The Empathy Edge

Maria Ross
  • 0.0 (0)
  • MARKETING
  • UPDATED WEEKLY

Failed product launches. Furious customers. Dysfunctional teams. Many of the problems we face in the business world (and frankly, society) stem from the same root cause: Lack of empathy. Speaker, author, strategist, and empathy advocate Maria Ross shares keen insights and inspiring interviews that prove empathy and compassion are the new paths to market-winning performance. Leveraging both inspiring stories and hard data, Ross connects empathetic leadership, cultures and brands to innovation, engagement, and bottom-line results. You’ll walk away with actionable strategies to amplify your impact, and learn how compassionate business tactics can transform your organization from the inside out. The Empathy Edge podcast provides a quick dose of motivation, wisdom, and practical actions that executive leaders, entrepreneurs and changemakers can use right now. Ready to infuse YOUR organization with more empathy? Tune in to learn why cash flow, creativity, and compassion are not mutually exclusive.

  1. 2 DAYS AGO

    Brandon Peele: What America's 250th Birthday Is Really Asking of Us

    America is about to turn 250 years old. My guest today believes this moment is asking something from all of us. Not a celebration or parade, but a reckoning, a chance to find our way back to each other. Brandon Peele is a bestselling author of 6 books on purpose and civic leadership, is Executive Director of the National Pilgrimage, and a trusted keynote speaker and consultant. His work sits at the intersection of purpose, democracy, and what it means to be a nation.  On June 9th, 2026, a caravan of diverse Americans will set out on the National Pilgrimage — driving through the heart of this nation, sitting with people along the way, and asking the questions our political system never asks: What values should guide us? What would it take for this to be a great place for all of us to raise children? What kind of country do we want to leave for the next generation? The journey culminates in the National Assembly — a virtual gathering open to everyone on July 6th and 7th, 2026, from 5 to 8 pm PDT, where your voice will be heard and counted. Six storytellers will then travel to Chicago, and on July 9th — the anniversary of the 14th Amendment — they will read aloud a new national covenant. PBS documentarians are capturing every mile. You'll learn more details and how to get involved. We discuss why empathy is the core mechanism of e pluribus unum — out of many, one — and why, just like any organization, we need a shared moral vision to know where we're going and who we want to be. Brandon shares the three layers of democracy and why our nation's problems are as much moral, psychological, and spiritual as they are political. To access the episode transcript, go to www.TheEmpathyEdge.com, search by episode title. Listen in for… The purpose of government and how we have forgotten the core vision of our democracyHow the founding beliefs of spirituality and Natural Law shaped the countryA shared vision of what we can all be as diverse AmericansWays you can join in or support the pilgrimage and virtual assembly  "This is not about politics. This is about a shared moral vision that includes all of us, and so I don't care how you voted or if you voted. I don't care how you make love. I don't care how much melanin is in your skin. You're an American, and you belong in this conversation." —  Brandon Peele   References: The Empathy Edge: Dr. Claire Yorke: Can Empathy Fix Broken Politics?Sam Daley-Harris: Reclaiming Our DemocracyJames Coan: Closing the Perception Gap that Tears Us Apart About Brandon Peele: Executive Director, National Pilgrimage Brandon Peele is a best-selling author and the Executive Director of the National Pilgrimage. He's trusted as a keynote speaker, consultant, and program leader by organizations such as Google, Harvard Business School, Johnson & Johnson, Stanford University, JDRF, Morgan Stanley, U.S. Marine Corps, YPO, University of California - Berkeley, Vistage, Forum for Workplace Inclusion, LinkedIn, the U.S. Navy, Slalom Consulting, the U.S. Coast Guard, and the University of Minnesota. He is the author of Bison Medicine (2025),  Purpose Work Nation (2022), The Purpose Field Guide (2019), and Planet on Purpose (2018), and co-author of Purpose Rising (2017) and The Purpose Blueprint (2015). His work has been featured by news organizations such as USA Today, U.S. News & World Report, the US Business Journal, and Forbes. Connect with Brandon: Brandon Peele: nationalpilgrimage.us LinkedIn: linkedin.com/in/bpeele Instagram: instagram.com/natnlpilgrimage The National Pilgrimage and Assembly: chuffed.org/project/nationalpilgrimage Synanim (platform enabling the Assembly’s virtual collaboration): synanim.com Connect with Maria: Books: Red-Slice.com/books Speaking: Red-Slice.com/Speaker-Maria-Ross LinkedIn Learning Courses! Leading with Empathy and Balancing Empathy, Accountability, and Results as a Leader LinkedIn: Maria Ross Instagram: @redslicemaria Facebook: Red Slice Get your copy of The Empathy Dilemma here- www.theempathydilemma.com

