Ecomm Breakthrough

Josh Hadley

Unlock the full potential and growth in your business. Join Josh Hadley, a successful 8-figure e-com business owner and investor as he interviews highly successful CEOs and business owners who share specific actions you can take today to help your business reach its full potential and leave a lasting impact on the world. Whether you sell on Amazon FBA, Shopify, BigCommerce, WooCommerce, Walmart, ClickFunnels, or Etsy you'll learn what is working for the most successful business leaders in eCommerce. Each eCom breakthrough episode is filled with strategies you can implement to help you scale to 8 figures and beyond. Here's a small list of the topics we will cover: - How to find new products to sell - How to find good manufacturers - How to manage cash flow - Inventory management (shipping & logistics) - Optimizing sales pages for conversion - How to successfully launch a new product on Amazon.com - Product ranking & optimization - Amazon PPC management - Implementing business operating systems - Driving external traffic to Amazon - Preparing to exit - How to hire and build a team with A-Level talent - Leadership skills

  1. 1 DAY AGO

    Throwback: Are You Missing Out on 40% of Your Revenue? The Power of Email Marketing for Amazon Sellers

    In this episode, e-commerce expert Norm Farrar shares actionable strategies for Amazon sellers to build and engage their own audiences. He discusses using insert cards to collect customer emails through offers like free products, warranties, and cookbooks, and emphasizes the importance of email marketing to boost revenue. Norm explains how to create and repurpose valuable content, such as chef-sourced recipes, across Amazon posts and social media. He also highlights the benefits of hosting live cooking shows on Amazon Live and using video creation services to enhance product listings, offering practical tips for optimizing Amazon sales and brand growth. Chapters: Introduction to Norm Farrar (00:00:00)Host introduces Norm Farrar, his background in e-commerce, and his Amazon podcast. Case Study: Email List Building with Insert Cards (00:00:33)Norm shares a case study about a beauty company collecting 280,000 emails via insert cards but not utilizing them. Insert Card Offers: Free Products and Extended Warranties (00:01:36)Discussion of effective insert card offers, including free products and extended warranties to collect customer emails. Meal Plans, Cookbooks, and Recipe Content Strategy (00:03:20)Norm explains using meal plans and cookbooks to collect emails, and sourcing recipes from chefs and culinary students. Repurposing Content: Newsletters and Amazon Posts (00:04:34)How recipes and user-generated content are repurposed for newsletters and Amazon posts to engage customers. Mindset Shift: Value-Driven Email Marketing (00:05:00)Host reflects on providing value through email, not just sales pitches, and repurposing content across channels. Amazon Live Cooking Show Launch (00:06:52)Norm introduces their new Amazon Live cooking show featuring chefs and culinary students using their products. Live Content Strategy and Product Demonstrations (00:07:45)Details on using live cooking shows to demonstrate products, increase engagement, and gain followers. Video Content Creation and Repurposing (00:09:07)Norm discusses creating videos with influencers, repurposing video content for Amazon, social media, and YouTube. Using Billo for Video Production (00:10:38)Introduction to Billo, a service for affordable, high-quality product videos, and how to use them for marketing. Three Actionable Takeaways for E-commerce Brands (00:12:57)Host summarizes key takeaways: business planning, building an email list, and repurposing content. Amazon Internal Tools for Listing Optimization (00:14:46)Norm recommends using Amazon’s internal tools for listing optimization and growth opportunities to increase sales. Closing Remarks (00:16:21)Host thanks Norm for his insights and wraps up the episode. Links and Mentions: Tools and WebsitesAmazon LiveAmazon Seller CentralStrategies and ConceptsEmail List Building: 00:01:08Insert Cards for Email Collection: 00:02:06User-Generated Content: 00:04:34Content Repurposing: "00:09:07Listing Optimization Tools: 00:14:46 Transcript: Josh 00:00:00  Today I'm super excited to introduce to you Norm Farrar. Norm specializes in providing e-commerce and online marketing services for brands. He has worked with fortune 500 companies such as Coca-Cola, Mercedes-Benz, and 20th Century Fox since the early 1990s. Norm has focused on helping entrepreneurs optimize their operations and unlock their businesses potential. Presently, he is the host of the popular Amazon podcast lunch with Norm. So welcome to the show, Norm. Norm 00:00:32  Hey, glad to be here. Josh 00:00:33  So, Norm, I wanted to ask, you know, what are some of the best practices that you see with that? And maybe do you have any case studies or maybe some examples that you might be able to share with us, just to kind of spark some ideas in people's mind of the various opportunities that do lie in, you know, building your own audience off of Amazon from those insert cards. Norm 00:00:55  Well, and it's a good and bad story, but I know we were working with a beauty company who had built an email list up to 280,000 emails. Norm 00:01:08  Wow. But he would not. He never. He thought it was inconvenient. It would inconvenience people if he sent them emails. Josh 00:01:18  That doesn't make sense. Norm 00:01:19  280,000 emails. So yeah, that that that wasn't, that wasn't a smart move, but, Josh 00:01:27  Attracting. I mean, how did he attract 280,000 people to give him their email address? Right. Like, do you know what the offer was? Norm 00:01:36  Yeah. Well, different beauty products. So what it would be is you could go. You could go to the insert. It would go to a landing page. The landing page, would offer them one of his other products. So if you had the shampoo conditioner, you could have the, what's called keratin treatment, or you could have, there was, some serums and stuff like that, but you were offered a free product. So in the $10. Josh 00:02:06  In the insert card on the insert card, it says, hey, claim your free product I assume then yeah. Okay. Norm 00:02:13  Yeah. So all it did was send. Norm 00:02:16  He got the email address and the address because he had to send the product. So he had, he had it all and he did not and would not send out a single email. Josh 00:02:29  Fascinating. Yeah. Which is you know, going back you kind of shared that stat that you think that people are missing out on 40% of revenue just by not implementing, you know, additional as. Yeah. Right. Norm 00:02:43  You sell a million bucks, you're missing out a 400,000. Josh 00:02:46  Fascinating. Yeah. Any other stories or examples of, like, insert cards or, you know, ways that work to get people to provide their email address? Norm 00:02:56  Well, there's always the extended warranty. So that is something, again, going back to the knife company, extended warranty. So it's a lifetime warranty. Okay, great. That's a lifetime warranty anyway. Basically. But, you know, it's a lifetime warranty. another one was just like I was talking to you about before. A knife with the honing rod. Okay, great. Norm 00:03:20  another one that worked for that company was the meal plan and cookbook. So you can either download and get a weekly email. So what's in that weekly email with the weekly plan? Well, there's some sort of promotion. It wasn't all the time, but there was either just some recipes. So this is something that we did as well. We went out and we, talked to chefs and we talked to culinary schools, and we gave them, very expensive knife. And so the deal was we'll supply the whole class with these very expensive knives. if they provide us with a recipe and spread it out on their social media, tag us on their social media. So we got a ton of user generated content and we got a ton of Recipes. So what do we do on Amazon posts? We provided recipes. So that started to get a very unique following. And then because of that, we ended up getting all this really cool stuff that we could put onto this other page, fill in to the newsletter, and when people got their newsletter, they got recipes, which ended up being two full, really incredible recipe books. Norm 00:04:34  So now we give away the recipe books. But we could peel off one recipe at a time, which people enjoyed, you know? And we didn't do it, but you could have even segmented it further. If the person was vegan, you could just send them vegan recipes or vegetarian or, you ...

