30 episodes

TeaWithTobi ☕️ is a show provided by Smooth Digital, the UK’s leading care home and home care digital marketing agency.

Our aim is to help care businesses maximise their ability to provide the very best care to their communities. In order to achieve this we have growth focused conversations and provide solutions to the obstacles that prevent business growth.

Join Tobi, thought leaders, academics, and his care sector specialist friends for tea and expect to walk away with tangible and practical solutions, which you can implement into your business straight away!

Tea With Tobi Tobi Alli-Usman

    • Business
    • 5.0 • 1 Rating

TeaWithTobi ☕️ is a show provided by Smooth Digital, the UK’s leading care home and home care digital marketing agency.

Our aim is to help care businesses maximise their ability to provide the very best care to their communities. In order to achieve this we have growth focused conversations and provide solutions to the obstacles that prevent business growth.

Join Tobi, thought leaders, academics, and his care sector specialist friends for tea and expect to walk away with tangible and practical solutions, which you can implement into your business straight away!

    Professor Martin Green, Chief Executive of Care England

    Professor Martin Green, Chief Executive of Care England

    PROFESSOR MARTIN GREEN
    Episode Description:
    On this episode of the podcast, Tobi sits down with the chief executive of CareEngland, Professor Martin Green. Professor Green highlights for Tobi how the focus on protecting the NHS impacted care throughout the pandemic, Tobi asks Professor Green about his difficult personal experience contracting Covid-19, and Martin pinpoints what the sector needs to do in the next ten years.

    Top Quotes:
    “The staff are the absolute heroes of this pandemic.” - Professor Green
    “People who work in care are reticent to acknowledge their contributions. It’s incumbent on us to do so for them.” - Professor Green
    “Care is a profession not a job” - Professor Green

    About the Host:
    Tobi Ali-Usman graduated from the University of Hertfordshire with a BA Honours degree in Business and Digital Media, and then later worked his way to head up the Health Care Division at a global advertising company in the UK, growing his passion for online marketing in the healthcare space. In 2016, Tobi became the Founder of specialist care sector focused online marketing agency, Smooth Digital, where he currently holds the position of Marketing Strategy Director. In 2020, Tobi launched his own Podcast, Tea with Tobi, aimed at care home and home care professionals who want to have their questions answered, listen to growth-focused conversations and get solutions to the obstacles within the care sector.

    Special thanks to our sponsor MeetMyBrian
    MeetMyBrian.com is an exclusive web-based application assisting care homes in arranging, managing and controlling both in-person and virtual visits during this Covid-19 pandemic.It provides a healthy communication system to the resident’s families and care homes, helping them in save hours of emailing and phoning. MeetMyBrian ensures the safety and comfort of staff, families and residents by avoiding large gatherings, providing them with more visiting hours and freedom.
    Resources:
    https://www.meetmybrian.com/ (https://www.meetmybrian.com/)
    https://smooth.digital/ (https://smooth.digital/)
    http://www.careengland.org.uk/ (http://www.careengland.org.uk/)

    • 41 min
    Professor Ian Philp, CEO of Age Care Technologies & Advisor to WHO

    Professor Ian Philp, CEO of Age Care Technologies & Advisor to WHO

    PROFESSOR IAN PHILP
    Episode Description:
    On this week’s episode, Tobi is joined by CEO of Age Care Technologies Professor Ian Philp. Along with being a CEO, Ian is a professor in the care of older people and is an advisor to the WHO. In the episode, Ian explains the true needs of older people and why they are so frequently missed, Professor Philp highlights the greatest error the UK government made in the coronavirus response, and Tobi asks what reform the care industry needs in the next ten years.
    Top Quotes:
    “Really in retrospect, no one should have gone into a care home without a test.” - Professor Ian Philp
    “There were so many heroes from that time and we lost them.” - Professor Ian Philp
    “Loneliness, pain, and feeling like you’re a burden for many older people is worse than death.” - Professor Ian Philp
    “You brought people from hospital into care homes some of whom had the virus without knowing and it spread.” - Professor Ian Philp
    “The biggest thing we’ve got to learn is patience. This will pass but we are not there yet.” - Professor Ian Philp
    About the Host:
    Tobi Ali-Usman graduated from the University of Hertfordshire with a BA Honours degree in Business and Digital Media, and then later worked his way to head up the Health Care Division at a global advertising company in the UK, growing his passion for online marketing in the healthcare space. In 2016, Tobi became the Founder of specialist care sector focused online marketing agency, Smooth Digital, where he currently holds the position of Marketing Strategy Director. In 2020, Tobi launched his own Podcast, Tea with Tobi, aimed at care home and home care professionals who want to have their questions answered, listen to growth-focused conversations and get solutions to the obstacles within the care sector
    Special thanks to our sponsor MeetMyBrian
    MeetMyBrian.com is an exclusive web-based application assisting care homes in arranging, managing and controlling both in-person and virtual visits during this Covid-19 pandemic.It provides a healthy communication system to the resident’s families and care homes, helping them in save hours of emailing and phoning. MeetMyBrian ensures the safety and comfort of staff, families and residents by avoiding large gatherings, providing them with more visiting hours and freedom.
    Resources:
    https://www.meetmybrian.com/ (https://www.meetmybrian.com/)
    https://smooth.digital/ (https://smooth.digital/)
    https://agecaretechnologies.org/ (https://agecaretechnologies.org/)

