Sidekick COO

Sandra B
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I help overworked, overwhelmed, multi-hatted entrepreneurs like you become CEOs of your very own sustainably scalable and powerfully profitable business through proven business tips, practical processes, and a touch of tough love. Heavy on the love!

  1. 06/04/2023

    3 AI Game-Changers for Online Entrepreneurs

    Let's take a fun journey through some fun and interesting AI tools that could change your business! We'll also cover some AI news about Searchie's up-and-coming features. 00:00 Introduction 00:13 beautiful.ai makes creating presentations incredibly easy - and beautiful! 04:40 AdCreative.ai creates great social media content with about a hundred options in seconds 09:02 AutoDraw from Google converts your squiggles into nice looking drawings 10:25 Noty.ai transcribes your Zoom calls, summarizes them for you, pulls out all of the action items, and even lets you create notes to yourself on the fly 17:20 Otter.ai doesn't seem to have many AI features... 17:57 Exciting new developments over at Searchie 21:40 Leave a comment!

    20 min

  2. 23/03/2023

    Going Crazy Meta With ChatGPT 4.0

    Making an amazing prompt for ChatGPT is tough because it's hard to know where to start. But what if there was a simple trick? A trick you can just copy/paste giving it just the roughest idea of what you want, and have ChatGPT create the perfect prompt for you? 00:00 Introduction 01:00 The value of ChatGPT in generating content and research. 02:00 Introduction to Merlin, a Chrome extension to help with replying to texts. 04:00 Using ChatGPT for research, even though its knowledge is limited to September 2021. 05:00 Using prompt-based tools to improve interaction with ChatGPT. 07:00 Creating a custom prompt for finding the best project management tool. 09:00 ChatGPT recommends Trello for a one-person virtual assistant business. 11:00 Adjusting the prompt to include a budget constraint. 12:00 ChatGPT recommends Toggle Plan when given a budget of up to $50 per month. Merlin: https://app.getmerlin.in/plans The Prompt Template Act as a prompt generator expert for ChatGPT. You will engineer the perfect custom prompt for me to use to [THING YOU NEED IT TO DO]. To do that, please ask a series of targeted questions one at a time. You will use the answer to each question to guide subsequent questions, refining the information you gather to ultimately generate a comprehensive and effective prompt that will yield the most useful and relevant response from ChatGPT. Consider the key elements of a good prompt, such as context and detail, to optimize the final product. Place any variables in square brackets.

    16 min

  3. 16/03/2023

    4 Do's and 1 Don't for Amazing Customer Service!

    This video is jam-packed with tips and tricks designed to help you surprise & delight your customers with knock-your-socks-off customer service, while SAVING YOU TIME and a lot of stress! 00:00 Intro 00:51 Have a customer service policy or process 03:21 Ask questions! 04:10 Delegate your customer service 05:20 Embrace good AND bad feedback 09:08 Negative feedback doesn't equal "not a fit" 13:07 Put your contact info and response time everywhere people might look for it 14:11 Set an out-of-office with a FAQ 15:01 How and WHY to send quick replies when you don't have time 16:55 FULL WALKTHROUGH - Setting up a Boomerang follow-up system 22:01 Quick review and summary

    23 min

  4. 09/03/2023

    How To Prep For A Successful Vacation (Even When You're Indispensable)

    How do you go on vacation without your clients all leaving you? How do you go away without spending your entire time on your phone or laptop trying to keep everything together? Here are my big lessons on how to successfully go on vacation, come back, and feel refreshed and happy instead of rushed and anxious! 00:00 Introduction  00:30 What does a "successful vacation" even look like?  00:51 How to book in advance  01:46 Building in buffer days 02:20 Gather your documents in one place 04:21 Tell everybody and set boundaries 06:51 Remind everybody... OFTEN! 07:22 Set your "out of office" 09:24 How to use the buffer days 12:15 Summary of the main steps

    14 min

  5. 03/03/2023

    Five Things I Wish Someone Told Me When I First Launched My Business

    These are the five things I wish someone had told me when I started my business. What are your top 5? 00:00 Introduction 00:20 No one knows what they're doing 03:55 Take advice with a grain of salt 07:12 Watch your cashflow 09:44 It's okay to say no 10:21 Sometimes you HAVE TO say no   #businesssuccess #professionaldevelopment #entrepreneurship

    13 min

  6. 13/02/2023

    Hard Client Conversations

    Here's my hard-won advice on how to handle hard conversations with clients - either they cut off contact after a proposal has been sent, or don't pay your invoices, or try to push you out of your scope of work. A process should be established with clear timelines and methods of communication outlined in the contract. Attention should be paid to any scope changes, and being understanding and kind is important when following up on invoices and payments.   00:00 Handling the Hard Conversations: Prospect Ghosting, Scope Creep, and Invoices 04:57 Establishing Processes to Handle Clients Who Ghost You 10:19 Learn How To Say No and Manage Invoices With Kindness and Compassion

    15 min

  7. 26/01/2023

    Smart Investing in Professional Development

    It can be tempting to overspend on professional development! Professional development is an important part of businesses in terms of helping hone your skills, increase productivity, and enhance the business's bottom line. To maximize the Return On Investment (ROI) of professional development, look at what you'll learn and how the takeaways will impact your business when choosing a course. But here's the thing: the best option might not be to put that money in professional development. It might actually be better (and more cost-effective) to hire an employee or contractor. Keep track of the results of any investment and avoid spending more than 5% of your salary on professional development. On the advertising front, businesses should be thinking about why they are spending money and how the purchase will be utilized. Sometimes it just makes sense to Google it on your own rather than doing someone's paid course.

    15 min

  8. 19/01/2023

    What KPIs Should I Track In My Business

    Key Performance Indicators (KPIs) are the numbers that tell you what's happening in your business. You can rescue a failing launch, get ahead of staffing problems, and see what's coming ahead of time. Brought to you by Scale Society https://AnyOldTask.ca/Scale 00:00 Introduction 00:12 The short answer 00:30 Cashflow 00:52 Revenue & Profit Margin 01:59 Your Main Number 02:55 Some good examples of "Main Numbers" 03:38 For everything else! 03:50 Profit per lead and conversion rate 04:40 Using KPIs in a specific project for time management 05:55 Finding KPIs elsewhere 06:25 Customer Service KPIs 07:02 Don't look at too much data! 07:28 KPIs for a launch, and troubleshooting a launch 09:10 How many metrics should I be looking at? 09:30 Scale Society

    11 min
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About

I help overworked, overwhelmed, multi-hatted entrepreneurs like you become CEOs of your very own sustainably scalable and powerfully profitable business through proven business tips, practical processes, and a touch of tough love. Heavy on the love!

Information

  • Creator
    Sandra B
  • Years Active
    2022 - 2023
  • Episodes
    23
  • Rating
    Clean
  • Copyright
    © 2022
  • Show Website
    Sidekick COO