151 episodes

Design Talk. A podcast for learning about the business of technology design and management. Listen to stories, panels, interviews and discussions about technology and design in-the-wild: the good, the beautiful, and the useful. Whether you've got one big idea, you think of yourself as an organisation designer, product designer, creator, or entrepreneur. Each episode offers a take on how people design, strategise, organise, and develop technology. We want to dig into the essence of design, discover the backstory to technologies, and unpack the design attitude. We started this podcast for you, because you are interested in tinkering, in making, and how ideas become 'things', and because we are all, in some way, involved in designing. 
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Design Talk (dot IE‪)‬ Allen Higgins

    • Technology
    • 5.0 • 3 Ratings

Design Talk. A podcast for learning about the business of technology design and management. Listen to stories, panels, interviews and discussions about technology and design in-the-wild: the good, the beautiful, and the useful. Whether you've got one big idea, you think of yourself as an organisation designer, product designer, creator, or entrepreneur. Each episode offers a take on how people design, strategise, organise, and develop technology. We want to dig into the essence of design, discover the backstory to technologies, and unpack the design attitude. We started this podcast for you, because you are interested in tinkering, in making, and how ideas become 'things', and because we are all, in some way, involved in designing. 
Hosted on Acast. See acast.com/privacy for more information.

    0231 - Consulting Values with Padraig Coffey and Angel Benito

    0231 - Consulting Values with Padraig Coffey and Angel Benito

    Welcome to Design Talk, I’m Kaushiki Agrawal
    I’m Christoph Neunsinger
    And I’m Akki Kumar and we are MSc Business Analytics students from UCD Smurfit Business School.
    Today we are ‘in conversation’ with Padraig Coffee (CEO) and Angel Benito (CTO) from Zartis, a software consulting firm situated in Cork, Ireland, talking about how to expand consultancy efforts and working with clients from different industries.
    1.     How did you tackle the challenges of rapid expansion of Zartis from your founding through to now?
    2.     Can you talk about your experiences expanding into new markets [countries or product markets?]
    3.     The half-life of technology is incredibly short, how do you and your teams stay up-to-date?
    4.     What do you consider when forming teams for client engagements? [When forming teams do you consider personal traits, knowledge maps?]
    5.     When working with clients, do you have a general approach to problem-finding, a methodology or process to get the big picture?
    6.     Let’s take a case, if client wants to do advanced analytics, but their systems are old or their data is a mess: how do you cope with deep strategic transformations [get client on board, manage expectations etc.]
    7.     We’re interested understanding some of the problems of consulting. For example, how do you avoid the ‘halo’ problem? [e.g. fallen into the trap of ‘knowing best’ or reusing solutions from one site on another site without considering]
    8.     Can you talk about your approach to Corporate Social Responsibility and outreach? [e.g. LevelUP]
    Questions from the audience.


    That’s probably a good point to wrap it up.
    Thank you for taking the time to talk with us today.
    Notes, extra questions, and further reading:
    Zartis (https://www.zartis.com)
    Padraig was a guest on the pod back at episode 169 and cross-released by Zartis at…
    https://www.zartis.com/podcasts-story-of-software/design-talk/where-does-design-happen/

    Acknowledgements
    Music 
    Title: “It was just cold”
    Artist: Andrew Codeman
    Source: https://bit.ly/2Msarcj
    License: “CC BY 4.0”
    Cover Art 
    Title: Eras ITC + photo of panel + 25% shp, 60% brt, -14% cnt, 400% sat, 11,200K, greyscale, pastels smooth.
    Artist: Allen Higgins
    Source: podcast-Angel.pptx
    License: CC BY-NC-SA 4.0
    Podcast License
    Design Talk (dot IE) CC BY-NC-SA 4.0 
    The license can be viewed at https://creativecommons.org/licenses/by-nc-sa/4.0
    By taking part you give permission for your voice to be recorded, for the recording to be edited, and for it to be posted and published as a podcast.

    Hosted on Acast. See acast.com/privacy for more information.

