Rolled Up Network

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چینل • ‏7 شو

نظم و نسق

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11/08/2021 اپڈیٹ کیا گیا
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22/04/2025

Bridging the Gap: Merchant and Bank Perspectives on Fraud

Fraudology is presented by Sardine. Request a 1:1 product demo at sardine.ai In this episode of Fraudology Karisse Hendrick sits down with Angela Diaz, a seasoned fraud and risk management expert with nearly two decades of experience across both the merchant and banking sectors. Angela shares her unique journey from customer service to fraud prevention, offering invaluable insights into the complex world of financial crime. The conversation delves deep into the challenges faced by banks and merchants in combating fraud, particularly first-party fraud. Angela explains the intricate balance between protecting customers and mitigating losses, shedding light on the regulatory constraints and evidence requirements that often complicate the claims process. She highlights the crucial differences in visibility and data access between merchants and banks, emphasizing the need for better collaboration to effectively fight fraud. One of the most compelling takeaways is Angela's call for improved data analytics and categorization in fraud operations. She stresses the importance of "knowing your numbers" and using actionable data to drive strategy and efficiency. The discussion also touches on the evolving role of risk management in financial institutions and how it differs from operations. Don't miss this opportunity to enhance your understanding of the fraud landscape – tune in now and join the fight against financial crime! Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

22/04/2025

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44 منٹ
17 فروری

AI Hallucinations, Donkey Scams, and the DNA of a Fraud Fighter

Fraudology is presented by Sardine. Request a 1:1 product demo at sardine.ai In this solo "vacation" episode, Karisse Hendrick checks in from the island of Maui to catch up on the latest in the fraud world before the chaos of conference season begins. First, Karisse explores a hilarious yet alarming trend in artificial intelligence: AI Hallucinations. Reading from a recent article by Frank McKenna, she highlights how Google’s AI summary tool is confidently inventing absurd fraud schemes—from the "Donkey Scam" involving miniature donkey rescues to the bizarre "Clown Smile Scam" in the dentistry industry. While the examples are funny, Karisse discusses the serious integrity risks that arise when AI refuses to say "I don't know" and instead presents fiction as fact to analysts, journalists, and students. Later in the episode, Karisse dives into a deeper, more personal topic: The difference between a Fraud Professional and a Fraud Fighter. She shares "core memory" stories—including taking a fraud emergency call from the middle of a family corn maze—to illustrate the relentless drive and "addiction to the hunt" that defines a true fraud fighter. In this episode, we discuss: The AI Information Gap: Why Google’s AI summaries are creating "fake" fraud types like hot dog fraud and snowman schemes. Content Integrity: Karisse’s concerns about AI models using creator content without proper citation or compensation. The Fraud Fighter Identity: How to recognize if you have fraud prevention in your DNA and why it matters when building a team. Upcoming Events: Details on the Merchant Advisory Group, the Merchant Risk Council (MRC) in Vegas, and the first annual Merchant Fraud Alliance Conference in Chicago this October. Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

17 فروری

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29 منٹ
29/04/2025

Fraud Prevention Lessons from Banking to Insurance

Fraudology is presented by Sardine. Request a 1:1 product demo at sardine.ai In this eye-opening episode of the Fraudology Podcast, host Karisse Hendrick sits down with fraud prevention expert Steve Lenderman to explore the fascinating world of fraud across different industries. With over 26 years of experience fighting fraud in banking, insurance, payroll, and more, Steve shares invaluable insights on how fraudsters adapt their tactics across verticals. The conversation dives deep into the surprising similarities between banking fraud and insurance fraud, with Steve explaining how insurance companies are now facing many of the same threats banks have dealt with for years. He discusses the rise of synthetic identities in insurance, sharing a compelling story of how he tested an insurance company's defenses by successfully obtaining a life insurance policy for a synthetic identity he created. Steve also offers practical advice for fraud fighters looking to advance their careers, encouraging them to gain experience across different industries and collaborate with data science teams. He emphasizes the importance of understanding both fraud patterns and data analytics to effectively combat modern fraud schemes. Don't miss Steve's call for greater data sharing and collaboration across industries to fight increasingly sophisticated fraud networks. Tune in now for an entertaining and enlightening discussion that will change how you think about fraud prevention. Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