    38 min

  2. 4 DAYS AGO

    Ceallaigh Smart: The Power of Being Seen

    The power of being seen can change everything. We see it in the workplace and in our world.  And one way to strengthen empathy and build that connection is through photography.  A single photograph—placed in someone’s hands—can affirm dignity, spark connection, and grow empathy on both sides of the lens. That’s the heartbeat of Print the Love, the nonprofit founded 15 years ago by today’s guest, Ceallaigh Smart.  We explore how photography creates empathy, how international travel to under-resourced communities expands perspective, why giving back in any capacity is healing, and how ethical photography and storytelling train our empathy muscle—through permission, protection, and honoring people’s stories.  Ceallaigh also shares a vulnerable personal journey of healing that led to her love of global travel and a desire to serve. That’s the power of being seen.  To access the episode transcript, go to www.TheEmpathyEdge.com, search by episode title. Listen in for… The transformation that comes when people see a photo of themselves for the first time.The power of being seen.The ethics of taking photos of strangers.Creating empathy through photography, especially in underserved communities.The power of celebrating life’s moments, as they are, right now.  "I want to live in a world where a stranger says, ‘You are beautiful today, no matter what, and here's a memory for you and your family to keep for a long time to bring you joy."  —  Ceallaigh Smart Episode References:  Join an international trip with Print the Love:  printthelove.org/tripsHumans of New York - InstagramFujiUltrapro The Empathy Edge podcast episodes: Woodson Martin: Balancing Corporate Success with Humanitarian WorkTeri Schmidt: Empathy-Infused Team Building for Lasting ImpactAshley Jones: How to Courageously Lead and Support Through Grief About Ceallaigh Smart, Executive Director, Print the Love: Ceallaigh (pronounced Kelly) founded Print the Love in 2015 and has worked in nonprofits for over 20 years. In addition to her work at Print the Love, Ceallaigh is the Executive Director of Haiti Outreach. With a background and education in Arts Administration (MA), Experiential/Adventure Education and Art Therapy (BA), and Colorado Outward Bound Alum, Ceallaigh brings a unique depth of leadership experiences and knowledge to the international NGO space. She is passionate about humanitarianism, international travel, narcissistic abuse recovery, Jesus, peace activism, running, the arts, self-care, the outdoors, social justice, fighting for the oppressed, crushing the patriarchy, and finding an awesome new keto dessert or mocktail recipe. She currently lives in Minneapolis with her husband, rescue pup, and two amazing teens. Connect with Ceallaigh: Print the Love: printthelove.org  LinkedIn: linkedin.com/in/ceallaighsmart  Facebook: facebook.com/printthelove  Instagram: instagram.com/printtheloveorg    Connect with Maria: Get Maria's books: Red-Slice.com/books Hire Maria to speak: Red-Slice.com/Speaker-Maria-Ross Take the LinkedIn Learning Courses! Leading with Empathy and Balancing Empathy, Accountability, and Results as a Leader  LinkedIn: Maria Ross Instagram: @redslicemaria Facebook: Red Slice Get your copy of The Empathy Dilemma here- www.theempathydilemma.com