    • 1 hr 12 min
    0230 - Technology Strategy with Morgan Hammersley

    0230 - Technology Strategy with Morgan Hammersley

    In part 2 of the Pepperdine/UCD MBA-MSC workshop, John Mooney introduces Morgan Hammersley from Global Payments.
    Morgan talks about his approach to Technology Strategy and business alignment, offering insights into the practical realities of performing IT strategy in a global financial services infrastructure company and sharing the learning he has gained on the road to developing a proactive and projective approach to IT strategy.
    Yes, sometimes you 'just have to get stuff done’, but to really succeed you must become more aligned, forward looking, and ‘outcomes focused’. Morgan achieves this, in part, by embedding a feedback mindset. This involves carefully and systematically listening to the business and then delivering what the whole organisation actually needs.
    Ask the business for feedback! Pose questions like:
    Would you recommend us to another customer?Are we delivering value?How are we doing from a service perspective?How well do we engage and communicate with you?
    (The recording took place on April 17th, 2024.)
    Notes:
    NPS: Net Promoter Score 
    Daily, weekly, monthly, quarterly, annual.
    JV: Joint Venture
    PI: Planning Interval (link)
    Purposeful Meetings: changing behaviours result in culture…
    Intent, vision, invested, alignment, outcomes.
    RAG colours: Red, Amber, Green.
    Use metrics to tell us if we’re moving in the right direction.
    Music 
    Title: “It was just cold”
    Artist: Andrew Codeman
    Source: https://bit.ly/2Msarcj
    License: “CC BY 4.0”
    Cover Art 
    Title: Eras ITC + photo of Morgan presenting + sharpness 44%, bright 28%, contr 30%, 206% sat, 5,388K, pastels smooth.
    Artist: Allen Higgins
    Source: podcast-Morgan.pptx
    License: CC BY-NC-SA 4.0
    Podcast License
    Design Talk (dot IE) CC BY-NC-SA 4.0 
    The license can be viewed at https://creativecommons.org/licenses/by-nc-sa/4.0
    By taking part you give permission for your voice to be recorded, for the recording to be edited, and for it to be posted and published as a podcast.

    Hosted on Acast. See acast.com/privacy for more information.

    • 49 min
    0229 - Go To Market Operations with Neil O'Herlihy

    0229 - Go To Market Operations with Neil O'Herlihy

    A podcast episode recording of the first session of the Pepperdine/UCD MBA-MSC workshop held on April 17th, 2024.
    Neil O'Herlihy talks about why your strategic 'gut instinct' is probably going to be wrong in a rapidly changing technology product environment. We are so used to thinking in terms of averages that we find it hard to develop an intuitive understanding of markets where power-law demand/reward curves work. 
    "We don’t know what’s going to happen in the future, we just need to be ready when it does!”
    Case Study Overview: 
    InceptionExp is a fictitious rapidly growing Silicon Valley company offering unique AI solutions that can improve and optimize themselves through AI. InceptionExp have low costs of sales and very high year-over-year (YoY) revenue growth with huge headroom. They are operating in a context of technology and scale race where there are strong economies of learning and scale. The rapid pace of technological innovation means the environment is highly uncertain. Demand for InceptionExp's product/service in EMEA is skyrocketing, requiring rapid expansion to address this market. InceptionExp's customers and markets exhibit power-law distribution, meaning a small percentage represent the bulk of the opportunity.
    Given the rapid innovation in the AI-building-AI market we need to decide:
    1. How should InceptionExp build its EMEA go-to-market team,
    2. Should it use an EMEA go-to-market hub location
    3. How it should prioritize resources in a power-law market, and
    4. How much to focus on sales efficiency?
    Notes:
    Competing on the Edge: Strategy as Structured Chaos by Shona L. Brown, Kathleen M. Eisenhardt
    The Lean Startup by Eric Reis
    HBR on Strategy podcast (https://hbr.org/podcast/2023/07/defining-a-growth-strategy-in-uncertain-times)
    episode recounting the different responses by Bill Gates and Steve Jobs on the future of the mobile phone.
    Acknowledgements
    Music 
    Title: “It was just cold”
    Artist: Andrew Codeman
    Source: https://bit.ly/2Msarcj
    License: “CC BY 4.0”
    Cover Art 
    Title: Eras ITC + photo of Neil presenting + 300% sat, 6,500K, pastels smooth.
    Artist: Allen Higgins
    Source: podcast-NeilOHerlihy.pptx
    License: CC BY-NC-SA 4.0
    Podcast License
    Design Talk (dot IE) CC BY-NC-SA 4.0 
    The license can be viewed at https://creativecommons.org/licenses/by-nc-sa/4.0
    By taking part you give permission for your voice to be recorded, for the recording to be edited, and for it to be posted and published as a podcast.

