BRAVE COMMERCE

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MikMak Founder & CEO Rachel Tipograph and Profitero’s President Sarah Hofstetter tackle what’s relevant in eCommerce today for the world’s biggest brands. Each episode they’ll share tips worth millions in sales, while interviewing the bravest marketers on how to navigate eCommerce’s latest consumer and retailer dynamics. Hosted on Acast. See acast.com/privacy for more information.

  1. 2日前

    DoorDash's Toby Espinosa on Commerce Media That Connects National Dollars to Local Demand

    In this episode of BRAVE COMMERCE, Rachel Tipograph and Sarah Hofstetter speak with Toby Espinosa, VP of Ads at DoorDash. Toby shares how DoorDash built one of the fastest-growing retail media networks, and why the next phase of growth depends on making performance comparable across platforms, partners, and budgets. They unpack the tension between local trade dollars and national media budgets, how CPG organizations split ownership between sales and marketing, and what it takes to unlock both. Toby also explores how AI can accelerate integrations, lower the cost of connecting data, and raise the bar for targeting and outcomes across commerce media. Key takeaways National media budgets scale when incrementality is clear and performance is standardized.The biggest growth unlock comes from aligning trade and media dollars around shared outcomes.Consistent, comparable reporting builds trust and drives long-term investment. Hosted on Acast. See acast.com/privacy for more information.

    22 分鐘

  2. 2月17日

    Marzetti’s Michael Reda on Omnichannel Growth and Building Brands Beyond the “Host Food”

    In this episode of BRAVE COMMERCE, Rachel Tipograph and Sarah Hofstetter speak with Michael Reda, Vice President of Omnichannel Marketing at The Marzetti Company, about driving growth in categories like refrigerated dressings and frozen bread. He shares how Marzetti approaches discovery in a digitally influenced world and how the brand reinforces storytelling with retail media and partnerships like Instacart to support basket building. They also discuss Marzetti’s post-2020 eCommerce acceleration, including the foundational work behind scaling digital commerce, from improving content and search to strengthening ratings, reviews, and agency partnerships. Michael reflects on innovation, founder stories, and the career move he considers his bravest: stepping off the traditional brand path to build a digital role early on. Key Takeaways Not being a “host food” requires a different approach to discovery and relevanceDigitally influenced sales require proactive storytelling before the storeRetail media and brand partnerships can drive basket-building impactE-commerce growth begins with strong content, search, and ratings fundamentals Hosted on Acast. See acast.com/privacy for more information.

    22 分鐘

  3. 2月10日

    Pinterest’s Kate Hamill on Visual Search, AI, and the New Path to Purchase

    In this episode of BRAVE COMMERCE, Rachel Tipograph and Sarah Hofstetter sit down with Kate Hamill, VP of North America Enterprise Sales at Pinterest, to unpack how the platform is evolving from an inspiration engine into a more measurable driver of commerce outcomes. Kate shares how Pinterest is compressing the funnel between discovery and conversion, and how brands can think differently about visual-first experiences across the shopping journey. The conversation also dives into why social search is capturing more search budgets, how Pinterest’s AI powers proactive discovery, and why modern measurement approaches—including MMM, MTA, and incrementality—matter more than last-click attribution as consumers shop across weeks and devices. From CPG to emerging non-endemic categories, Kate explains how brands can reach consumers earlier in the journey and better understand their impact on growth. Key Takeaways Social search plays a critical role in demand creation, not just demand captureVisual search helps brands engage consumers before preferences are fully formedIncrementality and triangulated measurement are essential to understanding impactAI-powered discovery experiences support both inspiration and performance Hosted on Acast. See acast.com/privacy for more information.

    25 分鐘

  4. 2月3日

    Special Episode: Inside an Acquisition—The MikMak x SPINS Story + Lessons from BRAVE COMMERCE Leaders

    In this special episode of BRAVE COMMERCE, hosts Rachel Tipograph and Sarah Hofstetter unpack M&A from the inside, drawing upon their experience navigating acquisitions firsthand. Rachel announces MikMak’s acquisition by SPINS, sharing how it came together, why it was the right partner at the right moment, and her priorities for the first 90 - 180 days, from change management and customer communication to accelerating product innovation. She also reflects on the human side of the acquisition and what it means to support teams through uncertainty and transition. They also share standout clips from the BRAVE COMMERCE community—featuring Stuart Heflin (Quest Nutrition), Dan O’Leary (Hostess), and Esi Seng (Tate’s Bake Shop)—highlighting what makes acquisitions successful from a brand operator’s perspective—protecting what works, honoring culture, and maintaining a challenger mindset during change. Key Takeaways Why integration and change management, not the deal itself, define acquisition successHow to evaluate the right partner for customers, employees, and investorsWhat founders and leaders can do now if M&A is a long-term goalHow to preserve culture and momentum while continuing to deliver for customers Hosted on Acast. See acast.com/privacy for more information.

