Money Box

BBC Radio 4

The latest news from the world of personal finance plus advice for those trying to make the most of their money.

  1. 10 HR AGO

    Pension Delays Apology and Romance Scams

    The Chief Executive of Capita Public Services has apologised for the serious delays thousands of civil servants are facing simply to get paid their pensions. Richard Holroyd was speaking to MPs on the Public Accounts Committee on Thursday when he admitted his service was "overwhelmed" when it took over the running of the civil service pension scheme in December. We'll get reaction from people affected and hear from Sir Geoffrey Clifton-Brown, the Conservative Chair of the Public Accounts Committee. Love might be in the air for some today - but with the roses and candlelight, comes a warning about criminals working in the shadows to trick people into giving away their money. Romance scams are types of fraud when a scammer pretends to be in a relationship with someone to gain money or personal information from them. They often start online or on social media. More than twenty million pounds was lost to romance scams in the first half of last year, up more than a third compared to 2024. We'll hear from one listener who says he lost £30,000 to a romance scam. How will a planned replacement to the Lifetime ISA work and what will it mean for people who’ve already got one? And what to do if you think you might be eligible for the Warm Homes Discount this winter but haven't had the payment yet. Presenter: Paul Lewis Reporter: Dan Whitworth Researchers: Jo Krasner and Niamh McDermott Editor: Jess Quayle Senior News Editor: Sara Wadeson (First broadcast 12pm Saturday 14th February 2026)

    25 min
  2. 7 MAR

    Credit Card Debt and Civil Service Pensions

    Debt charity StepChange says its research suggests around 2.5mn people who have debt on a credit card have paid more in interest, fees and charges over the past 18 months than they have repaid off the debt itself. Its survey of 6,000 adults, done by the polling organisation YouGov, found 1 in 20 adults had this persistent credit card debt. Its calling on the regulator, the Financial Conduct Authority, to improve the lending rules to stop debt building up and and ensure banks are intervening sooner to support customers in difficulty. The FCA says its rules mean that lenders should only provide credit to people who can afford to repay. The government has started a hardship fund because thousands of newly retired civil servants have been kept waiting months for their pensions to be paid. The Public and Commercial Services union, which represents many civil servants, has described the situation as "catastrophic" and is calling for urgent action to put things right. In a joint statement Capita and the Cabinet Office said they are "deeply sorry for the worry, frustration, and distress this has caused." Adding they both take this responsibility "very seriously and are urgently working together to put this right." New figures show that banks are refunding more of the money stolen from customer accounts, following new rules which force them to do so. And as the big lenders offer mortgages worth six times people’s salary, what does this mean for borrowers? Presenter: Paul Lewis Reporters: Dan Whitworth, Jo Krasner and Niamh McDermott Editor: Jess Quayle Senior News Editor: Sara Wadeson (First broadcast 12pm Saturday 7th February 2026)

    25 min
  3. 28 FEB

    Report Fraud and Student Loans

    Billions of pounds is lost each year to fraud, be that by criminals simply stealing someone's money or by thieves tricking victims into giving them their details before draining their bank accounts. It's a crime that is massively under-reported, with very low conviction rates too. To tackle this, a new agency's been created called 'Report Fraud'. It replaces the problematic "Action Fraud" which had been the place for victims to report fraud for over a decade. Paul Lewis interviews Chief Superintendent Amanda Wolf who's the Head of Report Fraud. There are calls for a cut in the interest rate on some student loans. In recent weeks some graduates have been saying they feel they were missold their loans, because they're only paying off interest on what they owe, despite high levels of payments. The Department for Education says that its making what it called "tough but fair" decisions to protect taxpayers and students. We'll discuss that with the Higher Education Policy Institute. There is growing pressure from charities and MPs for the government to introduce statutory regulation of the bailiff sector in England and Wales as a matter of urgency. Campaigners say it's about making sure people who are in debt aren't on the receiving end of bad practice form bailiffs breaking the rules. And half a million households on heat networks now have new protections when it comes to their heating bills. Presenter: Paul Lewis Reporters: Bisi Adebayo and Dan Whitworth Researcher: Niamh McDermott Editor: Jess Quayle (First broadcast on Radio 4 12pm Saturday 31st January 2026)

    25 min

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The latest news from the world of personal finance plus advice for those trying to make the most of their money.

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