The Turnover

Multifamily Media Network

Welcome to The Turnover, where unpredictability meets humor and expertise! In this one-of-a-kind podcast, three hosts from the Multifamily Media Network with a solid maintenance background come together to tackle the unknown. Here's the twist: while one host picks the topic, the other two are kept completely in the dark—just like the unpredictable nature of maintenance in the apartment industry. No subject is off-limits, and you get to join in the fun as they turn over fresh ideas, surprising perspectives, and unscripted conversations.

  1. 12 Sept

    37 - Volume Up or Down? Ramblings of Multifamily Conferences

    Maintenance is called the most important part of the property, but the biggest industry conference still gives it less than 4% of the room. That disconnect is what Mark Sharp, Chris Caramanica, and Paul Rhodes tackle in this conversation about Apartmentalize 2026.While there is never a shortage of laughs on The Turnover, this one also delivers a deep into some honest feelings about what the multifamily industry chooses to amplify and who gets left out of the conversations.In this episode:Industry conference themes over the years, including mental health, centralization, and AIThe importance of on-site maintenance and human interactionChallenges in conference scheduling and session selectionThe impact of technology and AI on property managementThe need to focus on people and human responses in industry discussionsChapters00:00 Introduction and overview of conference themes02:00 Reflections on recent industry conferences and themes03:55 The volume and focus of conference topics over the years06:03 The importance of on-site maintenance and human touch07:46 Challenges in scheduling and session selection at conferences10:12 The role of AI and technology in future industry trends12:13 Balancing technology with human interaction in property management14:07 The significance of mental health and human responses15:57 The need for more focus on on-site teams and human element17:57 Who benefits from industry conferences and sessions19:56 The influence of suppliers and decision-makers in the industry22:11 The importance of authentic and heartfelt sessions23:51 The selection process for conference sessions and topics25:57 The undervaluation of maintenance in industry metrics🔔 Click subscribe to @MultifamilyMediaNetwork on YouTube and stay up to date on our growing lineup of multifamily industry leaders and must-hear conversations! 📰 Sign up at https://www.multifamilymedianetwork.com/ to receive our newsletter and explore our library of podcasts and blogs from today’s multifamily experts!

  2. 29 Aug

    36 - Harvesting Maintenance

    Mark takes the lead this time with a question regarding his family's lessons in gardening...How does it apply to the practice of maintenance on our communities? Listen in and find out!In this episode, Mark Sharp https://www.linkedin.com/in/mark-sharp-18b468182/ , Chris Caramanica https://www.linkedin.com/in/chris-caramanica-3b287666/ , and Paul Rhodes https://www.linkedin.com/in/paul-rhodes-b855572b/ explore the parallels between gardening and maintenance, emphasizing the value of hands-on learning and investing in skills over shortcuts. They discuss how organizations often throw money at problems without understanding the true benefits, and the importance of experiential learning for maintenance teams.In this episode:The analogy between gardening and maintenance workThe value of experiential learning for maintenance teamsThe pitfalls of throwing money at problems without understanding the benefitsThe importance of patience and learning in skill developmentHow organizational culture impacts maintenance efficiencyThe concept of Gilbert's Law and embracing discomfort in learningThe role of leadership in fostering a culture of growth and experimentationChapters00:00 Introduction to the gardening and maintenance analogy02:27 The joy of growing your own food and lessons learned03:30 Are organizations over-investing in maintenance and technology?05:02 The importance of experiential learning and patience07:11 Quantifying the value of hands-on experience09:01 The pitfalls of rushing maintenance work11:36 The benefits of fumbling and learning on the job17:23 Gilbert's Law and embracing discomfort in learning23:12 Are we throwing money at problems without understanding the outcomes?29:02 Closing thoughts and call to action for operators🔔 Click subscribe to @MultifamilyMediaNetwork on YouTube and stay up to date on our growing lineup of multifamily industry leaders and must-hear conversations! 📰 Sign up at https://www.multifamilymedianetwork.com/ to receive our newsletter and explore our library of podcasts and blogs from today’s multifamily experts!