    43 min

  3. 28 APR

    Dr. Jaime Goff: How Secure Leaders Rewrite Unhelpful Stories to Find Success

    What are the hidden, unconscious forces that shape how we lead—why we react the way we do, why some situations knock us off center, and how we can build the internal security to lead with more empathy, clarity, and connection? My guest, Dr. Jaime Goff, is an executive coach, leadership strategist, and founder of The Empathic Leader, where she now works full-time helping leaders “lead from security, not fear.” With a Ph.D. in Couple and Family Therapy and two decades in organizational leadership, Jaime translates attachment theory, neuroscience, and emotional intelligence into practical tools leaders can use immediately. Her new book, The Secure Leader, helps readers uncover the narratives shaping their leadership, regulate under pressure, and create environments where their teams can thrive. We dig into why our brains love stories, and how those stories can limit us, what to do when leaders can’t see their own unhelpful narratives, why adaptive challenges can’t be solved with technical solutions, and the essential first step to emotionally regulate in today’s turbulent world. To access the episode transcript, go to www.TheEmpathyEdge.com, search by episode title. Listen in for… The connection between parenting leadership and team leadership. How early experiences influence leadership behavior. How insecurity blocks empathy and team flourishing.What leaders can do to build internal security and lead with more calm and clarity.Strategies and daily habits for emotional regulation and stress tolerance to be a better leader. "You end up stifling the growth and development of your team because you're holding on to so much control that you don't let go of the reins and you don't empower them. You don't let them experiment, innovate, learn, and grow.” —  Dr. Jaime Goff   Episode References:  Dr. Jaime Goff's Secure Leader Style Scan: https://drjaimegoff.com/secure-leader-style-scan About Jaime Goff, PhD, Founder, The Empathic Leader, and Author of The Secure Leader: Dr. Jaime Goff is an executive coach, leadership strategist, and founder of The Empathic Leader, where she now works full-time helping leaders “lead from security, not fear.” She previously served as Director of Leadership Development at CHRISTUS Health, designing programs for more than 45,000 associates, and she brings a powerful blend of research and real-world experience to her work. With a Ph.D. in Couple and Family Therapy and two decades in organizational leadership, Jaime translates attachment theory, neuroscience, and emotional intelligence into practical tools leaders can use immediately. Her new book, The Secure Leader, helps readers rewrite unhelpful narratives shaping their leadership, regulate under pressure, and create environments where their teams can thrive. Whether delivering a keynote, facilitating workshops, or engaging in one-on-one coaching, Jaime is known for weaving research with relatable stories to spark insight and lasting behavior change. Connect with Jaime: The Empathic Leader, LLC: drjaimegoff.com LinkedIn: linkedin.com/in/drjaimegoff Instagram: instagram.com/dr_jaimegoff Book: The Secure Leader by Dr. Jaime Goff   Connect with Maria: Get Maria's books: Red-Slice.com/books Hire Maria to speak: Red-Slice.com/Speaker-Maria-Ross Take the LinkedIn Learning Courses! Leading with Empathy and Balancing Empathy, Accountability, and Results as a Leader  LinkedIn: Maria Ross Instagram: @redslicemaria Facebook: Red Slice Get your copy of The Empathy Dilemma here- www.theempathydilemma.com

    44 min

  4. 21 APR

    Kevin Perlmutter: Sparking Brand Desire with Empathy

    Do you know that customers who are highly emotionally connected to your brand are 53% more loyal than those who are merely satisfied with your products and services? Today I’m talking with Kevin Perlmutter. We explore why traditional brand strategies often miss the mark, how branding has evolved beyond surface-level connections, and Kevin’s concept of Limbic Sparks—those moments when emotional motivation meets brand desire. You’ll learn the three steps to spark brand desire and how even B2B brands can connect emotionally. Kevin shares why talking directly to customers beats cold data alone and staying in the thick of the details will make you more successful than just relying on AI. And we chat about marketing ethics and the crucial difference between being a customer habit versus gaining their loyalty. Finally, Kevin shares the one big lesson he wants every leader to take away from his book. We could have talked forever about one of my favorite topics, so enjoy the insights and take a listen! To access the episode transcript, go to www.TheEmpathyEdge.com, search by episode title. Listen in for… Maintaining ethical behavior when deploying and evolving the brand.How to spark customer interest using emotional insights.Why the difference between habits and loyalty is important to understand.How to balance AI and humans to better serve your customers.The three steps for embracing a limbic spark mindset. "Limbic sparks are what you feel when emotional motivation meets brand desire. It's that moment when you encounter a brand, and it feels like it was designed with you in mind." —  Kevin Perlmutter Episode References:  The Empathy Edge podcast: Kevin Perlmutter: When Emotional Motivation Meets Brand DesireMelina Palmer: What Your Employees Need But Can’t Tell YouMelina Palmer: Why Your Customers Can’t Tell You What They WantMIT Article on human skills that complement AI shortcomings: https://mitsloan.mit.edu/ideas-made-to-matter/these-human-capabilities-complement-ais-shortcomings  About Kevin Perlmutter, Chief Strategist & Founder, Limbic Brand Evolution: Kevin Perlmutter is Chief Strategist and Founder of Limbic Brand Evolution, a brand strategy and neuromarketing consultancy that puts emotional insight at the center of how brands attract and retain customers. He is also the Author of BRAND DESIRE: Spark Customer Interest Using Emotional Insights. Based near New York City, he works with business and brand leaders to create stronger connections between their brand and the people they want to reach – as a consultant, speaker, and workshop facilitator – to guide the development of more effective methods for brand evolution and customer engagement. Connect with Kevin Perlmutter: Limbic Brand Evolution: https://www.limbicbrandevolution.com/  LinkedIn: https://www.linkedin.com/in/kevinperlmutter/  Book: BRAND DESIRE: Spark Customer Interest Using Emotional Insights www.BrandDesireBook.com    Connect with Maria: Get Maria's books: Red-Slice.com/books Hire Maria to speak: Red-Slice.com/Speaker-Maria-Ross Take the LinkedIn Learning Courses! Leading with Empathy and Balancing Empathy, Accountability, and Results as a Leader  LinkedIn: Maria Ross Instagram: @redslicemaria Facebook: Red Slice Get your copy of The Empathy Dilemma here- www.theempathydilemma.com