    23 分鐘

  5. 1月13日

    Bausch + Lomb’s John Ferris on Making Science Approachable, Reducing Friction, and Winning in the AI Commerce Era

    In this episode of BRAVE COMMERCE, hosts Rachel Tipograph and Sarah Hofstetter sit down with John Ferris, President, Consumer at Bausch + Lomb, to discuss how modern consumer behavior is rewriting the rules for legacy brands. John shares how his team is tackling a core challenge in eye health: consumers value vision deeply, but often don’t take action until something is wrong, creating a massive opportunity for education-led growth. John also breaks down what it means to market in a world where discovery is increasingly shaped by social platforms and AI tools. He explains how Bausch + Lomb is partnering with eye care professionals who show up as credible “influencers,” and why improving the quality and structure of brand content matters more than ever as chatbots become a go-to source. The episode closes with a look at how the pharmacy channel is evolving, and how “hidden” in-store friction can quietly shift demand online in an instant. Key Takeaways Education is a growth lever when consumers delay action until a problem appearsCredibility still wins—but only if you make it easy to understand and easy to trustOptimize content for the new discovery layer (AI + social), not just traditional searchReduce friction everywhere, because shoppers will reroute the moment it gets inconvenient Hosted on Acast. See acast.com/privacy for more information.

    23 分鐘

  6. 1月6日

    Beko Europe’s Marco Brucato on Scaling eCommerce Without Losing Local Relevance

    In this episode of BRAVE COMMERCE, hosts Rachel Tipograph and Sarah Hofstetter speak with Marco Brucato, Head of eCommerce Europe - DTC Transformation at Beko Europe. Marco shares how he’s scaled digital commerce across diverse European markets by applying a “freedom within a frame” mindset, centralizing strategy, governance, and KPIs while empowering local teams to adapt for cultural nuance and shopper expectations. He breaks down what it takes to make transformation stick inside large organizations, from securing leadership buy-in to making the cost of inaction tangible. Marco also explains why selling the problem matters more than selling the solution, how a test-small-scale-fast approach helps prove value, and why omnichannel should be a core operating principle — not a buzzword. Key takeaways Scale with structure: Centralize principles and governance while enabling local executionCreate urgency: Make the cost of inaction clear to unlock leadership buy-inProve value fast: Test ideas in small ways, then scale what works Hosted on Acast. See acast.com/privacy for more information.

    23 分鐘

  7. 09/12/2025

    Philips' Laura Briggs on Unifying eCommerce, Driving Category Growth, and the Power of Empathy

    In this episode of BRAVE COMMERCE, hosts Rachel Tipograph and Sarah Hofstetter speak with Laura Briggs, Head of eCommerce Excellence at Philips. Laura shares how her team drives category growth across Philips' consumer goods portfolio (Sonicare, Avent, Grooming & Beauty) by establishing a universal focus and analyzing the core drivers of consumer growth as a key framework. She emphasizes that eCommerce is a team sport, explaining how her team aligns cross-functional partners around core KPIs, prioritizing the Digital Shelf as the essential foundation. She shares the challenge of achieving scale and consistency globally, focusing on designing solutions for different personas, from super users to executives. Finally, Laura offers her "blue sky" vision for a commercial operating model, which would involve eliminating the divide between sales and marketing to achieve unified growth. Key Takeaways Use Category Growth as the single, non-negotiable objective to align diverse global teams and business unitsPrioritize maximizing the Digital Shelf (content, availability, and visibility) as the essential foundation for effective eCommerce investmentTreat eCommerce as a "team sport" by fostering empathy to ensure critical adoption and consistency across all functionsThe ideal commercial model eliminates the divide between Sales and Marketing to create unified growth leadership Hosted on Acast. See acast.com/privacy for more information.

    24 分鐘

  8. 02/12/2025

    Heaven Hill Brands’ Matt Blevins on Long-Term Brand Building, Consumer Behavior Shifts, and Modernizing Spirits

    In this episode of BRAVE COMMERCE, hosts Rachel Tipograph and Sarah Hofstetter speak with Matt Blevins, Chief Marketing Officer at Heaven Hill Brands. Matt shares why long-term brand building remains essential in the spirits category and how disciplined measurement guides smarter decision-making. He explains how digital discovery, from YouTube mixology to Reddit communities, shapes in-store behavior, and why premiumization, moderation, and innovation are the real forces reshaping today’s beverage alcohol landscape. Additionally, he also breaks down how Heaven Hill decides when to modernize a brand, why nuance is missing from industry headlines, and what it takes to stay grounded in consumer truth while the marketing world chases real-time optimization. Key takeaways Long-term brand building and strategic patience remain essential in spiritsDigital discovery now heavily shapes in-store purchase decisionsPremiumization, moderation, and innovation continue to drive category trendsBrand modernization works best when rooted in product truth and distinctiveness Hosted on Acast. See acast.com/privacy for more information.

    24 分鐘
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MikMak Founder & CEO Rachel Tipograph and Profitero’s President Sarah Hofstetter tackle what’s relevant in eCommerce today for the world’s biggest brands. Each episode they’ll share tips worth millions in sales, while interviewing the bravest marketers on how to navigate eCommerce’s latest consumer and retailer dynamics. Hosted on Acast. See acast.com/privacy for more information.

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