7 episodes

Hello and welcome to "Work Happy" - a podcast series focused on using technology to explore better ways of working. I'm your host, Alex Graves, Co-Founder & CEO of Silicon Reef, a leading SharePoint Development Agency and Microsoft Partner which creates people-led solutions that work. I've started this podcast to interview those who are leading the future of work within some of the biggest global brands including IKEA, The Cooperative and Virgin Media to name a few. At the end of a turbulent year that has radicalised the way we work, we'll also be delving into the stories behind the successes and failures of the working world during the pandemic. In each episode, we highlight key practical tips and new technology releases across M365 Teams, Sharepoint and Workplace Analytics for tech leaders and internal comms teams to implement. Our aim is to encourage people and organisations to find the balance between productivity, wellbeing and ultimately happiness at work. You can follow the show via our website at https://siliconreef.co.uk/ or on your favourite podcasting platform. Be sure to hit the subscribe button and please leave us a review if you're enjoying it - we'd love to hear your feedback or suggestions on brands you want to hear from. See you soon for episode 1!

Work Happy by Silicon Reef Silicon Reef

    • Business

Hello and welcome to "Work Happy" - a podcast series focused on using technology to explore better ways of working. I'm your host, Alex Graves, Co-Founder & CEO of Silicon Reef, a leading SharePoint Development Agency and Microsoft Partner which creates people-led solutions that work. I've started this podcast to interview those who are leading the future of work within some of the biggest global brands including IKEA, The Cooperative and Virgin Media to name a few. At the end of a turbulent year that has radicalised the way we work, we'll also be delving into the stories behind the successes and failures of the working world during the pandemic. In each episode, we highlight key practical tips and new technology releases across M365 Teams, Sharepoint and Workplace Analytics for tech leaders and internal comms teams to implement. Our aim is to encourage people and organisations to find the balance between productivity, wellbeing and ultimately happiness at work. You can follow the show via our website at https://siliconreef.co.uk/ or on your favourite podcasting platform. Be sure to hit the subscribe button and please leave us a review if you're enjoying it - we'd love to hear your feedback or suggestions on brands you want to hear from. See you soon for episode 1!

    How Comms Can Evolve Culture with UCL’s Head of Employee Experience, Kate Faxen - #6

    How Comms Can Evolve Culture with UCL’s Head of Employee Experience, Kate Faxen - #6

    Communications strategy in a world-renowned educational institution is a tall order, and for UCL’s Head of Employee Experience Kate Faxen, keeping the best interests of its staff at heart is essential as we come back to the workplace.
    Giving Alex a look at how the “Belong” programme and data from regular staff feedback is guiding the decisions that UCL are making, Kate joins us for episode 6 of ‘Work Happy’ to break down their evolving mix of channels, how senior staff sponsorship can usher in cultural shifts, and the inspiring values that are regularly reminded to UCL by an unusual source - a centuries-old philosopher’s dead body...!
    This episode covers
    How UCL are helping their staff come back to work safely and confidentlyThe overlap between communication strategies and cultural changeUsing data to really connect with the issues affecting colleaguesTweaking the channels used to maximise reach and engagementConnect with Alex: https://www.linkedin.com/in/iamalexgraves/
    Links & references at: https://siliconreef.co.uk/work-happy-podcast/

    • 46 min
    A Global Approach to Flexi-Working with TUI’s Dawn Robinson & Samantha Dye - #5

    A Global Approach to Flexi-Working with TUI’s Dawn Robinson & Samantha Dye - #5

    As challenging as 2020 was for all of us, worldwide travel bans proved to be an incomparable hurdle in the travel industry. Now as the dust settles and the allure of abroad seems stronger than ever before, TUI are taking notes on the lessons from lockdown and implementing them throughout their global team.
    TUI’s Dawn Robinson and Samantha Dye join us on ‘Work Happy’ to detail the degree of flexibility that’s expected from a future workplace, consider how they’ve shifted channels to invite more interaction among staff, and what makes a truly engaging virtual experience.
    This episode covers
    Shifting content and channels to suit more virtual workAllowing people to keep a better life balance, not just work-life balanceTUI’s ‘Flexible As You Like’ approach to remote workTrying new approaches to delivering team-building contentConnecting colleagues across the globeConnect with Alex: https://www.linkedin.com/in/iamalexgraves/
    Links & references at: https://siliconreef.co.uk/work-happy-podcast/

    • 56 min
    Motivating the RNLI’s lifesaving family with Internal Comms Manager and Officer, Jess Noble and Hayley Johnston - #4

    Motivating the RNLI’s lifesaving family with Internal Comms Manager and Officer, Jess Noble and Hayley Johnston - #4