    16 min
  2. 3 DAYS AGO

    Amazon Supply Chain Secrets with Ephraim Ausch

    Ephraim Ausch, Chief Logistics Officer at Tactical Logistic Solutions. With years of hands-on experience helping brands navigate the complexities of Amazon FBA and global supply chains, Ephraim has been instrumental in guiding 7-figure sellers to scale with smarter, more reliable shipping and logistics strategies. At Tactical Logistic Solutions, he oversees everything from freight forwarding and customs clearance to warehousing and FBA prep, ensuring sellers not only get their products where they need to be, but also protect their margins and scale with confidence. Highlight Bullets > Here’s a glimpse of what you would learn….  Challenges in e-commerce logistics for Amazon sellers scaling from seven to eight figures.Rising costs associated with Amazon's logistics services and AWS.Navigating tariffs and understanding shipping terms (DDP, FOB, EXW).Impact of increased competition from overseas sellers, particularly from China.Strategies for optimizing logistics to maintain profit margins.Importance of understanding Amazon's evolving inbound shipping policies.The role of third-party logistics (3PL) versus Amazon's own logistics services.The significance of brand storytelling in competing against price-focused overseas sellers.Recommendations for diversifying sales channels beyond Amazon.The necessity of consulting with logistics experts to improve supply chain management.In this episode of the Ecomm Breakthrough Podcast, host Josh Hadley interviews Ephraim Ausch, Chief Logistics Officer at Tactical Logistics Solutions. They discuss the evolving challenges Amazon sellers face, including rising logistics costs, tariff complexities, and intense competition from overseas sellers. Ephraim shares actionable strategies for optimizing supply chains, navigating shipping terms, and maintaining profit margins. The conversation also covers the importance of brand building, diversification across marketplaces, and leveraging expert consultants. Practical advice and industry insights make this episode essential listening for e-commerce entrepreneurs aiming to scale and stay competitive. Here are the 3 action items that Josh identified from this episode: Audit Your DDP Strategy for Potential 10-15% Tariff SavingsWork with a customs consultant to analyze if having your manufacturer ship DDP (Delivered Duty Paid) makes sense for your products. Break down your product components (e.g., plastic handle vs. steel blade) on commercial invoices to potentially reduce duty classifications. This only works if your supplier's margins allow for it and they're willing to be the official shipper.Switch from Placement Fees to 5-Way Splits for Better CoverageStop paying Amazon placement fees and instead do 5-way splits into multiple fulfillment centers. This distributes your inventory across 9-12 locations per split, improving delivery speed to customers nationwide and potentially increasing sales by 4-10%. Use a flat-rate freight service to avoid high trucking costs for partial loads.Build a Supply Chain Buffer SystemAlways maintain backup inventory outside of AWD/FBA - whether in your garage, basement, or a 3PL warehouse. This protects you from Amazon delays, lost shipments, or FC transfer bottlenecks. Running out of stock can permanently damage your listing's ranking, so having a contingency plan is essential for protecting your sales velocity.Resources mentioned in this episode: Josh Hadley on LinkedIneComm Breakthrough ConsultingeComm Breakthrough PodcastEmail Josh Hadley: Josh@eCommBreakthrough.comAmazon Global Logistics (AGL)DDP (Delivered Duty Paid)EXW (Ex Works)AWB (Amazon Warehouse and Distribution)FBA (Fulfillment by Amazon)Seller CentralSmart ScoutSeller BoardHelium 10PerplexityTraction by Gino WickmanVistageSpecial Mention(s): Adam “Heist” Runquist on LinkedInKevin King on LinkedInMichael E. Gerber on LinkedInRelated Episode(s): “Cracking the Amazon Code: Learn From Adam Heist’s Brand Scaling Secrets” on the eComm Breakthrough Podcast“Kevin King’s Wicked-Smart Tips for Building an Audience of Raving Fans” on the eComm Breakthrough Podcast“Unlocking Entrepreneurial Greatness | Insider Secrets With E-myth Author Michael Gerber” on the eComm Breakthrough PodcastEpisode Sponsor Sponsor for this episode... This episode is brought to you by eComm Breakthrough Consulting where I help seven-figure e-commerce owners grow to eight figures.  I started Hadley Designs in 2015 and grew it to an eight-figure brand in seven years. I made mistakes along the way that made the path to eight figures longer. At times I doubted whether our business could even survive and become a real brand. I wish I would have had a guide to help me grow faster and avoid the stumbling blocks. If you’ve hit a plateau and want to know the next steps to take your business to the next level, then go to www.EcommBreakthrough.com (that’s Ecomm with two M’s) to learn more. Transcript Area Ephraim Ausch 00:00:00  The main question. You start off right now. Should I use AWS or not? Is the main factor. Question is the cost right? AWS is actually increasing the rates as of January 1st for West Coast. Now obviously that's going to push more people to East Coast where it takes longer to get there, but they'll get congested there and then they'll raise the rate in East Coast. And then they raise the rates across the board. I believe that's their model. MC 00:00:29  Welcome to the Ecomm Breakthrough podcast. Are you ready to unlock the full potential and growth in your business? You've already crossed seven figures in sales, but the challenge is knowing how to take your business...

