The Human Loop Podcast

Ben Stocken

The Human Loop explores what happens at the intersection of human performance and emerging technology. Each episode unpacks how modern leaders can operate at their best while AI transforms the way we work. Powered by Atherio | Lead with Clarity Hosted on Acast. See acast.com/privacy for more information.

  1. How AI Is Transforming Service-Based Businesses: Paul Clarke

    1 DAY AGO

    How AI Is Transforming Service-Based Businesses: Paul Clarke

    In this episode, I sit down with Paul, founder of Ookkee, to talk about how modern service businesses are evolving, the role of AI in day-to-day operations, and what it really means to build an efficient, future-proof company. We dive into how Ookkee operates as a bookkeeping business, how AI is being integrated into their workflow, and why the real opportunity isn’t replacing people, but enabling better decisions, faster delivery, and more value for clients. We also explore how the industry is changing and what founders need to understand to stay competitive. If you’re building a business or trying to figure out how AI actually fits into your operations, this one’s right up your street. Chapters 00:00 – Introduction 01:20 – The Story Behind the Business 04:30 – What the Business Actually Does 08:30 – Where AI Fits Into the Business 13:00 – How AI Is Used Day-to-Day 18:30 – Efficiency vs Replacing Jobs 24:00 – Delivering More Value with AI 30:00 – How the Industry Is Changing 36:00 – The Reality of AI in Business 41:30 – Final Thoughts & Takeaways Connect with Paul - https://www.linkedin.com/in/paulclarke-ookkee Check out ookkee - https://www.ookkee.co.uk Powered By Atherio, Real-time leadership wisdom for every manager - https://www.getatherio.com Connect with The host - Ben Stocken :https://www.linkedin.com/in/benstocken Hosted on Acast. See acast.com/privacy for more information.

    43 min
  2. How Smart Founders Are Using AI to Win: Ezra Chapman

    4 MAR

    How Smart Founders Are Using AI to Win: Ezra Chapman

    In this episode, I sit down with Ezra, entrepreneur and multi-business founder to talk about leadership, failure, systems, and the real impact AI is about to have on modern businesses. After being forced to shut down 65–70% of his group in 2019, Ezra rebuilt with a sharper focus on structure, accountability, and long-term competitive advantage. We explore why most founders are thinking about AI wrong, what actually creates a moat in today’s landscape and why systems matter more than chaos when scaling, If you're building a company or trying to stay competitive in an AI-driven world, this one's right up your street! Chapters 00:00 Systems Thinking Starts at Home   02:00 Leadership Lessons from Childhood   05:45 Chaos vs Systems in Early-Stage Founders   08:35 Why Founders Secretly Love the Mess   09:23 The Collapse: Shutting Down 65–70% of the Group   11:10 Accountability at Your Lowest Point   12:00 Why Failure Makes Better Entrepreneurs   26:01 The AI Question Most Businesses Aren’t Asking   27:42 The Real Moat: Data, Relationships & Expertise   30:40 Brand, Memory & The Human Advantage   43:19 Optimising Humans, Not Replacing Them   44:48 Turning AI Into Competitive Leverage   46:00 From Recruiter to Talent Solutions Architect   Connect with Ezra - https://ezrachapman.com Powered By Atherio, Real-time leadership wisdom for every manager - https://www.getatherio.com Connect with The host - Ben Stocken :https://www.linkedin.com/in/benstocken Hosted on Acast. See acast.com/privacy for more information.

    50 min
  3. 18 FEB

    How AI can Impact Your Work Life Balance: Nikki Foster

    In this week’s episode of the Human in the Loop podcast, I sit down with Nikki, Managing Director of Ferox Partners, to explore what AI really means for recruitment, leadership, and the future of work. We unpack how AI can drive speed and efficiency in hiring without losing the human relationships that build trust, culture, and performance. From cultural fit versus skill set, to offshoring, early-career development, and burnout in lean teams. We then delve into the need for businesses to adapt to continuous change and the critical role of resilience and adaptability in maintaining high performance without leading to burnout. Chapters 00:00 – Introduction & Lunch at Lashings 02:30 – Ferox Partners & Running Lean with AI 06:00 – AI in Recruitment: Efficiency vs Human Judgment 10:30 – Cultural Fit vs Skillset: What Really Matters? 14:45 – Will AI Replace Human Roles? 19:30 – Trust, Emotion & The “Bad Sandwich” Analogy 23:30 – On-Site Client Work & The Value of Human Insight 29:00 – Offshoring vs AI: The Future of Recruitment Models 36:00 – Entry-Level Jobs & The Impact of AI on Early Careers 41:30 – Education, MBAs & Preparing Graduates for AI-First Workplaces 47:00 – Parental Responsibility & Work Ethic in the Next Generation 52:00 – Burnout, Lean Teams & Manager Capability 57:00 – Risk, Development & The Future of Leadership Connect with Nikki - https://www.linkedin.com/in/nikki-foster-21014223/ Powered By Atherio, Real-time leadership wisdom for every manager - https://www.getatherio.com Connect with The host - Ben Stocken :https://www.linkedin.com/in/benstocken Hosted on Acast. See acast.com/privacy for more information.

    39 min

Ratings & Reviews

5
out of 5
3 Ratings

About

The Human Loop explores what happens at the intersection of human performance and emerging technology. Each episode unpacks how modern leaders can operate at their best while AI transforms the way we work. Powered by Atherio | Lead with Clarity Hosted on Acast. See acast.com/privacy for more information.