  3. 15 Aug

    35 - Turning Weather

    The Turnover Trio take "turns" sharing weather related stories in this extra unstructured episode of The Turnover. They explore how weather and environmental factors impact property infrastructure, highlighting real-world stories and lessons for property management and operations.In this episode:Impact of extreme weather on property infrastructureDesign flaws related to environmental factorsImportance of proactive maintenance and inspectionsCase stories of stormwater management failuresAdapting property management to climate variabilityChapters00:00 Introduction to Weather-Related Property Challenges02:16 Storms and Infrastructure: Real-Life Stories06:15 Design Flaws and Environmental Impact11:38 Stormwater Management and Clogged Drains16:53 Adapting to Climate Variability in Asset Management22:42 The Role of Local Knowledge and Infrastructure History26:19 Understanding Underground Infrastructure Age and Risks30:17 Unexpected Weather Events and Property Resilience32:38 Wrapping Up: Lessons and Next Steps🔔 Click subscribe to @MultifamilyMediaNetwork on YouTube and stay up to date on our growing lineup of multifamily industry leaders and must-hear conversations! 📰 Sign up at https://www.multifamilymedianetwork.com/ to receive our newsletter and explore our library of podcasts and blogs from today’s multifamily experts!

  4. 11 Jul

    34 - Why Mastering Muscle Memory Is the Key to Emergency Response Success

    Join Mark Sharp https://www.linkedin.com/in/mark-sharp-18b468182/ , Chris Caramanica https://www.linkedin.com/in/chris-caramanica-3b287666/ and Paul Rhodes https://www.linkedin.com/in/paul-rhodes-b855572b/ as they explore how Taylor Swift's concert preparation and improvisation lessons can be applied to maintenance and facilities management, emphasizing the importance of preparation, adaptability, and mental resilience.In this episode:- Preparation and muscle memory in maintenance- Handling emergencies and unexpected situations- Leadership and decision-making under pressure- The importance of rehearsal and practice for technicians- Applying concert tour strategies to property managementChapters00:00 Introduction and Guest Question05:05 The Influence of Music on Generational Gaps17:56 Preparing for the Unexpected in Maintenance25:33 Real-Life Emergency Experiences34:53 Conclusion and Final Thoughts🔔 Click subscribe to @MultifamilyMediaNetwork on YouTube and stay up to date on our growing lineup of multifamily industry leaders and must-hear conversations! 📰 Sign up at https://www.multifamilymedianetwork.com/ to receive our newsletter and explore our library of podcasts and blogs from today’s multifamily experts!

  5. 28 Jun

    33 - The Hidden Power of Asset Preservation: Why Maintenance Is More Than Just Fixing Stuff

    Mark Sharp: https://www.linkedin.com/in/mark-sharp-18b468182/, Chris Caramanica: https://www.linkedin.com/in/chris-caramanica-3b287666/, and Paul Rhodes: https://www.linkedin.com/in/paul-rhodes-b855572b/ explore the core goal of maintenance and asset preservation in property management. They discuss how small, proactive actions can significantly impact long-term asset value and the importance of aligning maintenance strategies with organizational goals.In this episode:- Asset preservation as the core goal of maintenance- The impact of deferred maintenance on property value- Small, proactive maintenance actions- Aligning maintenance with organizational goals- The role of KPIs in maintenance success- The influence of budget decisions on asset health- The importance of early intervention in property care- The relationship between maintenance and property sale valueChapters00:00 Introduction and Setting the Stage03:36 Defining the Goal of On-Site Maintenance06:42 Asset Preservation: The Core Focus09:34 The Impact of Deferred Maintenance12:30 Understanding Property Sales and Maintenance Budgets15:31 The Importance of Preventative Maintenance18:22 Small Changes for Long-Term Success21:40 Root Causes of Financial Challenges in Property Management24:40 Responsibility in Property Management27:21 Closing Thoughts and Future Discussions🔔 Click subscribe to @MultifamilyMediaNetwork on YouTube and stay up to date on our growing lineup of multifamily industry leaders and must-hear conversations! 📰 Sign up at https://www.multifamilymedianetwork.com/ to receive our newsletter and explore our library of podcasts and blogs from today’s multifamily experts!

