Well Said

Cuore Collective
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We're Pia and Kelly, co-founders of Cuore. We met at Amazon new-hire orientation 13 years ago, sitting at different tables, and ended up desk neighbors on the communications team. We've spent our careers obsessed with how words change what happens next, in boardrooms, in hallways, in the text you reread three times before sending. Well Said is our podcast about connection as a human skill. We talk to coaches, chefs, journalists, and founders about what actually helps people reach each other when it matters. If you care about trust, communication, and saying things that land, this is for you.

  1. 6 days ago

    The Secret Behind Writing a Newsletter to 15,000 People Every Day for 5 Years | Ryan Weiss

    Ryan Weiss learned the most important thing he knows about communication while dangling from a 40-foot rope in a monkey costume. He was a swing in Wicked, handed a track he'd had 45 minutes to learn. So before the curtain rose he told the entire cast the truth: I don't know what I'm doing. If you find me lost, grab me. The stage manager called it unprofessional. Ryan calls it the beginning of his real career. Seventeen years, a daily email to 15,000 strangers, and a new iHeart show later, he coaches founders, creatives and public figures through what he calls Emotional Fitness. His central claim is uncomfortable: most of us are experts at avoiding everything happening inside our own bodies, and that avoidance is what we've been calling anxiet. In this episode: Why anxiety isn't a feeling at all, and what it actually isThe term Oprah told him could save the worldThe Wicked story that reframed not knowing as a professional assetWhy he thinks "only surround yourself with light" is a recipe for failureThe Instigator/Inquirer exercise for conversations that usually end in a slammed doorWhat people actually need when they're suffering (two things, and advice isn't one)How Ryan builds a life by asking instead of forcing: "See my hands? I'm sitting on them." Subscribe to Well Said for new conversations on connection as a human skill. Watch on YouTube, listen on Spotify and Apple Podcasts.

  2. 4 Aug

    How to Make Anyone Feel Safe in the First 60 Seconds with Naz Perez

    For 14 years, Naz Perez has done the near-impossible: getting the most famous, most media-trained people on earth to drop the script. She landed Will Smith's first sit-down after the slap. She made Steven Spielberg laugh in ten seconds. She asked an NFL star a question no one had asked him in nine seasons. On Well Said, the person who interviews everyone gets interviewed, by two communications veterans who spent a decade building scripts at Amazon. Naz's craft is the opposite: safety, energy, and what she calls giving versus taking. A Forbes Trailblazer, cultural conversationalist, and Bachelor producer turned red-carpet host, she breaks down how real connection actually works and why the words you say matter far less than whether the other person feels seen. It's a masterclass in human connection from someone who does it for a living, with the highest-stakes humans alive. Highlights: The 60-second move that makes anyone feel safeWhy every exchange is either giving or taking energy and how people feel whichThe "soaking" ritual she learned taming wild mustangsHow to ask a question no one has ever askedWhat getting a layoff letter after her biggest interview taught herWhy putting people on a pedestal quietly kills connectionHow to deliver hard news so people feel seen, not blindsided Follow Well Said with Pia Arthur and Kelly Cheeseman for conversations on communication, leadership, and connection. Watch on YouTube, listen on Spotify and Apple.

  3. 28 Jul

    Why Your "Safe" Corporate Job Is the Riskier Bet | A Q&A with Pia and Kelly

    For over a year, former colleagues have been sending Kelly and Pia the same questions. How did you actually start Cuore? How did you land your first client? How did you know it was time to leave a stable career and bet on yourself? In this Q&A episode, they turn the mic on themselves and answer all of it. What comes out is an honest look at the leap most people only think about. Kelly shares the "stop being half in" conversation with Dave Clark that pushed her to commit, and Pia retells the breakfast-taco talk with her dad, who called corporate stability "a false sense of security" and warned that the right partnership comes once. They get specific about the parts nobody warns you about too: the comp and HR expertise you undervalue until it's yours to build, learning taxes across two states, setting boundaries when the work never technically ends, and doing every single task yourself, right down to the printer paper. If you're a mid-career professional wondering "could I do this?", this is the episode that answers. You'll walk away with a clearer picture of what starting something actually looks like, why side quests matter more for achievers than they think, and what it means to raise the next generation to see more than one path. Listen now, and subscribe to Well Said so you don't miss what Kelly and Pia get into next. Timestamps: • 0:00 — Two years in: why old colleagues keep reaching out • 2:17 — Landing the first clients before you had any proof points • 5:22 — The "stop being half in" push from Dave Clark • 7:08 — Pia's dad, breakfast tacos, and "a false sense of security" • 9:33 — What nobody prepares you for: comp, equity, and HR • 13:27 — Running your own business means you do all the tasks • 16:11 — Learning to set boundaries when the work is yours • 19:02 — What their kids are learning from watching them bet on themselves • 21:26 — Side quests, and why drivers and achievers need them most • 25:24 — The gift of being naïve: Pia's one-way ticket to New York