    1h 3m
  3. 29 JAN

    Throwback: Don’t Let Your Listings Get Hijacked - The Amazon Seller’s Guide to Staying Safe!

    In this episode, the host interviews Howard Thai, a former top 50 Amazon seller and founder of the Elite Seller Society mastermind. Howard discusses how his mastermind group helps sellers solve problems, access mentorship, and gain valuable resources. He shares insights on black hat tactics in the Amazon marketplace and stresses the importance of understanding these to protect your business. Howard advises sellers to fully optimize their listings, monitor for unauthorized changes, and innovate through unique product bundles to stand out and succeed on Amazon. Chapters: Introduction to Howard Thai and His Amazon Journey (00:00:00)Host introduces Howard Thai, his Amazon success, and his background in educating Chinese sellers. Overview of the Elite Seller Society Mastermind (00:01:19)Howard explains the purpose, benefits, and unique resources of his mastermind group for Amazon sellers. Value of Mastermind Groups and Continuous Learning (00:03:16)Howard discusses attending other masterminds, the investment involved, and the importance of learning from top-tier groups. Black Hat Tactics: Stigma and Seller Concerns (00:04:22)Host and Howard address the stigma around Chinese sellers and black hat tactics on Amazon. Understanding and Defending Against Black Hat Tactics (00:04:52)Howard explains why sellers must understand black hat tactics to protect themselves and their listings. Current Black Hat Tactics and Amazon’s Response (00:06:17)Howard lists active black hat tactics, notes their decline, and praises Amazon’s efforts to protect sellers. Proactive Listing Protection Strategies (00:08:32)Howard details steps for sellers to proactively secure their listings, including team building and monitoring. Filling Out All Listing Fields for Security and Visibility (00:09:43)Howard explains the importance of completing all Amazon listing fields to prevent manipulation and improve searchability. Leveraging Filters and Searchability on Amazon (00:11:41)Howard highlights how properly filled fields affect product visibility in Amazon’s filters and search results. Key Takeaways and Actionable Advice (00:12:52)Host summarizes three main takeaways: innovate with bundles, optimize listings, and understand black hat tactics for defense. Closing Remarks and Resources (00:15:59)Host thanks Howard, shares his website, and encourages listeners to follow his work and mastermind events. Links and Mentions: Elite Seller Society ShopifyFacebookAmazon Seller Central Transcript: Josh 00:00:00  Without further ado, I am excited to introduce to you Howard Thai. Howard is a former top 50 seller on all of Amazon. And his origin story as a seller is an epic itself. Between selling thousands of units of hoverboards daily and battling with Amazon Incorporated on Amazon, Apple actually on Amazon. The story of his humble beginnings is a story too long to tell. He began his journey as an educator by single handedly spearheading the training of Chinese sellers on Amazon. The insights that Howard provided and the tools he developed led to what many in the United States consider the Chinese takeover of Amazon. He has saved, started, scaled and sold hundreds of businesses via Amazon and other virtual platforms. And he's done it time and time again. So welcome to the podcast, Howard. Howard, I think this is a good time to kind of talk about your mastermind. You do something with the elite seller society and you have a mastermind big, you know, kind of event that you do once a year, I believe. Josh 00:01:05  this is something that I've been very interested and I keep asking you about. I think every time I talk to you, I'm like, hey, do you have the dates? And do you know where you're going yet? So tell us more about that. And what is it all about? What content are you sharing? Howard 00:01:19  So the elite level of society is like, a mastermind that I have created. it's everyone that's been in our event, our mastermind events that gets, gets added into and, we kind of go in and help each other within our group, like how to solve problems, as well as, there's like, something that we can offer our group through, like, other mentorships or through, like, special, like things. I'm working on getting our, all our membership members. Members, that own, their own, account rep So that they don't have to go through the SAS program or SAS program. That really sucks. So they're getting like really good quality. employees and Amazon being able to support them. Howard 00:02:13  So I'm talking to Amazon on that on how we can actually make that work for our employees. So that's just something cool that I'm working with or things that things that are always open when you're in the mastermind. I like like you said, my shift change. Like you never you're in a box all the time. For most of the people that aren't in, in these mastermind I'm talking about, like, if you're even in these podcasts or in Facebook groups, you'll never get the same kind of, like information that you really could get on those different platforms than if it was in Bessemer. You probably know that, Josh. so, like, I'm just sitting there and learning and like, oh, there is this thing that out there to doing this stuff, you know, I'm not ready yet for it, but I know it's out there exists, so I need to do it. Like, for example, like, digital marketing, you know, I need to do some marketing, but I went to, I went to, custom conversion. Howard 00:03:16  I went to, a lot of, Carrie's events, like the weird events, you know, three and and even I'm thinking about getting into those two masterminds, right? One from all inside one site and also from Perry site, you know, so I'm trying to I'm looking into that. They're not cheap. They're like maybe 25,000 a year. but, yes, it's from the world, right? Josh 00:03:39  So yeah, I know that. That's great. And I agree with your statement there, Howard, in terms of, you know, the deeper tactics, if you want to go deep with stuff, you need to start reaching out and joining some of those mastermind groups. So I think it's going to take your learning to the next level. Now, Howard, you've educated a lot of Chinese sellers, right? And I think there's a negative stigma in the marketplace where it's like, oh, the Chinese sellers, they just want to implement black hat tactics, and that's who's always attacking me. you know, prior to this conversation, you and I discussed and you're like, you, you see kind of the black hat, black hat tactics kind of, you know, lessening to some extent or or another. Josh 00:04:22  But from your experience, you are so well versed on Amazon. I know a lot of sellers are fearful when it comes to black hat tactics, but would you mind kind of educating our audience in regards to what are the active black hat tactics that you see being implemented right now, and what are ways that sellers can do to protect themselves in advance, as well as what do you do if you do have a black hat tactic that actually affects you and attacks your listing? Howard 00:04:52  People think that, you know, like this stigma like, hey, you know, black hat and you do black hat, right? But the reality is, if a person has been in this industry for so long, they would need to know how to protect themselves. What kind of backpack techniques? Like what you're asking. Right. so, like, a computer security guy, right? Who does? Computer security? Needs to know how people are coming in and attacking the system. So if you're like a programmer an...