  6. 13 Jun

    32 - The Bureaucratic Barriers That Stall Maintenance Promotions and How to Break Them

    The maintenance gurus are at it again, taking questions from their viewers, and Turning them...into fresh ideas, surprising perspectives, and unscripted conversations.In this episode, they dive into the importance of maintenance technician titles, discussing how they serve as career progression tools, industry standardization, and motivation factors. They also explore the complications caused by inconsistent nomenclature and bureaucratic barriers to advancement.Key Topics:- The role of technician titles in career development and industry familiarity- How standardized titles impact hiring, recognition, and growth paths- The significance of clear job descriptions and performance expectations- Challenges with bureaucratic payroll banding and its impact on technician mobility- The importance of recognition, support, and creating a culture of appreciation- How to align job roles, expectations, and compensation to reduce turnover- Strategies for site-level leadership to foster growth and motivation- The disconnect between budgets, raises, and employee recognition- Creative solutions for workforce retention amid budget constraintChapters00:00 Introduction and Listener Engagement02:04 The Importance of Job Titles10:56 Career Development and Recognition20:53 Creating a Supportive Work Culture30:12 Closing Thoughts and Future Discussions🔔 Click subscribe to @MultifamilyMediaNetwork on YouTube and stay up to date on our growing lineup of multifamily industry leaders and must-hear conversations! 📰 Sign up at https://www.multifamilymedianetwork.com/ to receive our newsletter and explore our library of podcasts and blogs from today’s multifamily experts!

  7. 25 Apr

    31 - Confetti and Challenges

    This lively episode explores the complexities of maintaining high-performing properties versus turning around underperforming ones. They share stories, insights, and industry truths that shed light on what it really takes to succeed in property management today.Key topics:- The impact of industry incentives on maintenance and leadership decisions- Physical asset repair versus leadership and management challenges- The differences between new construction and older properties- Challenges in proactive maintenance versus reactive superhero fixes- The nuanced decision-making involved in choosing property typesChapters00:01 Introduction and Fun Experiment03:38 The Challenge of Property Management12:19 New Construction vs. Older Properties19:38 The Reward System in Property Management🔔 Click subscribe to @MultifamilyMediaNetwork on YouTube and stay up to date on our growing lineup of multifamily industry leaders and must-hear conversations! 📰 Sign up at https://www.multifamilymedianetwork.com/ to receive our newsletter and explore our library of podcasts and blogs from today’s multifamily experts!

  8. 11 Apr

    30 - Multimeters and Dirty Maintenance Nation

    This lively episode explores the importance of hands-on training, industry stereotypes, and innovative community-based learning initiatives in the maintenance and skilled trades industry. Our hosts discuss practical strategies to make maintenance skills engaging and accessible for learners of all ages, highlighting the need to rethink how we train and inspire future tradespeople.From unique strategies for technical training that go beyond immediate work orders to creative ideas for community and resident engagement in skill-building activities, the Turnover Trio touches brings an engaging and insightful conversation around the topic of growing the skilled trades workforce.Chapters02:32 Celebrating Influential Industry Pioneers Like Lex Vance 03:12 Answering the Question: Why is Learning to Use Multimeters Intimidating?05:03 Understanding Electrical Basics08:12 The Role of Education in Maintenance11:08 Engaging the Community in Skills Training14:13 Creative Approaches to Teaching Maintenance Skills16:58 Overcoming Liability Concerns in Training19:56 Closing Thoughts and Future Directions🔔 Click subscribe to @MultifamilyMediaNetwork on YouTube and stay up to date on our growing lineup of multifamily industry leaders and must-hear conversations! 📰 Sign up at https://multifamilymedianetwork.com/ to receive our newsletter and explore our library of podcasts and blogs from today’s multifamily experts!#TheTurnover #Multifamily #MaintenanceMatters #SkilledTrades #WorkforceDevelopment #PropertyManagement #Leadership

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About

Welcome to The Turnover, where unpredictability meets humor and expertise! In this one-of-a-kind podcast, three hosts from the Multifamily Media Network with a solid maintenance background come together to tackle the unknown. Here's the twist: while one host picks the topic, the other two are kept completely in the dark—just like the unpredictable nature of maintenance in the apartment industry. No subject is off-limits, and you get to join in the fun as they turn over fresh ideas, surprising perspectives, and unscripted conversations.

Information

  • Creator
    Multifamily Media Network
  • Years Active
    2025 - 2026
  • Episodes
    38
  • Rating
    Clean
  • Copyright
    © Multifamily Media Network
  • Show Website
    The Turnover

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