    Hosted on Acast. See acast.com/privacy for more information.

    • 46 min
    0232 - NaviLens for accessible wayfinding with Emily Smith

    0232 - NaviLens for accessible wayfinding with Emily Smith

    Our hosts are: Sophia, Owen and Tom. 
    Today we are talking with Emily Smith, Assistive Technology Specialist in UCD.
    Emily, could you say a few words about role and how you came to champion accessibility?
    ·       I am always getting lost in buildings. How does anyone find spaces within places? [wayfinding systems, Google Maps, Navilens]
    ·       What is NaviLens? How do you use it? [an accessible wayfinding and information app that uses colourful QR codes to help individuals find their way around interior spaces] 
    ·       Who is the primary target group, and, can anybody use it? 
    ·       When did you first see a Navilens? [Kellogs pack]
    ·       Who makes Navilens? [Spanish company]
    ·       Are there any cases where Navilens is being rolled out? [New York MTA - subways and buses]
    ·       Can you track the use of a tag? [unique tags give data on number of times they have been scanned]
    ·       What do you need to consider when embedding Navilens in a space?
    ·       More questions from the audience? 
    That’s probably a good point to wrap it up.
    Thank you for taking the time to talk with us today.
    Notes:
    https://www.navilens.com/en/
    https://www.ucd.ie/all/aboutus/campusaccessibility/navilens-accessibleinformationandcampusnavigation/
    https://lighthouseguild.org/how-the-simple-qr-code-became-an-empowering-navigation-tool/
    Acknowledgements
    Music 
    Title: Impulse
    Artist: Ben Prunty
    Source:  https://www.benpruntymusic.com/
    License: Non-transferable license. Permission granted by Ben Prunty (personal letter)
    Cover Art 
    Title: Futura + The NaviLens Team Photo credit: NaviLens – www.navilens.com. Permission granted “Absolutely! You can use it! Happy to see the result! , don't hesitate to share it with us.”
    Artist: Allen Higgins
    Source: podcast-NaviLens.pptx
    License: CC BY-NC-SA 4.0
    Podcast License
    Design Talk (dot IE) CC BY-NC-SA 4.0 
    The license can be viewed at https://creativecommons.org/licenses/by-nc-sa/4.0
    By taking part you give permission for your voice to be recorded, for the recording to be edited, and for it to be posted and published as a podcast.

    Hosted on Acast. See acast.com/privacy for more information.

    • 26 min
    0244 - Policy and European Economic Convergence Seminar

    0244 - Policy and European Economic Convergence Seminar

    In this seminar, Professors Frank Barry and Marcin Piątkowski contrast Ireland and Poland’s pathways to economic independence and growth, through the lens of industrial and economic policy. This, against the turbulence of world events straddling the 20th and 21st centuries. We look at the growth of these two European nations ex-post being constituent states of colonial empires.
    The seminar was chaired by Dorota Piaskowska, associate professor in strategy and international business at University College Dublin, Ireland.
    Frank Barry is Professor of International Business & Economic Development at Trinity Business School and a member of the Royal Irish Academy.
    And Marcin Piątkowski is Professor of Economics at Kozminski University, Warsaw, and Lead Economist at the World Bank.
    This talk was recorded in person with a live audience on April 8th, 2024, in the UCD Michael Smurfit Graduate Business School, Dublin, Ireland.
    The seminar was supported by the Embassy of the Republic of Poland in Dublin and the UCD College of Business.
    Location - Lecture Theatre N204 (followed by a reception in the Laurence Crowley Boardroom)
    UCD Michael Smurfit Graduate Business School
    Carysfort Avenue, Blackrock, County Dublin
     