    17 min
  4. 27 JAN

    Amazon Keyword Optimization is DEAD (The New Way to Rank on Amazon) with Jon Tilley

    Today’s guest is someone who’s on the cutting edge of Amazon growth strategy and tech innovation. I’m thrilled to welcome Jonathan “Jon” Tilley, the CEO and Co-Founder of ZonGuru—a powerful, AI-powered software suite built by Amazon sellers for Amazon sellers. With over a decade of experience in branding, digital strategy, and now SaaS leadership, Jon has helped thousands of serious sellers optimize their listings, scale profitably, and build businesses that last. Under his leadership, ZonGuru has grown into a globally trusted toolset, known for being Amazon Rufus-optimized, data-driven, and designed to boost revenue and conversion. Highlight Bullets > Here’s a glimpse of what you would learn….  Evolving landscape of e-commerce, particularly on Amazon.Impact of AI-driven algorithms and search engines on product discovery.Importance of adapting product listings to align with intelligent algorithms.Shift from keyword-stuffed listings to emotionally connected, brand-focused presentations.Need for sellers to understand their target audience and customer intent.Use of structured data formats and schema for optimizing product listings.Rise of conversational commerce and AI chat interfaces like Amazon's Rufus.Importance of emotional connection and storytelling in product descriptions.Strategies for leveraging AI tools to gain customer insights and improve visibility.Necessity of maintaining authenticity and human creativity in content creation.In this episode of the Ecomm Breakthrough Podcast, host Josh Hadley interviews Jon Tilley, CEO of ZonGuru. They discuss how AI-driven search engines like Amazon’s Rufus are transforming e-commerce. Jon explains the importance of structuring product listings with new schema standards and focusing on brand storytelling to connect emotionally with customers. The conversation covers optimizing for AI algorithms, leveraging social platforms for visibility, and preparing for conversational commerce. Jon also shares practical tips and tools for sellers to future-proof their businesses in an AI-powered marketplace, emphasizing adaptability, authenticity, and deep customer understanding. Here are the 3 action items that Josh identified from this episode: Optimize Listings for AI Discovery – Structure your Amazon listings with semantic data and schema markup so AI-driven search engines like Rufus can better understand and recommend your products.Build Emotion-Driven Brand Content – Focus your product pages on storytelling and emotional resonance, not just keywords. Use real customer insights to craft authentic, benefit-led messaging.Adopt and Experiment with Emerging AI Tools Early – Stay ahead of competitors by testing new AI platforms for product discovery, data insights, and content optimization as soon as they launch. Resources mentioned in this episode: Josh Hadley on LinkedIneComm Breakthrough ConsultingeComm Breakthrough PodcastEmail Josh Hadley: Josh@eCommBreakthrough.comRufusChatGPTPerplexityCosmoAmazon A9RaycastRedditWikipediaYouTubeInstagramTikTokZonGuruPoppi SodaSimple ModernAlex Hormozi10x Is Easier Than 2X by Benjamin HardyScience of Scaling by Benjamin HardySpecial Mention(s): Adam “Heist” Runquist on LinkedInKevin King on LinkedInMichael E. Gerber on LinkedInRelated Episode(s): “Cracking the Amazon Code: Learn From Adam Heist’s Brand Scaling Secrets” on the eComm Breakthrough Podcast“Kevin King’s Wicked-Smart Tips for Building an Audience of Raving Fans” on the eComm Breakthrough Podcast“Unlocking Entrepreneurial Greatness | Insider Secrets With E-myth Author Michael Gerber” on the eComm Breakthrough PodcastEpisode Sponsor Sponsor for this episode... This episode is brought to you by eComm Breakthrough Consulting where I help seven-figure e-commerce owners grow to eight figures.  I started Hadley Designs in 2015 and grew it to an eight-figure brand in seven years. I made mistakes along the way that made the path to eight figures longer. At times I doubted whether our business could even survive and become a real brand. I wish I would have had a guide to help me grow faster and avoid the stumbling blocks. If you’ve hit a plateau and want to know the next steps to take your business to the next level, then go to www.EcommBreakthrough.com (that’s Ecomm with two M’s) to learn more. Transcript Area Jon Tilley 00:00:00  At the very heart of that. I think it's truly understanding how to technically structure your listings for these new intelligent algorithms. And there is a very specific schema that you should be applying to your listings, whether it's on Amazon or whether it's on Shopify or where else you are. you know that schema? The good thing about it is it is evolving around what that schema looks like and what influences that those algorithms. But, there is a lot of similarities in terms of the schema across the different platforms. So that I would say is is number one. MC 00:00:38  Welcome to the Econ Breakthrough podcast. Are you ready to unlock the full potential and growth in your business? You've already crossed seven figures in sales, but the challenge is knowing how to take your business to the next level. Josh Hadley 00:00:52  Do you want to know what the future holds for the future of e-commerce and agent ecommerce? Or do you want to know how to stay ranked and relevant on Amazon as SEO dies and AI engine optim...

