Visibility Brief

Visibility Brief by Yext

Visibility Brief is your bi-weekly guide to brand visibility in the age of AI search. Hosted by Yext SVP of Marketing Rebecca Colwell, each episode breaks down how AI is reshaping discovery, and what CMOs, digital leaders, and transformation executives need to do to stay visible when traditional SEO no longer applies. From shifting consumer behavior to platform disruption, we go beyond the buzz to deliver clear, strategic insights you can use, fast. Featuring expert guests, original research, and real-world advice from the front lines of AI adoption, Visibility Brief helps you understand where brand discovery is headed, and how to lead through the change. New episodes every other week.

  1. 2 DAYS AGO

    What SEO Actually Looks Like in an AI-Driven World

    In this episode of The Visibility Brief, Yext SVP of Marketing Rebecca Colwell is joined by Leigh McKenzie, Director of Online Visibility at Semrush, to explore how one of marketing’s most established roles is being fundamentally reshaped by AI. For more than two decades, SEO meant understanding Google—how it crawled, how it ranked, and how to win clicks. But that playbook is no longer enough. AI is changing how people search, how answers are delivered, and how brands get discovered. So what does the job of an SEO actually look like now? And how should teams evolve when visibility depends on much more than a website? Drawing on his experience at Semrush, where he's had a front-row seat to the evolution of search, Leigh makes the case that SEO isn't disappearing — it's growing into something bigger, more strategic, and more cross-functional than ever. The episode breaks down: Why traditional SEO thinking is no longer enoughHow consumer behavior is changing the search landscapeWhy SEO is becoming a cross-functional disciplineWhy your website is only part of the equationHow mass content and quick-win tactics can quietly hurt long-term visibility and trustWhat SEO teams should stop, start, and rethink If you’re leading an SEO or marketing team and trying to understand how your role is changing, this episode will help you zoom out, rethink your priorities, and position yourself — and your brand – for what comes next.

    26 min
  2. 31 MAR

    Trust and Personalization in the AI Era

    In this episode of The Visibility Brief, Yext SVP of Marketing Rebecca Colwell sits down with Bill Simpson, Director of Value Consulting at Yext, to explore a question many marketers are still working through: how far is too far when it comes to personalization? As AI is changes how people interact with technology, customers  are sharing more personal information than ever before — often without realizing it. But why does AI feel so different from traditional search, and what’s making people more willing to open up? At the same time, brands are under pressure to move faster, adopt new tools, and deliver more personalized experiences. But speed introduces risk. From data exposure to inaccurate AI responses, the line between helpful and harmful is thin — and easy to cross. Drawing on his years of experience working with brands, Bill shares insights on how marketers can move forward thoughtfully — balancing innovation with responsibility. The episode breaks down:How conversational interfaces create a sense of trustWhere personalization starts to feel invasiveWhy transparency is the new competitive advantageThe hidden risks in everyday AI workflowsHow to safely pilot AI inside your organizationWhy human oversight still matters If you’re a marketing leader trying to move quickly with AI while protecting your customers and your brand, this episode will help you understand the real tradeoffs — and how to navigate them with confidence.

    21 min
  3. 3 MAR

    Competing in a World Without Rankings

    In this episode of The Visibility Brief, Yext SVP of Marketing Rebecca Colwell sits down with Chief Data Officer Christian Ward to unpack something many marketing leaders are quietly feeling: the way we’ve measured visibility for the last 20 years isn’t working the way it used to. Impressions spike and dip without reason. Rankings change by the second. Clicks are disappearing. And as AI models fragment search across multiple platforms, the idea of a single, stable “position” is starting to disappear. So if rank isn’t reliable, and clicks don’t tell the full story, how should marketers measure performance in an AI-driven world? Drawing on the latest Yext Research and a new competitive scoring model inspired by Elo rankings, Rebecca and Christian explore how visibility should be measured going forward — and why the brands that win will be the ones that understand competition, context, and consistency, not just position. The episode breaks down: Why AI literacy is becoming a competitive advantageWhat model fragmentation means for brand visibilityWhy being “chosen” matters more than ranking#1How Elo-style competitive scoring reframes measurementWhy having more local competitors raises the stakes for your dataWhy structured, consistent data remains foundational If you’re a marketing leader trying to make sense of fluctuating rankings and disappearing clicks, this episode will help you rethink visibility — and build a more resilient way to measure success in a world where AI sits between you and your customer.

