Welcome to the DC Practice Growth Show, a business growth series from one of the leading business and marketing coaches today: Dr. Ryan Rieder (DC). DC Practice Growth's vision is to serve the world’s chiropractic space in the advancement of their marketing strategies, boost their new patient influx, build towards record numbers and ultimately practice growth.
Ep.115 From Hating Marketing To MASTERING My Message and Increasing My Profits By Over 300k Per Year
Recently I held a competition in my group, Inner Circle Hall Of Fame, where my most elite members presented their story so far, their struggles, their success and what they've learnt along the way. The top prize, a $10,000 trip to America and the first person in my Inner Circle Hall Of Fame. After hearing all their amazing stories I knew I needed to get them on the podcast so over the next couple of weeks I will be bringing their stories to you. Up next is Ana, here's her story in her own words: I opened my practice right after graduation. Opening the doors in March 2008 and I grew it to 100/ week in 6 months and feel quite quick into the “comfortable” category. It took me about 3 years to break the 150 barrier and got stuck for many years at 200. Being involved with the Spanish Chiropractic Association, teaching at the BCC and trying to do too many things was definitely part of it, but to be completely honest, the word “comfort” and thinking I knew what I was doing seems about right. I wanted to grow but have no clue HOW. I tried many coaches in the past and all I could think of was: “there is a problem in ME”. In my second year I had a major accident and I survived... only stronger. They told me I would never walk again and I did. Five years ago, I decided to test again if I couldn’t manage my epilepsy naturally, without my meds. Year and a half of strict dieting and habits, new associate “just in case” (we have schedule for seizures... mine were always in the morning) and for a year and a half I struggled with two seizures a month. Practice survived and actually we touched the 300 adjustments/week. There was more capacity with 2 CA's and 2 DCs (I was only missing work on seizure day). I was lucky enough not to have any seizures while patients where there... but I had a lot of issues with my team. Not fun. Welcome vulnerability. First major problem showed up: For the first time we were a team of 4 with no systems and no structure. Now I know, but I did not know at that time. There was no leadership, no structure, nothing. And then... the unimaginable happened. My father was diagnosed with pancreatic cancer and he was GONE in two months. I honestly asked myself this question more times than what I would like to share: “Do I really want to keep doing this? Is this worth it?” This is the context I connected with Ryan. I didn’t need too many patients. My PVA was already above 70; I needed help trusting myself again. I needed structure, systems, a little bit of order. I needed HELP. I am a smart and strong person. Medical School, Summa Cum Laude in Chiropractic School... I am not used to feeling “desperate”, “useless” and so lonely. I was “coaching” 5 DCs starting their practices and I felt like a complete fraud. How could I help anyone if I can’t even help myself?
Ep.114 I Took A Failing Practice From 200k to 600k Per Year!
Recently I held a competition in my group, Inner Circle Hall Of Fame, where my most elite members presented their story so far, their struggles, their success and what they've learnt along the way. The top prize, a $10,000 trip to America and the first person in my Inner Circle Hall Of Fame. After hearing all their amazing stories I knew I needed to get them on the podcast so over the next couple of weeks I will be bringing their stories to you. Up first is Patrick, here's his story in his own words - I started in a clinic in Eastbourne as I had family located in the town. I worked here for about 5 months as my first job outside of school. It was terrible; I was making so little money and serving so few people I couldn’t pay my rent or insurance fees. This is when I applied for another job in Brighton and it was an amazing learning curve and I got so much of my certainty from this clinic. During that job I eventually got an offer to run the old clinic I had been working roughly 2 years prior. I spoke to several people about this decision, my partner who wasn’t sure how good a deal it was but would support my decision. Ironically despite everyone being unsure something told me not to doubt the opportunity I had attracted and so I packed up my stuff in Brighton and moved back to Eastbourne to pursue my new life running my own clinic my way. This is where my story of a practice owner began, after 2 ½ years in practice, no idea how to run a clinic but a huge amount of hunger and energy I took the shot and still I don’t look back. I was meant to get mentoring from the clinic owner before as he was meant to teach me marketing strategies, clinic running and patient handling. There was literally none of that so I had signed a contract, paid my money and then got left to my own devices. Now having been doing it for 2 years and being in the Inner Circle for most of it I took a practice that saw on average 150 visits to over 350 in this time, more than 2.5x the turnover and drastically increased our profit. The number of chiros has increased with a constant thirst for more we will continue to expand permitted that we can continue to find more chiropractors. I now run probably the busiest and most sought-after clinic in Eastbourne and have now started to build the reputation of the go-to clinic. We are the first to now be mentioned on Facebook if locals search. Our page appears at top of Google. The other 2 clinics in town were very well established and old running clinics which we now give a serious run for their money. My life and my partner’s live have been transformed by the amazing changes that my growth has brought in. The most amazing thing is I am still only 29 which tells me there is still so much time for me to continue to not only grow this practice but potentially expand to a second or third and increase my passive incomes through the property and other investments I am already making.
Ep.113 Six Figure Price Rise Strategies!
It's staggering just how much "dread" fills a chiropractor when I say these three words... "RAISE YOUR PRICES" The psychology around raising prices has everything to do with your understanding of just how irrational and powerful the FEAR OF LOSS is within a human being! Fear is often overcome by understanding some facts, and some in the field real life scenarios ... of how this really plays out ... well here goes! EXCUSES EXCUSES Three of the biggest objections I get about raising prices are.... "I've just raised them in the last 12 months" "But I'm already the most expensive" "But nobody in the area charges more than ....." When a chiropractor first joins my group, normally the very first piece of advice I have is RAISE YOUR PRICES! Check out Episode 113 of my DC Practice Growth Podcast and listen to me explain exactly why you need to raise your prices immediately and delve deep into a six figure price rise strategy. Ep 4. 9 Things To Help Your Website Get To The Next Level - https://apple.co/3j0uT5S
Ep.112 The Worst number in business is 1...BUT, The Worst Number In Scaling Is 2!
This is not something I learnt from a book but from my own personal experience of growing to 9 practices. If you want to scale then the worst number is 2, listen to this episode and it will all make sense!
Ep.111 How I'd Get A Practice From 0-300 A Week In 3 Months
The only reason people aren't doing this strategy is because they don't know the money math in their business. Knowing your money math opens up so many new opportunities to take your practice to the next level.
Ep.110 4 Immediate Step To Reduce Neediness For Selling
Chiropractors, here's 4 immediate steps to reduce neediness when selling. So many of us come across desperate when selling because we often do 'need' it but this often repels the other person!
Useful, inspiring and informative. A game changer! Thanks 🙏
These podcasts are short and concise with immediately implementable strategies in practice to grow. I have thoroughly enjoyed listening to some old and new information presented in a way that has practical use rather than the common sales pitch of "I'll tell you why it's not working", not addressing the "how to change it" and then requiring you to sign up immediately to the coaching/program etc. to get answers. Thank you for sharing your collective knowledge.
Great podcast about practice growth!
No need to reinvent the wheel!
Listen and learn from someone else’s mistakes. After 20 years in practice, Dr Ryan has give me some real golden nuggets!