29/04/2025

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40 منٹ
28 اپریل

Scam Centers, Agentic Commerce Liability, and the Fraud Leadership Crisis

In this episode of Fraudology, Karisse Hendrick provides a comprehensive update on the shifting tides of the fraud industry, from international takedowns to the growing pains of AI-driven commerce. Karisse dives into the latest news and personal insights gathered from her network, cutting through the industry hype to provide practical realities for fraud and payments professionals. The conversation explores the evolving mechanics of Agentic AI in commerce and how the major card brands are reacting to it. Karisse provides an inside look at new protection frameworks, such as American Express’s "ACE Developer Kit," and contrasts them with the current lack of "compelling evidence" provisions for AI agents at Visa and Mastercard. We also explore the "hot topics" dominating the fraud landscape today: The Scam Center Strike Force: A breakdown of recent DOJ actions against Southeast Asian criminal organizations, the seizure of $700 million in cryptocurrency, and the sobering reality of human trafficking victims trapped in these compounds.The Positive Lure Phishing Scam: Why hackers are spoofing platforms like Paperless Post and Evite to bypass traditional "fear-based" training, using our desire for community to harvest credentials and install malware.The Human Element vs. AI: Why senior fraud leadership cannot be replaced by LLMs. Karisse explains how the critical "domain expertise" and "institutional knowledge" required to manage sophisticated fraud are not found in the open-source data that powers AI. The Fraud Job Market Crisis: A candid look at the recent wave of layoffs affecting veteran fraud fighters, the trend of "pay band reductions," and strategic advice for those navigating a saturated and increasingly centralized job market.

28 اپریل

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40 منٹ
3 فروری

The Scammer Pipeline: Exposing the True Scale of Recruitment Fraud (with Jay Jones)

Fraudology is presented by Sardine. Request a 1:1 product demo at sardine.ai In this episode of Fraudology, host Karisse Hendrick is joined by Jay Jones, a copywriter turned globally recognized external threat and impersonation risk consultant known as "The Profiler". After being unexpectedly laid off in late 2023, Jay became a target for sophisticated scammers on LinkedIn, sparking a new mission to protect job seekers and corporations alike. Jay breaks down the "Scammer Pipeline," a three-tiered lifecycle ranging from quick resume harvesting to long-term identity theft and financial draining. They dive deep into the psychology of "Layoff PTSD" and how fraudsters exploit the "fight or flight" response of vulnerable job seekers. Jay also shares how he has helped take down over 46,000 fake jobs and exposed the alarming trend of hijacked high-authority profiles being used to bypass trust. Tune in to learn how both individuals and companies can defend themselves against the evolving landscape of recruitment fraud. Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

3 فروری

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40 منٹ
18/02/2025

From Fraud Fighter to Product Architect: Insights with Patrick Hall

Fraudology is presented by Sardine. Request a 1:1 product demo at sardine.ai In this episode of Fraudology Karisse Hendrick welcomes Patrick Hall, Product Architect at Persona, for an in-depth exploration of the cutting-edge world of online fraud prevention and identity verification. Patrick, with his rich background in fraud fighting at industry giants like DoorDash, Uber, and BlackRock, offers listeners a unique perspective on the challenges and innovations shaping the trust and safety landscape. The conversation kicks off with a deep dive into the complexities of KYC (Know Your Customer) processes in modern marketplaces, revealing how fraudsters exploit vulnerabilities in referral programs and delivery systems. As the discussion unfolds, Patrick illuminates the rapid evolution of fraud tactics, from easily detectable visual manipulations to sophisticated AI-generated fake IDs that can deceive even trained human eyes. He introduces the concept of "time-based fraud" in delivery services, a growing concern where fraudsters manipulate time-based payment systems for illicit gains. The episode also delves into the critical role of behavioral analysis and pattern recognition in identifying linked fraudulent accounts, showcasing how Persona's innovative graph product helps detect these intricate fraud networks. Throughout the conversation, Patrick and Karisse address the challenges faced by trust and safety teams in justifying investments and balancing risk management with business growth. They offer valuable insights on building compelling narratives using data to secure executive buy-in for trust and safety initiatives. The episode concludes with a thoughtful discussion on the importance of self-care and maintaining perspective in the relentless fight against fraud. Don't miss this opportunity to enhance your fraud-fighting toolkit – listen now and join the conversation on protecting digital trust in today's complex online ecosystem. To Connect with Patrick: https://www.linkedin.com/in/pathall1/ To register for the upcoming demo/webinar with Persona: https://crowdcast.io/c/585cz8yzb1ga Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