    49 min

  5. 14 APR

    April Hot Take: How to Practice, Prove, and Hire for Empathy in the Age of AI

    How do you actually practice empathy? How do you prove you have it — to employers, to clients, to the people you lead? And if you're building a team, how do you hire for it? Because here's the uncomfortable truth: most of us can't answer any of those questions well. And in the age of AI, that gap is getting more expensive by the minute. In this episode, Maria answers these questions as she discusses the importance of empathy in the age of AI, citing data from studies showing its impact on loyalty, efficiency, and job satisfaction. She dives into actionable steps you can take to hire empathetic leaders, gives practical tips for practicing empathy (and stresses the importance of practicing empathy under real pressure, in real-time situations), and discusses the need for better tools to develop, measure, and verify empathy as AI is accelerating.  Finally, she invites everyone to learn more about and register for the upcoming Synanim FlexEmpathy event at flexempathy.com.  To access the episode transcript, go to www.TheEmpathyEdge.com, search by episode title. Listen in for… Why empathy proof matters more than ever.The AI factor.How to practice and prove empathy.How to hire for empathy.  "Empathy is not soft. It's not optional, and in the age of AI, where human connection is simultaneously more scarce and more valuable than ever. It's your most important competitive advantage." —  Maria Ross Episode References:  Maria’s email list at: red-slice.com/newsletter/ FlexEmpathy, coming up April 25, 2025 www.flexempathy.comSynanim: https://www.synanim.com/EY's 2023 Empathy in Business Survey 2024 Businessolver State of Workplace Empathy ReportMcKinsey, It's Cool to Be Kind Research Report  Connect with Maria: Get Maria's books: Red-Slice.com/books Hire Maria to speak: Red-Slice.com/Speaker-Maria-Ross Take the LinkedIn Learning Courses! Leading with Empathy and Balancing Empathy, Accountability, and Results as a Leader  LinkedIn: Maria Ross Instagram: @redslicemaria Facebook: Red Slice Get your copy of The Empathy Dilemma here- www.theempathydilemma.com