    53 min
  5. 22 JAN

    Throwback: Stop Hiring Helpers - Why You Shouldn't Be the "Genius with a Thousand Helpers"

    In this episode, host Josh interviews Ryan Deiss, founder of DigitalMarketer, about the smartest way for entrepreneurs to hire their first employees. Ryan explains why business owners should avoid hiring assistants for minor tasks and instead recruit experienced professionals who can fully own critical business functions. He discusses overcoming fears around big hires, financial considerations, and the importance of mapping out your value creation process. Ryan also shares strategies for systematizing operations and building a team that enables real growth and freedom, rather than creating more management headaches. Chapters: Introduction to Ryan Deiss and Episode Overview (00:00:00)Host introduces Ryan Deiss, his background, and the episode’s focus on business operating systems and hiring. Common Mistakes in First Hires (00:02:12)Ryan explains what not to do when hiring your first employee, warning against hiring assistants for minor tasks. The "Genius with a Thousand Helpers" Trap (00:02:56)Discussion on why hiring helpers instead of professionals leads to more management and less freedom. Hiring Professionals to Own Critical Functions (00:03:46)Advice to map value creation, identify weak spots, and hire experienced professionals to own those areas. Overcoming Fear and Financial Concerns in Big Hires (00:04:37)Ryan addresses the fear and financial hesitation of hiring high-level employees and how to mitigate it. Cost Comparison: Professionals vs. Multiple Helpers (00:06:14)Breakdown of the financial and operational impact of hiring one pro versus several lower-level helpers. The Real Cost of Ineffective Hiring (00:07:48)Explains the long-term frustration and wasted resources from hiring multiple helpers instead of a pro. Path to Entrepreneurial Freedom (00:09:18)Ryan outlines the goal: remove yourself from all value creation steps by hiring pros for each function. Debunking the "Learn It Before You Hire It" Myth (00:10:13)Ryan refutes the idea that founders must master a function before hiring an expert for it. Three Actionable Takeaways (00:11:39)Host summarizes key actions: value creation mapping, overcoming imposter syndrome for big hires, and automating processes. Closing and Where to Learn More (00:13:31)Ryan shares where listeners can learn more about his programs and communities. Links and Mentions: Tools and Websites  Founders Board Key Takeaways  Value Creation Mapping: "00:11:58"  Overcoming Imposter Syndrome: 00:12:59  Automating the Value Creation Process: 00:13:28 Transcript: Josh 00:00:00  Today I'm super excited to introduce to you Ryan Deiss. Ryan is the founder and the CEO of The Scalable Company Digital Marketer, and a founding partner at Scalable Equity, LLC, a venture equity accelerator that builds and acquires B2B media and software brands. He is a bestselling author, founder of multiple companies, collectively employing hundreds around the globe, and one of the most dynamic speakers on business operating systems in the United States today. So welcome to the podcast, Ryan. Ryan 00:00:32  Thanks for having me. It is not difficult to be among the most dynamic speakers about business operating systems, because most people would consider that to be like watching paint dry. But I think it's I think it's pretty sexy stuff, so I appreciate that. Josh 00:00:47  Hey, and I agree as well. Typically it is, it is one of those topics that most people, I think tend to avoid, right? If you go to a conference and you're like, which one should I go to? I think the shiny object is always like the newest marketing hack, right? Or like social media? and with your experience obviously running Digital Marketer, you're you're well versed in that. Josh 00:01:09  And I think you could argue you're one of the most well-versed in digital marketing itself. But today we're going to be talking all about business operating systems. So how do you know who should be your first hire? Right. is it kind of going along that customer journey, so to speak, or your value journey that we're talking about here? And is it identifying, you know, hey, actually our secret sauce is in product innovation, right? Like that's our secret sauce. That's where it seems like we're bringing a lot of value, especially on Amazon. Right. You talk about, you know, bringing traffic. It's like well Amazon's brought traffic to you. Plus they have the fulfillment engine. So like they've tackled two big levers for a lot of people right. so if you identify like, hey, we're really good at product innovation or something like that, Does that mean, hey, I should first hire out that product innovation? Or do I need to figure out a product? Do I need to hire a project manager? Or is it an executive assistant? Like, how do you go through the process of deciding who to hire first and why? Ryan 00:02:12  So let me answer the question by telling you what not to do. Ryan 00:02:14  And then I'll come back around and give a more explicit answer. So what most people do, and it's not what you should do, is they go around and they look at all the stuff that needs to get done, right. And it's their name in all the boxes. And so what they say is, okay, I need to get somebody to help me with all of the little things so that I have more time to do these quote unquote important things. Right? So I need to hire, you know, a virtual assistant to help, like, answer my email and to deal with my scheduling. And, you know, I need to hire somebody else over here to, you know, respond to this and take care of that. And, you know, in this particular step, if I, if I just had somebody to help me do some of the pieces of this, you know, then, you know, then then I could be more efficient. And what we're doing when we do that is. Ryan 00:02:56  And the reason that's not what you do is you're what is known as the genius with a thousand helpers. Okay. And so you're not actually creating any additional space and freedom for yourself. You're just adding the management of other people and the tasking out of other people to your already cluttered to do list. And that's why it doesn't work. And that's why ultimately these people wind up failing and we're like, oh, they suck. And they were supposed to help me. And they're supposed to take time off. And they're not. They're just asking me all these questions. I don't have time to answer all these questions. Right. It's because we didn't hire someone to own a critical aspect of the value creation process. We hired somebody to help us continue to own that process. So what I would encourage you to do is look at the value creation flow and to say, what are the critical tasks and processes that I don't like. And I'm not particularly good at, but I'm currently being forced to do okay. Ryan 00:03:46  So it's incredibly critical. It's incredibly important. But you don't necessarily like doing it and and you don't necessarily. You're not necessarily the best in the world at it. So let's say again, you know, you're running an e-commerce business and you really love the product side of things. You love the innovation and the sourcing. you love, you know, thinking about the packaging and the positioning, but you're getting the bulk of your traffic, let's say, from, you know, Pinterest and Instagram. And really, you don't geek out that much on Pinterest and Instagram, but you're good enough at it, right? So what people would say is like, I guess I'm gonna get somebody to help with photography and maybe somebody can write some of the descriptions and do a littl...

