Difference Makers Podcast

Chartered Accountants Worldwide

We created this podcast in order to celebrate the lives and work of people who have transformed communities, businesses, and the wider world, making a real difference in the lives of others. We call them "Difference Makers". Some overcame great personal adversity in their journey. They all showed the knowledge, perspective, skills and capabilities to lead, to achieve, and to make real change when it is needed most. Oh, and by the way... they are all Chartered Accountants! Find out more at https://www.charteredaccountantsworldwide.com

  1. 21/11/2025

    Resilience, Flow, And The Future Of Accounting

    Ever feel like your day is a blur of pings, context switches, and late-night messages that steal your sleep? We sat down with Brad Hook and Declan Scott to unpack why the profession’s greatest strengths—kindness, curiosity, creativity—can be undermined by hypervigilance and constant multitasking, and how simple, science-backed rhythms can restore focus and energy. We dig into the data from the inaugural global resilience and well-being report for Chartered Accountants and preview what the next survey aims to measure after practical interventions. Brad explains why “measure, train, measure” beats guesswork, and shares tactical calm tools that create quick wins: one-minute breath resets, bookending the workday, and clear evening boundaries. Declan brings an experienced lens to early-career overwhelm, showing how coaching-led leadership and mentoring across generations can reduce anxiety, build confidence, and connect daily work to real purpose. You’ll learn how attention is being fragmented by constant digital stimuli and why monotasking outperforms multitasking for quality and speed. We walk through the conditions for flow—clear goals, the right challenge-skill match, protected time, and fewer distractions—and how teams can pilot weekly or daily “flow zones” to unlock meaningful progress. We also dive into sleep as the bedrock of performance, from chronotypes and consistency to practical checks for issues like sleep apnoea, plus everyday habits that recharge your mental battery. The episode closes on presence—the underrated skill of pausing, widening your view, and asking what matters most right now. If you’re ready to replace false urgency with real effectiveness, this is your playbook for calmer focus, better sleep, and stronger leadership. Enjoy the conversation, then share it with a colleague who needs permission to switch off notifications. If it resonated, subscribe, leave a review, and tell us: what single change will you try this week?

    34 min

  2. 14/11/2025

    Carla S. Vijian - From Malaysia to Manhattan – A Journey in Ethics, Audit, and Marathon Running

    Curiosity isn’t a personality trait—it’s a practice that can shape a career and safeguard public trust. That idea runs through our conversation with Carla S. Vijian, whose path from Malaysia to New Zealand, Sydney, London and now New York traces a throughline from hands‑on audit work to ethics standard setting. We dive into how fieldwork hardens your scepticism—the kind that looks past headlines and asks who funds what, where assumptions hide, and how incentives bend outcomes—and why that habit is essential when claims move markets, pensions and policy. Carla opens the black box of ethics standards and shows how practical and global the work really is: listening to regulators, investors and firms, and crafting principle‑based guidance that scales across 130+ jurisdictions without losing the self‑awareness professionals need day to day. We test the ideas against live issues: Norway’s Northern Lights CO2 storage milestone and debt‑for‑policy swaps that promise conservation and reconstruction. Both raise the same hard questions—measurement, transparency, accountability—that ethics can answer when applied with rigour. We also tackle AI without the hype: it’s a powerful tool, but not a moral agent. The IESBA’s technology guidance helps identify risks like bias, data integrity and over‑reliance, reminding us to validate models, document judgement and remain accountable for outcomes in the public interest. Threaded through the technical is the human: marathon training as a blueprint for resilience, discipline and humility. You don’t run 42 kilometres at once; you run one at a time. The same is true for building trust—small consistent choices compound. Carla leaves three anchors for the next generation: make curiosity a daily discipline, choose courage over convenience, and pair purpose with patience. If you care about trustworthy reporting, sustainable finance and responsible AI, this conversation will give you practical ways to strengthen your judgement and your impact. If this resonates, follow the show, share it with a colleague, and leave a review with the bravest professional decision you’ve made recently.

