17 episodes

Hello and welcome to "Work Happy" - a podcast series focused on using technology to explore better ways of working. I'm your host, Alex Graves, Co-Founder & CEO of Silicon Reef, a leading SharePoint Development Agency and Microsoft Partner which creates people-led solutions that work. I've started this podcast to interview those who are leading the future of work within some of the biggest global brands including IKEA, The Cooperative and Virgin Media to name a few. At the end of a turbulent year that has radicalised the way we work, we'll also be delving into the stories behind the successes and failures of the working world during the pandemic. In each episode, we highlight key practical tips and new technology releases across M365 Teams, Sharepoint and Workplace Analytics for tech leaders and internal comms teams to implement. Our aim is to encourage people and organisations to find the balance between productivity, wellbeing and ultimately happiness at work. You can follow the show via our website at https://siliconreef.co.uk/ or on your favourite podcasting platform. Be sure to hit the subscribe button and please leave us a review if you're enjoying it - we'd love to hear your feedback or suggestions on brands you want to hear from. See you soon for episode 1!

Work Happy by Silicon Reef Silicon Reef

    • Business
    • 5.0 • 4 Ratings

Hello and welcome to "Work Happy" - a podcast series focused on using technology to explore better ways of working. I'm your host, Alex Graves, Co-Founder & CEO of Silicon Reef, a leading SharePoint Development Agency and Microsoft Partner which creates people-led solutions that work. I've started this podcast to interview those who are leading the future of work within some of the biggest global brands including IKEA, The Cooperative and Virgin Media to name a few. At the end of a turbulent year that has radicalised the way we work, we'll also be delving into the stories behind the successes and failures of the working world during the pandemic. In each episode, we highlight key practical tips and new technology releases across M365 Teams, Sharepoint and Workplace Analytics for tech leaders and internal comms teams to implement. Our aim is to encourage people and organisations to find the balance between productivity, wellbeing and ultimately happiness at work. You can follow the show via our website at https://siliconreef.co.uk/ or on your favourite podcasting platform. Be sure to hit the subscribe button and please leave us a review if you're enjoying it - we'd love to hear your feedback or suggestions on brands you want to hear from. See you soon for episode 1!

    How Pearson Epitomises Work Happy with VP Global Employee Comms, Kim England #S2E5

    How Pearson Epitomises Work Happy with VP Global Employee Comms, Kim England #S2E5

    Pearson is an educational company with a rich, 177 year history, and the global reach of its over-20k full time employees has impacted an unfathomable number of students. As a company ahead of its time in utilising video, flexi-time and WFH, they’ve quite literally written the book on remote working…
    We’re joined by Kim England, VP Global Employee Communications, to share the incredible plethora of ways that Pearson are epitomising the culture of Work Happy, their Remote Working Manifesto, measuring engagement on their well-populated social platform, and much more.
    This episode covers
    Keeping connected to a massive, global workforceFlexible working & identifying your best working hoursPearson’s social network Jive, and how it’s keeping their staff connectedEvolving Pearson’s long-standing values to reflect modern workingSupporting employee wellbeing through events, tailored content, and musicLinks and references at: https://siliconreef.co.uk/work-happy-podcast/

    • 45 min
    Orchestrating GSK’s Global Campaigns with Comms Director, Cheryl Field #S2E4

    Orchestrating GSK’s Global Campaigns with Comms Director, Cheryl Field #S2E4

    For a business the size of GSK operating around the globe, the comms challenges around language are more than just tone of voice - translating their messaging throughout the multinational pharmaceutical giant is a vital step for Communications Director Cheryl Field.
    With around 20k employees in the Pharma Supply Chain section of the business alone, finding the right channels and tools is key to spreading the essential messages to every corner of the company.
    Cheryl joins Alex this week on Work Happy to discuss the 3-pronged approach to measuring engagement, the growing prominence of video content, and how to reach the thousands of employees who aren’t desk-based.
    This episode covers
    Managing comms in a 20k-strong organisationDelivering messages to staff without company devicesThe prominence of video as a messaging toolOvercoming language barriers in a multi-lingual, multinational businessBalancing a single point of contact vs appearing where your audience isLinks and references at: https://siliconreef.co.uk/work-happy-podcast/

    • 35 min
    How NHS Digital Retains Staff & Puts Wellbeing First with Heads of Internal Comms, Helen Hartley & Penny Richards #S2E3

    How NHS Digital Retains Staff & Puts Wellbeing First with Heads of Internal Comms, Helen Hartley & Penny Richards #S2E3