    • 56 min
    Vic Rayner, Chief Executive Officer of the National Care Forum

    Vic Rayner, Chief Executive Officer of the National Care Forum

    VIC RAYNER
    Episode Description:
    On this week’s episode, Tobi is joined by executive director of the National Care Forum, Vic Rayner. The NCF is a membership organisation for not-for-profit organisations in the care and support sector and, in this episode, Vic tells Tobi about the first time she heard the words Covid-19, they discuss how important technology was in aiding the pandemic response, and Vic explains what the care sector needs to learn from the past year.
    Top Quotes:
    “Staff had to be everything for those they cared for.” - Vic Rayner
    “The biggest challenge was the overwhelming sense that people didn’t really know what this was. They didn’t know how to stop it.” - Vic Rayner
    “Care is about people’s lives. What you can do to improve and change people’s lives.” - Vic Rayner
    “Care is passion and excitement and fulfilment.” - Vic Rayner
    About the Host:
    Tobi Ali-Usman graduated from the University of Hertfordshire with a BA Honours degree in Business and Digital Media, and then later worked his way to head up the Health Care Division at a global advertising company in the UK, growing his passion for online marketing in the healthcare space. In 2016, Tobi became the Founder of specialist care sector focused online marketing agency, Smooth Digital, where he currently holds the position of Marketing Strategy Director. In 2020, Tobi launched his own Podcast, Tea with Tobi, aimed at care home and home care professionals who want to have their questions answered, listen to growth-focused conversations and get solutions to the obstacles within the care sector.
    Special thanks to our sponsor MeetMyBrian
    MeetMyBrian.com is an exclusive web-based application assisting care homes in arranging, managing and controlling both in-person and virtual visits during this Covid-19 pandemic.It provides a healthy communication system to the resident’s families and care homes, helping them in save hours of emailing and phoning. MeetMyBrian ensures the safety and comfort of staff, families and residents by avoiding large gatherings, providing them with more visiting hours and freedom.
    Resources:
    https://www.meetmybrian.com/ (https://www.meetmybrian.com/)
    https://smooth.digital/ (https://smooth.digital/)
    https://www.nationalcareforum.org.uk/ncf_team/vic-rayner/ (https://www.nationalcareforum.org.uk/ncf_team/vic-rayner/)

    • 49 min
    Life on the Frontline: Zuva Chinhori & Jijo Jonny

    Life on the Frontline: Zuva Chinhori & Jijo Jonny

    ZUVA // JIJO
    Episode Description:
    On this special episode of Tea With Tobi, Tobi meets two care workers to learn what life was like for those working on the frontline. First, Tobi spoke to live-in carer and trainer Zuva Chinhori about how the pandemic impacted residents, relatives and live in carers. Then Tobi meets Jijo Jonny, who talks about his experience working in carehomes throughout lockdown, and how his company MeetMyBrian can help during this period.
    Top Quotes:
    “In my time, I have never seen carers celebrated. So the clap for carers was nice to see.” - Zuva Chinhori
    “This is a time in history and, right now, these are the heroes.” - Tobi Ali-Usman
    “Death in care feels like you’re losing a member of your own family.” - Zuva Chinhori
    “Carers are the force that actually determine the quality of care.” - Jijo Jonny
    About the Host:
    Tobi Ali-Usman graduated from the University of Hertfordshire with a BA Honours degree in Business and Digital Media, and then later worked his way to head up the Health Care Division at a global advertising company in the UK, growing his passion for online marketing in the healthcare space. In 2016, Tobi became the Founder of specialist care sector focused online marketing agency, Smooth Digital, where he currently holds the position of Marketing Strategy Director. In 2020, Tobi launched his own Podcast, Tea with Tobi, aimed at care home and home care professionals who want to have their questions answered, listen to growth-focused conversations and get solutions to the obstacles within the care sector
    Special thanks to our sponsor MeetMyBrian
    MeetMyBrian.com is an exclusive web-based application assisting care homes in arranging, managing and controlling both in-person and virtual visits during this Covid-19 pandemic.It provides a healthy communication system to the resident’s families and care homes, helping them in save hours of emailing and phoning. MeetMyBrian ensures the safety and comfort of staff, families and residents by avoiding large gatherings, providing them with more visiting hours and freedom.
    Resources:
    https://www.meetmybrian.com/ (https://www.meetmybrian.com/)
    https://smooth.digital/ (https://smooth.digital/)