    23 min

  6. 7 APR

    Dr. Joel Pérez: Becoming an Exceptional Leader Through Cultural Humility

    Teams today are more diverse than ever—and within that diversity lies the potential to unlock innovation, performance, and belonging. But only if leaders practice cultural humility. It’s not just about competence or checking boxes; it’s about fostering safety, trust, and transformation. Dr. Joel Pérez equips leaders to navigate today’s instability with empathy and authenticity. He has partnered for decades with national nonprofits, corporations, and higher education institutions to deliver keynotes, workshops, and strategic consulting that inspire action and lasting change. In this conversation, we unpack what cultural humility really means, how leaders can move beyond cultural competence, how cultural humility can help you navigate the instability of today's market and world, why he wrote Dear White Leader, and how organizations can leverage diversity to create lasting impact and stronger results. To access the episode transcript, go to www.TheEmpathyEdge.com, search by episode title. Listen in for… How to develop a posture of cultural humility, no matter your background. Understanding the difference between cultural competency and cultural humility. Raising the bar as a leader from effective to exceptional.Curiosity is the key to achieving your goals.The three things that are necessary to move from cultural competency to cultural humility are. "Cultural humility allows you to navigate the complexity that comes with developing organizations with a strong sense of belonging and psychological safety." —  Dr. Joel Pérez   Episode References:  Book: Dear White Leader: How to Achieve Organizational Excellence through Cultural Humility: dearwhiteleader.comTerry Cross Cultural Competence ResearchJanet HelmsSeek: How Curiosity Can Transform Your Life and Change the World by Scott ShigeokaEEP Episode: Amer Kaissi: Humbitious Leadership Equals Success About Dr. Joel Pérez, Executive Coach and Author of Dear White Leader: Dr. Joel Pérez is an executive and leadership coach, speaker, and consultant who helps leaders and organizations create inclusive cultures through the practice of cultural humility. As founder of Apoyo Coaching and Consulting, LLC and a Professional Certified Coach with the International Coaching Federation (ICF), he specializes in identity-conscious leadership, career transitions, and DEIB strategy. A Gallup Certified Strengths Coach, Qualified Administrator for the Intercultural Development Inventory (IDI), and certified LEGO® SERIOUS PLAY® facilitator, Joel draws on more than 20+ years of leadership experience in higher education to guide clients through meaningful transformation. He is the author of Dear White Leader: How to Achieve Organizational Excellence through Cultural Humility, which received the Silver Medal for Best New Voice – Nonfiction from the Independent Book Publishers Association. Joel has partnered with national nonprofits, corporations, and higher education institutions to deliver keynotes, workshops, and strategic consulting that inspire action and lasting change. His work moves organizations toward creating a sense of belonging and the psychological safety to meet their goals.   Joel holds a doctorate in higher education administration from Claremont Graduate University. Outside of work, he enjoys life with his wife of over 28 years, their four children, cheering on the Los Angeles Dodgers, and watching movies. Connect with Dr. Joel Pérez:   Apoyo Coaching and Consulting: apoyocoaching.com  LinkedIn: linkedin.com/in/joelperezphd  Instagram: apoyocoaching01   Connect with Maria: Get Maria's books: Red-Slice.com/books Hire Maria to speak: Red-Slice.com/Speaker-Maria-Ross Take the LinkedIn Learning Courses! Leading with Empathy and Balancing Empathy, Accountability, and Results as a Leader  LinkedIn: Maria Ross Instagram: @redslicemaria Facebook: Red Slice Get your copy of The Empathy Dilemma here- www.theempathydilemma.com

    43 min

  7. 31 MAR

    Ashley Jones: How to Courageously Lead and Support Through Grief

    Some conversations linger long after the recording stops; the conversations that deepen your humanity and reshape how you think about leadership. This episode is one of those conversations. Ashley Jones knows grief in its most devastating form. When her daughter Skylar died from a terminal illness just before her second birthday, Ashley was thrust into a darkness no parent should ever face. But through that unimaginable loss, she discovered a calling: helping people heal in grief. Today, Ashley shares her personal story and what her healing journey revealed about grace, resilience, and the power of community. We discuss the four survival reactions to trauma - fight, flight, freeze, and fawn - and how these can manifest. We also dive into the relationship between trauma and grief and how leaders can support those around them during these times. Trigger warning: In this episode, we both talk about experiences with sexual assault. Ashley shared incredibly valuable tips and resources to help you become a more trauma-informed leader and support your team to their fullest potential. To access the episode transcript, go to www.TheEmpathyEdge.com, search by episode title. Listen in for… Ashley’s personal story and what her healing journey revealed about grace, resilience, and the power of community.How leadership is evolving to become more deeply human—and the distance we still need to travel.Why grief is a universal leadership issue, and what it asks of us.The two fundamental needs people have after experiencing grief or trauma, and how to meet them.The four survival reactions to trauma that leaders need to understand.Why not all grief is traumatic, but all trauma includes grief, and what that means for how we support people. "It's really about choosing love regardless of the situation, regardless of the people involved. To show up and say, ‘What is the best way I can love myself and others right now in this moment?’" —  Ashley Jones   Episode References: How Can I Love You Better: howcaniloveyoubetter.com The Empathy Edge: Stephanie Sarazin: What Is Ambiguous Grief and How To Show UpRon Gura: How Technology Helps People Navigate Grief and LossKatharine Manning: How Trauma Impacts Performance – and What Smart Leaders Can Do About Ashley Jones, Founder, Momento Foundation: Ashley was thrust into the depths of grief when her daughter, Skylar, died from a terminal illness just before her 2nd birthday. Her unique experience through darkness and healing led her to create the Momento Foundation (formerly Love Not Lost), a nonprofit on a mission to help people heal in grief. Known for creating innovative tools, new resources, and meaningful solutions for navigating grief, Ashley provides individuals and organizations with tangible help to better support themselves and each other through trauma and loss. She’s a sought-after TEDx & keynote speaker, author, and passionate plant mom. Connect with Ashley: Momento Foundation: momentofoundation.org Author Site: www.ashleynicolejones.com Book: When You Can't See the Light LinkedIn: linkedin.com/in/ashleynicolejones Facebook: facebook.com/momentofoundation Instagram: instagram.com/momentofoundation Momento Community: momento. impact.app   Connect with Maria: Get Maria's books: Red-Slice.com/books Hire Maria to speak: Red-Slice.com/Speaker-Maria-Ross Take the LinkedIn Learning Courses! Leading with Empathy and Balancing Empathy, Accountability, and Results as a Leader LinkedIn: Maria Ross Instagram: @redslicemaria Facebook: Red Slice Get your copy of The Empathy Dilemma here- www.theempathydilemma.com

