Teamcast

Mission Critical Team Institute

Dr. Preston Cline, Dr. Dan Dworkis, Dr. Art Finch and Harry Moffit of the Mission Critical Team Institute share research and explore the questions vexing the most elite teams in the world, from Special Operations soldiers to Firefighters, from Trauma Medics to Professional Athletes, and from Astronauts to Tactical Law Enforcement.

  1. 8 hr ago

    S6 Ep15 Sara (Mills) Kerr - Once a Bushfire Volunteer, Now an AI Researcher

    Sara (Mills) Kerr is a firefighter with Fire and Rescue New South Wales and a PhD candidate at the University of Newcastle, researching the trustworthiness of AI-generated information in disaster and emergency management decision-making. Before the fire service, she worked as an e-commerce data analyst, until Australia's 2019/2020 Black Summer bushfires redirected her path. Instead of returning to her normal work, she entered the Emergency Services Academy. Harry and Sara talk about what fourteen weeks at the Academy built in her, and what it didn't. They get into why "overthinking" is often mislabeled: vigilance is a protective mechanism, not a weakness, and only becomes a problem when it overwhelms rather than informs. That gap between training and readiness eventually pointed Sara toward research into AI and disaster management, and eventually the PhD. AI, in her framing, is a cognitive aid that should enhance operator judgment, never replace it. She's also recruiting participants for that research - anyone using AI operationally in Australian disaster and emergency management, frontline or otherwise is invited to reach out to Harry for a connection: harry@missioncti.com. Their conversation also covered how why diversity strengthens a team's shared operating picture, and Sara walks through her Inner Command framework she built out of her own early struggles and the framework's 5 C's: Calm, Control, Competence, Confidence, Courage. Advice for Monday: weaponize your vigilance, and give yourself credit for what you do well. If you found value in this discussion, the best way to support our work and stay up to date on future episodes is to subscribe and leave us a quick rating or review. It helps us reach more people who need to hear these conversations.

  2. 13 Jul

    S6 Ep14 A Better Approach to After-Action Reviews

    A few years ago, senior FBI SWAT team leader Matt Hoffman called Preston after a fatal operation. To assist the team in working through the loss, Preston and Matt used a process that went beyond the standard after-action review by incorporating narrative inquiry. The goal was to let a fractured team's story come back together before anyone examined what went wrong, rather than extracting lessons first. Later, Preston worked with Matt and Dr. Angus Fletcher — Professor and Director of the Leadership Initiative at Ohio State's Fisher College of Business — to write up what they learned. Their paper, "A Better Approach to After-Action Reviews," was published in Harvard Business Review. This summer Matt and Angus joined Preston to discuss Angus's research, why traditional AARs work when they're done right, and narrative competence over narrative allegiance. The three of them dig into why a story lands in the brain differently than a data point does, why the breakfast that follows a hard AAR isn't a throwaway ritual but an active repair, and why naming the discomfort in the room, not necessarily fixing it, is often the whole job of a leader. Advice for Monday: stop chasing lessons learned first. Get the full story. The lessons will surface on their own. If you found value in this discussion, the best way to support our work and stay up to date on future episodes is to subscribe and leave us a quick rating or review. It helps us reach more people who need to hear these conversations.

Ratings & Reviews

5
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About

Dr. Preston Cline, Dr. Dan Dworkis, Dr. Art Finch and Harry Moffit of the Mission Critical Team Institute share research and explore the questions vexing the most elite teams in the world, from Special Operations soldiers to Firefighters, from Trauma Medics to Professional Athletes, and from Astronauts to Tactical Law Enforcement.

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