    15 min
  6. 20 JAN

    Ecom Cash Flow Hack: How to Borrow from Yourself, Not the Bank with Mike Olson

    Today, I’m excited to welcome Mike Olson, Partner and Founding Member at WealthPoint, LLC. With over 25 years of experience in financial and insurance planning, Mike has dedicated his career to helping affluent families and business owners unlock clarity in complex financial decisions. He holds multiple professional designations—CLU®, ChFC®, CFP®, and MSFS—and is nationally recognized for his expertise in structuring insurance solutions that fuel business growth. In today's episode, we’re diving into a powerful and often overlooked strategy: how e-commerce entrepreneurs can use insurance to fund inventory cash flows. Mike is here to share how these creative financial tools can give Amazon sellers and online business owners the liquidity and leverage they need to scale sustainably from 7 figures to 8 and beyond.  Highlight Bullets > Here’s a glimpse of what you would learn….  Strategic use of life insurance policies for e-commerce entrepreneurs.Funding inventory cash flows and scaling businesses from seven to eight figures.Benefits of life insurance, including tax advantages and creditor protection.Importance of tailored insurance policy design based on individual financial situations.Building a cash reserve ("war chest") before borrowing against life insurance.Flexibility in policy features to accommodate fluctuating cash flows.Higher potential returns from well-structured life insurance policies.Comparison of life insurance loans to traditional high-interest financing options.Importance of disciplined financial management and repayment strategies.Long-term benefits of life insurance as a financial safety net and retirement tool.In this episode of the Ecomm Breakthrough Podcast, host Josh Hadley interviews Mike Olson of Wellpoint LLC about using life insurance as a strategic financial tool for e-commerce entrepreneurs. They discuss how established business owners can leverage specially structured life insurance policies to fund inventory, manage cash flow, and scale sustainably, while also gaining tax advantages and creditor protection. The episode covers the pitfalls of traditional financing, the importance of disciplined policy funding, and actionable steps for building a financial “war chest” to support business growth and personal security. Mike also shares insights on technology, AI, and economic resources. Here are the 3 action items that Josh identified from this episode: Build a Financial War Chest – Use life insurance to accumulate cash value over time, creating a reserve you can tap into for high-ROI business opportunities or emergencies.Design for Flexibility – Work with an advisor to structure a policy that matches your business’s cash flow, allowing for adjustable premiums and strategic borrowing.Leverage Smartly for Growth – Borrow against your policy only for clear, high-return purposes—like funding inventory or scaling operations—while maintaining a disciplined repayment plan. Resources mentioned in this episode: Josh Hadley on LinkedIneComm Breakthrough ConsultingeComm Breakthrough PodcastEmail Josh Hadley: Josh@eCommBreakthrough.comKevin KingMatt ClarkCopilotPerplexityArmstrong EconomicsWealth PointSpecial Mention(s): Adam “Heist” Runquist on LinkedInKevin King on LinkedInMichael E. Gerber on LinkedInRelated Episode(s): “Cracking the Amazon Code: Learn From Adam Heist’s Brand Scaling Secrets” on the eComm Breakthrough Podcast“Kevin King’s Wicked-Smart Tips for Building an Audience of Raving Fans” on the eComm Breakthrough Podcast“Unlocking Entrepreneurial Greatness | Insider Secrets With E-myth Author Michael Gerber” on the eComm Breakthrough PodcastEpisode Sponsor Sponsor for this episode... This episode is brought to you by eComm Breakthrough Consulting where I help seven-figure e-commerce owners grow to eight figures.  I started Hadley Designs in 2015 and grew it to an eight-figure brand in seven years. I made mistakes along the way that made the path to eight figures longer. At times I doubted whether our business could even survive and become a real brand. I wish I would have had a guide to help me grow faster and avoid the stumbling blocks. If you’ve hit a plateau and want to know the next steps to take your business to the next level, then go to www.EcommBreakthrough.com (that’s Ecomm with two M’s) to learn more. Transcript Area Mike Olson 00:00:00  This is for the entrepreneur that has a profitable business. You don't start putting your first dollar that you're saving into insurance, right? You still have a balance sheet. You have some cash. Your business has a strong kind of cash reserve to support it. Personally, you have write a savings account for bills. So this is kind of that add on. Once you have a successfully profitable business and now you're trying to optimize efficiency. MC 00:00:32  Welcome to the Ecomm Breakthrough podcast. Are you ready to unlock the full potential and growth in your business? You've already crossed seven figures in sales, but the challenge is knowing how to take your business to the next level. Josh Hadley 00:00:46  Before you take out a loan for your business, you need to listen to this podcast first. Imagine having the ability to unlock liquidity right when you need it most without the headaches of traditional financing. That's exactly what we're going to be talking about today. Welcome to the Ecomm Breakthrough Podcast. I'm your host, Josh Hadley. I scaled my own brand from 0 to 8 figures in sales, and now my mission is to take it to over nine figures on my journey to nine figures, I bring you unfiltered conversations with the smartest minds in e-commerce. Josh Hadley 00:01:17  Past guests include Kevin King, Michael E Gerber, author of The Myth, and Matt Clark from ASM. Today, I am excited to welcome Mike Olson. He is a partner and founding member at WellPoint LLC. With over 25 years of experience in financial and insurance planning. Mike has dedicated his career in helping affluent families and business owners unlock clarity in complex financial decisions. He...