    Thank you for listening, please follow and share if you liked this episode.
    The musical elements used are from the ‘Adagio in G Minor’ released under a CC-BY 3.0 license.
    See the show-notes or the description for details.
    Notes and links:
    https://www.gov.pl/web/ireland/ambassador
    https://people.ucd.ie/dorota.piaskowska
    https://marcinpiatkowski.com
    https://www.tcd.ie/research/profiles/?profile=barryfg
    Acknowledgements
    Music 
    Title: Adagio in G minor
    Artist: Remo Giazotto attributed to Tomaso Albinoni
    Source: https://soundcloud.com/dick-de-ridder/adagio-in-g-minor-albinoni
    Licensed by Dick de Ridder: CC-BY 3.0
    Cover Art 
    Title: GraphicsAndText
    Artist: Allen Higgins
    Source: Collage/various (CITO-podcast-FrankMarcin.pptx)
    License: CC BY-NC-SA 4.0
    Podcast License
    Design Talk (dot IE) CC BY-NC-SA 4.0 
    The license can be viewed at https://creativecommons.org/licenses/by-nc-sa/4.0
    By taking part you give permission for your voice to be recorded, for the recording to be edited, and for it to be posted and published as a podcast.

    Hosted on Acast. See acast.com/privacy for more information.

    • 50 min
    0219 - Shift Left Design with Pat Clark

    0219 - Shift Left Design with Pat Clark

    Today I talk with Pat Clark, Senior Staff Engineer at ChargePoint, responsible for the Driver Portal and other web services. Pat is a unique blend of entrepreneur and software engineer with a passion for good design. This will be a provocative conversation about the state of the internet for people with disabilities and diverse needs.
    So, let’s start with this idea that Accessibility is the Zeroth usability requirement, that we’ve got to consider it in parallel with every other requirement, everywhere, all the time, all at once.
    Q: Why? Why bake accessibility into everything, why bring it into focus, and how do start the process?
    Q: What skills do you see as essential? 
    Q: Can you talk about some examples?
    Q: You called it an ARIA label, so basically, nearly all access problem is an HTML problem.
    Q: what QA tools do you have in your toolbox. 
    Q: What about installing overlays... 
    Q: What if you break something? 
    Q: You may be putting an awful lot of work into address a small and shrinking portion of the population.
    Q: Does accessibility affect you personally?
    Q: Let's finish on an observation that some of the foundational technologies developed for accessibility have gone on to improve everyone's experience of the web. 
    Q: Is there anything else you’d like to add before we wrap-up?.
    Notes:
    https://www.chargepoint.com/en-gb/
    https://driver.chargepoint.com/ (driver portal)
    https://www.w3.org/WAI/people-use-web/tools-techniques/
    https://developer.mozilla.org/en-US/docs/Web/Accessibility/ARIA/Attributes/aria-label


    Acknowledgements
    Music 
    Title: The World
    Artist: Ben Prunty (2012)
    Source:  https://www.benpruntymusic.com/
    License: Non-transferable license. Permission granted by Ben Prunty
    Cover Art 
    Title: Screenshot+HighContrast+GlowDiffused
    Artist: Allen Higgins
    Source: podcast-PatAllen.pptx
    License: CC BY-NC-SA 4.0
    Podcast License
    Design Talk (dot IE) CC BY-NC-SA 4.0 
    The license can be viewed at https://creativecommons.org/licenses/by-nc-sa/4.0
    By taking part you give permission for your voice to be recorded, for the recording to be edited, and for it to be posted and published as a podcast.

    Hosted on Acast. See acast.com/privacy for more information.

    • 42 min

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