UC Today

UC Today
  • 5.0 (5)
  • TECHNOLOGY
  • UPDATED WEEKLY

News and Insights for Today, and Tomorrow UC Today reports on the latest unified communications and collaboration industry news and marketplace trends. Every day our tech journalists uncover the hottest topics and vendor innovations shaping the future of work.Our coverage is fully digital offering our audience authentic news and insights on the channel of their choice. We offer daily news, weekly features, video conversations and authority content aligned to the needs of business leaders in today's world.For industry professionals, our weekly newsletter offers a range of popular stories hand-picked by our editorial team. Subscribe to our weekly newsletter.If you're seeking editorial coverage, connect with our news desk.

  1. 1 DAY AGO

    The Operational Trap: Why UC Migration is No Longer a DIY Job with Gamma

    In this insightful session, UC Today Host Kieran Devlin sits down with Will Morey, Managing Director of Channel at Gamma, to unpack the hidden costs of treating migration as a routine task. If you're an MSP or reseller feeling the strain of balancing new business with the heavy lifting of legacy tech upgrades, this conversation is a must-watch. Will breaks down the commercial risks of inaction and reveals how a managed service model can safeguard your profitability while keeping your customers happy. Managing migrations in-house might seem cost-effective, but the reality is often a messy, resource-draining distraction from your core business. Will explains why relying solely on your existing team to navigate complex, multi-vendor environments is a dangerous trap - and how partnering with experts can completely change the game.   Key Takeaways From This Episode Include: The Hidden Cost of DIY Migrations: Why pulling your engineers off daily support and new logo acquisition to handle the PSTN switch-off is a massive risk to your bottom line.Navigating Multi-Vendor Chaos: How GammaEdge Migrate tackles the messy reality of legacy infrastructure through rigorous upfront analysis and tailored, customer-specific execution plans.Future-Proofing Your Base: Why customers are abandoning legacy UCaaS platforms for vendors heavily investing in R&D, AI, and advanced cybersecurity.White-Labeled Delivery: How you can outsource the heavy lifting to Gamma while remaining the sole face of the customer relationship, ensuring a seamless and branded experience.Stop letting complex migrations bottleneck your growth and learn how to turn a massive operational headache into a profitable, streamlined process.

    15 min

  2. 1 DAY AGO

    Is Enterprise Connect Going Through an Identity Crisis?

    Join Kieran Devlin, Host at UC Today, alongside an elite panel of unified communications experts and analysts—Mel Brue, Irwin Lazar, Evan Kirstel, Zeus Kerravala, Jon Arnold, and Craig Durr. The enterprise tech landscape is shifting faster than ever, and in this episode, we unpack exactly what that means for your business. From the identity crisis facing major tech conferences to the rise of autonomous AI agents driving real revenue, this candid debrief cuts through the hype to deliver the insights you need to stay ahead of the curve. Here’s what we cover in this jam-packed session:  🔵 The Evolution of Enterprise Connect: We discuss why traditional keynote formats are losing their edge, the urgent need for business-outcome focus, and how vendors are rethinking booth ROI amidst shifting attendee demographics.  🔵 RingCentral AIR Pro’s Revenue Potential: A deep dive into RingCentral’s new no-code AI Representative Pro. We explore how this multi-agent builder is moving beyond basic chatbots to actually generate revenue, specifically targeting healthcare workflows and missed appointments.  🔵 NEAT’s Strategic Edge AI Pivot: With former Cisco exec Javed Khan taking the helm as CEO, we analyze how NEAT is positioning meeting rooms as edge AI devices and what this means for the hardware vs. software battle.

