12 episodes

Unlocking Conflict is a podcast all about handling conversations better – in work, at home or in life. We look at the skills that can help us navigate conflict better to reduce stress and build better relationships or get better outcomes. This isn’t just about the big blow outs – it’s about the small things too, like the feedback we want to give, but can’t work out how to say, or the conversation that just never happens. Join our group of mediators, coaches and facilitators to start turning conflict on its head.

Unlocking Conflict Unlocking Conflict

    • Society & Culture
    • 5.0 • 8 Ratings

Unlocking Conflict is a podcast all about handling conversations better – in work, at home or in life. We look at the skills that can help us navigate conflict better to reduce stress and build better relationships or get better outcomes. This isn’t just about the big blow outs – it’s about the small things too, like the feedback we want to give, but can’t work out how to say, or the conversation that just never happens. Join our group of mediators, coaches and facilitators to start turning conflict on its head.

    Series update!

    Series update!

    A year on from our first episode and we're planning season 2! It will feature new guests, new questions and we'd love to hear from you.  


    If you've got an idea, a topic, or something you're curious about to do with conflict and difficult conversations, get in touch! (Or anything else you'd like to request). 


    Email: unlockingconflict@crux.org.uk


     


    We'd love to hear from you. 

    • 57 sec
    Noise, neighbours and how to approach it

    Noise, neighbours and how to approach it

    Noise from your neighbours can feel like one of the hardest things to resolve well. We know it’s a bigger issue than normal after months of lockdown, and it can have a huge impact on our wellbeing. But there are small steps you can take to try and improve the situation (or stop it getting worse). This episode covers top questions including :


    What can I do about the noise?

    What’s likely to make the situation worse?

    What if I’ve already fallen out with my neighbour?

    What if I don’t want to raise the issue?

    Where can I go for help if I don’t want to deal with it on my own?


     


    Episode resources:


     


    Message to send to others with this issue:


     


    Hiya,


    I’ve just listened to this podcast about handling issues with your neighbours and I thought of your situation. You can listen to it at the link below for tips on things which might help. The organisations on the programme also offer help and support which you might be interested in.


    www.crux.org.uk/podcasts


    Hope you find it useful!


     


    Organisations that can support you:


     


    Wandsworth Mediation Service: www.wandsworthmediation.org.uk


    Peacewell: www.peacewell.org.uk


    Crux: www.crux.org.uk

    • 26 min
    Navigating Christmas and coronavirus well

    Navigating Christmas and coronavirus well

    Christmas looks very different this year, and so do the conversations around who to spend it with. If you’re facing tricky decisions because of coronavirus, on top of the usual Christmas tensions, this is the episode for you!

    • 22 min
    Mediation Part 2: how to suggest mediation as a way forward

    Mediation Part 2: how to suggest mediation as a way forward

    Part 2 of our mediation special starts off with the practical question of how you might get a mediator, or suggest to someone that mediation might be a helpful way forward. We look at things to bear in mind while doing that, and finally how mediation techniques can help us counteract polarisation.


    Where to find a mediator:


    Email us at unlockingconflict@crux.org.uk if you have any questions and we can point you in the right direction.


    Family mediation: https://www.familymediationcouncil.org.uk/


    Civil & commercial mediation: https://civilmediation.org/mediator-search/


    Community mediation:


    Drop us an email unlockingconflict@crux.org.uk and we can signpost you to local mediation charities in London

    Or you can search in your local area,

    Or find a mediator on https://civilmediation.org/mediator-search/


    If you live in the London boroughs of Wandsworth, Islington or Camden, our community mediation services can help you for free:


    Wandsworth: www.wandsworthmediation.co.uk


    Camden & Islington: www.crux.org.uk 


    Help for individuals 


    The Men's Advice Line offers support for men experiencing domestic violence from a partner, ex-partner or other family members. Call the confidential free helpline on 0808 801 0327, Monday to Friday 9am-5pm.

    Women's aid protects women from domestic violence. Call their 24-hour helpline on 0808 2000 247.

    You can talk to Childline about anything. Call them for free on 0800 1111 or visit their website.

    Relate is an affordable relationship and sex counselling service. 0300 100 1234

    • 25 min
    Mediation Part 1: the power of mediation

    Mediation Part 1: the power of mediation

    In this mediation special, we look at how mediation can help transform seemingly hopeless situations. We hear how from the courts, to the workplace to the street, mediation creates a space where people travel from toxic conflict to relief. And we find out how Stephen, Sharon and Phil discovered mediation themselves.

    • 29 min
    Stuck in a loop? How to stop having the same argument again and again

    Stuck in a loop? How to stop having the same argument again and again

    What can we do when we keep having the same issue or argument with someone? We look at how and why arguments repeat themselves, and how to break the cycle, including:


    Why timing matters

    How powerful changing the conversation is, even when you continue to disagree

    Ways to bring clarity and resolution to deeply rooted issues.


    NB: You don’t need to do this on your own - sometimes you need support. Look out for our next episode on mediation and conflict coaching for how other people can help in a conflict situation.


     


    Episode links:


     


    If you’re interested, this article covers The Drama Triangle and how you can break out of it if you find yourself in it:


    https://www.forbes.com/sites/remyblumenfeld/2018/12/07/how-to-transform-your-relationships-by-getting-creative/


     

    • 27 min

Customer Reviews

5.0 out of 5
8 Ratings

8 Ratings

Gn0me0 ,

To be or to react - the next level of insight

I came here to support a friend’s podcast and I’m leaving with a calmness of feeling like I understand a lot better what’s going on with me right now, and why I’m so stressed. I’ve had coaching before that’s looked at communicating well, but we never picked up on the simple concepts in here. I’ve also had therapy to better understand my own behaviours. I feel like conflict resolution is the next skill to bring these things together and help me to be me in a high stress workplace. This podcast has clear explanations, real examples, and is well produced. Highly recommended.

Supersan Queen ,

Useful in every day life

I’m loving this!
The speakers use relatable examples and are clear in their explanation of how we can get better at identifying, accepting and working on the resolution of a conflict. I look forward to the next episode!

Woozle-Mama ,

Thought provoking

Clear, insightful, and with helpful practical tips to use in all relationships and daily life. I enjoyed the first episode, and I’m looking forward to the next one.

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