    56 min
  7. 15 JAN

    Throwback: Avoiding the Price Race - Build a Compelling Brand Narrative

    In this episode, host Josh interviews Simon Hammer, VP of Product at Vimbly Group, about acquiring and managing e-commerce brands. Simone shares a case study from the cocktail shaker market, illustrating how focusing solely on quantitative metrics led to missed opportunities. He emphasizes the importance of qualitative customer feedback, brand storytelling, and product-market fit to build lasting brands and avoid competing only on price. The discussion highlights key lessons for e-commerce leaders: assess market potential, listen to customers, and continuously test and iterate to stay competitive. Chapters: Introduction to Simone Hammer and Background (00:00:00)Josh introduces Simone Hammer, his background, and experience in e-commerce and investment banking. Approach to Brand Acquisition and Quantitative Analysis (00:00:55)Discussion on traditional quantitative methods for acquiring brands and the limitations of focusing solely on numbers. Case Study: Cocktail Shaker Brand and Market Dynamics (00:01:38)Simone shares a case study about their cocktail shaker brand, market share, and the impact of COVID-19. Competitor Analysis and Information Memorandum (00:03:08)Simone describes obtaining a competitor’s information memorandum and insights into their strategies and market position. Market Changes and Increased Competition (00:04:07)Discussion on rising freight costs, increased competition, and the challenges faced in the cocktail shaker market. Brand Building vs. KPI Focus (00:05:05)Comparison between their KPI-driven approach and the competitor’s focus on brand building and storytelling. Consequences of Ignoring Qualitative Feedback (00:06:59)Simone explains the negative outcomes of neglecting qualitative customer feedback and the resulting price competition. Importance of Qualitative Customer Insights (00:07:53)Emphasis on the value of qualitative data, customer feedback, and brand building for long-term business success. Lessons Learned and Industry Trends (00:09:01)Reflection on industry trends, the necessity of qualitative insights, and the risk of competing solely on price. Host Reflection and Question on Customer Feedback (00:10:04)Josh reflects on his own business practices and asks Simone what customer feedback they missed. Specific Customer Preferences Missed (00:10:53)Simone details specific customer preferences, such as the shine of the shaker and the appeal of the stand. In-Person vs. Online Customer Insights (00:11:55)Insights gained from in-person customer interactions versus online feedback and the importance of customer development. Three Key Takeaways for E-commerce Success (00:13:43)Josh summarizes three actionable takeaways: market opportunity, listening to customers, and continuous testing. Closing Remarks and Future Follow-Up (00:16:48)Josh thanks Simone and mentions the possibility of future episodes to check on progress. Links and Mentions: Tools and Websites  Helium 10 Key Takeaways  Identifying Market Opportunities: 00:13:43Listening to Customers: 00:14:47Testing and Iterating: 00:15:49 Transcript: Josh 00:00:00  Today, I'm excited to introduce you to Simon Hammer. Simon is the VP of Product at Vimbly Group, a New York City based firm that scales and invests in tech enabled businesses where he has worked for over ten years. He currently runs Vimbly Group's e-commerce business unit, as well as having his hands involved in a number of Vimbly Group's eight other business units. Prior to the Vimbly Group, Simon was a healthcare investment banker at a boutique investment bank in New York City, where he focused on raising capital and mid-market mergers and acquisitions involving biotech, healthcare, technology and healthcare service companies. He has a bachelor's degree from Cornell University, and I met Simon at the Billion Dollar Seller Summit earlier this year. And Simon, I'm excited to welcome you to the podcast. Welcome. Simon 00:00:50  Thanks, Josh. Really appreciate that. Nice intro. Thanks for having me. Josh 00:00:55  As you look to acquire other brands, and I love that you kind of were an acquire or aggregator before the aggregator theme became pop became popular. So you're not on the the bandwagon there. Josh 00:01:08  You can be like, no, we were doing this long, a long time ago. You know, I think that that's really interesting, Simon. I think you've taken this approach that's actually a little bit different than I think the typical answer is, right, because I've listened to a bunch of other people that talk about acquiring businesses. And I'm looking at these specific numbers and, you know, I'm trying to draw conclusions and, you know, kind of look at 2020 and what happened during Covid and say, okay, this was an artificial bump and it's all very quantitative, right? Simon 00:01:38  All the quantitative stuff that you're talking about like looking historical, it's a given. Right. We always do that. We've always done it. And for the longest time, that's all we did. And, you know, one of our brands right now is going through a major shift in that it, for such a long time survived on three products. Basically, there's a whole, you know, there's more skews, but there's basically more Asians. Simon 00:02:02  But there's there's effectively three basins. One of those. basically a shell of itself now. And part of the reason why is because, you know, actually, if you'll divulge me for a second. So, pre-COVID and even through the first, you know, a couple years of Covid and depending on where you want to, you know, start and stop it, I guess. or, you know, where the beginning till now is, I guess. But first couple of years of it, it was doing incredibly well, right? It was something like anywhere between 25 and 35%, or it accounted for 25 to 35% of our gross margin. That gross margin, including everything from landed costs, three PL costs, FBA costs, advertising, marketing returns, all that stuff. Just not just not like overhead and, and software, things like that nature. But but gross profit. Right. And so it was a large part of our business. this one product and you know, during the beginning of Covid, I got my hands on a competitor, one of our biggest direct competitors. Simon 00:03:08  Their information memorandum, which is basically like their, this deck. it's like 50 pages of their business because they're trying to sell their business. Okay. And through like, you know, like, you know, my partner Sam, he has just a ton of connections in the entrepreneur space, a ton of connections with these brokers. And so we get a lot of deals right across a lot of different industries. and so we just happen to get our direct competitors information memorandum. Right. So this gave us everything about their business, right? We knew the numbers. We knew. we knew, who their suppliers were, right? What their strategy was, what their projections were like. You know, you name it, we knew it. And, I mean, we were like, we could look on helium ten and know that we were dominating. But then we saw the real numbers. We were, you know, we were dominant player in the market. and then all of a sudden, right, like during Covid, you start seeing freight costs go up. Simon 00:04:07  You start seeing, a lot of sellers into the space. The cocktail shaker space is kind of the space that we're playing in for one of our brands. and this is where the the set, you know, was established. and, you know, was this, you know, what's called roughly like 30% of the business. it had basically, started having rank weed, right? The ran...