  4. 21 Jul

    How This Founder "Brainwashed" Himself Into Confidence | Shadi Bakour @ PATH

    Before Shadi Bakour ever framed a message for a customer, he engineered the one he told himself. Driving Uber and waiting tables through three years of making $0, he listened to Tony Robbins on every commute. "I looked at it like I was brainwashing myself." The message worked. Today PATH Water is in more than 75,000 locations and has eliminated over 700 million single-use plastic bottles. Shadi joins Pia and Kelly for a conversation that flips the show's premise inward. For a founder whose brand lives or dies on communication, the highest-stakes communication of his career happened in his own head: the nightly journaling, the "that's so easy" reframe, the decision to go looking for struggle on purpose. Along the way he unpacks why "follow your passion" is bad advice, how a $2,000 going-away party turned into his first funding round, and why people never really buy a product… they buy who it says they are. This is a masterclass in the story you tell yourself first. In this episode: - Why Shadi treated Tony Robbins like deliberate "brainwashing" and what it did to his confidence - The reframe that got PATH off the ground: why "that's so easy" beat every expert who said it wouldn't work - How "take every meeting" turned $2,000 and a party into a funding round, a board member, and Guy Fieri - Why he'd fire an advisor before he'd skip a meeting he "wasn't ready" for - The case against following your passion (and the photography experiment that proves it) - Why people buy identity, not products and the stranger who pitched Shadi his own company until he cried - "A company can only be as big as its leader": the bottleneck rule every founder should hear Follow Well Said for new conversations on connection as a human skill. Watch on YouTube, and listen on Spotify and Apple Podcasts.

  5. 14 Jul

    The Professor Who Learned Why Nouns vs. Verbs Can Reinvent How We Communicate | Christopher Bryan

    Christopher Bryan has spent his career proving something most communicators only sense intuitively: the words we choose don't just describe behavior, they build identity, and identity is what actually moves people. As a behavioral scientist at UT Austin's McCombs School of Business, Bryan has run randomized experiments on voters, cheaters, teenagers, and teachers, and the results keep pointing to the same conclusion. Calling someone "a voter" instead of asking them to "vote" can swing real turnout by double digits. Telling someone "don't be a cheater" eliminates dishonesty; telling them "don't cheat" does nothing at all. For Pia Arthur and Kelly Cheeseman, two communicators who spent over a decade inside one of the world's most disciplined corporate comms operations, Bryan is the guest who puts hard data behind what they've always felt: that framing isn't a soft skill, it's a lever. The conversation moves from the psychology of political slogans like "Morning Again in America" and "Audacity of Hope," to why most managers motivate their teams all wrong, to the one word every leader needs in their vocabulary. In this episode: - The coin-flip experiment that proved one word can eliminate cheating - Why "be a voter" outperforms "vote" by double-digit points at the polls - How a status crisis explains why certain political slogans land and others don't - Why your gym transformation video is quietly lying to you about motivation - The real reason talented employees disengage (it isn't laziness) - What separates persuasion that works from advice that gets ignored - The two words Bryan thinks every leader should adopt, and the one to drop Subscribe to Well Said for new conversations on the science and craft of communication. Find us on YouTube, Spotify, and Apple Podcasts. Learn more about Christopher Bryan's research at McCombs School of Business, UT Austin.

