Insurtech Story Podcast

Insurtech Story
Insurtech Story Podcast

A podcast for all insurtech lovers. Short and crisp talks on what's going on in the insurtech market and how it will shape our future.

  1. Emerging Technology and Insurance for all by 2027

    10 JUN

    Emerging Technology and Insurance for all by 2027

    In this episode titled "Emerging Tech and Insurance for All: 2027 Vision," we explore how cutting-edge technologies are transforming the global insurance landscape to make coverage more inclusive, affordable, and accessible. As we look toward 2027, innovations like artificial intelligence, generative AI, blockchain, telematics, and IoT are no longer just buzzwords—they are reshaping the way insurers design, price, distribute, and manage risk. AI is enabling smarter underwriting and personalized products, while blockchain is fostering trust through transparency and efficiency, especially in microinsurance. Telematics and IoT are unlocking real-time, usage-based models that reward safe behavior and expand coverage to previously underserved segments. Embedded insurance is gaining traction, integrating protection seamlessly into everyday digital experiences. Meanwhile, government-led digital public infrastructure, such as India Stack, is playing a pivotal role in expanding access and scale. The episode also reflects on the challenges of digital equity, data privacy, and the need for inclusive innovation to ensure that technology doesn’t just disrupt—but democratizes—insurance for all. Speaker Bio: With over 34 years of leadership experience in the BFSI space , Rajiv has a proven record of building and scaling large businesses, having worked extensively across Banking, Insurance, Securities , Fintech and Insurtech. As President, Rajiv overseas the New Strategic initiatives, Risk Management and Advocacy across the PB Fintech group, as well as identifying group's key policy and regulatory issues to drive policy advocacy by engaging directly with government policymakers, regulators, industry associations and other strategic stakeholders. He also serves as a board member in a few subsidiaries of the group and has been a face of the group at most Govt and Public Forums. He has previously worked with GE Capital , ICICI Ltd , HDFC Securities , Willis Towers Watson , SBI Life and also had the experience of managing his own start up InstaRemedy. On the personal front Mr. Gupta has also represented his country many times during his student life for key international assignments. He is also a qualified CFP and CWP.

    7 min
  2. Indian Insurance AI Adoption Trends

    4 MAY

    Indian Insurance AI Adoption Trends

    In this episode, we delve into the transformative impact of Artificial Intelligence (AI) on the Indian insurance industry. With AI adoption accelerating, insurers are reimagining operations, enhancing customer experiences, and driving innovation. Key Discussion Points: AI Integration in Insurance Operations: Explore how AI and Machine Learning are revolutionizing underwriting, claims processing, fraud detection, and personalized policy offerings in India. Regulatory Support and Initiatives: Understand the role of the Insurance Regulatory and Development Authority of India (IRDAI) in fostering innovation through regulatory sandboxes and platforms like BIMA Sugam. Generative AI Market Growth: Discuss the projected growth of the generative AI market in Indian insurance, expected to reach USD 387.95 million by FY2032, driven by enhanced client interactions and risk management. Challenges in AI Adoption: Address the hurdles insurers face, including data governance, cost sensitivity, and achieving return on investment, with only 18% of Indian businesses identified as AI leaders. Whether you're an insurance professional, tech enthusiast, or policyholder, this episode offers valuable insights into how AI is reshaping the Indian insurance landscape, promising a future of efficiency, personalization, and innovation. Speaker Bio: Arijit Basu is a professional from the Banking and Financial Services industry. He has worked in India, Japan and the UK. Arijit is currently Chairman of the Board of HDB Financial Services Ltd, a leading financial services firm and subsidiary of HDFC Bank Ltd. He is an Independent Director on the board of Prudential plc, a global insurance company and is a director on the board of Peerless Hospital. Arijit is also an advisor to Ares Management Corporation, a global fund manager and is on the Advisory Board of Razorpay. Arijit retired as a Board Member and Managing Director of India’s largest bank, State Bank of India. Prior to that he was the MD & CEO of SBI Life Insurance Company Ltd., the largest private life insurance company in India. During his tenure, the company listed in the stock exchanges. He is currently Chairman of the Academic Council of the College of Supervisors set up by RBI and is a Member of the Insurance Advisory Committee of the IRDAI. Arijit was Chairman of the Working Group on Project Finance set up by the Government of India for the Infrastructure Pipeline in 2020. Arijit holds an Honours degree in Economics and a master's in History from the University of Delhi. He is a Certified Associate of the Indian Institute of Bankers. Tune in to the Insurtech Story Podcast and stay ahead in the evolving world of insurance technology.