    17 min
  8. 13 JAN

    How to Launch Products That Competitors Can’t Copy with Tomer Rabinovich

    Tomer Rabinovich is a self-taught Amazon business owner, consultant to some of the biggest names in the online sales industry, and one of the most sought-after speakers at Amazon seller events throughout the world. He began his entrepreneurial journey at the age of ten as a professional magician, he studied economics and business in college. He later launched his first product and established a thriving Amazon business based on observation, iteration, and a unique ability to simplify the complex. He now consults 7-8 figure sellers through his Mastermind Coaching groups and his digital programs as well. Highlight Bullets > Here’s a glimpse of what you would learn….  Strategies for succeeding in the competitive Amazon and e-commerce marketplace.Current challenges faced by sellers, including increasing competition and margin compression.The concept of launching "impossible products" with high barriers to entry.The importance of creating social media-friendly products that can go viral.The evolving e-commerce landscape, including the role of social commerce and platforms like TikTok.Criteria for identifying and validating product opportunities for future success.The significance of focusing on high-revenue niches and differentiation.The necessity of understanding PPC and managing advertising effectively.The importance of building a strong team and company culture for long-term growth.The need for continuous product development and expansion into new marketplaces.In this episode of the Ecomm Breakthrough Podcast, host Josh Hadley interviews Tomer Rabinovich, an Amazon business owner and consultant. They discuss the evolving challenges of selling on Amazon, including increased competition and shrinking margins. Tomer shares strategies for success, such as launching "impossible products" with high barriers to entry and creating social media-friendly items that can go viral. The conversation covers the importance of omnichannel sales, building strong teams and company culture, and focusing on continual product development to drive growth in the rapidly changing e-commerce landscape. Here are the 3 action items that Josh identified from this episode: Go Beyond Amazon – Build omnichannel demand through platforms like TikTok, Meta, and Shopify to reduce reliance on Amazon’s ecosystem and boost brand resilience.Launch “Impossible Products” – Focus on products with high barriers to entry (e.g., regulatory, complex, patented) to create defensible niches and command premium margins.Design for Virality – Develop products and packaging that naturally perform well on social media, encouraging user-generated content and organic buzz to drive traffic back to Amazon. Resources mentioned in this episode: Josh Hadley on LinkedIneComm Breakthrough ConsultingeComm Breakthrough PodcastEmail Josh Hadley: Josh@eCommBreakthrough.comAmazonShopifyTikTokChatGPTVine (Amazon Vine Program)"Meta AdsNomadsJoin Top DogThe Amazon WaveUnreasonable HospitalityWhat to Say When You Talk to YourselfBuy Back Your TimeLeadership Secrets from Nick SabanSpecial Mention(s): Adam “Heist” Runquist on LinkedInKevin King on LinkedInMichael E. Gerber on LinkedInRelated Episode(s): “Cracking the Amazon Code: Learn From Adam Heist’s Brand Scaling Secrets” on the eComm Breakthrough Podcast“Kevin King’s Wicked-Smart Tips for Building an Audience of Raving Fans” on the eComm Breakthrough Podcast“Unlocking Entrepreneurial Greatness | Insider Secrets With E-myth Author Michael Gerber” on the eComm Breakthrough PodcastEpisode Sponsor Sponsor for this episode... This episode is brought to you by eComm Breakthrough Consulting where I help seven-figure e-commerce owners grow to eight figures.  I started Hadley Designs in 2015 and grew it to an eight-figure brand in seven years. I made mistakes along the way that made the path to eight figures longer. At times I doubted whether our business could even survive and become a real brand. I wish I would have had a guide to help me grow faster and avoid the stumbling blocks. If you’ve hit a plateau and want to know the next steps to take your business to the next level, then go to www.EcommBreakthrough.com (that’s Ecomm with two M’s) to learn more. Transcript Area Tomer Rabinovich 00:00:00  And one of the biggest barriers to entry, I will say, is creating a social media friendly product. And if you can do that and you can make your product, I call it like almost organically going viral, is a game changer these days, and that will get you to omnichannel very quick. And we can talk more about that if you like. Intro 00:00:25  Welcome to the Ecomm Breakthrough podcast. Are you ready to unlock the full potential and growth in your business? You've already crossed seven figures in sales, but the challenge is knowing how to take your business to the next level. Josh Hadley 00:00:39  Do you want to know what's working right now to take your Amazon business to the next level? Or do you want to know all the mistakes to avoid in the ecommerce space? Today's guest has been around the block of time or two, and he is sharing all of his secrets with us today. Welcome to the Ecomm Breakthrough Podcast. I'm your host, Josh Hadley. I scaled my own brand from 0 to 8 figures in sales, and now my mission is to take it to nine figures on my journey to. Josh Hadley 00:01:03  Nine figures. I bring you unfiltered conversations with the smartest minds in e-commerce. Past guests include Kevin King, Michael E Gerber, author of The Myth, and Matt Clark from ASM. Today, I am excited to introduce you to Tomer Rabinovich. He is a self-taught Amazon business owner consultant to some of the biggest names in the online sales industry, and one of the most sought after speakers at Amazon seller events throughout the world. He began h...

    1h 3m

About

Unlock the full potential and growth in your business. Join Josh Hadley, a successful 8-figure e-com business owner and investor as he interviews highly successful CEOs and business owners who share specific actions you can take today to help your business reach its full potential and leave a lasting impact on the world. Whether you sell on Amazon FBA, Shopify, BigCommerce, WooCommerce, Walmart, ClickFunnels, or Etsy you'll learn what is working for the most successful business leaders in eCommerce. Each eCom breakthrough episode is filled with strategies you can implement to help you scale to 8 figures and beyond. Here's a small list of the topics we will cover: - How to find new products to sell - How to find good manufacturers - How to manage cash flow - Inventory management (shipping & logistics) - Optimizing sales pages for conversion - How to successfully launch a new product on Amazon.com - Product ranking & optimization - Amazon PPC management - Implementing business operating systems - Driving external traffic to Amazon - Preparing to exit - How to hire and build a team with A-Level talent - Leadership skills

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