Checking In with Anthony & Glenn

Anthony Melchiorri & Glenn Haussman
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Travel Channel's Anthony Melchiorri and hotel industry expert Glenn Haussman empower your business, your career and your life.

  1. 29/05/2025

    850: The Last Dance?

    Today we're saying thanks to all our listeners and saying goodbye. To live shows, that is. Plenty more content coming starting next week, but we're switching up formats to make everyone's lives easier! It's been exhausting doing as many as five live shows a week for five years. Dang, that's a lot. :-)

    1 hr

  2. 28/05/2025

    849: How Noble Invests in Hotels with Adi Bhoopathy

    Adi Bhoopathy, Managing Principal and Head of Capital Markets at Noble Investment Group, joins No Vacancy Live to share his insights from over two decades of investing in the hospitality sector. Since joining Noble in 1999, Adi has helped lead more than $4.5 billion in transactions, playing a pivotal role in shaping the firm's investment strategy and capital relationships. In this episode, we dive into how Noble identifies opportunity in a rapidly evolving market, why Adi believes hospitality is a resilient and rewarding asset class, and what it takes to build trust with institutional partners.  From capital markets to culture, Adi offers a behind-the-scenes look at what drives one of the industry's most active hotel investors.

    23 min

  3. 28/05/2025

    848: The Culture Shift: Inside Ben Campbell's Bold First Year as CEO of Hospitality America

    In his first year as CEO of Hospitality America, Ben Campbell set a bold tone by putting people and culture at the heart of the company's strategy—well ahead of the industry curve. From earning back-to-back "Best Places to Work" awards to launching flexible PTO programs and strategic mentorship initiatives, Ben's leadership has sparked a cultural and operational transformation. This episode dives into how his People First approach, new leadership roles, and investment in soft-branded hotel growth have positioned HA for long-term success.  Tune in to hear how bold vision, data-driven decisions, and a passion for people are reshaping the hospitality landscape. Thanks to Actabl for sponsoring this video. Actabl gives you the power to profit.

    23 min

  4. 13/05/2025

    847: What's an Owner's Rep Anyways?

    Jake Zwaagstra, CEO of TriCelta Development joins the show to explore the critical role of the Owner's Representative in aligning teams, communicating vision, and ensuring decisions are rooted in both strategy and stakeholder understanding. We dive into how customer insights and industry trends can shape project outcomes through effective use of surveys, focus groups, and market analysis. Plus, we unpack the value of model rooms as a decision-making tool that brings concepts to life, aligns expectations, and helps prevent costly missteps down the line. Whether you're developing a new property or repositioning an existing one, this episode is all about making smarter, more informed choices from day one.

    31 min

  5. 26/04/2025

    846: What's Happening in Hospitality

    Glenn and Anthony chat about hotel news and everything else on their minds

    26 min

  6. 12/04/2025

    845: Hospitality Chaos or Comeback? Market Moves, Pipeline Shifts & Survival Tactics for Hoteliers

    📉 The hotel industry is navigating turbulent times — again. But this episode of hashtag#novacancynews isn't about panic — it's about real talk from the frontlines. I'm joined by Bruce Ford (Lodging Econometrics) and Craig Sullivan ([CLIC] Media) to break down what's happening right now in hospitality — and what savvy operators must do to stay ahead. 👇 Highlights: [00:55] Market jitters & hotelier anxiety: The instability nobody's talking about [3:45] Convention cancellations & the silent collapse of government-adjacent demand [5:20] Economic ripple: Loss of city taxes, F&B revenue, and restaurant closures [7:45] Canadian travelers vanish — a crushing blow to Northeast U.S. tourism [11:35] How to tap your local market like a pro — your community is your new customer [15:25] The pipeline paradox: Record project counts but shrinking room size [18:40] A wave of listings hits the market — who's buying and who's just fishing? [23:10] Why developers are hitting pause — and what smart ones are quietly doing now [27:15] Small business pain: Rising input costs, shrinking margins, and $12 lattes [31:00] Brand conversions, property tax appeals & getting hyper-local for room nights [37:40] Bonus: Bruce's Vegas weekend + Glenn's BBQ adventures 🍖🔥 🙌 Special thanks to our advertiser: Actabl, Actabl gives you the power to profit. Visit Actabl.com for more.

    24 min

  7. 10/04/2025

    844: Why $1,000 Hotel Rooms Are Booming & Service is Sinking

    Luxury is booming, but so are guest complaints. Today, hashtag#novacancynews discusses the return of Starwood Hotels, the explosive growth of ultra-luxury hotels, and systemic service failures plaguing the hotel industry. 🛎️ Special thanks to our advertiser, Actabl – giving hoteliers the power to profit. Visit actabl.com for more. 📌 In this episode, you'll learn: Why courage—not experience—is the leadership trait hotels desperately need right now Why $1,000+ hotel rooms are no longer rare—and who's actually staying in them What makes Treehouse Hotels quirky and Baccarat Hotels ultra-luxurious How Starwood's brand comeback is shaking up the luxury space What irrationally good service really means (and why it's now table stakes) Glenn & Anthony's take on economic instability and how it's impacting hotel development The real reasons why international travelers are skipping the U.S.

    39 min

  8. 06/04/2025

    843: True Hospitality: Emotional Connections, Industry Insights, and Concierge Secrets

    Experience the future of hospitality in this thought-provoking deep dive with Elizabeth Harlow, Chief Brand Officer at Sonesta Hotels! Discover how top brands are reshaping guest loyalty, exclusive experiences, and human connection—all while navigating the rise of AI. 🔥 What You'll Learn: -       The power of human connection in hospitality—why tech should enhance, not replace it -       How Sonesta is redefining loyalty beyond points—giving members brag-worthy access -       Exclusive partnerships with Rolling Stone, SailGP & Rioja—making unforgettable travel experiences -       he secret to differentiating brands in a competitive industry beyond price wars Why humor, authenticity & resonance create stronger brand-customer bonds A special thanks to Actabl— Actabl gives you the power to profit. Visit Actabl.com to learn more! 🎧 Listen now and be part of the conversation shaping the future of travel!

    21 min
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Travel Channel's Anthony Melchiorri and hotel industry expert Glenn Haussman empower your business, your career and your life.

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