The Big Shift

Moritz Kaffsack
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  • 管理學

A fast, unfiltered download of how companies in Singapore and Southeast Asia are making a big shift in their approach to market, operating models, team composition, leadership style - leveraging new techologies and skills. Real cases, real impact, why it works and what leaders can learn from it.

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  1. 6月24日

    The Big Shift - Episode 1 - Angeline Yeap

    The Inside Job — How Transformation Really Happens in a Global Bank "You can't just pivot a global bank by telling a bunch of developers: 'Hey, build me a new app.'" Angeline Yeap has spent 25 years driving transformation across DBS, Citi, HSBC, and UOB — in Singapore, London, Miami, and across Asia. The thread running through all of it isn't a product or a market. It's change. And after leading some of the most significant digital shifts in Asian banking, her conclusion is clear: the technology is rarely the hard part. In this episode, Angeline walks us through what it actually took — from building the strategic case for mobile-first banking in 2016 before most banks saw it coming, to getting rid of the 50-page steering committee deck and replacing it with a one-hour weekly cadence where data outranked title. She talks about the moment she realised the HiPPO in the room — the Highest Paid Person's Opinion — was the single biggest obstacle to moving fast, and what she did about it. The conversation gets into the operational realities that management books don't cover: how to assemble a transformation team that actually has the backing of the organisation behind it, why change management is as important as the build itself, and what it looks like to bring 90 team heads onto a weekly call so no one hears about a new system for the first time at launch. Angeline also shares where she's seen transformations fail — launching a wealth feature on the app without bringing the ops team along, so customers got a seamless digital journey followed by a paper statement in the post. And she offers a clear framework for what genuine transformation leadership looks like: tone from the top that goes beyond town halls, quick wins the ground can see, and the psychological safety for teams to speak up when the most senior person in the room is wrong. Her read on AI: don't rush to appoint a Head of AI. Until the leadership team — CEO, business owners, technology, HR, legal and compliance — are moving together, it's innovation theatre. What you'll take away from this episode: Why the HiPPO kills transformation — and the specific moves that neutralise it How to build a change team that moves fast without leaving the organisation behind The difference between transformation that sticks and innovation theatre — and the signals that tell you which one you're in Why the most sustainable change always comes from within

    The Big Shift - Episode 1 - Angeline Yeap

  2. 預告

    The Big Shift Podcast - Trailer

    The Trailer to The Big Shift Podcast - A fast, unfiltered download of how companies in Singapore, Vietnam and Southeast Asia are making a big shift in their approach to market, operating models, team composition, leadership style - leveraging new technologies and skills. Real cases, real impact, why it works and what leaders can learn from it.

    The Big Shift Podcast - Trailer

  3. 預告

    Intro

    The introduction to The Big Shift Podcast - A fast, unfiltered download of how companies in Singapore, Vietnam and Southeast Asia are making a big shift in their approach to market, operating models, team composition, leadership style - leveraging new technologies and skills.Real cases, real impact, why it works and what leaders can learn from it.

    Intro

預告片

關於

A fast, unfiltered download of how companies in Singapore and Southeast Asia are making a big shift in their approach to market, operating models, team composition, leadership style - leveraging new techologies and skills. Real cases, real impact, why it works and what leaders can learn from it.

資料

  • 創作者
    Moritz Kaffsack
  • 活躍年份
    2026年
  • 單集
    3
  • 分級
    兒童適宜
  • 版權
    © Moritz Kaffsack
  • 節目網站
    The Big Shift