18/02/2025

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52 منٹ
27 جنوری

Ghost Taps and AI Agents: Navigating the Autonomous Fraud Wave of 2026

Fraudology is presented by Sardine. Request a 1:1 product demo at sardine.ai In this deep dive episode of Fraudology, Karisse Hendrick kicks off 2026 by unpacking the annual Fraud Predictions report. While the data was compiled alongside the "Fraud Compadres"—Frank McKenna, Mary Ann Miller, and Matt Vega—Karisse uses this episode to provide her unique merchant-side perspective and exclusive behind-the-scenes context. The episode centers on a terrifying new trend: Ghost Tapping. Karisse reveals an "inside story" from December 2025, where luxury retailers across major U.S. cities were hit by coordinated mule syndicates using sophisticated NFC relay software. She breaks down why this "card-present" fraud is a nightmare for banking liability and how it’s evolving at a staggering rate. Key segments include: Reflection on 2025: A look back at the "Year that Broke Our Trust," featuring a 3,000% surge in deepfake attacks and the rise of "scam states".Autonomous Fraud (Pig Butchering 2.0): How AI agents are replacing human victims in scam compounds to launch 50,000 attacks daily.The VAMP Program fallout: Why Karisse predicts a wave of "merchant refugees" as Visa’s new monitoring thresholds lead to mass terminations.Digital Arrest Scams: The brutal extortion tactic moving from India to the U.S. that uses deepfake law enforcement to "virtually arrest" victims. Tune in now to arm yourself with the latest intelligence on these autonomous threats and ensure your business is prepared for the high-speed fraud landscape of 2026. Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

27 جنوری

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58 منٹ
6 جنوری

Agentic AI, Liability & Fraud at Scale with Robbie MacDiarmid.

Fraudology is presented by Sardine. Request a 1:1 product demo at sardine.ai In this episode of Fraudology, host Karisse Hendrick sits down with Robbie MacDiarmid to explore the rise of agentic AI and its implications for fraud prevention, payments, and liability in e-commerce. They break agentic commerce into its core layers: search, merchant interaction, and payment, then explain why fraud and payments are often treated as an afterthought as new AI-driven commerce experiences roll out. They also unpack emerging risks, such as first-party fraud, account takeover, chargebacks tied to “I don’t recognize this transaction,” and the industry’s biggest unresolved issue: who owns liability when autonomous agents act on a consumer’s behalf. This episode equips listeners with the concepts—and the right questions—to navigate the next evolution of online commerce. Robbie MacDiarmidFraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

6 جنوری

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1گھنٹے 10منٹ
09/08/2023

Most Terminology Is The Same, But That's About It; Banking vs. e-commerce Fraud

Fraudology is presented by Sardine. Request a 1:1 product demo at sardine.ai Can fraud experience in the banking industry easily transition you on to the e-commerce side of fraud? What about Vice Versa? In this episode of Fraudology, Karisse is on the road for another client trip. After presenting a training to the employees of a FraudTech vendor that supports banks, Financial Institutions, and Fintechs, she shares one of the concepts she talked about in the training course. -How, even though most of the terminology is the same in both areas of fraud prevention/revenue integrity, for the most part, that's where the similarities end. She talks about how the differences in consumer behavior, the nature of the consumer/entity relationship, regulations (like KYC), the differences in data collected, and the very nature of the items being protected/stolen require very different ways of thinking about detection. And, for the most part, they require different types of tools to identify fraudulent behavior. These comparisons created a great conversation when Karisse was presenting it to this group in person, so she hopes you appreciate the comparisons, and the opportunity to think more about the different skills, technology, and knowledge needed for each sector online (and multi-channel). Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

09/08/2023

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33 منٹ
28/10/2025

Why Sanctions May Finally Dent SE Asia Scam Rings

Fraudology is presented by Sardine. Request a 1:1 product demo at sardine.ai In this episode of Fraudology, host Karisse Hendrick analyzes several major developments in the global fraud landscape. She breaks down U.S. sanctions against a Cambodian financial group and the coordinated raids on scam compounds in Myanmar, highlighting how enforcement efforts are ramping up across Southeast Asia. Karisse also explores how fraudsters are adapting by using Starlink satellite internet, raising questions about corporate responsibility in curbing global cybercrime. Plus, she covers Europol’s takedown of a SIM farm operation behind 49 million fake accounts and WhatsApp’s new anti-spam measures. Listeners will come away with valuable context on how technology, regulation, and enforcement are converging to fight digital fraud. Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

28/10/2025

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49 منٹ

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