Event Matters

Kershaw Partners

Welcome to the Event Matters Podcast, a new podcast from Kershaw Partners about the realities of running, growing and scaling event businesses today.  Hosted by David Watt, each episode keeps things open, honest and practical so you walk away with ideas you can use the same week.   Expect straight-talking updates on the market, candid conversations with expert leaders from across venues, agencies, caterers and suppliers and the wider industry, plus valuable insights and advice you can implement within your own business.

  1. Leading with Positivity and Purpose with Lisa James

    1 DAY AGO

    Leading with Positivity and Purpose with Lisa James

    Lisa James, founder of the Wentworth Collective is known for her 30 years in hospitality, high-end event creation, and her candid insights on leadership, wellbeing, and cultural transformation. In this episode, Lisa shares her inspiring journey from a travel-obsessed airline baby to a leader who champions positivity, strong values, and authentic relationships in the events industry. Discover how her early experiences shaped her approach to leadership, client service, and supporting her team, alongside her honest insights on motherhood, menopause, and mental wellbeing. We discuss: How growing up as an airline child influenced Lisa's passion for hospitality and service excellenceThe pivotal shift from doing to leading when stepping into her CEO roleBuilding a culture based on values like kindness, loyalty, and excellenceThe importance of authenticity, emotional intelligence, and vulnerability in leadershipLisa’s insights on mentoring, giving back, and the power of positive conversationsNavigating motherhood, menopause, and health challenges in the workplaceThe role of trust, communication, and creating safe environments for teams and clientsHow her experience with travel, languages, and cultural exposure enriches her event creationFuture ambitions, including consulting, public speaking, and mentoring Whether you’re scaling a business or seeking a fresh perspective on how positivity and relationships fuel success, Lisa’s powerful stories and expert advice are your blueprint for making an impact both personally and professionally.

    1hr 6min
  2. From Hospitality to Global Events: Cindy Eisenhuth’s Journey

    4 MAR

    From Hospitality to Global Events: Cindy Eisenhuth’s Journey

    In this episode, Cindy Eisenhuth shares her extraordinary transition from London's high-end restaurant scene to managing some of the world's most prestigious air shows and events. After moving across the world from Australia to the UK, she joined London at the height of a culinary boom. Having opened multiple restaurants, worked under the leadership of Gordon Ramsay, and soaked up every bit of the premium hospitality sector, Cindy went on to establish her own company, CLE, delivering events across the globe. In this episode, she reveals how her meticulous hospitality background has fuelled success in the demanding world of international event management. Expect insights on: The influence of high-end hospitality standards on event deliveryBuilding and maintaining long-term client relationships through meticulous planning and trustLeadership, team culture, and the importance of attitude in event executionAdapting systems and frameworks for global, diverse venuesTraining, onboarding, and fostering passion among young industry professionalsLessons learned from working at iconic restaurants with legendary chefsThe significance of consistent communication and boundary-setting with clientsThe role of storytelling, body language, and guest experience in creating memorable eventsThis episode is packed with lessons on leadership, quality, and passion from a true industry stalwart. Cindy’s stories are the ultimate examples of excellence and resilience.

    52 min
  3. The Power of Food in Reclaiming Corporate Culture with Jason Mulhall

    18 FEB

    The Power of Food in Reclaiming Corporate Culture with Jason Mulhall

    In this engaging conversation, Jason Mulhall, founder of Karnival, shares his unique journey from law to banking and consultancy to the vibrant world of street food and events. He discusses the important role that consultancy skills have played in running a successful business, the logistics of managing street food events, and the significance of food in corporate culture. Jason also reflects on the future growth of Karnival, the challenges and opportunities in the food landscape, and offers valuable advice for aspiring entrepreneurs.  Jason shares his perspective on getting into entrepreneurship young: the value of having fewer responsibilities and the importance of seizing the opportunity to try while you can. In the current landscape, he outlines why even a brief time spent taking risks and exploring entrepreneurship will benefit your future career, wherever you might end up. Expect a true peek behind the curtain at running an events business, topped off with our signature rapid-fire round. Key Takeaways: The importance of following a passion, even if it takes you an unconventional routeWhy consultancy skills, such as attention to detail and presentation, are crucial in businessHaving a thorough selection process and onboarding when establishing partnerships is essential for successThe significant role food plays in enhancing corporate culture and employee satisfactionThe struggles of rising costs and reduced consumer spending in the food industryWhy it is so important to take risks in entrepreneurship while you have fewer personal responsibilities

    1hr 2min
  4. Harnessing the Power of ADHD in Business

    28 JAN

    Harnessing the Power of ADHD in Business

    In this episode of the Event Matters podcast, Jason Brown, Founder and CEO of Technical Solutions, shares his unconventional journey into the events industry. He discusses the impact of ADHD on his career, the importance of a client-first business model, and the evolution from a hands-on operator to a CEO.  Navigating a unique trajectory from the military to freelancing to running a business, Jason has learned first-hand the value of strong communication within a team. He emphasises the significance of workplace culture, mentorship, and the need to inspire the next generation of entrepreneurs. David and Jason’s conversation also touches on the challenges of generational differences in the workplace, and the strategies that have helped overcome them. Jason speaks candidly about his battle to achieve work-life balance, and the challenges of being a dad while scaling a business. His supportive team, mentors and openness to adopting new technology has been instrumental in this. As a CEO with both ADHD and dyslexia, Jason shares how AI and project management tools have leveled up organisation, client communications and tender applications, allowing for enhanced accuracy and efficiency across the business. Key takeaways include: How ADHD can be a secret weapon when pursuing passionsThe power of a customer-first approach over a profit-first oneThe mindset shift required to transition from operator to CEOWhy building a strong team culture is essential for business successTailored communication as a solution to generational differences in the workplaceThe benefits of mentorship and mastermind groups for personal and business growthWhy we should be inspiring young people to pursue entrepreneurship

    1hr 8min
  5. 21 JAN

    The Importance of Investing in People for Event Business Owners

    In this January edition of Event Matters, David Watt is joined by Kershaw Partners, Mike Kershaw and Richard Dean, for an honest but optimistic conversation about what the coming year will bring for the events industry. 2025 marked a challenging year for events, and a noticeable strain has been felt across the sector. Despite this, Kershaw Partners are excited for what's to come. In this discussion they tackle some of the challenges facing events businesses, what 2026 will bring for the industry, and how business owners can best use the quieter months to prepare for busy periods later in the year. They dig into the good, the bad, and the ugly of AI adoption, reminding business leaders of the need to invest in upskilling their people, even with shiny new technology available. The trio reflects on different use cases for AI and asks the question – what does an increasingly online and AI-powered world mean for the future of events?   With a new year upon us, this episode offers a practical and insightful look at the current event landscape, and offers actionable ideas for business leaders to make the best of 2026.  Expect key takeaways about: How to use the quieter months of the year to prepare for busy periodsThe pros and cons of AI adoptionNot neglecting your people when investing in new technologyHow teams and all levels benefit from mentoring and the experience of othersWhy defining a clear business vision is key to successThe importance of surrounding yourself with good people

    33 min

About

Welcome to the Event Matters Podcast, a new podcast from Kershaw Partners about the realities of running, growing and scaling event businesses today.  Hosted by David Watt, each episode keeps things open, honest and practical so you walk away with ideas you can use the same week.   Expect straight-talking updates on the market, candid conversations with expert leaders from across venues, agencies, caterers and suppliers and the wider industry, plus valuable insights and advice you can implement within your own business.