    27 min

  3. 07/11/2025

    Nicola Ellam on why AI won’t take your job—it will take it to a whole new level

    The myth that accountancy is just numbers falls apart fast when you hear Nicola Ellam’s story. Trained in the UK, seasoned in Hong Kong, and now a managing principal in New York, Nicola joins us to unpack how a global career can thrive at the intersection of regulation, culture, and bold technology bets. From the maze of US CPA licensing to the daily realities of leading teams in a fast-moving market, she lays out what changes, what doesn’t, and how to stay relevant when the tools of the trade are being rewritten. We dive into CLA’s decision to invest $500M in AI and a broader solutions master plan, and why the firm insists on staying people-led even as automation accelerates. Nicola walks us through the practical wins: less data entry, faster insights, cleaner visuals, and client conversations that shift from “what happened” to “what should we do.” Inside the firm, connection centres and the CLA Academy create a learning engine—sandboxes, simulations, and persona-based pathways—so interns, associates, and partners can build the skills that matter now: relationship building, project management, and critical evaluation of machine outputs. It’s a training model designed for multi-generational teams that learn in different ways and at different speeds. Global work brings added nuance. Even when language is shared, culture, compliance, and expectations vary—sometimes state by state. Nicola explains how to bridge those gaps with empathy and structure, helping foreign-owned businesses land and scale in the US without losing momentum. And we tackle the big anxiety head-on: will AI take our jobs? Her answer is simple and sharp—AI will take your job to a whole new level. Roles will evolve, judgment will matter more, and the time we get back can be invested in better advice, better teams, and a better life outside the office. If you care about the future of accounting, professional growth, and turning technology into real client value, this conversation offers concrete steps and fresh optimism. Subscribe, share with a colleague who needs a nudge toward the future, and leave a quick review to tell us what skill you’re focusing on next.

    22 min

  4. 30/10/2025

    Mark Scully on compassion, masking, and changing how firms manage people

    What if the story you’ve told yourself about your career is missing the most important chapter? Mark Scully trained in law, pivoted into tax at a Big Four firm, climbed to director, and then made the bravest move of all: reframing his entire journey through a late autism diagnosis and launching Braver to help leaders manage people, not processes. We unpack the messy middle between academic success and workplace reality—unwritten rules, social subtext, and the survival tactic of saying yes to everything. Mark shares how burnout led him to counselling and coaching, and how a simple screening opened the door to a diagnosis that replaced self‑criticism with self‑compassion. Confidence followed via practice: learning to say no, asking “what are the expectations?” and co‑designing sustainable ways of working. The outcome is striking: fewer hours, better results, and his first top performance rating—achieved before he disclosed his diagnosis. From there, we zoom out. Mark explains why many “neurodiversity problems” are human problems experienced at different intensities, and why the fix isn’t a checklist—it’s culture. We explore the shift from process‑first to person‑centred, outcome‑focused management; practical supports that help diverse thinkers thrive; and how normalising conversations through training and employee groups moves people from “don’t know” to “know and ask for help.” We also talk visibility: the outsized impact when senior leaders share their stories and make it safer for others to follow. If you lead teams in professional services—or anywhere you rely on thoughtful, precise work—this conversation offers a clear path to better performance and wellbeing: clarity of expectations, flexible routes to outcomes, and compassion that shows up as action. Listen, share with a colleague, and tell us: what one change would make your team’s work more sustainable? Subscribe for more conversations on leadership, inclusion, and the future of work.

    33 min

  5. 23/10/2025

    Ken Croarkin - A Chartered Accountant who took one leap—said yes once—and changed a whole life trajectory

    One decision can reroute a whole career. When Ken Croarkin said yes to learning insurance in Glasgow, he couldn’t have guessed it would lead to London, a secondment in New York, and ultimately two decades as an audit partner shaping a PE-backed, AI-ready firm. We dive into that arc with clear-eyed detail—how a Chartered Accountant becomes a true global passport, what it takes to cross from UK GAAP to US GAAP and insurance statutory, and why reciprocity and the CPA pathway are less about shortcuts and more about professional standards, ethics, and persistence. We talk candidly about industry specialisation and why it matters. EisnerAmper leaned into sector depth early, creating space for experts to thrive while growing nationally. Ken explains how private equity investment accelerated that strategy—expanding footprint, strengthening people systems, and funding technology—without touching audit quality or independence. For anyone worried about ownership models, his day-to-day reality is reassuring: governance and standards drive the work, not capital. Then we turn to AI. The firm has invested, hired leadership, and is testing tools that promise better risk assessment and smarter use of unstructured data. The point isn’t hype; it’s practical optimism—more time for judgement, clearer insights, and new skills that blend scepticism with tool fluency. There’s a human foundation underneath all of this: community. Moving to the US often means leaving your university network behind, and that’s where ICAS and CAW USA step in with events, introductions and peer support that make a new market feel navigable. The flow of European CAs into the US remains steady, and the value runs both ways as ideas and experience circulate. We close on the case for audit itself—breadth early, depth over time, and a career that evolves with markets and technology. If you’re weighing a move, considering specialisation, or wondering how AI and PE will shape the profession you love, this conversation offers grounded answers and a nudge to say yes when the right door opens. Enjoyed this conversation? Follow the show, share it with a colleague who needs a push, and leave a quick review so more people can find us.

