RevOpsAF The Podcast

Matt Volm
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RevOpsAF is the podcast for people who are RevOpsAF and want to learn about everything RevOpsAF! Powered by the RevOps Co-op, the number one community for operations professionals.

  1. Your Next Hire Isn't Human

    21小時前

    Your Next Hire Isn't Human

    What if your next RevOps hire isn't human? Zach West of PatchOps is building AI agents that function like senior consultants, and the playbook applies to any in-house RevOps team.   In this episode, Zach breaks down why domain expertise is still the differentiator in an AI-powered world, how to build a knowledge base that turns a generic LLM into a senior operator, and where resource-strapped RevOps teams should start today. Plus: the real difference between leveraging AI and relying on it, and why it matters more than the tools themselves.   🎙️ Speakers: - Zach West, Founder at PatchOps — https://www.linkedin.com/in/zach-west-06ab6222/ zach@patchops.io - Camela Thompson, Co-Host at RevOps Co-op — https://www.linkedin.com/in/camela-thompson/   🔗 Resources: - PatchOps: https://patchops.io - Why Most Revenue Stacks Aren't Ready for AI: https://revopscoop.com/post/revenue-stack-ai-readiness - Episode 75: How To Go From AI Experiments to Revenue Machines: https://revopscoop.com/podcast/ai-experiments-revenue-machines - Episode 83: Why You Should Stop "Doing AI" and Start Solving Problems: https://revopscoop.com/podcast/ai-problem-solving-not-doing   👉 Join the RevOps Co-op community: https://www.revopscoop.com/membership/membership-options   📺 Subscribe for more RevOps content 🌐 Visit us: https://www.revopscoop.com 💼 Follow us on LinkedIn: https://www.linkedin.com/company/revops-co-op   #RevOps #RevenueOperations #SalesOps #MarketingOps #AI #GTM #B2B #ArtificialIntelligence #RevOpsAF

    28 分鐘
  2. RevOps Isn't a Service Desk: The Curse of Yes

    4月24日

    RevOps Isn't a Service Desk: The Curse of Yes

    What separates a senior RevOps leader from a technically skilled order-taker? It's not the dashboards. It's not the systems. It's the ability to say no strategically, run change management at scale, and resist becoming a high-functioning service desk.   In this episode of RevOpsAF, James Jackson — VP of RevOps at Snowflake, DocuSign, and Canva — shares two vivid stories: a full comp plan overhaul across a 2,700-person sales org, and the "curse of yes" doom loop that quietly breaks ops teams everywhere. The technical work is the easy part. The hard part is everything else.   Key topics covered: → Why total consumption comp plans hide top performers — and how incremental consumption fixes it → The three stakeholders (ELT, GTM, Finance) that every comp design must serve simultaneously → How to run a listening tour and use it to defuse a politically charged comp rollout → What "flexibility where it matters, policy where you need scale" actually looks like in practice → Why holdovers are largely theater — and how to limit them without triggering a mutiny → The "doom loop" that turns ops into a reactive service desk and how to break it → Above-the-line prioritization: how to stay focused when everything feels urgent   🎙️ Speakers: - James Jackson, VP of RevOps (Snowflake, DocuSign, Canva) — https://www.linkedin.com/in/jamesrjacksoniii/ - Matthew Volm, CEO + Founder, RevOps Co-op — https://www.linkedin.com/in/matthewvolm/   🔗 Resources: - RevOps Co-op community: https://www.revopscoop.com/membership/membership-options - Related episode — Comp Plan Lessons Learned: https://revopscoop.com/podcast/compensation-plan-lessons-revops - Related episode — Change Management: From Pushback to Buy-In: https://revopscoop.com/podcast/change-management-revops-enablement - More podcast episodes: https://www.revopscoop.com/podcast   👉 Join the RevOps Co-op community: https://www.revopscoop.com/membership/membership-options 📺 Subscribe for more RevOps content 🌐 Visit us: https://www.revopscoop.com 💼 Follow us on LinkedIn: https://www.linkedin.com/company/revops-co-op   #RevOps #RevenueOperations #SalesOps #CompensationPlanning #ChangeManagement #B2B #GTM #SalesOperations #RevenueLeadership

    35 分鐘
  3. RevOps Isn't a Support Function. It's Product Dev.

