UC Today

UC Today

News and Insights for Today, and Tomorrow UC Today reports on the latest unified communications and collaboration industry news and marketplace trends. Every day our tech journalists uncover the hottest topics and vendor innovations shaping the future of work.Our coverage is fully digital offering our audience authentic news and insights on the channel of their choice. We offer daily news, weekly features, video conversations and authority content aligned to the needs of business leaders in today's world.For industry professionals, our weekly newsletter offers a range of popular stories hand-picked by our editorial team. Subscribe to our weekly newsletter.If you're seeking editorial coverage, connect with our news desk.

  1. 4 DAYS AGO

    The AI Scale Mandate: Why Elasticity is the New Compliance Standard - Arctera

    Join Kieran Devlin from UC Today as he sits down with Chris Stapenhurst, Director of Product Management at Arctera. If you are navigating the complexities of modern compliance and data governance, this conversation highlights exactly why the "build it yourself" model is becoming obsolete. As data volumes explode and regulations tighten ahead of 2027, the traditional on-premise data center is struggling to keep up. Chris Stapenhurst explains that AI is incredibly power-hungry - noting that large tech companies are even purchasing nuclear power stations to fuel data centers - and most firms simply cannot manage that level of hardware overhead on their own. In this insightful discussion, Kieran and Chris break down the critical role of elasticity in the AI era. They discuss why "building for tomorrow" often leads to wasted budget on unused capacity, and how SaaS models offer a smarter alternative. Key discussion points include: The Power of Elasticity: Understanding how cloud infrastructure allows organizations to "burst" up resources to meet immediate AI processing demands and shrink back down instantly, ensuring you only pay for what you use.Data Governance & Hygiene: How Arctera aggregates and normalizes content from disparate sources (whether on-prem or cloud) to create the clean, accessible data foundation required for accurate AI insights.Agility Through SaaS: The compliance advantage of a SaaS model, which delivers seamless quarterly updates to address new regulations without the costly downtime and IT resource drain associated with upgrading on-premise systems.Next Steps: Are your infrastructure and compliance strategies ready for the next wave of AI regulations? Visit the Arctera website to learn more about their cloud-native solutions.

    7 min
  2. 12 MAR

    What Does the Rise of Digital Sovereignty Mean for UC Tech Dominance?

    Join host Kieran Devlin from UC Today for this video on The Rise of Digital Sovereignty and What It Means for UC Tech Dominance. He is joined by an all-star panel of industry experts: Jon Arnold (Principal, J. Arnold & Associates), Craig Durr (Chief Analyst), and Dom Black (Director of Research, Cavell Group). In this episode, the panel tackles the "elephant in the room" for 2026: Digital Sovereignty. With France standardizing on state-backed platforms and moving away from US giants like Microsoft and Zoom, are we seeing the end of the global UC monolith? The group also dissects Zoho’s latest strategic moves in the SaaS market and provides a temperature check on the device landscape following a record-breaking ISE. Is your enterprise data actually safe, or just "compliant"? This month, we dig deep into the geopolitical shifts forcing IT leaders to rethink their cloud strategies. What is discussed in this episode:  Digital Sovereignty Is Escalating Governments are starting to redraw the rules around where data lives and who controls it. Could regulation quietly force enterprises to rethink their entire collaboration stack? Zoho’s Quiet Power Play While others chase AI headlines, Zoho is reshaping SaaS economics in a way that could ripple through the entire channel. Is their strategy about to disrupt how software risk and pricing are handled? ISE 2026’s Biggest Signal Something fundamental has changed on the show floor. Meeting rooms are evolving fast, and the companies controlling workplace data may end up owning the future of the office.

    45 min
  3. 10 MAR

    BIG UC Update: CallTower's William Rubio on Global Growth, Partner-Led Growth and the Next Phase of AI in UC

    Join Kieran Devlin from UC Today as he sits down with William Rubio, Chief Revenue Officer at CallTower, for a comprehensive "Big UC Update." If you are navigating the complex world of Unified Communications or trying to figure out where AI actually fits into your business strategy, this conversation sets the stage for what’s working in 2026. In this candid session, Kieran and William explore the "colossal" year CallTower has had and what lies ahead. They move beyond the standard corporate pitch to discuss the "CallTower Dedicated" culture and the specific technologies that are solving real-world headaches for international businesses today. William breaks down CallTower’s philosophy of "enabling people to connect," highlighting their agnostic approach to the big three - Microsoft, Cisco, and Zoom. The discussion gets specific on new innovations that are changing how employees communicate, shifting from general connectivity to seamless mobile integration.   Key discussion points include: The "Dot Dot Dot" Ecosystem: How CallTower integrates over 30 applications - including CCaaS leaders like Genesys and Five9 - to create a turnkey solution that works identically in Germany, Brazil, or Canada.Product Innovation: A look at their game-changing WhatsApp integration for Microsoft Teams and the Dual eSIM technology that allows seamless, compliant separation of business and personal calls on a single mobile device.The AI Reality Check: William discusses the pressure boards are putting on CIOs to "implement AI," and how CallTower is helping clients take a practical, "build the house before the city" approach to avoid failed, massive projects.Market Outlook: Predictions on the inevitable consolidation of AI startups and the critical need for vendors to fill the education void for end-users.Connect with CallTower: Visit CallTower’s website to learn more about their global coverage and "Connect" provisioning platform.

    34 min

About

News and Insights for Today, and Tomorrow UC Today reports on the latest unified communications and collaboration industry news and marketplace trends. Every day our tech journalists uncover the hottest topics and vendor innovations shaping the future of work.Our coverage is fully digital offering our audience authentic news and insights on the channel of their choice. We offer daily news, weekly features, video conversations and authority content aligned to the needs of business leaders in today's world.For industry professionals, our weekly newsletter offers a range of popular stories hand-picked by our editorial team. Subscribe to our weekly newsletter.If you're seeking editorial coverage, connect with our news desk.