    30 min

  6. 16/10/2025

    Meet Lem Chin Kok - a cop turned accountant using AI to outrun fraud

    Ever wondered how a fast‑response police officer becomes an AI‑first CEO shaping the future of audit and forensics? We sit down with Lem Chin Kok to trace a rare career arc—from crime scenes to commercial investigations to building tech‑led forensic teams—then dig into the practical ways AI transforms how accountants work. Lem explains, in plain terms, the difference between classical predictive models that spot high‑risk transactions and generative AI that removes drudge work, and why both are essential when your ledger runs to millions of lines. We explore the moment an unsupervised model surfaced ten “most unusual” entries from tens of millions—and nine proved to be real frauds later charged in court. The secret wasn’t magic; it was feature design grounded in accounting records and fraud behaviour. That insight anchors a bigger theme: domain expertise plus data fluency beats black‑box buzzwords. Lem makes the case for a “third language” for professionals—programming—so auditors and finance teams can shape models to client context, express risk hypotheses as features, and build repeatable, explainable tests that scale beyond random sampling. The conversation widens to enterprise AI. Consumer tools can be brilliant yet random, which breaks policy‑driven workflows. Lem introduces the “Gen AI twin,” a policy‑aware system that executes end‑to‑end tasks for finance, compliance, or operations, producing consistent outputs aligned to organisational procedures while keeping humans in the loop for judgement and sign‑off. We also touch on building an applied forensic qualification spanning digital forensics, AML, sanctions, and investigations, and why partnerships with public agencies help keep training close to reality. If you care about fraud detection, audit quality, data analytics, or how to deploy AI responsibly in the enterprise, this conversation offers clear frameworks and next steps. Subscribe, share with a colleague who needs to hear it, and leave a review with the one capability you think every accountant should learn next.

    34 min

  7. 14/08/2025

    DMD Live Highlights from Season One: From Boardrooms to Breakthroughs

    Join host Sinead Donovan for a special “best of” edition celebrating the most inspiring moments from the first season of Difference Makers Discuss. Over seven episodes, Sinead spoke with remarkable Chartered Accountants from the UK, Singapore, Australia, Ireland, Pakistan, and beyond—leaders and innovators who are reshaping business, driving sustainability, championing diversity, and embracing technology. In this highlights reel, you’ll hear powerful insights from trailblazers in tech, finance, climate action, and more. From reimagining career paths to harnessing AI for a better future, these stories will spark ideas, challenge assumptions, and show how accountants worldwide are making a difference in business and society. Whether you’re a long-time listener or new to the series, this episode is your passport to the ideas shaping the profession’s future.

    22 min

  8. 05/06/2025

    Best of DMD Live Season 2 - From Cape Town to the BBC: Journeys That Matter

    Sinead Donovan reflects on hosting the Difference Makers Discuss webinar series, sharing powerful highlights from conversations with remarkable professionals who've made significant impacts beyond chartered accountancy. These inspiring individuals demonstrate how determination, education, and purpose can transform lives and influence positive change across society. • Thembeke Maseko shares how her grandfather ingeniously motivated her education by having her teach him what she learned, instilling both academic discipline and storytelling skills • Michelle Shuttleworth discusses her dynamic career journey through PwC, Virgin Entertainment, Burberry and the BBC, highlighting finance transformation experiences • Jessica Fries explains chartered accountants' crucial role in sustainability, from robust reporting frameworks to translating net-zero commitments into practical transition plans • Tinashe Kamangira addresses attracting diverse talent to the profession through new pathways like "earn and learn" models • Brad Hook and Declan Scott provide insights on professional resilience, debunking multitasking myths and emphasising quality sleep for performance Look out for future episodes where we meet more Difference Makers – people who've positively impacted communities worldwide. Don't forget to like, subscribe and share.

    20 min
See All (64)

About

We created this podcast in order to celebrate the lives and work of people who have transformed communities, businesses, and the wider world, making a real difference in the lives of others. We call them "Difference Makers". Some overcame great personal adversity in their journey. They all showed the knowledge, perspective, skills and capabilities to lead, to achieve, and to make real change when it is needed most. Oh, and by the way... they are all Chartered Accountants! Find out more at https://www.charteredaccountantsworldwide.com

Information

  • Creator
    Chartered Accountants Worldwide
  • Years Active
    2021 - 2025
  • Episodes
    64
  • Rating
    Clean
  • Copyright
    © 2025 Chartered Accountants Worldwide
  • Show Website
    Difference Makers Podcast