    4月19日

    RevOps Isn't a Support Function. It's Product Dev.

    What if RevOps stopped thinking of itself as a support function and started operating like a platform product team? That's the core argument Amani Phipps, Senior Revenue Architect at Bonusly, makes in this episode. And he backs it up with real AI systems his team has built: a Gong-to-HubSpot integration that auto-updates deal properties, a deal desk bot that cut tickets by 60%, and a multi-agent analytics system called Signal Forge that's poised to automate most of his team's reporting entirely.   In this conversation, Amani walks through the evolution of RevOps at Bonusly, from no RevOps function at all to an AI-first, product-minded revenue architecture team. He and Matt dig into how to start an AI journey from zero, why data hygiene is the unsexy prerequisite for everything, and what it actually means to keep a human in the loop without bottlenecking the whole system. If you're thinking about how to evolve your RevOps team for an AI-driven world, this episode is the playbook.   🎙️ Speakers: - Amani Phipps, Senior Revenue Architect at Bonusly — https://www.linkedin.com/in/amani-phipps-115302117/ - Matthew Volm, CEO + Founder of RevOps Co-op — https://www.linkedin.com/in/matthewvolm/   🔗 Resources: - RevOps Co-op Community: https://www.revopscoop.com/membership/membership-options - Episode 75: How To Go From AI Experiments to Revenue Machines: https://revopscoop.com/podcast/ai-experiments-revenue-machines - Episode 83: Why You Should Stop "Doing AI" and Start Solving Problems: https://revopscoop.com/podcast/ai-problem-solving-not-doing   👉 Join the RevOps Co-op community: https://www.revopscoop.com/membership/membership-options 📺 Subscribe for more RevOps content 🌐 Visit us: https://www.revopscoop.com 💼 Follow us on LinkedIn: https://www.linkedin.com/company/revops-co-op   #RevOps #RevenueOperations #SalesOps #MarketingOps #B2B #AI #GTM #ProductManagement #RevenueArchitecture

    40 分鐘
  4. Not Everything Is an Agent

    4月10日

    Not Everything Is an Agent

    Everyone's calling their product an "AI agent." Most of them are wrong — and the difference matters a lot for how you build your RevOps tech stack.   In this episode, Emir Atli (Co-founder & CRO of HockeyStack) joins Matt Volm to define what a true revenue agent actually is, why the data foundation most teams have won't support real AI deployment, and what this all means for the future of RevOps as a function.   Emir walks through the five eras of go-to-market software — from static dashboards to autonomous workers — and explains exactly where most "AI" tools actually fall on that spectrum. He also shares what separates the best RevOps teams from the rest after working with 300+ enterprise customers, and why he believes AI will create more demand for great go-to-market talent, not less.   🎙️ Speakers: - Emir Atli, Co-founder & CRO at HockeyStack — https://www.linkedin.com/in/emircatli/ - Matthew Volm, CEO & Co-founder at RevOps Co-op — https://www.linkedin.com/in/matthewvolm/   🔗 Resources: - HockeyStack: https://www.hockeystack.com - More podcast episodes: https://www.revopscoop.com/podcast   👉 Join the RevOps Co-op community: https://www.revopscoop.com/membership/membership-options   🌐 Visit us: https://www.revopscoop.com 💼 Follow us on LinkedIn: https://www.linkedin.com/company/revops-co-op   #RevOps #RevenueOperations #SalesOps #MarketingOps #AI #GoToMarket #GTM #RevenueAgents #B2B