    42 min

  8. 24 MAR

    Conny Kalcher: How Zurich is Making Empathy Pay Off by Closing the Gap

    For years, empathy was treated as a business nice-to-have—important, but secondary to speed, scale, and efficiency. The data now tells a very different story. In this conversation, Maria and Conny, the Chief Customer Officer at Zurich Insurance Group, dive into Zurich’s new global study, Addressing the Empathy Gap, which surveyed more than 11,000 consumers across 11 markets. The findings are striking: 79% of consumers say empathy matters more than any other factor, and 43% have left a brand due to a lack of empathy. This isn’t theoretical; it’s revenue walking out the door. Conny shares how Zurich is closing that gap by treating empathy as a learnable skill. She shares practical first steps organizations can take, starting right where they are. We also explore Zurich’s philosophy of AI with a human touch - using technology to augment human connection, not replace it. This is a conversation about moving from transactional payer to trusted partner—and why, in an industry ripe for disruption, empathy is quickly becoming a competitive advantage. To access the episode transcript, go to www.TheEmpathyEdge.com, search by episode title. Listen in for… Why customers are leaving brands due to a lack of connection and empathy.How to make AI work for your organization, without trying to replace human connections.How to create trusted relationships and partnerships and maintain them for long-term success. The power of the NRR - Net Revenue Retention - metric.  "We started out with the starting point that empathy can be taught, and if people get the right tools, they will also do the right thing. So we can de-learn practices you've had over the years, and you can bring new aspects into them." —  Conny Kalcher   Episode References:  Zurich's 2025 Report: Addressing the Empathy Gap: https://www.zurich.com/sustainability/customers/empathy-report The Empathy Edge podcast: Anna Liotta: Understanding Generational Codes About Conny Kalcher: Chief Customer Officer at Zurich Insurance Group: Conny Kalcher is Chief Customer Officer at Zurich Insurance Group and a global leader in customer experience with a reputation for embedding empathy into business strategy to drive long-term business success. She is a founding partner of the Net Promoter Score (NPS) and Loyalty Forum with more than three decades of experience from senior roles at LEGO and consultancy work at Mindfolio. Connect with Conny: Zurich Insurance Group: zurich.com  LinkedIn: ch.linkedin.com/in/conny-kalcher-198ba5  Company LinkedIn: linkedin.com/company/zurich-insurance-company-ltd    Connect with Maria: Get Maria's books: Red-Slice.com/books Hire Maria to speak: Red-Slice.com/Speaker-Maria-Ross Take the LinkedIn Learning Courses! Leading with Empathy and Balancing Empathy, Accountability, and Results as a Leader  LinkedIn: Maria Ross Instagram: @redslicemaria Facebook: Red Slice Get your copy of The Empathy Dilemma here- www.theempathydilemma.com

    46 min
See All (319)

About

Failed product launches. Furious customers. Dysfunctional teams. Many of the problems we face in the business world (and frankly, society) stem from the same root cause: Lack of empathy. Speaker, author, strategist, and empathy advocate Maria Ross shares keen insights and inspiring interviews that prove empathy and compassion are the new paths to market-winning performance. Leveraging both inspiring stories and hard data, Ross connects empathetic leadership, cultures and brands to innovation, engagement, and bottom-line results. You’ll walk away with actionable strategies to amplify your impact, and learn how compassionate business tactics can transform your organization from the inside out. The Empathy Edge podcast provides a quick dose of motivation, wisdom, and practical actions that executive leaders, entrepreneurs and changemakers can use right now. Ready to infuse YOUR organization with more empathy? Tune in to learn why cash flow, creativity, and compassion are not mutually exclusive.

Information

  • Creator
    Maria Ross
  • Years Active
    2020 - 2026
  • Episodes
    319
  • Rating
    Clean
  • Copyright
    © 2020-2026 Maria Ross
  • Show Website
    The Empathy Edge

You Might Also Like