    36 min

  3. 1 APR

    From False Positives to Real Risk: AI‑Driven Compliance in Modern UC - Global Relay

    In this UC Today interview, Christopher Carey speaks with Don McElligott, VP of Compliance Supervision at Global Relay, about how organisations are rethinking supervision in a multi‑channel, AI‑enabled world. The discussion explores why legacy keyword‑based approaches are struggling, how understanding context and intent changes risk detection, and why archives are evolving from passive storage into active governance platforms. Don also shares practical insight into review fatigue, platform‑based compliance, and what UC and compliance leaders should prioritise over the next 12 months. Topics covered include: Managing communications risk across modern UC environmentsMoving beyond false positives to catch real riskThe role of AI in compliance and supervisionArchive‑to‑platform thinking and governanceReducing review fatigue and improving oversight

    14 min

  4. 31 MAR

    XR in Career Training: Bridging the Gap Between Classroom and Career

    Many people are being asked to make big career decisions with very little real insight into the jobs they are choosing. At the same time, employers are struggling to fill high‑growth roles, and education systems are under pressure to modernise career guidance. Christopher Carey speaks with Bharani Rajakumar, Founder at Transfr, and John Iaia, Global Head of Strategic Alliances for XR and Vision AI at Lenovo, about how immersive learning and VR career “test‑drives” can help close that gap. They discuss: • The structural mismatch between unemployment and hard‑to‑fill skilled roles • Why traditional careers advice and workforce training often fall short • How VR simulations let learners “do the job” before they commit to a pathway • Real‑world outcomes from schools, workforce boards and employers using Transfr • How Lenovo’s XR ecosystem helps move from pilots to practical scale • The role of AI, human skills and vocational pathways in the future of work If you are dealing with skills gaps, under‑used talent, or trying to make career education more practical and honest, this conversation is for you. Learn more: Lenovo ThinkReality & XR solutions Transfr immersive career exploration & training

    29 min

  5. 30 MAR

    Beyond the Classroom: The Campus Communication Gap Schools Can No Longer Ignore

    Kristian McCann sits down with Ryan Zoehner, CEO at Algo, and Bryan McCarthy, VP Global Partnerships at Algo, to explore how education providers can take unified communications beyond screens and extend it reliably across the entire campus. Schools have relied on copper wire PA systems for decades — and for a long time, they did the job well enough. But as campuses grow, those legacy systems are showing their age in two very specific and very costly ways. First, the infrastructure itself. Copper wire PA networks are fixed and rigid. Adding a new speaker to a new classroom, a new building, or even a newly partitioned space isn't a simple plug-and-play exercise — it means running new cabling, commissioning physical installations, and absorbing costs that quickly spiral when a district is managing multiple sites. The second problem is these systems are one-way by design. Typically, the only person who can broadcast across the campus is the principal or a designated administrator triggering from a central control point. A teacher in a classroom who spots a safeguarding concern, a member of staff in a corridor who witnesses an incident, a caretaker in a building on the far side of campus — none of them can initiate a communication to the rest of the school.= This is the problem Ryan Zoehner and Bryan McCarthy address head-on in this conversation. From classrooms and corridors to playgrounds, gymnasiums, and auditoriums, they unpack why schools are some of the most demanding communication environments in any sector — and how modern IP endpoints close the gap between UC platforms and the physical spaces where staff, students, and visitors actually live and work.​ Watch the conversation to learn: Why education campuses are so challenging to keep consistently connected, with fragmented legacy PA, telephony, and security systems spread across multiple buildings and spaces.​ How integrating UC platforms with IP endpoints helps schools replace siloed phone and PA systems with a cohesive, district-wide communication layer—without needing to rip and replace everything at once.​ How UC-connected endpoints support everyday operations, from targeted classroom announcements and recess reminders to more efficient IT management through centralized monitoring and updates.How secure intercoms, two-way audio, and visual alerting enhance campus safety—from controlled door access to rapid, easy-to-trigger emergency notifications that staff can initiate from the UC clients they already use daily.Practical strategies for modernizing on a budget, including hybrid deployments that bridge existing analog infrastructure with new IP devices via paging adapters and open-standard SIP technology.​ What a truly future-ready education environment looks like: open standards, layered systems instead of disconnected silos, and centralized management at scale to support changing needs over the long term.For more Unified Communications & Collaboration Tech news, visit UC Today.