  6. 7 Jul

    How This Journalist Uncovers and Communicates the Story Nobody Else Is Telling with Sam Sanders

    Sam Sanders has spent two decades learning that the best conversations aren't the polished ones. After years at NPR cutting five seconds off a segment because "the clock doesn't play," the host of The Sam Sanders Show now does the opposite: improvised, imperfect, unfinished talk that he insists is "just vibes." On Well Said, Pia and Kelly get him to trace that philosophy all the way back to a pawnshop saxophone in a small-town Texas church, where he learned to play by ear and started hearing every conversation as a song. They go from how he prepped for months of Trump rallies (and why the voters there were often kinder than he expected) to the question he says ends any argument: do you want to be right, or do you want to win? It's a conversation about how to actually talk to people again, how we’re all yearning for community, when to go slow, and why letting things stay unfinished might be the most freeing thing you can do. In this episode:- Why Sam treats every conversation as music, and what playing saxophone by ear taught him about communication - How a decorated journalist made peace with being "background noise," and why that set him free from perfectionism - What months of covering Trump rallies taught him about listening to people you disagree with - The reframe he uses to defuse any argument: "Do you want to be right, or do you want to win?" - His practical, non-emotional system for breaking phone addiction (it starts with the back seat of his car) - The "be a duck" thesis for living in a world that moves too fast - Why he'd teach every American classroom how credit works New episodes of Well Said drop weekly. Subscribe on YouTube, Spotify, and Apple Podcasts so you never miss a conversation.

  7. 30 Jun

    What Witnessing Thousands of Deaths Taught This Hospice CEO About Living a Good Life | Amy Sweet

    Most advice about communication is about control: managing a room, softening bad news, performing under pressure. Amy Sweet works where all of that falls away. As the founder and CEO of Halcyon Home, she has spent more than a decade at the bedside of people in their final days, and she has learned that the clearest, most honest communication of a person's whole life often happens in their last week. Amy grew up in a strict Seventh Day Adventist household and then fell into the orbit of her aunt, an Oscar-nominated actress who said whatever she wanted, however it landed. Six months before she died, her aunt wrote: "I demand my death be joyful." That sentence became the foundation of everything Amy built, from a company she started by stapling flyers around Austin to one of the largest woman-owned businesses in Texas. This conversation strips communication down to what survives when performance is impossible: saying what you actually want, asking what someone actually loves, and naming the thing you keep postponing. In this episode: - Why Amy says we should plan for death the way we plan for birth - The single question that can create the most meaningful day of someone's life - What her aunt taught her about saying the hard thing without fear - How honesty, not hope, gave one couple their trip to Costa Rica - Why "I don't want to be a burden" is the wrong place to start - How she trains nearly 1,000 caregivers to connect, not just to care - The Montessori school she's building next to elder care, and why Follow Well Said for more conversations about connection as a human skill. Listen on YouTube, Spotify, and Apple Podcasts.

  8. 23 Jun

    Why Attention is the ONLY Currency That Matters (and How to Capture It)

    For twenty years, Pia Arthur and Kelly Cheeseman watched the single megaphone of mass media shatter into a million independent microphones. In this solo episode of Well Said, the Cuore co-founders and former Amazon PR executives make the case that the comms job flipped with it: you no longer control the narrative from the inside out, you manage a fragmented set of realities from the outside in. They trace the shift from the Oprah-era town square to a world where a Dairy Queen employee's TikTok is worth more than a press release, journalists are leaving mastheads to build their own audiences, and the people you trust most are curators you've never met. The throughline is a warning for any founder or exec still running the old "company to PR firm to journalist to audience" pipeline: that pipeline already broke. It's a candid, road-tested look at what two decades in the room taught them about the next two, and the one move every company should make now. In this episode: - Why attention is becoming the ultimate currency, and why people are paying to escape it - How "inside-out" narrative control gave way to "outside-in" reality management - Why your best brand ambassador might be an hourly employee with a phone - What the journalist-to-Substack migration means for who you should actually pitch - How fragmented realities (see: Tylenol) make crisis comms about belief, not facts - The new PR job: mapping the micro-trust ecosystems that can make or break you - Why old-school tactics like the press release are quietly making a comeback Follow Well Said for honest conversations on communications, reputation, and trust. Tune in on Spotify, Apple Podcasts, and YouTube.

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About

We're Pia and Kelly, co-founders of Cuore. We met at Amazon new-hire orientation 13 years ago, sitting at different tables, and ended up desk neighbors on the communications team. We've spent our careers obsessed with how words change what happens next, in boardrooms, in hallways, in the text you reread three times before sending. Well Said is our podcast about connection as a human skill. We talk to coaches, chefs, journalists, and founders about what actually helps people reach each other when it matters. If you care about trust, communication, and saying things that land, this is for you.

Information

  • Creator
    Cuore Collective
  • Years Active
    2026
  • Episodes
    19
  • Rating
    Explicit
  • Copyright
    © Cuore Collective
  • Show Website
    Well Said

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