Ali shares real stories from the front line of customer experience, team leadership and growth, and how purpose-driven decisions shape outcomes for teams and patients alike. In this episode, you’ll discover: What patient-centric culture looks like when teams are stretched and pressure is highHow leaders can replace hero culture with sustainable systemsWhere AI is genuinely reducing burden and improving decision makingWhy empathy, trust and transparency still matter in an AI-enabled worldHow to lead teams through burnout, escalation and changePractical leadership habits that strengthen culture and team dynamicsWhy better leadership, not just better tech, will define the future Whether you’re a practice owner, manager, clinician or part of a wider dental team, this episode offers thoughtful insight into inclusive leadership, team culture and using AI in ways that amplify purpose rather than dysfunction. Subscribe to Spilling the Teath, presented by Henry Schein One, wherever you get your podcasts. New episodes every Wednesday.

    29 min

  7. 21 JAN

    Working with the Next Generation and What Dentistry School Doesn’t Teach with Erica Hwin

    In this episode of Spilling the Teath, we continue Season Two with a conversation on Leading with Purpose and what it means when working with the next generation of dentists. Joining us is Erica Hwin, founder of The Graduate Dentist and host of The Graduate Dentist Podcast. Together, we explore what dentistry school doesn’t teach and the realities facing early-career clinicians in modern practice. In this episode, you’ll discover: • What dentistry school doesn’t teach but every dentist needs. • The biggest challenges facing early-career dentists today. • Why imposter syndrome and burnout are more common than people admit. • How Gen Z is reshaping dentistry and workplace expectations. • How practice owners can better support and retain young clinicians. • What leading with purpose looks like in real life. • How to build a more supportive, future-focused dental profession. Whether you’re a practice owner, manager, clinician, student, or part of a wider dental team, this episode is full of insights on purpose-driven leadership, people-first culture, and supporting the next generation of dental talent. Subscribe to Spilling the Teath, presented by Henry Schein One, wherever you get your podcasts. New episodes every Wednesday.

    52 min

  8. 14 JAN

    What’s Next for Dentistry? Trends and Tech for 2026 with Ben Flewett & James Harker

    In this episode of Spilling the Teath, we kick off Season Two with a conversation on Leading with Purpose and what it means for dentistry in 2026. Joining us are Ben Flewett, VP of International at Henry Schein One, and James Harker, Executive Director for UK & APAC at Henry Schein One. They unpack key findings from the Henry Schein One white paper and explore the biggest pressures, opportunities, and technologies shaping the future of dentistry today. In this episode, you’ll discover: • Workforce, economic, and regulatory pressures shaping dentistry in 2026. • Key insights from the Henry Schein One white paper and what they mean in practice. • How AI is transforming workflows, diagnostics, clinical notes, and patient communication. • Why cloud-based systems are critical for scalability, security, and innovation. • How tools like Dentally reduce admin burden and support stretched teams. • The evolving role of patient education and informed consent. • How technology frees teams to focus on meaningful patient care. • Practical leadership advice for building motivated, engaged teams in times of change. Whether you’re a practice owner, manager, clinician, or part of a wider dental team, this episode is full of insights on purpose-driven leadership, smart tech adoption, and preparing your practice for what’s next. Download the White Paper here: https://info.dentally.com/current-future-perceptions-in-dentistry Subscribe to Spilling the Teath, presented by Henry Schein One, wherever you get your podcasts. New episodes every Wednesday.

    55 min
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About

Presented by Henry Schein One, Spilling the Teath brings you conversations with the people shaping the future of dentistry. From technology to team dynamics, Spilling the Teath is your guide to real-world solutions from trusted voices across the globe.

Information

  • Creator
    Henry Schein One
  • Years Active
    2025 - 2026
  • Episodes
    17
  • Rating
    Clean
  • Copyright
    © Copyright 2026 Henry Schein One
  • Show Website
    Spilling the Teath