    It’s often been said that two heads are better than one - so consider the collaboration between Penny Richards & Helen Hartley in their joint role as Head of Internal Communications at NHS Digital as an exhibition of the key role that effective communication plays in any organisation. 
    Naturally for NHS Digital, wellbeing is a priority for those working on the frontlines, in the back end, and everywhere in between. In this episode of Work Happy, we discover how Penny & Helen are measuring engagement, and using persona analysis to ensure their comms strategies combat an industry-wide focus on talent retention.
    This episode covers
    NHS Digital’s unique challenges with attracting and retaining talentMeasuring engagement and persona analysisInternal comms’ involvement in shaping work and wellbeing within a hybrid modelMaintaining boundaries between work and personal time, particularly considering Penny & Helen’s job-share setupWhat it means to Work Happy at NHS DigitalLinks and references at: https://siliconreef.co.uk/work-happy-podcast/

    • 45 min
    SharePoint News, Viva Connections & Employee Engagement with Martin from Silicon Reef #S2 BONUS 1

    SharePoint News, Viva Connections & Employee Engagement with Martin from Silicon Reef #S2 BONUS 1

    Internal news has been brought into the 21st century - gone are the generic weekly news emails, left to gather dust unread in employees’ inboxes. SharePoint, News Boost and Viva Connections present an appealing arsenal of tools for internal communicators to bring teams together.
    In this bonus episode of the Work Happy podcast, we’re taking a dive into Viva Connections, SharePoint’s helpful tools for boosting particularly pertinent new stories, and using data analytics to personalise & revolutionise the traditional email format.
    This episode covers
    How Viva Connections is creating a digital gateway for engaging with your usersUsing News Boost to prioritise key information amongst lots of newsStructuring your intranet to take full advantage of Microsoft’s toolsCombining the traditional email with personalised data to communicate important information more effectivelyA sneak peek of future developments in Microsoft’s ecosystemLinks and references at: https://siliconreef.co.uk/work-happy-podcast/

    • 32 min
    The Power of Data & Sentiment Analysis with Department for Transport’s Digital Channels Lead, Tom Miles #S2E2

    The Power of Data & Sentiment Analysis with Department for Transport’s Digital Channels Lead, Tom Miles #S2E2

    Engagement is more than numbers and metrics; the freedom to provide feedback, and the sentiment behind that feedback, is immensely important to employee engagement. It’s vital at the best of times, but with the so-called ‘Great Resignation’ on the horizon, the role of internal comms has never been more essential…
    Sharing how an open approach to intranet comments and sentiment analysis is helping keep the Department for Transport’s team in touch with their values. Tom Miles, their Digital Channels Lead, joins us on episode 2 of the new series of Work Happy to delve into using data to better understand their teams, the imminent uptake of hybrid events, and keeping internal communications’ seat at the table.
    This episode covers
    How Tom’s computer science background helps him fully utilise internal comms toolsUsing blogs and video to facilitate better engagement Sentiment analysis, and how to best use qualitative dataEncouraging live events and meetings through Teams as a part of a hybrid futureInternal Communications’ seat at the table, and how we can stay thereMinimising the impact of a post-pandemic increase in changing job rolesLinks and references at: https://siliconreef.co.uk/work-happy-podcast/

    • 51 min
    ‘Smart Working’ & Reviving Post-Boardroom Creativity with AXA Global Healthcare’s Head of Internal Comms, Joe Malone - #S2E1

    ‘Smart Working’ & Reviving Post-Boardroom Creativity with AXA Global Healthcare’s Head of Internal Comms, Joe Malone - #S2E1

    Work Happy is BACK for Series 2, with more visionary communicators from some of the largest brands across a variety of sectors sharing how their internal communications & Microsoft Technologies help shape culture and encourage their teams to Work Happy.
    Kicking off our return is AXA Global Healthcare’s Head of Internal Communications, Joe Malone. With past experience in journalism before working on internal comms with AXA Health, Joe is well equipped to compose clear and compelling messaging - a vital skill regardless of your channel mix.
    In the first episode of the new series, we discuss the ‘Smart Working’ approach that AXA has committed to providing, the vital role of data and feedback when refining your channels, and how we as internal communicators can shape culture and inspire creativity in new and novel ways.
    This episode covers:
    Internal communicators’ varied skill sets, and how journalism has helped in Joe’s roleHow you can foster culture through digital channelsLeveraging data and information to provide a the best channel mixThe hybrid workplace under AXA’s ‘Smart Working’ initiativeLinks and references at: https://siliconreef.co.uk/work-happy-podcast/

    • 50 min

Customer Reviews

5.0 out of 5
4 Ratings

4 Ratings

DiggaG ,

Communications information

Great insights and real example on how internal communications professionals are getting the most from the Microsoft 365 applications.

amandaksh ,

Informative & Entertaining

Really enjoy listening to the conversations between Alex and guests. Really interesting how each company is handling their internal comms during and post pandemic.

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