    There are few endeavours more noble than saving lives on our coastlines, so looking after your staff and nurturing the family spirit is a key contributor to the success of a lifesaving charity such as the RNLI. 
    For an organisation which has historically relied on working in person, the task of strengthening their internal communications required bold, fun initiatives from Internal Communications Manager Jessica Noble, and Internal Comms Officer Hayley Johnston.
    Find out how RNLI’s weekly film update, wellbeing campaign, increased use of Yammer, and jovial content has brought the RNLI family together like never before.
    This episode covers
    How RNLI’s internal comms directed the business through uncertaintyPositive reception for the charity’s weekly film updateRNLI’s 3 most important principles, and their One Crew pledgeKeeping internal communications fun in the face of adversityConnecting people with RNLI’s culture through their new intranetLaunching a new wellbeing campaignConnect with Alex: https://www.linkedin.com/in/iamalexgraves/
    Links & references at: https://siliconreef.co.uk/work-happy-podcast/

    • 43 min
    Crafting Virgin Media’s authentic internal network with Internal Communications Director, Jess Lonsdale - #3

    Crafting Virgin Media’s authentic internal network with Internal Communications Director, Jess Lonsdale - #3

    Connecting with employees in a business environment can be approached in much the same way you would a customer, where authentic content with the audience at the heart of the conversation is paramount. Such is the approach taken at Virgin Media by their Internal Communications Director, Jess Lonsdale.
    On episode 3 of ‘Work Happy’ Jess joins us to talk about the values at Virgin’s businesses that have kept her with the company for nearly 15 years, the evolution of their collaborative work through Office 365, and how the formula for a winning team requires attention to both “me” and “we”.
    This episode covers
    Overhauling Virgin Media’s approach to their intranetUsing MS Teams to vary Virgin’s communications channelsImportance of authenticity in contentPutting employees at the heart of comms like they would a customerThe “me” and “we” of having an effective teamIncorporating ‘welldoing’ into Jess’ outlook on Work HappyConnect with Alex: https://www.linkedin.com/in/iamalexgraves/
    Links & references at: https://siliconreef.co.uk/work-happy-podcast/

    • 41 min
    Co-Op’s strategy for connecting it’s colleagues with Channel Strategy Manager, Rebecca Sykes - #2

    Co-Op’s strategy for connecting it’s colleagues with Channel Strategy Manager, Rebecca Sykes - #2

    With over half a decade of experience at Co-op, Rebecca Sykes has been taking strides to overhaul their approach to communications among their 70,000 colleagues. While this is no small task, the rewarding nature of celebrating their team’s stories has driven the creation of such campaigns as ‘Safer Stores, Safer Colleagues’, and their contributions to diversity and inclusion.
    In this second episode of ‘Work Happy’ Rebecca goes in depth on the introduction and implementation of Office 365 and how it’s already led to tangible benefits, as well as her approach to the difficult task of benchmarking the success of internal communications campaigns.
    This episode covers
    Modernising Co-op’s comms protocols with Office 365The benefits of spreading messaging across different channelsBenchmarking and measuring the success of comms campaigns Co-op’s dedicated support for colleagues’ mental healthWhat to expect from “the next normal”Shifts in the job market and locations of their colleaguesConnect with Alex: https://www.linkedin.com/in/iamalexgraves/
    Links & references at: https://siliconreef.co.uk/work-happy-podcast/

    • 44 min
    Building IKEA’s culture of togetherness with CEO Communication Leader & Global Head of Co-Worker Communication, Daniela Rogosic and Guy Britt - #1

    Building IKEA’s culture of togetherness with CEO Communication Leader & Global Head of Co-Worker Communication, Daniela Rogosic and Guy Britt - #1

    Welcome to the SERIES PREMIERE of Work Happy - a podcast series focused on using technology to explore better ways of working. 
    We’re kickstarting this podcast with a breakdown of the methods behind IKEA’s incredible, almost family-like culture. From their emphasis on togetherness, to their dedication to highlighting motivating stories from stores around the world through Yammer, there’s no stronger advocate for IKEA’s internal communications strategy than Daniela Rogosic and Guy Britt. 
    IKEA’s CEO Communication Leader and Global Head of Co-Worker Communication both join Alex Graves, Founder & MD of Silicon Reef and host of ‘Work Happy’, to pull back the curtain on ‘Flatpack TV’, how they connect with a workforce that are predominantly on the shop floor, and picking the right channels to encourage their teams to look after one another.
    This episode covers
    Communicating with a workforce largely away from PC’s and laptopsThe strengthened culture provided by IKEA’s ‘Bible’Creating the ‘Flatpack TV’ show for its staffIKEA’s view on the future of working flexiblyEmphasising conversations over monologues at their eventsSupporting mental health, and the ways co-workers lift each otherConnect with Alex: https://www.linkedin.com/in/iamalexgraves/
    Links & references at: https://siliconreef.co.uk/work-happy-podcast/

    • 37 min

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