    20 min

  6. 26 MAR

    Why Enterprise UC Is No Longer a One‑Platform Decision - Tata Communications

    As regulations evolve, use cases multiply, and businesses demand more flexibility, many organizations are finding that a one‑size‑fits‑all UC approach simply doesn’t work anymore. In this UC Today interview, Vivek Kar, Head of Employee Interaction Suite at Tata Communications, explains why multi‑platform collaboration has become the norm, how an ecosystem‑led UC strategy helps enterprises balance flexibility with governance, and what IT leaders should evaluate when expanding to platforms like Zoom and Google alongside existing environments such as Microsoft and Cisco. The conversation explores: Why enterprises are adopting multiple UC platformsHow regulation and voice governance are shaping UC strategyThe role of a single managed layer in reducing complexityCommon mistakes organizations make in multi‑platform rolloutsWhat IT leaders should prioritize to stay flexible without losing controlThis interview is essential viewing for IT, digital workplace, and UC leaders navigating the realities of modern enterprise collaboration.

    22 min

  7. 25 MAR

    Sovereignty Solved: How Compliance Leaders Can Expand Globally Without Losing Control - Arctera

    In this session, Kieran Devlin of UC Today sits down with Chris Stapenhurst, Director of Product Management at Arctera, to unpack a critical shift in the financial services sector. If you are a compliance leader looking to reduce operational drag and gain global visibility, this conversation sets the stage for a more agile, cloud-first future. The era of managing sprawling data centers just to satisfy compliance boxes is coming to an end. In this insightful interview, we explore why banks and financial institutions are aggressively moving toward "pure SaaS" models. It isn’t just about cost - it’s about the agility required to survive in the age of AI and strict data sovereignty. Chris Stapenhurst shares his expertise on how Arctera is helping organizations break free from legacy infrastructure, allowing compliance teams to choose the technology that fits their needs rather than being bound by existing IT hardware. We discuss the reality of "sovereign regions" and how nimble cloud vendors are solving the residency puzzle faster than ever before. Key discussion points include: The Drivers of SaaS: How the democratization of AI and the need for operational flexibility are pushing firms away from rigid, on-premise hardware solutions.Agility & Sovereignty: How Arctera’s unique approach allows them to deploy country-specific, compliant SaaS environments in a matter of months, solving the complex data residency challenge.The ROI of Cloud Compliance: Understanding the tangible return on investment achieved by reducing data center costs, electricity consumption, and the specialized IT headcount required to manage physical servers.Global Risk Visibility: Why a unified cloud platform provides a "single pane of glass" for global heads of compliance, eliminating the fragmentation of monitoring risks across hubs like New York, London, and Singapore.Next Steps:  Ready to streamline your global compliance operations? Visit the Arctera website.

    8 min

  8. 19 MAR

    How HR Can Protect Expertise in the Age of AI

    With a wave of retirements about to hit workforces, companies have to be prepared to keep avenues open for experienced workers who want to adapt to AI, and to teach junior workers so they can still learn the core skills that AI now performs. Key takeaways include: The day-to-day challenges this shift will bringWhat kinds of responses can HR leaders experiment with to protect and grow expertise amid rising retirements and AI reshaping on-the-job learning?What expertise will look like in an AI-enabled workplaceHow to frame the skills and expertise issue so people in the boardroom take action.Subscribe to the UC Today channel for more interviews with HR experts on trends shaping the future of work.

    9 min
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Ratings & Reviews

5
out of 5
5 Ratings

About

News and Insights for Today, and Tomorrow UC Today reports on the latest unified communications and collaboration industry news and marketplace trends. Every day our tech journalists uncover the hottest topics and vendor innovations shaping the future of work.Our coverage is fully digital offering our audience authentic news and insights on the channel of their choice. We offer daily news, weekly features, video conversations and authority content aligned to the needs of business leaders in today's world.For industry professionals, our weekly newsletter offers a range of popular stories hand-picked by our editorial team. Subscribe to our weekly newsletter.If you're seeking editorial coverage, connect with our news desk.

Information

  • Creator
    UC Today
  • Years Active
    2017 - 2026
  • Episodes
    806
  • Rating
    Clean
  • Copyright
    © 2026 Today Digital Ltd - UC Today
  • Show Website
    UC Today

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