    34 分鐘
  5. Garbage In, Garbage, Out: Campaign Data in the Age of AI

    4月6日

    Garbage In, Garbage, Out: Campaign Data in the Age of AI

    Most teams think their campaign data is good enough — until AI starts making stuff up. Drew Smith of Attributa breaks down exactly what campaign data needs to capture, why your data dictionary is now your #1 AI prerequisite, and which system decisions are quietly killing your attribution. If you're in marketing ops, RevOps, or anywhere near campaign measurement, this one's essential viewing. Drew covers the three non-negotiable categories of campaign data (time series, categorization, method of engagement), why Salesforce parent campaigns are a trap, how HubSpot's architecture makes time-series attribution harder than it should be, and what "garbage in, garbage out" really means when AI is doing the reasoning.   🎙️ Speakers: Drew Smith, Founder & CEO at Attributa — https://www.linkedin.com/in/drewsmitty/ Camela Thompson, Co-Host, RevOps Co-op — https://www.linkedin.com/in/camela-thompson/   Sponsored by HG Insights — real technographics, real spend intelligence, and real market signals so your territory design, segmentation, and ICP aren't based on guesswork.   🔗 Resources: Attributa: https://attributa.io HG Insights (episode sponsor): https://www.hginsights.com Related: https://www.revopscoop.com/podcast   👉 Join the RevOps Co-op community: https://www.revopscoop.com/membership/membership-options 📺 Subscribe for more RevOps content 🌐 Visit us: https://www.revopscoop.com 💼 Follow us on LinkedIn: https://www.linkedin.com/company/revops-co-op   #RevOps #RevenueOperations #MarketingOps #MarketingOperations #CampaignData #Attribution #AI #DataStrategy #B2B #SalesOps

    41 分鐘
  6. Adapt or Die? RevOps in the Age of AI

    3月27日

    Adapt or Die? RevOps in the Age of AI

    Is RevOps "adapt or die" in the age of AI — or is that the wrong question entirely? Taimoor Tariq, Founder of GTM Base, shares what 12 years in RevOps has taught him about staying relevant when everything is changing fast.   Spoiler: it's not about chasing the hottest tools.   In this episode, Taimoor breaks down why Claude Code has become his team's operating system, how to safely experiment with AI without wrecking your production CRM, and why the real RevOps differentiator has shifted to the parts AI can't do for you. He also walks through a real client use case where an afternoon of agentic AI work replaced what would have been a month-long engineering project — and why the "what cool AI tools should I use?" question is fundamentally the wrong one to ask.   🎙️ Speakers: Taimoor Tariq, Founder at GTM Base — https://www.linkedin.com/in/taimoortariqx/ - Camela Thompson, Head of Marketing at RevOps Co-op — https://www.linkedin.com/in/camela-thompson/   🔗 Resources:  GTM Base: https://gtmbase.com  RevOps Co-op community: https://www.revopscoop.com/membership/membership-options Related episode — AI Won't Magically Fix Your Sales Team: https://revopscoop.com/podcast/ai-wont-fix-sales-team Related episode — How to Go From AI Experiments to Revenue Machines: https://revopscoop.com/podcast/ai-experiments-revenue-machines Related reading — This Is What Your AI-Ready Revenue System Should Look Like: https://revopscoop.com/post/what-ai-rev-systems-do   👉 Join the RevOps Co-op community: https://www.revopscoop.com/membership/membership-options 🌐 Visit us: https://www.revopscoop.com 💼 Follow us on LinkedIn: https://www.linkedin.com/company/revops-co-op #RevOps #RevenueOperations #SalesOps #MarketingOps #AI #GTM #GoToMarket #RevenueOps #B2B