    • 51 min
    Tony Banks, Chairman of Balhousie Care Group

    Tony Banks, Chairman of Balhousie Care Group

    TONY BANKS
    Episode Description:
    This week’s Tea With Tobi, Tobi is joined by the chairmen of Balhousie Care Group, Scotland’s largest independent care provider, Tony Banks. Tony, an army veteran, founded Balhousie in the early 90s and has since grown Balhousie from a single care home to 27. In the show, Tobi asks how Balhousie responded to the pandemic, what Tony’s take on government guidance was, and what he believed were the real obstacles for the care industry going forward.
    Top Quotes:
    “We were going to do what was right for our residents and our staff and if that was against government guidance, so be it.” - Tony Banks
    “I think the governments, both UK and Scottish governments, did protect the NHS but it was at the expense of care homes.” - Tony Banks
    “Buildings don’t deliver care. People deliver care.” - Tony Banks
    “Being at the cold face, seeing death, seeing people deteriorate. That’s the impact of this disease.” - Tony Banks
    About the Host:
    Tobi Ali-Usman graduated from the University of Hertfordshire with a BA Honours degree in Business and Digital Media, and then later worked his way to head up the Health Care Division at a global advertising company in the UK, growing his passion for online marketing in the healthcare space. In 2016, Tobi became the Founder of specialist care sector focused online marketing agency, Smooth Digital, where he currently holds the position of Marketing Strategy Director. In 2020, Tobi launched his own Podcast, Tea with Tobi, aimed at care home and home care professionals who want to have their questions answered, listen to growth-focused conversations and get solutions to the obstacles within the care sector.
    Special thanks to our sponsor MeetMyBrian
    MeetMyBrian.com is an exclusive web-based application assisting care homes in arranging, managing and controlling both in-person and virtual visits during this Covid-19 pandemic.It provides a healthy communication system to the resident’s families and care homes, helping them in save hours of emailing and phoning. MeetMyBrian ensures the safety and comfort of staff, families and residents by avoiding large gatherings, providing them with more visiting hours and freedom.
    Resources:
    https://www.meetmybrian.com/ (https://www.meetmybrian.com/)
    https://smooth.digital/ (https://smooth.digital/)
    https://balhousiecare.co.uk/ (https://balhousiecare.co.uk/)

    • 46 min
    Sam Monaghan, Chief Executive of Methodist Homes MHA

    Sam Monaghan, Chief Executive of Methodist Homes MHA

    SAM MONAGHAN
    Episode Description:
    In this week's episode of Tea With Tobi, Tobi is joined by the chief executive of Methodist Homes MHA Sam Monaghan. Sam explains to Tobi the real heartbreaking impact of social distancing in care homes, what kind of sacrifices carers made throughout the past year, and they discuss why the pandemic was a ‘social injustice’.
    Top Quotes:
    “You tended to feel that you were doing everything you knew but still it was coming in.” - Sam Monaghan
    “It’s a systemic ageism: ‘You’ve had your life and somehow you don't have the same value as others in society.”- Sam Monaghan
    “It’s really hard. These last ten months have felt like ten years.” - Sam Monaghan
    “During the first wave about 70% of our homes had some form of infection.” - Sam Monaghan
    “I think it's shocking. The government let the sector down.” - Tobi Ali-Usman
    About the Host:
    Tobi Ali-Usman graduated from the University of Hertfordshire with a BA Honours degree in Business and Digital Media, and then later worked his way to head up the Health Care Division at a global advertising company in the UK, growing his passion for online marketing in the healthcare space. In 2016, Tobi became the Founder of specialist care sector focused online marketing agency, Smooth Digital, where he currently holds the position of Marketing Strategy Director. In 2020, Tobi launched his own Podcast, Tea with Tobi, aimed at care home and home care professionals who want to have their questions answered, listen to growth-focused conversations and get solutions to the obstacles within the care sector.
    Special thanks to our sponsor MeetMyBrian
    MeetMyBrian.com is an exclusive web-based application assisting care homes in arranging, managing and controlling both in-person and virtual visits during this Covid-19 pandemic.It provides a healthy communication system to the resident’s families and care homes, helping them in save hours of emailing and phoning. MeetMyBrian ensures the safety and comfort of staff, families and residents by avoiding large gatherings, providing them with more visiting hours and freedom.
    Resources:
    https://www.meetmybrian.com/ (https://www.meetmybrian.com/)
    https://smooth.digital/ (https://smooth.digital/)
    https://www.mha.org.uk/ (https://www.mha.org.uk/)

    • 1 hr 1 min

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