The Hypergrowth Experience

Pearmill

This is “The Hypergrowth Experience” where founders and marketers from hyper-growth companies like Uber, Webflow, Mozilla, and Talkspace explore how they solve their growth, marketing, and organizational problems as they build their parachute on the way down. Hosted by Nima Gardideh, Founder & CTO of Pearmill, a growth marketing studio helping startup-ups grow through art and technology. The goal of this show is to expose the nuances of running growth teams, how organizational design fits into the picture, and ultimately to help you learn from all of these founders’ and marketers’.

  1. 24/05/2023

    Learnings From Growing StockX with Jacob Fenton (EP24)

    Jacob Fenton, VP of Customer Experience at StockX (ex-Amazon, Ex-GoFundMe) has helped scale the online scarcity marketplace for the past few years. StockX has raised $690M in total funding to date, operates out of multiple countries, and has become part of the cultural zeitgeist. His internal entrepreneurial spirit led him to create their Business Operations team launching vertical after vertical, to now deeply focusing on the overall customer experience. We dive in with Jacob on what the successful components are that's made StockX scale so rapidly, the challenges of connecting and engaging a dual sided community, and the underlying framework that he's used in his career across different industries and products. More highlights include: How he constructed the Business Operations team and his hiring persona at StockX? Managing marketplace dynamics with operational complexities and brand releases. How they've operationalized brand partnerships and creating flexible marketing budgets. How StockX culture works and the factors that make them successful. The COVID e-commerce business accelerant and how it impacted StockX. How does StockX culturally thinking about hiring growth candidates? Follow us and our guests: Jacob Fenton on LinkedIn and Twitter Nima Gardideh on LinkedIn and Twitter Pearmill on LinkedIn, YouTube and Twitter Want to share your hyper-growth story with us? Email nima@pearmill.com to be a guest. Producer, Editor & Audio Engineer - Leah Jackson @ Puka Puka Creative.

    56 min

About

This is “The Hypergrowth Experience” where founders and marketers from hyper-growth companies like Uber, Webflow, Mozilla, and Talkspace explore how they solve their growth, marketing, and organizational problems as they build their parachute on the way down. Hosted by Nima Gardideh, Founder & CTO of Pearmill, a growth marketing studio helping startup-ups grow through art and technology. The goal of this show is to expose the nuances of running growth teams, how organizational design fits into the picture, and ultimately to help you learn from all of these founders’ and marketers’.

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