    7 min
  3. AI-Powered Insurance: Insights, Innovations, and the Future of Agentic AI

    23 FEB

    AI-Powered Insurance: Insights, Innovations, and the Future of Agentic AI

    In this episode, we dive into key findings from our recent IBV insurance study on AI adoption, exploring how insurers are leveraging AI to drive efficiency and innovation. We break down what insurers need to know about generative AI - focusing on language model size, open-source advancements, and reasoning capabilities. Plus, we discuss how agentic AI is set to transform the industry and share best practices for building a resilient hybrid cloud architecture that supports AI-driven growth. Points of discussion: 1.What are the biggest takeaways from your recent IBM insurance study on AI adoption, and how are insurers currently leveraging AI to enhance efficiency and decision-making? 2.When it comes to generative AI, what should insurers understand about model size, open-source development, and reasoning capabilities? How do these factors impact AI’s effectiveness in insurance? 3.Agentic AI is gaining momentum - how will it transform insurance processes, from underwriting to claims management, and what new opportunities does it create for insurers? 4.What are the best practices for building a resilient and flexible hybrid cloud architecture that can support generative AI innovation while ensuring scalability, security, and compliance? Speaker Bio: Mark McLaughlin, who is the Director of Insurance at IBM where he leads IBM’s Global Insurance strategy, solutions, and partnerships. Mark’s team analyzes trends in the insurance business and in technology, predicts strategies for insurers, and builds IBM insurance solutions to meet insurer needs. He also shares IBM’s point-of-view on insurance with business leaders, regulators, and conference audiences worldwide. Mark is a 25-year veteran of the insurance industry. He has previously led business units in insurance distribution and analytics, technology infrastructure, CRM, and insurance business process. Mark has personally led implementations in strategy, program management, analytics, data warehousing, expert systems, commercial claims, and underwriting for multiple top 20 US insurers.

    23 min
  4. Redefining Insurance: Driving Preventive Health & Wellness

    7 FEB

    Redefining Insurance: Driving Preventive Health & Wellness

    The role of insurance is evolving beyond risk coverage to proactive health management. Insurers are increasingly integrating wellness programs, wearable tech, and data-driven insights to encourage preventive care. By collaborating with corporates, healthcare providers, and government initiatives, they aim to reduce long-term healthcare costs and improve overall well-being. With recent policy focus on preventive healthcare, insurers have a unique opportunity to drive meaningful change through innovative partnerships and incentives. This shift not only benefits individuals and employers but also aligns with broader national health objectives. Points of discussion: 1.How are insurers evolving from traditional risk coverage providers to proactive health partners? 2.What collaborative efforts between insurers, corporates, and wellness providers are driving better health outcomes and reducing long-term healthcare costs? 3.How is India as a country gearing up for the next step in making a healthier society specially keeping in mind the recent budget and the many regulatory changes that are being introduced? Speaker Bio: Rohit Chohan is a visionary leader and the Co-Founder & CEO of Truworth Wellness. As a prominent figure in the wellness industry, Rohit is known for his strategic vision, innovative thinking, and commitment to delivering exceptional value to clients. He has a proven track record of helping companies enhance their employee well-being programs and achieve tangible results.

    25 min

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A podcast for all insurtech lovers. Short and crisp talks on what's going on in the insurtech market and how it will shape our future.

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