    26 min
  4. 17 FEB

    How Psychology Shapes AI Search and Discovery

    In this episode of The Visibility Brief, Yext SVP of Marketing Rebecca Colwell is joined by Garrett Sussman, Director of Marketing at iPullRank, for a refreshingly human conversation about how people really search — and how AI is amplifying the psychology behind it. Marketers love to talk about algorithms, platforms, and technical optimization. But what if the biggest variable in discovery isn’t the system at all — it’s the person behind the keyboard? How we frame questions, what we believe going in, and the bias we carry with us all shape the answers we get back, especially in AI-driven search experiences. With a background in psychology, literature, and technical SEO, Garrett brings a unique perspective to the table. This episode explores how identity, bias, intent, and trust influence search behavior — and what brands can do to show up accurately, even when they’re not in control of the interface. The episode breaks down:Why search behavior is as much psychological as it is technicalWhy two people can search the same thing and get totally different answers The rise of conversational searchWhy AI answers feel more trustworthy than linksHow LLMs filter, summarize, and simplify information Why reviews, forums, and social proof now shape brand visibilityWhat brands can influence in AI, even when they can’t control it If you’ve felt like discovery is getting harder to predict – or harder to influence – this episode will give you a new lens. It’s not just about ranking for keywords anymore. It’s about understanding how people think, how AI interprets intent, and how brands can adapt by focusing on trust, structure, and a holistic, human-first approach. This episode will help you rethink visibility from the inside out.

    32 min
  5. 10 FEB

    The Future of Paid Search in an AI World

    Paid search isn’t broken…but it’s definitely changing. In this episode of The Visibility Brief, Yext SVP of Marketing Rebecca Colwell is joined by CEO Mike Walrath for a conversation about the rising cost of paid search — and why AI is forcing marketers to rethink not just tactics, but the entire structure of marketing and measurement.  Cost-per-click (CPCs) are climbing, clicks are disappearing, and nearly 70% of searches no longer result in a website visit. So what happens when the click (the foundation of modern digital marketing) stops being the most important metric? Are paid ads in AI platforms the next evolution, or a replay of search’s earliest monetization debates? Mike draws on his experience building and monetizing one of the web’s first major ad exchanges to explore where AI advertising is headed next, how new models like Gemini and OpenAI are testing monetization,  and what marketers must prepare for as paid and organic blur inside AI-driven discovery. The episode breaks down: Why paid search feels more expensive (and less effective) than everHow AI is rewriting the funnel — and what that means for performanceWhat early AI ad models tell us (and don’t)Why ads and organic visibility are starting to blurWhat marketers should really be tracking when clicks aren’t the goalThe hidden opportunity for marketers inside all the noise If you’re a marketing leader navigating rising paid costs, shrinking clicks, and uncertainty about how AI will monetize discovery, this episode will help you reframe the problem – and see why this moment may be one of the biggest opportunities marketers have ever had.

    34 min

About

Visibility Brief is your bi-weekly guide to brand visibility in the age of AI search. Hosted by Yext SVP of Marketing Rebecca Colwell, each episode breaks down how AI is reshaping discovery, and what CMOs, digital leaders, and transformation executives need to do to stay visible when traditional SEO no longer applies. From shifting consumer behavior to platform disruption, we go beyond the buzz to deliver clear, strategic insights you can use, fast. Featuring expert guests, original research, and real-world advice from the front lines of AI adoption, Visibility Brief helps you understand where brand discovery is headed, and how to lead through the change. New episodes every other week.

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