    24 分鐘
  7. This Should JUST Take 5 Minutes: A RevOps Rant Session

    3月20日

    This Should JUST Take 5 Minutes: A RevOps Rant Session

    Ever been told a CRM fix will "only take five minutes"? Yeah. We need to talk. 🔥   In Episode 85 of the RevOpsAF Podcast, co-host Camela Thompson (Head of Marketing at RevOps Co-op) is joined by her husband and fellow RevOps veteran Lance Thompson (Technical Sales Operations at SeekOut) for an unfiltered rant session covering the most ridiculous (but painfully relatable) situations every RevOps professional has lived through.   From reps hijacking renewal opportunities to enrichment tools routing leads to the wrong company, from the eternal "just explain what RevOps is" loop to the classic "this should only take five minutes" picklist update that breaks three integrations — this episode is equal parts cathartic and insightful.   🎙️ IN THIS EPISODE: - Why users always find the one clickable thing you didn't know was clickable - The enrichment tool logic war (and how to actually handle it) - Why explaining RevOps to executives feels like Groundhog Day - The "this should take 5 minutes" myth — and what it really costs - Overcomplicating reports vs. giving executives what they actually want - Why sales complaints are almost always valid (even when they're not about the real problem) - The scope creep trap for solo RevOps practitioners - How to set expectations when walking into a broken GTM org - Why RevOps is still better than sales (Lance's take)   🔗 CONNECT WITH THE SPEAKERS: 📌 Camela Thompson on LinkedIn: https://www.linkedin.com/in/camela-thompson/ 📌 Lance Thompson on LinkedIn: https://www.linkedin.com/in/lance-thompson-a93124/ 📌 SeekOut: https://seekout.com    🌐 JOIN THE REVOPS CO-OP COMMUNITY: 🔹 Website: https://www.revopscoop.com 🔹 Join the Community: https://www.revopscoop.com/membership/membership-options 🔹 Blog: https://www.revopscoop.com/learn/blog 🔹 LinkedIn: https://www.linkedin.com/company/revopscoop 🔹 Instagram: https://www.instagram.com/hey.revops/   #RevOps #RevenueOperations #RevOpsAF #SalesOps #MarketingOps #CRM #Salesforce #GTM #GoToMarket #B2BSales #DataQuality #ProcessManagement #RevOpsPodcast #TechStack #SalesEnablement

    16 分鐘
  8. Your CRM Has an Identity Crisis (and What You Can Do About It)

    3月16日

    Your CRM Has an Identity Crisis (and What You Can Do About It)

    Your AI strategy is only as good as the data underneath it. If your CRM can't tell Vodafone Spain from Vodafone Italy, no amount of orchestration will save you.   In this episode, Anders Krohn (CEO & Co-Founder of Kernel) joins Matthew Volm to break down the three-layer data enrichment stack, why most CRM hygiene initiatives treat symptoms instead of root causes, and what it actually takes to build an AI-ready data foundation in 2026.   Key topics covered: - The origin story of Kernel — and why building an AI SDR forced a reckoning with entity data - The three-layer data stack: entity data, enrichment, and orchestration — and why the bottom layer is the one that matters most - The difference between an account (a CRM record) and an entity (a real-world corporate identity) - Why go-to-market strategy should drive data strategy — not the other way around - How AI enables human-level entity matching and multi-source firmographic reasoning - What the "run phase" architecture looks like: data warehouse + entity resolution + bespoke orchestration - How bad entity data creates $60M+ in lost revenue capacity for mid-to-large sales organizations - Why CRM hygiene is a symptom, and entity identity is the disease - What RevOps teams should do right now to start closing the gap between their CRM and their GTM reality   🎙️ Speakers: - Anders Krohn, CEO & Co-Founder at Kernel — https://www.linkedin.com/in/anderskrohn/ - Matthew Volm, CEO & Founder at RevOps Co-op — https://www.linkedin.com/in/matthewvolm/   🔗 Resources: - Kernel: https://kernel.ai/ - RevOps Co-op Podcast Library: https://www.revopscoop.com/podcast   👉 Join the RevOps Co-op community: https://www.revopscoop.com/membership/membership-options 🌐 Visit us: https://www.revopscoop.com 💼 Follow us on LinkedIn: https://www.linkedin.com/company/revops-co-op   #RevOps #RevenueOperations #SalesOps #MarketingOps #DataEnrichment #CRMData #AIinSales #GTM #B2B #RevenueOperations

    35 分鐘
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關於

RevOpsAF is the podcast for people who are RevOpsAF and want to learn about everything RevOpsAF! Powered by the RevOps Co-op, the number one community for operations professionals.

資料

  • 創作者
    Matt Volm
  • 活躍年份
    2024年 - 2026年
  • 單集
    91
  • 分級
    兒童不宜
  • 版權
    © Copyright 2024 All rights reserved.
  • 節目網站
    RevOpsAF The Podcast

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